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Dell XPS /Dimension Gen 2 Service Manual

Service manual
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Download this manual See also: Service Manual, Owner's Manual
Dell™ Dimension™ XPS Service Manual
Before You Begin
Opening the Computer Cover
Technical Overview
Technical Specifications
Advanced Troubleshooting
System Setup
Removing and Installing Parts
Closing the Computer Cover
 Notes, Notices, and Cautions
NOTE:
A NOTE indicates important information that helps you make better use of your computer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION:
A CAUTION indicates a potential for property damage, personal injury, or death.
 Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the Dell Dimension Help file.
Information in this document is subject to change without notice.
© 2003–2004 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Dimension are trademarks of Dell Inc.; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft
and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
January 2004     Rev. A02

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Summary of Contents for Dell XPS /Dimension Gen 2

  • Page 1: Abbreviations And Acronyms

    Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 2: Advanced Troubleshooting

     If the problem persists or the computer has integrated video, contact Dell.    A possible floppy or hard drive failure has  Reseat all power and data cables and restart the computer.

  • Page 3: Beep Codes

    One possible beep code (code 1-3-1) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer encountered a memory problem.   Reseating the memory modules may fix the beep code errors in the following table. If the problem persists, see "Contacting Dell" in your Owner's Manual for instructions on obtaining technical assistance.   Code Cause  1-3-1 through 2-4-4  Memory not being properly identified or used...

  • Page 4: System Messages

     C: Drive Failure  Cache Memory Bad, Do  The cache memory is not operating.  See "Contacting Dell" in your Owner's Manual for instructions on obtaining technical assistance. Not Enable Cache  CH-2 Timer Error  An error is occurring on the timer on the system  See "Contacting Dell"...
  • Page 5  INTR2 Error  Invalid Boot Diskette  The operating system cannot be located on drive  Enter system setup and confirm that drive A or drive C is properly identified. A or drive C.  Keyboard Error  The BIOS has detected a stuck key.  Ensure that nothing is resting on the keyboard;...

  • Page 6: Shutting Down Your Computer

    Before you begin any of the procedures in this section, follow the safety instructions in the Owner's Manual.   NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty.  ...
  • Page 7   CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.  Open the computer cover.   NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer.

  • Page 8: Closing The Computer Cover

    Back to Contents Page   Closing the Computer Cover Dell™ Dimension™ XPS Service Manual    1.  Ensure that all cables are connected, and fold cables out of the way. 2.  Ensure that no tools or extra parts are left inside the computer. 3.  Close the computer cover: a.

  • Page 9: Opening The Computer Cover

    Back to Contents Page   Opening the Computer Cover Dell™ Dimension™ XPS Service Manual        CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Owner's Manual.   CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.

  • Page 10: Removing And Installing Parts

    Back to Contents Page   Removing and Installing Parts Dell™ Dimension™ XPS Service Manual   Memory   PCI Cards   AGP Cards   Drives   Processor Airflow Shroud   Processor   System Board   Power Supply   Front Panel   Drive Door   Battery   Memory   You can increase your computer memory by installing memory modules on the system board. For information on the type of memory supported by your computer, see "Memory."...

  • Page 11: Installing Memory

    If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. You should install your original memory modules in pairs either in connectors DIMM1 and DIMM2 or connectors DIMM3 and DIMM4.

  • Page 12: Installing A Pci Card

    CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Owner's Manual.   Your Dell™ computer provides slots for up to four 32-bit, 33-MHz cards. For more information, see "Specifications."   NOTE: For optimum performance, install a PCI sound card only in PCI slot 3 or 4 and a modem card only in PCI slot 2, 3, or 4.
  • Page 13   CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards. 8.  Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot.  ...

  • Page 14: Removing A Pci Card

    5.  Grasp the card by its top corners, and ease it out of its connector. 6.  If you are removing the card permanently, install a filler bracket in the empty card-slot opening.   If you need a filler bracket, contact Dell.   NOTE: You must install filler brackets over empty card-slot openings to maintain FCC certification of the computer.
  • Page 15 3.  Press the lever on the card retention arm and raise the retention arm.   4.  Gently press the card into the AGP connector until it clicks into place, ensuring that the tab fits into the notch on the front end of the card. 5.

