D-Link DG-102SH Manual
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D-Link DG-102SH Manual

Voip station gateway
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D-Link DG-102SH
VoIP Station Gateway
Manual
Version 1.10
Building Networks for People

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Summary of Contents for D-Link DG-102SH

  • Page 1 D-Link DG-102SH VoIP Station Gateway Manual Version 1.10 Building Networks for People...

  • Page 2: Table Of Contents

    Contents Package Contents ................3 Introduction....................4 Features and Benefits ................5 Getting Started ..................6 Configuration ..................10 Using Web-Based Management ............11 Configuration Using a Console ............50 Using the Boot Menu ................60 Command Line Interface ..............68 Technical Specifications ..............76 Waranty ....................79 Registration ..................82 Contacting Technical Support ..............83...

  • Page 3: Package Contents

    Package Contents Contents of Package: D-Link DG-102SH VoIP Station Gateway Ethernet Cable (Straight-through CAT5 with RJ-45 connectors) 12V/1A A/C Power Adapter If any of the above items are missing, please contact your reseller. System Requirements: Computers with Windows, Macintosh, or Linux-based operating systems with an installed Ethernet adapter Internet Explorer Version 6.0 or Netscape Navigator...

  • Page 4: Introduction

    Introduction The D-Link DG-102SH VoIP Station Gateway links traditional telephony networks to IP networks with conventional telephony devices such as analog phones or fax machines. The DG-102SH includes two loop start Foreign Exchange Subscriber (FXS) that interfaces with normal RJ-11 telephone connectors to provide voice/fax communication over the IP network.

  • Page 5: Features And Benefits

    Features and Benefits Designed for versatility and performance, the DG-102SH VoIP Gateway provides the following features: Two analog loop-start FXS interfaces using female RJ-11 connectors One analog POTS interface for PSTN Life Line One 10/100 Fast Ethernet WAN port for connecting to a call agent...

  • Page 6: Getting Started

    Power: This LED is lit when the device is receiving power; otherwise, it is unlit. Status: This LED will flash quickly when the DG-102SH is either per- forming a self test or booting up. The LED will remain lit when the system is ready for a connection with the Gatekeeper.
  • Page 7 Getting Started Identifying External Components 10/100M: This indicator remains unlit when there is no connection, or the port is operating at 10Mbps through a connection to a 10BASE-T device. It is lit when the port is operating at 100Mbps through a con- nection to a dual-speed or 100BASE-TX Fast Ethernet device.
  • Page 8 Getting Started Identifying External Components AC Power Connector: For the included power adapter. Be sure to use only the 12V/1A power adapter included with the product. Using the wrong power adapter can damage the product and void the warranty. Diagnostic Port: An RS-232 serial port used to configure the device. Plug one end of a straight-through wired RS-232 cable to the device and the other end to a serial port of a PC running a terminal emulation pro- gram (such as Microsoft HyperTerminal) or a VT-100 terminal.
  • Page 9 Getting Started Installation Do not place heavy objects on the DG-102SH at any time. Placing the DG-102SH in a well ventilated area is very important. Not doing so may cause damage to the unit. When installing the unit on a desktop or shelf, the rubber feet in- cluded with the device should be attached.

  • Page 10: Configuration

    Configuration Configuring the VoIP Gateway There are two ways to configure the VoIP gateway: Using a web browser on a computer connected to the device via the WAN or LAN Ethernet connections. In the discussion below, the computer running the browser is referred to as the management station. Using a terminal or computer running terminal emulation software connected to the diagnostic port via an RS-232 cable.

