D-Link DPH-128MS User Manual
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D-Link DPH-128MS User Manual

D-link dph-128ms: user guide
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Summary of Contents for D-Link DPH-128MS

  • Page 2: Table Of Contents

    DSCP ............25 Message Center ........... 65 NAT Traversal ..........26 Voice Message ..........66 Router/Bridge ..........31 Information ........... 67 VoIP ..............33 Operating the Phone ..........69 SIP Settings ..........33 Voice Settings ..........43 D-Link DPH-18MS User Manual...
  • Page 3 Management ..........76 IP Assignment ..........77 Contacting Technical Support ........ 104 Router/Bridge ..........79 Warranty ..............105 VoIP ..............80 SIP Setting ........... 80 Registration .............. 110 SIP Account Setting ........82 Message Server ........... 83 D-Link DPH-18MS User Manual...

  • Page 4: Product Overview

    • CAT5 Ethernet Cable • CD-ROM with User Manual, and QIG Note: Using a power supply with a different voltage rating than the one included with the DPH-128MS will cause damage and void the warranty for this product. System Requirements •...

  • Page 5: Introduction

    The DPH-128MS IP Phones include many features not found in analog phones as well as standard features that you are used to having. The One-touch Voice-activated Dialing feature allows users to reach anyone in the company directory and Microsoft Outlook address book by simply saying their name.

  • Page 6: Features

    • View Call History on the LCD Display • Connect a Phone and Computer Using a Single Ethernet Connection From a Network. • Auto Phone Discovery Feature Makes Installing Hardware Quick and Easy. • Power over Ethernet • 3.2” grayscale graphical LCD D-Link DPH-18MS User Manual...

  • Page 7: Hardware Overview

    Scroll up and down the phone menu, Call History 12. Up/Down and Phone Book. 2 x 3.5mm Headset Jacks (for PC-compatible 13. Headset Jacks headset). *Future models Input IP address, telephone number or alphabet 14. Numeric Keys character. D-Link DPH-18MS User Manual...

  • Page 8: Rear

    Power Receptor PC Port Receptor for the supplied power Used to connect the IP Phone adapter. through Ethernet cable to your LAN Port Used to connect the IP Phone through Ethernet cable to your Local Area Network. D-Link DPH-18MS User Manual...

  • Page 9: Text Entry

    For example, to enter “c” you need to press “2” four times in quick succession. To enter the displayed character, release the key or press another key. D-Link DPH-18MS User Manual...

  • Page 10: Installation

    Ethernet for supplying power through the Ethernet cable. The power adaptor is no longer required for this situation. Note: Only the LAN interface of DPH-128MS supports PoE and is capable to be used as the medium for supplying power from a PoE switch.

  • Page 11: Microsoft Response Point Administrator

    Section  - Installation Microsoft Response Point Administrator This section will show you how to configure your new D-Link DPH-128MS IP Phone. Use the following steps to configure the IP Phone using Microsoft Response Point Administrator. ® ™ Note: Microsoft Response Point Administrator only operates with Windows XP SP2 or Windows Vista ®...
  • Page 12 Section  - Installation Select the check box confirming the IP Phone is connected and plugged in. Click Next to continue. Click Next Select the D-Link DPH-128MS IP Phone you just connected and click Next to continue. Click Next D-Link DPH-18MS User Manual...
  • Page 13 You should specify nicknames and titles if you think callers will use them when asking for this user. In the Extension number box, change the extension number if desired and click OK to continue. Click OK D-Link DPH-18MS User Manual...
  • Page 14 You can assign up to 3 additional users to this phone or click Next to continue. Click Next The owner and phone name have automatically been created for you. Click Finish to continue. Click Finish D-Link DPH-18MS User Manual...
  • Page 15 Section  - Installation The IP Phone has been successfully added to the phone system. Click Close to exit the configuration wizard. Click Close D-Link DPH-18MS User Manual...