  • Page 16: Removing A Hard Drive

        Hard Drive   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Owner's Manual.   Removing a Hard Drive 1.  Follow the instructions in "Before You Begin."  Open the computer cover. 3.

  • Page 17: Removing A Floppy Drive

    2.  Check the documentation for the drive to verify that it is configured for your computer. 3.  Follow the instructions in "Before You Begin."  Open the computer cover. 5.  If your replacement hard drive does not have the bracket rails attached, remove the rails from the old drive by removing the two screws that secure each rail to the drive.

  • Page 18: Installing A Floppy Drive

    1.  Follow the instructions in "Before You Begin."  Open the computer cover. 3.  Disconnect the power and floppy-drive cables from the back of the floppy drive.     4.  Press inward on the two tabs on the sides of the drive, slide the drive upward, and remove it from the floppy-drive bay.  ...

  • Page 19: Removing A Cd/Dvd Drive

    6.  If you are installing a new floppy drive rather than replacing a drive, remove the front- panel inserts.   From inside the drive bay, gently press on each side of the insert until it pops out. 7.  Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents.  Close the computer cover.

  • Page 20: Processor Airflow Shroud

    4.  Connect the new drive to the set of rails that are attached to the inside of the cover. If a set of rails is not attached inside the computer cover, contact Dell. 5.  If you are installing a replacement drive and the new drive does not have the bracket rails attached, remove the rails from the old drive by removing the two screws that secure each rail to the drive.

  • Page 21: Removing The Processor Airflow Shroud

    Removing the Processor Airflow Shroud 1.  Follow the instructions in "Before You Begin."  Open the computer cover. 3.  Press down and back on the indentations at the top corners of the shroud.   The top anchor tabs disengage from the anchor slots. 4.

  • Page 22: Removing The Processor

     When the heat sink is secured, pivot the retention module clip back until the tab snaps into place to secure the heat sink. 9.  If you installed a processor replacement kit from Dell, return the original heat sink assembly and processor to Dell in the same package in which your replacement kit was sent.
  • Page 23   NOTICE: If you are installing a processor upgrade kit from Dell, discard the original heat sink. If you are not installing a processor upgrade kit from Dell, reuse the original heat sink when you install your new processor. 5.  Pull the release lever straight up until the processor is released.

  • Page 24: Removing The System Board

    System Board   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Owner's Manual.   Removing the System Board   NOTICE: The system board and metal tray are connected and are removed as one piece. 1.

  • Page 25: Removing The Power Supply

    6.  Replace any components and cables that you removed from the system board. Reconnect all cables to their connectors at the back of the computer.  Close the computer cover.   NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 8.

  • Page 26: Replacing The Power Supply

      7.  Lift the power supply away from the computer. 8.  Slide the power supply cables out of the computer (through the hole).   Replacing the Power Supply 1.  Slide the power supply cables through the hole into the computer. 2.

  • Page 27: Replacing The Front Panel

    5.  Close the computer cover halfway and pull the front panel away from the computer.   Replacing the Front Panel   To replace the front panel, perform the removal procedure in reverse.   Drive Door   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Owner's Manual.  ...

  • Page 28: Replacing The Drive Door

    3.  Lift the bottom bracket hinge away from the computer.   Replacing the Drive Door   To prevent damage to your computer, the drive door is designed to "break away" from the computer if it is opened too far. If the drive door detaches from the computer without disassembling, perform the removal procedure in reverse.
  • Page 29 3.  Attach the drive door to the computer, starting with the bottom bracket hinge.   Battery   CAUTION: Before you begin this procedure, follow the safety instructions in your Owner's Manual.   A coin-cell battery maintains computer configuration, date, and time information. The battery can last several years.  ...
  • Page 30 NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 8.  Connect your computer and devices to electrical outlets, and turn them on.  Enter system setup and restore the settings you recorded in step 1. 10.