  • Page 11: Using Web-Based Management

    Using Web-Based Management The DG-102SH VoIP Gateway offers an embedded Web-based (hypertext) in- terface allowing users to manage the device from anywhere on the network through a standard browser such as Netscape Navigator, 6.x or later, or Microsoft Internet Explorer, 6.x or later. The Web browser acts as a universal access tool and can communicate directly with the device using HTTP protocol.
  • Page 12 Using Web-Based Management Management NAT Configuration (NAT Configuration and Local Server Configuration) SNMP Trap Configuration, Administration Management Monitor (Ethernet Statistics, DSP Statistics, Tcid Configuration, and Coding Profile) Firmware and Configuration Update Save Changes Factory Reset Restart System. Configure Device IP Address Configure Device IP Address window The items on this window are described below: Restart Settings...
  • Page 13 Using Web-Based Management Configure IP Address BOOTP: When BOOTP is selected, the VoIP will attempt to obtain its IP settings from a BOOTP server located on your LAN. DHCP: When DHCP is selected, the VoIP will attempt to obtain its IP settings from a DCHP server located on your LAN.

  • Page 14: Device Information

    Using Web-Based Management Configure H.323 The items on this window are described below: Gatekeeper Information Mode: Choose the Gatekeeper mode (Default is Auto). Gatekeeper IP Address: This IP address is necessary if you chose the Manual mode defined above. Send Keepalive RRQ to Gatekeeper: Enables or disables the Keepalive function.
  • Page 15 Using Web-Based Management Device Information Each item on the Device Information screen is described below: Device Type: This displays the model name of this device. MAC Address: This displays the MAC address of this device. Serial Number: This displays the serial number of this device. Boot PROM Version: This displays the version number of the device’s startup code.
  • Page 16 Using Web-Based Management System Gains System Gains window Enter the desired information on the window above and then click Save.
  • Page 17 Using Web-Based Management Prefer Codec Table First Prefer Codec Table window This window allows you to view the Prefer Codec Table settings. Click the number of Tcid column on the window above to access the second Prefer Codec Table window:...
  • Page 18 Using Web-Based Management Prefer Codec Table Second Prefer Codec Table window The items on this window are described below: Tcid: This displays the port number of this device. (0: port1, 1: port2, 2: port3, 3: port4) Prefer Codec Type: This is a user-defined prefer codec type for the port shown as above.
  • Page 19 Using Web-Based Management Analog Port (Ingress Calls and Dialing Rule Settings for the Gateway’s Voice Ports) First Analog Port Phone No. Table window This window allows you to view the Analog Port Telephone No. Table settings. Click the number of Tcid column on the window above to access the second Analog Port Telephone No.
  • Page 20 Using Web-Based Management Analog Port Second Analog Port Telephone No. Table window The items on this window are described below: Tcid: This displays the port number of this device. (0: port1, 1: port2, 2: port3, 3: port4) Telephone No.:This is a user-defined Caller ID number for the port shown as above.
  • Page 21 Using Web-Based Management Analog Port Process Type: This is a user-defined which situation will activate Call Forward function. The entry is used only if the Call Forward is set to Enable. Click on the Save button at the bottom right of the screen to save the settings. Data Port (Egress Calls and Dialing Rule Settings) First Data Port Telephone No.
  • Page 22 Using Web-Based Management Data Port Second Data Port Telephone No. Table window The items on this window are described below: Prefix Strip Telephone No.: This is a user-defined prefix strip number for outgoing calls to another device. Destination IP Address: Enter the IP address of the destination you would like to call.
  • Page 23 Using Web-Based Management ATPM (Address Translation and Parsing Module) Wizard ATPM Mode window The items on this window are described below: Analog: This Mode allow user to setup advanced ingress calls and dialing rule settings for the gateway’s voice ports. Data: This Mode allow user to setup advanced egress calls and dialing rule settings.
  • Page 24 Using Web-Based Management Analog Mode ATPM Destination Table window The items on this window are described below: Destination ID.: This is a user-defined destination ID for the port shown below. The ID cannot be duplicated. Tcid: This is a user-defined port number of this device. (0: port1, 1: port2, 2: port3, 3: port4) Enter the desired information on the window above and then click Next.
  • Page 25 Using Web-Based Management Analog Mode ATPM Hunt Group Table window The items on this window are described below: Hunt Group.: This is a user-defined hunt group number for the destination ID shown below. Destination ID.: This displays the destination ID set in the previous page. Enter the desired information on the window above and then click Next.
  • Page 26 Using Web-Based Management Analog Mode ATPM Address Table window The items on this window are described below: Dial No.: This is a user-defined prefix dial number used when the user makes a call. HG ID: This displays the Hunt Group ID set in the previous page. Min Digits: This is a user-defined min digits of the dial number.