  • Page 16: Setup Through Menu/Keypad

    Please press Menu and select 02. Adm. Operations. System Password It allows you to modify the password which is used for logging into the phone menu and web-based GUI. Select 01.System -> 01.Password and modify the password. D-Link DPH-18MS User Manual...
  • Page 17 Section  - Installation 1. Select the password to be modified and press Select. 2. Enter the original password and press Next. 3. Enter the new password and press Next. 4. Enter the new password again and press OK. D-Link DPH-18MS User Manual...

  • Page 18: Language

    It allows you to select the language for the configuration interface of phone menu and the web-based GUI. Select 01.System -> 02.Language. Note: Supports English, Japanese, Traditional Chinese and Simplified Chinese. Press the Left or Right key to select the language. Press OK to continue. D-Link DPH-18MS User Manual...

  • Page 19: Date/Time

    1. Select Time Adj. Method and press Select. 2. Select NTP Server or SIP Server by pressing the Left or Right key and then Select. 3. If NTP Server is selected, please enter the IP address of the server and press D-Link DPH-18MS User Manual...
  • Page 20 2. Select the right time zone by pressing the Left or Right key and then OK. • Time Format 1. Select Time Format and press Select. 2. Select 24hr or 12hr am/pm by pressing the Left or Right key and then OK. D-Link DPH-18MS User Manual...

  • Page 21: Restart

    2. Press OK to confirm the operation. Network IP Assignment It allows you to choose the type of how to obtain the network settings (i.e. IP address and others) for accessing the VoIP and other services. Select 02.Network -> 01.IP Assignment. D-Link DPH-18MS User Manual...
  • Page 22 • PPPoE 1. Select PPPoE and press Select. 2. Enter the PPPoE ID that is provided by your ISP and press Next. 3. Enter the PPPoE Password that is provided by your ISP and press OK. D-Link DPH-18MS User Manual...

  • Page 23: Dns

    IP by DHCP or PPPoE. Please press Menu and select 02.Network -> 02.DNS. 1. Enter the IP of first DNS server and press Next. 2. Enter the IP of second DNS server and press OK. D-Link DPH-18MS User Manual...

  • Page 24: Vlan

    It allows you to enable or disable VLAN to properly work within the virtual LAN. Please select 02.Network -> 03.VLAN. 1. Enable or disable the function and press Select. 2. When it is enabled, enter the priority and press Next. 3. Enter the VLAN ID and press OK. D-Link DPH-18MS User Manual...

  • Page 25: Dscp

    SIP DSCP 1. Select SIP and press Select. 2. Enter the value of priority and press OK. • Voice DSCP (RTP) 1. Select Voice and press Select. 2. Enter the value of priority and press OK. D-Link DPH-18MS User Manual...

  • Page 26: Nat Traversal

    STUN 1. Select STUN Server and press Select. 2. Enable or disable this function and press Select. 3. If it is enabled, please enter the IP or host name of the STUN server and press OK. D-Link DPH-18MS User Manual...
  • Page 27 2. Enable or disable this function and press Select. 3. Select External IP Add. to decide the external IP and press Select. 4. Select the method of how to obtain the external IP* and press Select. D-Link DPH-18MS User Manual...
  • Page 28 8. Enter the external Media port and press OK. *If Use STUN or Use UPnP is selected at step 4, please remember to enable STUN (IP of STUN server is also required) or UPnP through 02.Network -> 05.NAT Traversal. D-Link DPH-18MS User Manual...
  • Page 29 2. Enable or disable this function and press Select. • Enable this function to keep the tunnel which is allocated by NAT router alive 1. Select Keep Alive Time and press Select. 2. Enable or disable this function and press Select. D-Link DPH-18MS User Manual...
  • Page 30 Section  - Installation 3. Enter the time period when the phone sends a lightweight UDP packet for keeping alive, and press OK. D-Link DPH-18MS User Manual...

  • Page 31: Router/Bridge

    1. Select Router or Bridge and press Select. 2. When Router is selected, user can enable or disable the integrated DHCP server. Please press Select to continue. 3. Modify the LAN IP if it is required and press Next. D-Link DPH-18MS User Manual...
  • Page 32 5. Modify the ending of the available IP addresses and press Next. 6. Modify the Lease Time of the IP addresses and press Next. 7. Enter the domain name for the served LAN if it is required and press OK. D-Link DPH-18MS User Manual...