  • Page 31: Technical Specifications

    Back to Contents Page   Technical Specifications Dell™ Dimension™ XPS Service Manual   Processor   Memory   Computer Information   Video   Audio   Expansion Bus   Drives   Connectors   Controls and Lights    Power   Physical   Environmental   Processor  Processor type  Intel® Pentium® 4 that runs at 2.4, 2.6, 2.8, 3.0, 3.2, and 3.4 GHz  Level 1 (L1) cache  8 KB...
  • Page 32  bus protocols  8x/4x/2x modes at 1.5 V  PCI:     connector  four  connector size  120 pins  connector data width (maximum)  32 bits   Drives  Externally accessible  one 3.5-inch drive bay  three 5.25-inch drive bays  Available devices  ATA-100 Ultra DMA hard drive, serial ATA drive, CD drive, DVD drive, RAID  Internally accessible  three 3.5-inch drive bays...
  • Page 33  Width  22.2 cm (8.7 inches)  Depth  48.8 cm (19.2 inches)  Weight  19 kg (42 lbs)   Environmental  Temperature:  Operating  10° to 35°C (50° to 95°F)  NOTE: At 35°C (95°F), the maximum operating  altitude is 914 m (3000 ft).  Storage  –40° to 65°C (–40° to 149°F)  Relative humidity  20% to 80% (noncondensing)  Maximum vibration:  Operating  0.25 G at 3 to 200 Hz at 0.5 octave/min  Storage  0.5 G at 3 to 200 Hz at 1 octave/min  Maximum shock:...

  • Page 34: Entering System Setup

      Viewing Settings 1.  Turn on (or restart) your computer. 2.  When the blue DELL™ logo appears, press <F2> immediately.    If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again.

  • Page 35: System Setup Options

     back arrow or forward arrow  Cycles through the options in a field. In many fields, you can also type the appropriate value.  <Page Down> or <Page Up>  Scrolls through help information.  <ENTER>  Enters the selected field's pop-up options menu.  spacebar, <=>, or <->  In the selected field's pop-up options menu, cycles through the options in a field.
  • Page 36  System Memory Channel Mode  Displays the mode of your system memory.  AGP Aperture  Displays the amount of aperture memory. The default setting is 128 MB.   CPU Information   CPU Speed  The processor speed at which the computer boots.  Press the left- or right-arrow key to toggle the CPU Speed option between the resident processor's rated speed (the default speed) and a lower-compatibility speed.

  • Page 37: Boot Sequence

      System Security  Display system security options when you press <Enter>.   Keyboard NumLock  The settings are On and Off (these settings do not apply to 84-key keyboards).  On (default)  Activates the rightmost bank of keys so that they provide the mathematical and numeric functions shown at the top of each key.  Off  Activates the rightmost bank of keys so that they provide the cursor-control functions shown by the label on the bottom of each key.

  • Page 38: Changing Boot Sequence For The Current Boot

      You can use this feature, for example, to tell the computer to boot from the CD drive so that you can run the Dell Diagnostics on the Dell Dimension Resource CD, but you must set the computer to boot from the hard drive when the diagnostic tests are complete.

  • Page 39: Clearing Cmos Settings

    NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 11.  Connect your computer and devices to electrical outlets, and turn them on.   Clearing CMOS Settings   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Owner's Manual.

  • Page 40: Technical Overview

    Back to Contents Page   Technical Overview Dell™ Dimension™ XPS Service Manual   Inside View of Your Computer   System Board Components   Power Supply DC Connector Pin Assignments   Inside View of Your Computer       System Board Components  ...

  • Page 41: Power Supply Dc Connector Pin Assignments

        Power Supply DC Connector Pin Assignments     DC Power Connector P1     Pin Number Signal name 18-AWG Wire  1  +5 VDC  Red...

  • Page 42: Dc Power Connector P2

     2  COM  Black  3  +5 VDC  Red  4  COM  Black  5  PWR GOOD  White  6  +5 VSB  Purple  7  +12 VA  Yellow  8  -12 V  Blue  9  COM  Black  10  COM  Black  11  +3.3 VDC  Blue and white  12  +3.3 VDC  Blue and white  13  PS-ON...

  • Page 43: Dc Power Connector P4

        Pin Number Signal Name 18-AWG Wire  1  COM  Black  2  +12 VA  Yellow  3  +12 VA  Yellow  4  COM  Black  5  COM  Black  6  +5 VDC  Red  7  +5 VDC  Red  8     N/C  9  +12 VB  Orange  10  COM  Black...
  • Page 44 Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

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