  • Page 27: Atpm Address Table

    Using Web-Based Management ATPM Address Table First ATPM Address Table window This window allows you to view the ATPM Address Table settings. Click the Add or Delete icon on the window above to access the Second ATPM Address Table window:...
  • Page 28 Using Web-Based Management ATPM Address Table Second ATPM Address Table window Enter the desired information on the window above and then click Save.

  • Page 29: Atpm Hunt Group Table

    Using Web-Based Management ATPM Hunt Group Table First ATPM Hunt Group Table window This window allows you to view the ATPM Hunt Group Table settings. Click the Add or Delete icon on the window above to access the Second ATPM Hunt Group Table window:...
  • Page 30 Using Web-Based Management ATPM Hunt Group Table Second ATPM Hunt Group Table window Enter the desired information on the window above and then click Save.

  • Page 31: Atpm Destination Table

    Using Web-Based Management ATPM Destination Table First ATPM Destination Table window This window allows you to view the ATPM Destination Table settings. Click the Add or Delete icon on the window above to access the Second ATPM Destination Table window:...
  • Page 32 Using Web-Based Management ATPM Destination Table Second ATPM Destination Table window Enter the desired information on the window above and then click Save.
  • Page 33 Using Web-Based Management Dynamic IP Assignment Dynamic IP Assignment window Enter the desired information on the window above and then click Save.
  • Page 34 Using Web-Based Management Static IP Assignment First Static IP Assignment window Click on one of the four pointer icons to access and edit the second Static IP Assignment window:...
  • Page 35 Using Web-Based Management Static IP Assignment Second Static IP Assignment window Enter the desired information on the window above and then click Save.

  • Page 36: Nat Configuration

    Using Web-Based Management NAT Configuration NAT Configuration window After entering the desired information into the window above, enable or disable the NAT Function and then click Save.
  • Page 37 Using Web-Based Management Local Server Configuration First Local Server Configuration window This window allows you to view the current local server configuration settings. Click the Edit icon on the window above to access the second Local Server Configuration window.
  • Page 38 Using Web-Based Management Local Server Configuration Second Local Server Configuration window After completing the local server configuration settings on the window above, select enabled or disabled in the drop-down menu under State and then click Save.
  • Page 39 Using Web-Based Management SNMP Trap Configuration SNMP Trap Configuration window The items on this window are described below: Trap Manager IP Address: The IP address of the trap receiving station. Community Name: A user-defined SNMP community name. SNMP AuthTrap: This allows you to enable or disable the SNMP trap. Click on the Save button at the bottom right of the window to save the settings.
  • Page 40 Using Web-Based Management Administration Management Administration Management window To add or change a User Account, fill in the appropriate information in the User Name, Old Password (if applicable), New Password, and Confirm New Password fields. Click on the Save button to keep the settings.
  • Page 41 Using Web-Based Management Ethernet Statistics Ethernet Statistics window The items on this window are described below: Rx Packets: The total number of packets received by the device. Rx Bytes: The total number of bytes contained in packets received by the device. Rx Non Ucast Packets: The number of non-unicast packets received by the device.
  • Page 42 Using Web-Based Management Ethernet Statistics Rx Collision Errors: The number of collision errors. Rx Short Frames: The number of packets smaller than the 64-octet minimum. Rx CRC Errors: The number of packets received that failed the CRC checksum test. Rx Overrun Packets: The number of packets received that exceed the 1518 octet maximum length imposed on Ethernet packets.
  • Page 43 Using Web-Based Management DSP Statistics DSP Statistics window This window displays a variety of DSP statistics.
  • Page 44 Using Web-Based Management Tcid Configuration Tcid Configuration window This read-only window displays a variety of Tcid configuration settings.
  • Page 45 Using Web-Based Management Coding Profile Coding Profile window This read-only window displays various Coding Profile settings.
  • Page 46 Using Web-Based Management Firmware and Configuration Update Firmware and Configuration Update window The items on this window are described below: Software Update Mode: This specifies downloading the image file through a WAN Link or Lan Link. TFTP Server Address: The IP address of the TFTP server where the runtime or configuration file is located.
  • Page 47 Using Web-Based Management Firmware and Configuration Update Use Config File: Toggle to Enabled to use the settings in a configuration text file when the device is reset (rebooted). Config File Name: The complete path and filename on the TFTP server for the desired configuration file.
  • Page 48 Using Web-Based Management Factory Reset Factory Reset to Default Value window Before performing a Factory Reset, be absolutely certain that this is what you want to do. Once the reset is complete, all of the device’s settings stored in NV- RAM will be erased and restored to the values present when the device was purchased.
  • Page 49 Using Web-Based Management Restart System Restart System window To perform a reboot of the device, which resets the system, click the Restart button.