  • Page 33: Voip

    It allows you to configure the phone to access the VoIP service and the related services such as Voice Message, Call Park and DSS/BLF. Please select 03.VoIP -> 01.SIP Settings. • SIP Accounts 1. Select SIP Account and press Select. 2. Select Default Account for making outgoing calls and press Select. D-Link DPH-18MS User Manual...
  • Page 34 SIP proxy server simultaneously. 4. Enable this account and press Next. 5. Enter the Display Name for this account and press Next. 6. Enter the SIP User Name which is provided by your service provider and press Next. D-Link DPH-18MS User Manual...
  • Page 35 8. Enter the password for the authentication by SIP proxy server and press Next. 9. Select the ringer type and press OK. • SIP Server (SIP Registrar, SIP Proxy) 1. Select SIP Server and press Select. D-Link DPH-18MS User Manual...
  • Page 36 2. Enter the IP address or host name of the SIP server and press Next. 3. Modify the port and press Next. 4. Modify the Expire Time and press OK. • Outbound Proxy 1. Select Outbound Proxy and press Select. D-Link DPH-18MS User Manual...
  • Page 37 3. Modify the port and press Next. 4. Enable or disable for always sending SIP messages through the outbound Proxy and press OK. • Park Server (for Call Park) 1. Select Park Server and press Select. D-Link DPH-18MS User Manual...
  • Page 38 3. Enter the account for accessing the Call Park service and press OK. • Presence Server 1. Select Presence Server and press Select. 2. Enter the IP address or host name of the Presence Server and press OK. D-Link DPH-18MS User Manual...
  • Page 39 3. Modify the phone port which is used for the VoIP service and press OK. • Others -> Session Timer 1. Select Session Timer and press Select. 2. Modify the valid time of the established session and press OK. D-Link DPH-18MS User Manual...
  • Page 40 2. Modify the media port and press OK. • Enable or disable the PRACK for those provisional responses during the SIP signaling 1. Select Prack and press Select. 2. Enable or disable this function and press Select. D-Link DPH-18MS User Manual...
  • Page 41 2. Select None, UAC or UAS and press Select. • Decide the SIP Method, which will be used for Session Timer. 1. Select Session Timer M. and press Select. 2. Select Invite or Update and press Select. D-Link DPH-18MS User Manual...
  • Page 42 2. Select UDP or TCP and press Select. • Enable or disable to allow the phone to make or receive calls without registered at SIP server 1. Select Reg. with Proxy and press Select. 2. Enable or disable this function and press Select. D-Link DPH-18MS User Manual...

  • Page 43: Voice Settings

    1. Select Codec (Priority 1~3) and press Select. 2. Select G.711µ-law, G.711a-law or G.729a and press Select. • Configure the size of RTP payload for those supported audio codec 1. Select RTP Packet Length and press Select. D-Link DPH-18MS User Manual...
  • Page 44 3. Select the appropriate payload size in milliseconds and press Select. • Enable or disable VAD (when VAD is enabled, CNG will also be enabled) 1. Select VAD and press Select. 2. Enable or disable this function and press Select. D-Link DPH-18MS User Manual...
  • Page 45 Section  - Installation • Select the DTMF method for generating the DTMF 1. Select DTMF Method and press Select. 2. Select one from the three options Out Band, In Band, SIP Info and press Select. D-Link DPH-18MS User Manual...

  • Page 46: Call Functions

    04.Call Function -> 01.Do Not Disturb. 1. Select Do Not Disturb and press Select. 2. Enable or disable this function and press Select. Note: When DND is enabled, an icon DND will show on the top of screen. D-Link DPH-18MS User Manual...

  • Page 47: Call Waiting

    It allows you to enable this function to accept another incoming call when you are engaged in an active call. Please select 04.Call Function -> 02.Call Waiting. 1. Select Call Waiting and press Select. 2. Enable or disable this function and press Select. D-Link DPH-18MS User Manual...

