Dell Studio XPS 9000 Setup Manual

Dell laptop setup guide

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SETUP GUIDE

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Summary of Contents for Dell Studio XPS 9000

  • Page 1 SETUP GUIDE...
  • Page 3 SETUP GUIDE SETUP GUIDE Model DCRM...
  • Page 4 Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell , the DELL logo, YOURS IS HERE, Studio XPS, Dell On Call, and DellConnect are trademarks of Dell Inc.;...
  • Page 5: Table Of Contents

    Software Features ..... 22 Dell Dock ......25 Solving Problems .
  • Page 6 Before You Call......52 Contacting Dell......53 Finding More Information and Resources .
  • Page 7: Setting Up Your Studio Xps Desktop

    This section provides information about setting up your Studio XPS™ 435T/9000 and connecting peripherals. WARNING: Before you begin any of the procedures in this section, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
  • Page 8 Setting Up Your Studio XPS Desktop NOTE: Your computer’s Service Tag is located on a label under the FlexBay panel on the front of your computer. Use this code to identify your computer when you access the Dell Support website or contact technical support.
  • Page 9: Before Setting Up Your Computer

    Setting Up Your Studio XPS Desktop Before Setting Up Your Computer When positioning your computer, ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer. Restricting airflow around your computer may cause it to overheat. To prevent overheating ensure that you leave at least 10.2 cm (4 inches) at the back of the computer and a minimum of 5.1 cm (2 inches) on all other sides.
  • Page 10: Connect The Display

    Connect the Display Your computer does not have an integrated video connector. You must use the connector available on the video card in the expansion slot to connect to the display. Connect the Video Cable to the Display Check your TV or monitor to see which type of connectors are available.
  • Page 11 Connect Using the DVI Connector Connect the display using a DVI cable. You can purchase additional HDMI and DVI cables from the Dell website at www.dell.com. Connect Using the HDMI Connector Connect the display using an HDMI cable. Connect Using the DisplayPort Connector Connect the display using a DisplayPort cable.
  • Page 12: Connect The Keyboard And Mouse

    Setting Up Your Studio XPS Desktop Connect the Keyboard and Mouse Connect the USB keyboard and mouse to the USB connectors on the back panel of your computer.
  • Page 13: Connect The Network Cable (Optional)

    Connect the Network Cable (Optional) A network connection is not required to complete your computer setup, but if you have an existing network or Internet connection that uses a cable connection (such as a broadband device or Ethernet jack), you can connect it now.
  • Page 14: Connect The Power Cable

    Setting Up Your Studio XPS Desktop Connect the Power Cable...
  • Page 15: Press The Power Button

    Doing so may render your computer unusable and you will need to reinstall the operating system. NOTE: It is recommended that you download and install the latest BIOS and drivers for your computer available on the Dell Support website at support.dell.com.
  • Page 16: Connect To The Internet (Optional)

    Internet Service Provider (ISP). If an external USB modem or WLAN adapter is not a part of your original order, you can purchase one from the Dell website at www.dell.com. Setting Up a Wired Connection •...
  • Page 17 NOTE: The following instructions are applicable to the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Save and close any open files, and exit any open programs.
  • Page 18: Using Your Studio Xps Desktop

    1 Service Tag and Express Service Code (located on a label under the FlexBay panel) — Used to identify your computer when you access the Dell Support website or call technical support. 2 FlexBay panel — Covers the FlexBay slots.
  • Page 19 6 Optical drive — Plays or records only standard‑size (12 cm) CDs, DVDs, and Blu‑ray Discs. 7 Media Card Reader — Provides a fast and convenient way to view and share digital photos, music, and videos stored on a memory card. USB 2.0 connector —...
  • Page 20 USB 2.0 connectors (3) — Connects to USB devices that are connected occasionally such as memory keys, digital cameras, and MP3 players. Line-in or microphone connector — Connects to a microphone for voice or to an audio cable for audio input. Headphone connector —...
  • Page 21: Back View Features

    Back View Features 1 Security cable slot — Connects to a lock for a security cable used as an anti‑theft device. NOTE: Before you buy a lock, ensure that it works with the security cable slot on your computer. 2 Expansion card slots — Provides access to connectors for any installed PCI and PCI express cards.
  • Page 22: Back Panel Connectors

    Back Panel Connectors high‑speed serial multimedia devices such as digital video cameras. Connects your computer to a network or broadband device. The network activity light blinks when the computer is transmitting or receiving data. A high volume of network traffic may make this light appear to be in a steady “on”...
  • Page 23 Center/subwoofer connector — Connects to a subwoofer. Side L/R surround connector — Connects to surround sound speakers. On computers with a sound card, use the connector on the card. Microphone connector — Connects to a microphone for voice or audio input into a sound or telephony program.
  • Page 24: Software Features