  • Page 50: Configuration Using A Console

    Configuration Using a Console Setting up a Console First-time configuration can be carried out through a “console,” that is, either (a) a VT100-type serial data terminal, or (b) a computer running communications software set to emulate a VT100. The console must be connected to the Diagnostics port.
  • Page 51 Configuration Using a Console Setting up a Console A typical console connection is illustrated below: Example of a Console Connection Configuring the VoIP Gateway Using Telnet Once you have set an IP address for your device, you can use a Telnet pro- gram (in a VT-100 compatible terminal mode) to access and configure it.
  • Page 52 Configuration Using a Console Console Usage Conventions The up and down arrow keys, the left and right arrow keys, the Tab key, and the Backspace key can be used to move between selected items. It is recommended that you use the Tab key and Backspace key for moving around the console.
  • Page 53 Configuration Using a Console Configuration Settings In order for the VoIP to function, you must provide the device with the following information: Define where the device receives its IP settings from. IP settings – IP Address, Subnet Mask, and Default Gateway Gatekeeper Mode–...
  • Page 54 Configuration Using a Console Configure IP Auto Discovery: When Auto Discovery is selected, the VoIP gateway will auto-search the Gatekeeper from your LAN or WAN. Manual Discovery: When Manual Discovery is selected, the VoIP gateway will attempt to obtain the Gatekeeper settings from the fields located just below.
  • Page 55 Configuration Using a Console Configuring the VoIP Gateway Using a Web Browser The VoIP gateway comes with a default IP address of 10.1.10.4. You must make sure your computer is in the same Subnet as the VoIP gateway. You can do this by changing the IP address of the computer using the screen shown below.
  • Page 56 Configuration Using a Console Configuring the VoIP Gateway Using a Web Browser Click on the Login to the web-based management module button in the middle of the window. The following window will be displayed: Initially, the VoIP gateway does not have a Username or Password. To log in, simply click on the OK button.
  • Page 57 Configuration Using a Console Configuring the VoIP Gateway Using a Web Browser To begin configuring the device, click on the Config IP & H.323 folder on the left-hand side of the window (shown below). Next, click on Config Device IP Address. The following window will appear: Configure Device IP Address window...
  • Page 58 Configuration Using a Console Configuring the VoIP Gateway Using a Web Browser The items on this window are described below: Restart Settings Get IP From: Select the method the VoIP gateway will use to obtain its IP settings once it is rebooted. Choices include: Manual: When Manual is selected, the VoIP gateway will obtain its IP settings from the fields located just below.
  • Page 59 Configuration Using a Console Configuring the VoIP Gateway Using a Web Browser Configure H.323 window The items on this window are described below: Gatekeeper Information Mode: Choose the Gatekeeper mode (Default is Auto). Gatekeeper IP Address: This IP address is necessary if you chose the Manual mode defined above.