  • Page 48: Anonymous Call

    Anonymous Call Reject It allows you to enable this function to automatically reject the call that the calling line identification is hidden. Please select 04.Call Function -> 04.Anonymous Reject. 1. Select Anonymous Reject and press Select. D-Link DPH-18MS User Manual...

  • Page 49: Call Waiting Tone Notification

    It allows you to disable the Call Waiting tone if you don’t want the tone to break into the active call you are engaged in. Please select 04.Call Function -> 05.C.W. Tone Notify. 1. Select C.W. Tone Notify and press Select. 2. Enable or disable this function and press Select. D-Link DPH-18MS User Manual...

  • Page 50: Call Forward

    Unconditional Call Forwarding 1. Select Call Forward and press Select. 2. Select Unconditional and press Select. 3. Enable or disable this function and press Select. 4. Enter the number where the call will be forwarded and press OK. D-Link DPH-18MS User Manual...
  • Page 51 3. Enable or disable this function and press Select. 4. Enter the number where the call will be forwarded and press OK. • No Answer Forwarding 1. Select Call Forward and press Select. 2. Select Fwd. On No Answer and press Select. D-Link DPH-18MS User Manual...

  • Page 52: Hot Line

    It allows you to enable this function to pick up the handset and dial a pre-configured number by the phone automatically. Please select 04.Call Function -> 07.Hot Line. 1. Select HotLine and press Select. 2. Enable or disable this function and press Select. D-Link DPH-18MS User Manual...

  • Page 53: Phone Settings

    It allows you to select the type of call progress tone according to the country where you are. Please select 05.Phone Settings -> 01.Tone Settings. 1. Select Tone Settings and press Select. 2. Select one from the countries and press Select. D-Link DPH-18MS User Manual...

  • Page 54: Ring Tone Type

    Hold Tone Setting It allows you to select the holding music including tone, melody and MP3 for the phone is put on hold. Please select 05.Phone Settings -> 03.Holdtone Setting. 1. Select Holdtone Setting and press Select. D-Link DPH-18MS User Manual...

  • Page 55: Transfer Call End Of Conference

    It allows you to enable or disable this function to transfer call from one of the conference parties to another when you hang up a three-way conference call. Please select 05.Phone Settings -> 04.TRAN end of CONF. 1. Select TRAN end of CONF and press Select. 2. Enable or disable this function and press Select. D-Link DPH-18MS User Manual...

  • Page 56: Pound Key Dial

    2. Enable or disable this function and press Select. Missed Call Display It allows you to enable or disable to show the prompt for missed calls on LCD. Please select 05.Phone Settings -> 06.Missed Call Disp. 1. Select Missed Call Disp. and press Select. D-Link DPH-18MS User Manual...

  • Page 57: Internet Radio

    2. Enable or disable this function and press Select. Internet Radio It allows you to enable or disable the Internet Radio. Please select 05.Phone Settings -> 07.Internet Radio. 1. Select Internet Radio and press Select. 2. Enable or disable this function and press Select. D-Link DPH-18MS User Manual...

  • Page 58: Timer Setting

    -> 07.Internet Radio. • NTP Recycle 1. Select Timer Setting and press Select. 2. Select NTP recycle and press Select. 3. Modify the timer and press OK. • Inter Digit 1. Select Inter Digit and press Select. D-Link DPH-18MS User Manual...
  • Page 59 2. Modify the timer and press OK. • Callee Not Accept 1. Select Callee Not Accept and press Select. 2. Modify the timer and press OK. • Incoming No Ans 1. Select Incoming No Ans. and press Select. D-Link DPH-18MS User Manual...
  • Page 60 Section  - Installation 2. Modify the timer and press OK. • Hold Recall 1. Select Hold Recall and press Select. 2. Modify the timer and press OK. • Auto Speaker Off 1. Select Hold Recall and press Select. D-Link DPH-18MS User Manual...

  • Page 61: Programmable Keys

    Speed Dial It allows you to configure or modify the 10 entries of Speed Dialing number. Please select 06.Prog. Keys -> 01.Speed Dial. 1. Select Speed Dial and press Select. 2. Select one entry and press Select. D-Link DPH-18MS User Manual...