    Software Features NOTE: For more information about the features described in this section, see the Dell Technology Guide available on your hard drive or on the Dell Support website at support.dell.com. Productivity and Communication You can use your computer to create presentations, brochures, greeting cards, fliers, and spreadsheets.
  • Page 25 Customizing the Desktop You can customize your desktop to change the appearance, resolution, wallpaper, screensaver, and so on by accessing the Personalize appearance and sounds window. To access the display properties window: Right‑click an open area of the desktop. Click Personalize, to open the Personalize appearance and sounds window and learn more about your customization options.
  • Page 26 Transferring Information to a New Computer NOTE: The following steps are applicable for the Windows default view, so they may not apply if you set your Dell the Windows Classic view. Click → Control Panel→ System Start and Maintenance→ Welcome Center→...
  • Page 27: Dell Dock

    Dell Dock The Dell Dock is a group of icons that provides easy access to frequently‑used applications, files, and folders. You can personalize the Dock by: • Adding or removing icons • Grouping related icons into categories Add a Category Right‑click the Dock, click...
  • Page 28: Solving Problems

    If you are unable to solve your problem using the following guidelines, see “Using Support Tools” on page 33 or “Contacting Dell” on page 53. WARNING: Only trained service personnel should remove the computer cover. See the Service Manual on the Dell Support website at support.dell.com for advanced...
  • Page 29: Network Problems

    • If the problem persists, contact Dell (see “Contacting Dell” on page 53). Three beeps — Possible motherboard failure Contact Dell (see “Contacting Dell’ on page 53). Four beeps — RAM read/write failure • Ensure that no special memory module/...
  • Page 30: Power Problems

    Wired Connections If the network connection is lost — The cable is loose or damaged. • Check the cable to ensure it is plugged in and not damaged. The link integrity and network activity lights on the integrated network connector let you verify that your connection is working and provide information on the status: •...
  • Page 31 If the light is off there may be a possible problem with the power supply or the power cable. If the problem persists, contact Dell (see “Contacting Dell” on page 53). If the power light is solid white and the computer is not responding —...
  • Page 32: Memory Problems

    • See the software documentation for minimum memory requirements. If necessary, install additional memory (see the Service Manual on the Dell Support website at support.dell.com). • Reseat the memory modules (see the Service Manual on the Dell Support website at support.dell.com) to ensure that your...
  • Page 33: Lockups And Software Problems

    Lockups and Software Problems If the computer does not start up — Ensure that the power cable is firmly connected to the computer and to the electrical outlet. If a program stops responding — End the program: Press <Ctrl><Shift><Esc> simultaneously. Click Applications.
  • Page 34 If a program is designed for an earlier Microsoft Windows operating ® ® system — Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to non‑Windows Vista operating system environments.
  • Page 35: Using Support Tools

    To launch the application, click the taskbar. The Dell Support Center home page displays your computer’s model number, service tag, express service code, and service contact information. The home page also provides links to access:...
  • Page 36: System Messages

    Dell Technical Support — The computer failed to complete the boot routine three consecutive times for the same error (see “Contacting Dell” on page 53 for assistance). CMOS checksum error — Possible motherboard failure or RTC battery low. Battery needs replacement.
  • Page 37 No timer tick interrupt — A chip on the system board might be malfunctioning or motherboard failure. See the Service Manual on the Dell Support website at support.dell.com or see “Contacting Dell” on page 53 for assistance. USB over current error — Disconnect the USB device.
  • Page 38: Hardware Troubleshooter

    If you experience a problem with your computer, perform the checks in “Lockups and Software Problems” on page 31 and run the Dell Diagnostics before you contact Dell for technical assistance. It is recommended that you print these procedures before you begin.
  • Page 39 Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc. Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, see “Contacting Dell”...
  • Page 40 When the tests are complete, close the test screen to return to the Choose An Option Choose An window. To exit the Dell Diagnostics and to restart the computer, click Exit. Starting Dell Diagnostics From the Drivers and Utilities Disc Insert the Shut down and restart the computer.
  • Page 41 The Service Tag helps you identify your computer when you contact Dell. When the tests are complete, close the test screen to return to the Choose An Option window. To exit the Dell Diagnostics and restart the computer, click Exit. Drivers and Utilities disc. Remove the...
  • Page 42: Restoring Your Operating System

    This procedure permanently deletes all data on the hard drive and removes any programs installed after you received the computer. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem.
  • Page 43 System Restore does not monitor your data files or recover them. NOTE: The procedures in this document are applicable for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Starting System Restore Click...
  • Page 44: Dell Factory Image Restore

    NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers. Use Dell Factory Image Restore only as the last method to restore your operating system. These options restore your hard drive to the operating state it was in when you purchased the computer.
  • Page 45 Performing Dell Factory Image Restore Turn on the computer. When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options Window. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft desktop;...
  • Page 46: Operating System Reinstallation

    NOTE: The Dell Drivers and Utilities disc contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities disc to load any required drivers. Depending on the region from which you ordered your computer, or...
  • Page 47 Operating System disc. Click Exit if the Install Windows message appears. Restart the computer. When the DELL logo appears, press <F12> immediately. NOTE: If you wait too long and the ® operating system logo appears, continue to wait until you see the Microsoft desktop;...
  • Page 48: Getting Help

    Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See “Online Services” on page 48 for a more extensive list of Dell Support online. If the preceding steps have not resolved the problem, see “Contacting Dell” on page 53.
  • Page 49: Technical Support And Customer

    DellConnect ™ DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem, and repair it all under your supervision. For more information, go to www.dell.com/dellconnect.
  • Page 50: Online Services

    Online Services You can learn about Dell products and services on the following websites: • www.dell.com • (Asian/Pacific countries www.dell.com/ap only) • www.dell.com/jp (Japan only) • www.euro.dell.com (Europe only) • www.dell.com/la (Latin American and Caribbean countries) • (Canada only) www.dell.ca You can access Dell Support through the following websites and e‑mail addresses:...
  • Page 51: Automated Order-Status Service

    Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order‑status service. A recording prompts you for the information needed to locate and report on your order.
  • Page 52 Prepare all items being returned, whether for repair or credit, as follows: NOTE: Before you return the product to Dell, make sure to back up any data on the hard drive and on any other storage device in the product. Remove any and...
  • Page 53 You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted. NOTE: Returns that are missing any of the preceding requirements will be refused at...
  • Page 54: Before You Call

    Remember to fill out the following Diagnostics Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard,...
  • Page 55: Contacting Dell

    A Country/Region drop‑down menu at the bottom of the page. Click Contact Us on the left side of the page. Select the appropriate service or support link based on your need. Choose the method of contacting Dell that is convenient for you. Choose...
  • Page 56: Resources

    ™ at support.dell.com. the Dell Technology Guide available on your hard drive the Service Manual on the Dell Support website at support.dell.com NOTE: In some countries, opening and replacing parts of your computer may void your warranty. Check your warranty and return policies before working inside your computer.
  • Page 57 Regulatory information, Ergonomics information, and End User License Agreement find your Service Tag/Express Service Code— You must use the Service Tag to identify your computer on support.dell.com or to contact technical support find drivers and downloads access technical support and product help...
  • Page 58: Specifications

    Specifications Computer Model Studio XPS 435T/9000 ™ This section provides information that you may need when setting up, updating drivers for, and upgrading your computer. NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click →...
  • Page 59 Minimum 2 GB Maximum 24 GB NOTE: For instructions on upgrading your memory, see the Service Manual on the Dell Support website at support.dell.com. Computer Information System chipset Intel X58 + ICH10R QPI width link 20 lanes (16 data lanes, 4 CRC lanes)
  • Page 60: External Connectors

    Video Discrete PCI Express x16 card Audio Type Integrated 7.1 channel, High Definition Audio with S/PDIF support Communication Wireless (optional) WiFi/Bluetooth wireless technology Physical Height 493 mm (19.40 inches) Width 198 mm (7.79 inches) Depth 528 mm (20.78 inches) Weight 20.01 kg (44.11 lb) External connectors Network adapter...
  • Page 61 Power DC Power Supply Wattage 475 W Maximum heat 1621 Btu/h dissipation NOTE: Heat dissipation is calculated by using the power supply wattage rating. Voltage 100‑240 VAC. 50‑60 Hz, 10.0 A NOTE: For information on voltage settings, see the safety information shipped with your computer.
  • Page 62 Computer Environment Maximum shock (measured with hard drive in head-parked position and a 2-ms half-sine pulse): Operating 40 G +/‑ 5% with pulse duration of 2 msec +/‑ 10% (equivalent to 20 inches/sec [51 cm/sec]) Storage 105 G +/‑ 5% with pulse duration of 2 msec +/‑...
  • Page 63: Appendix

    Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by...
  • Page 64: Index

    22 your energy settings 23 data, backing up 24 DellConnect 47 Dell Diagnostics 36 Dell Factory Image Restore 40 Dell Support Center 33 Dell support website 55 Dell Technology Guide for futher information 54 Diagnostic Checklist 52...
  • Page 65 eject button 16 email addresses for technical support 48 energy conserving 23 Express Service Code 46 finding more information 54 front‑side connectors 16 FTP login, anonymous 48 hard drive type 57 hard drive activity light 17 hardware problems diagnosing 36 Hardware Troubleshooter 36 HDMI display 8...
  • Page 66 memory problems solving 30 memory support 57 microphone connector 18 network connection fixing 28 network connector location 20 network speed testing 27 optical audio connector S/PDIF connection 21 order status 49 power button and light 17 power problems, solving 28 processor 56 reinstalling Windows 40 resources, finding more 54...
  • Page 67 specifications 26, 33, 40 support email addresses 48 support sites worldwide 48 System Messages 34 System Restore 40 technical support 47 temperature operating and storage ranges 59 USB 2.0 back connectors 21 front connectors 17, 18 warranty returns 50 Windows, reinstalling 40 Windows Vista®...
  • Page 70 Printed in the U.S.A. www.dell.com | support.dell.com www.dell.com | support.dell.com 0KYX1YA00...

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