  • Page 60: Using The Boot Menu

    Using the Boot Menu To access the Boot Menu, you must first make sure the console is connected to the Diagnostics port (an RS-232 port with a 9-socket D-shell connector and DCE-type wiring) and the appropriate cabling for the connection is being used. Please see the previous section, “Configuration,”...
  • Page 61 Using the Boot Menu Configuring the IP Boot Menu—IP Configuration screen Each item on the IP Configuration screen is described below: Gatekeeper Mode: Use the <Space> key to select the Gatekeeper mode once the device is rebooted (restarted). Choices include: Auto Discovery: When Auto Discovery is selected, the VoIP gateway will auto-search the Gatekeeper from your LAN or WAN.
  • Page 62 Using the Boot Menu Configuring the IP IP Address: Enter an IP address for the VoIP gateway. Subnet Mask: Enter a subnet mask for the VoIP gateway. Default Gateway: Enter the IP address of the WAN device (usually a router) you are using to make the WAN connection. After you have finished, press <Ctrl+S>...
  • Page 63 Using the Boot Menu Device Information This screen displays various types of information about the DG-102SH as well as allowing you to enter information pertaining to name, location, and how to reach the person responsible for maintaining the device. Use the <Tab> key to highlight the second menu item on the Boot Menu, De- vice Information, and press <Enter>.
  • Page 64 Using the Boot Menu Device Information System Country Code: This is a user-defined country code for this device. < 0:USA, 1:Japan (Default), 2:Hong Kong, 3:Sweden > System Name: This is a user-defined name for this device. System Location: This is a user-defined physical location of the device.
  • Page 65 Using the Boot Menu Update Boot and Application After making your changes in the fields above, press RESET DEVICE TO START UPDATE to initiate the update sequence. Each item on the Update Boot and Application screen is described below: Software Update Mode: This specifies downloading the image file through a WAN Link.
  • Page 66 Using the Boot Menu Save Changes Boot Menu—Saving Settings screen After the settings have been saved to NV-RAM, they will become the default settings for the device, and they will be used every time it is powered on, reset, or rebooted. The only exception to this is a factory reset, which will clear all settings and restore them to their initial values, which were present when the device was purchased.
  • Page 67 Using the Boot Menu Factory Reset Boot Menu—Factory Reset screen Restart System To perform a system reset, use the <Tab> keys to highlight the last menu item on the Boot Menu, Restart System, and press <Enter>. The following Reboot Device screen will be briefly displayed: Boot Menu—Restart System screen...