  • Page 62: Dial Plan

    It allows you to configure the 11 line keys with the functions including Line, One Touch Dial, Park and Extension. Please select 06.Prog. Keys -> 02. Dial Plan. 1. Select Dial Plan and press Select. 2. Select New to add a dial plan and press Select. D-Link DPH-18MS User Manual...
  • Page 63 3. If New is selected, enter the prefix number and press Next. 4. Enter enter the Min-Digits and press Next. 5. Enter enter the Max-Digits and press Next. 6. To save your Dial Plan, press OK. D-Link DPH-18MS User Manual...

  • Page 64: Line Key Settings

    4. Enter the number if the type is Park, One Touch Dial or Extension and press Note: When the type of line key is not configured as “Line”, the telephone number which is corresponding to the key shall not be blank. Otherwise, the modification will not be available. D-Link DPH-18MS User Manual...

  • Page 65: Message Center

    07.Message Center -> 01.Message Server. 1. Select Message Server and press Select. 2. Enter the IP address or host name of the server and press Next. 3. Modify the port of the server and press Next. D-Link DPH-18MS User Manual...

  • Page 66: Voice Message

    5. Enter the account for accessing the voice message and press OK. Voice Message It allows you to dial to the Message server for accessing the voice message. Please select 07.Message Center -> 03.Voice Message. 1. Select Voice Message and press Select. D-Link DPH-18MS User Manual...

  • Page 67: Information

    It shows you the information about network interface and the firmware version. Please select 08.Information, and press UP or DOWN to continue to the previous or next page. 1. IP address 2. Subnet Mask 3. Default Gateway D-Link DPH-18MS User Manual...
  • Page 68 Section  - Installation 4. MAC address of the WAN interface 5. MAC address of the LAN interface 6. Model Name and Firmware Version D-Link DPH-18MS User Manual...

  • Page 69: Operating The Phone

    For Example: dialing * and speed dial number 08 Answering a Phone Call Note: The Cancel key can be used to reject a call. When the phone rings: • Lift the handset or press the Speaker button to begin conversation. D-Link DPH-18MS User Manual...

  • Page 70: Switching To Another Line

    Note: While mute is activated, sound from the other end can be heard from the earpiece or speaker but your sound can’t be heard by the other end. While having a conversation: • Press Mute. • Press Mute key again to resume conversation. D-Link DPH-18MS User Manual...

  • Page 71: Mute Ring Tone

    Note: To transfer a call while on hold, press the TRANSFER key. Dial the extension/phone number and press the TRANSFER key again to transfer the call. While having a conversation: • Press Hold (Press Hold again to resume conversation). D-Link DPH-18MS User Manual...

  • Page 72: Three-Way Conference

    • Speaker or Headset Volume: Press the Speaker key and then the UP or DOWN keys to adjust the speaker or headset volume (0~16). • Ringer Volume: When the phone is idle, press UP or DOWN to adjust the ringer volume (0~16). D-Link DPH-18MS User Manual...

  • Page 73: Quick Functional Key

    Section  - Installation Quick Functional Key The DPH-128MS phone supports the functional key which consists of the Function key and one numeric key. It allows you to quickly activate or configure the specific functions and access the Information of this phone.

  • Page 74: Advanced Features

    • Delete the Select Station • Set as Default Station 1. Select one station and press Select. 1. Select one station and press Select. 2. Select Delete and press Select. 2. Select Set as Default and press Select. D-Link DPH-18MS User Manual...

  • Page 75: Web-Based Configuration

    GUI will be rejected. A warning message “xxx.xxx.xxx.xxx <IP> used!” will also be displayed on screen. Also, each session will be valid by 5 minutes. Users who logon on the phone shall re-logon every 5 minutes. Logout Click Logout on the left panel to logout of the Web-Based GUI. D-Link DPH-18MS User Manual...

  • Page 76: Network

    Time Zone: Select the Time Zone for the location where the phone is installed. Language: Language of the configuration interface that will be applied to the web-based GUI and the phone MENU. D-Link DPH-18MS User Manual...