  • Page 68: Command Line Interface

    Parameter(s): None. Example: nwdbg save changes nwdbg factory reset Definition: This command is used to set the DG-102SH back to its default settings and then restart the device. Parameter(s): None. Example: nwdbg factory reset...
  • Page 69 Command Line Interface General Setup Commands nwdbg un <USERNAME> Definition: This command sets the username if there is a username string, or shows the username/password if only nwdbg un is typed. Parameter(s): <USERNAME, maximum string length is 12 characters> Example: nwdbg un 123456789012 nwdbg pw <PASSWORD>...
  • Page 70 Command Line Interface General Setup Commands nwdbg dtmf_relay <0|1> Definition: This command turns the Dual Tone Multiple Frequency (DTMF) relay function on or off, or shows the DTMF relay state if only nwdbg dtmf_relay is typed. Parameter(s): <0 : off, 1 : on> Example: nwdbg dtmf_relay 0 nwdbg mac <MAC ADDRESS>...
  • Page 71 Command Line Interface General Setup Commands nwdbg ip <IP ADDRESS> Definition: This command sets the fixed IP address, which is used as the system’s IP address if the software boot mode is Manual mode. If only nwdbg ip is typed, this command shows the IP configuration.
  • Page 72 Command Line Interface General Setup Commands nwdbg tftp <0|1> Definition: This command sets the software download link to either a WAN link or a LAN link. If only nwdbg tftp is typed, this command shows the download link. Parameter(s): <0:WAN link, 1:LAN link> Example: nwdbg tftp 0 nwdbg dns <DNS IP>...
  • Page 73 Command Line Interface General Setup Commands nwdbg config Definition: This command shows all the configuration settings made by nwdbg commands. Parameter(s): None. Example: nwdbg config ping <DEST IP> <OPTIONS> Definition: This command lets the user ping an IP address from the device.
  • Page 74 Command Line Interface TFTP Client Setup Commands When the user enters tftp, the screen will show all commands about the TFTP client: ggdbg>tftp tftp srvip <IP ADDRESS> – set the IP address of TFTP server tftp get <FILENAME> – get the remote image file If <FILENAME>...
  • Page 75 Command Line Interface TFTP Client Setup Commands tftp get <FILENAME> Definition: Gets the image from the TFTP server. The <FILENAME> is the name of the image on the TFTP server. If any error occurs during the image download, the message ERROR will be displayed.

  • Page 76: Technical Specifications

    Technical Specifications Call Control Protocols Compliance H.323 Voice Compression G.711 (A-law and u-law), G.723.1, G.729a Analog Voice Ports Type: Loop-Start FXS interfaces DTMF tone detection/generation V.21/V.25 Modem/Fax tone detection Echo Cancellation: G.165/G.168 Ethernet Ports WAN: NWay 10/100BASE-TX Fast Ethernet ports (MDI-II) LAN: NWay 10/100BASE-TX Fast Ethernet ports (MDI-X) IEEE 802.3 10BASE-T Ethernet compliance IEEE 802.3u 100BASE-TX Fast Ethernet compliant...
  • Page 77 Technical Specifications Network Management SNMP management agent base MIB II Telnet provisioning Manage functions through an intuitive web-based graphical user interface Local management console TFTP: The built–in Trivial File Transfer Protocol provides firmware upgrade Security Password Authentication Protocol/Challenge Handshake Authentication Protocol (PAP/CHAP) Administrative password through Telnet, Console, Web and SNMP LEDs...
  • Page 78 Technical Specifications Number of Ports One 10/100BASE-TX Fast Ethernet port (WAN) One 10/100BASE-TX Fast Ethernet port (LAN) Two loop-start FXS RJ-11 ports One PSTN POTS RJ-11 port for Life Line One RS-232C, DB-9 Console port Power Supply AC-to-DC power adapter (provided) DC Input: 12VDC/1A Operating Temperature 0 - 50 °C...

  • Page 79: Waranty

    D-Link’s sole obligation shall be to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund at D-Link’s sole discretion. Such repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The replacement Hardware need not be new or have an identical make, model or part.
  • Page 80 D-Link may reject or return any product that is not packaged and shipped in strict compliance with the foregoing requirements, or for which an RMA number is not visible from the outside of the package. The product owner agrees to pay D-Link’s reasonable handling and return shipping charges for any product...
  • Page 81 REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NON-CONFORMING PRODUCT. THE MAXIMUM LIABILITY OF D-LINK UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY. THE FOREGOING EXPRESS WRITTEN WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES, EXPRESS, IMPLIED OR STATUTORY Governing Law: This Limited Warranty shall be governed by the laws of the State of California.

  • Page 82: Registration

    Registration Register online your D-Link product at http://support.dlink.com/register/...

  • Page 83: Contacting Technical Support

    Support echni cal Support You can find software updates and user documentation on the D-Link website. D-Link provides free technical support for customers within the United States and within Canada for the duration of the warranty period on this product.

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