  • Page 77: Ip Assignment

    The password that is used for the authentication when the phone establishes the network connection. DNS Server 1 $ 2: The IP address of the current DNS server that is allocated by your ISP. You can also enter the preferred DNS server manually to instead of the existing one. D-Link DPH-18MS User Manual...
  • Page 78 Enter the subnet mask that is offered by your ISP. DNS Server 1 & 2: Enter the IP address of the DNS server that is offered by your ISP. Click Submit to save and activate the changes, or Reset to restore the configurations. D-Link DPH-18MS User Manual...

  • Page 79: Router/Bridge

    Lease Time: The valid period of the allocated IP addresses. Domain Name: Domain name for the local area network constructed by the phone. Click Submit to save and activate the changes, or Reset to restore the configurations. D-Link DPH-18MS User Manual...

  • Page 80: Voip

    Port Number: SIP signaling. Send Message via Enable the item to always send SIP messages through the designate Outbound Proxy server. Outbound Proxy: Click Submit to save and activate the changes, or Reset to restore the configurations. D-Link DPH-18MS User Manual...
  • Page 81 Enable: The procedure of SIP Registration is required for making or receiving calls through the SIP server. Disable: The phone is allowed to make or receive calls without the SIP Registration in advance. Click Submit to save and activate the changes, or Reset to restore the configurations. D-Link DPH-18MS User Manual...

  • Page 82: Sip Account Setting

    Register Status: Registered means the VoIP phone has registered to the SIP Registrar successfully. UnRegister means it doesn’t register to the SIP Registrar. Click Submit to save and activate the changes, or Reset to restore the configurations. D-Link DPH-18MS User Manual...

  • Page 83: Message Server

    Voice Message Account: The number of the Message server that you can dial for accessing your message box. Click Submit to save and activate the changes, or Reset to restore the configurations. D-Link DPH-18MS User Manual...

  • Page 84: Advanced

    Enter the value of VLAN Priority to modify the network packets to be delivered and forwarded in a higher or lower priority within Virtual LAN. VLAN ID: Enter the VLAN ID to configure the phone associating to the designate Virtual LAN. Click Submit to save and activate the changes, or Reset to restore the configurations. D-Link DPH-18MS User Manual...

  • Page 85: Nat Traversal Settings

    Use UPnP to Get External IP Address: Obtain the external IP address through the UPnP procedure. External Media Port: Enter the external port that is reserved for the SIP signaling. VLAN ID: Enter the external port that is reserved for the RTP transmission. D-Link DPH-18MS User Manual...
  • Page 86 SIP signaling. Keep Alive Time: The time period that the VoIP phone sends out the lightweight packets for keeping the tunnel alive. Click Submit to save and activate the changes, or Reset to restore the configurations. D-Link DPH-18MS User Manual...

  • Page 87: Voice Setting

    When Out Band is selected, please also decide and enter the value of Payload Type in the blank. Please contact your service provider for a suitable type. Click Submit to save and activate the changes, or Reset to restore the configurations. D-Link DPH-18MS User Manual...

  • Page 88: Phone

    Pound Key Dial: Enable or disable the pound key to be the end-of-dial digit. Missed Call Display: Enable or disable to show the prompt for missed calls on LCD. Internet Radio: Enable or disable the integrated Internet Radio. D-Link DPH-18MS User Manual...
  • Page 89 If the time is elapsed, the VoIP phone will turn off the Speaker automatically if a call is disconnected or the speaker is turned on unexpectedly. Click Submit to save and activate the changes, or Reset to restore the configurations. D-Link DPH-18MS User Manual...

  • Page 90: Call Function

    Click Submit to save and activate the changes, or Reset to restore the configurations. D-Link DPH-18MS User Manual...

  • Page 91: Speed Dial

    Number *00 ~ *09: Please enter the phone number or SIP URI in the fields provided. The phone supports 10 phone numbers for Speed Dial. Click Submit to save and activate the changes, or Reset to restore the configurations. D-Link DPH-18MS User Manual...

  • Page 92: Dial Plan

    8 or 9 if required to access an outside line. Long distance: An eleven digit number that consists of a 1, then a three-digit area code, then a seven-digit number; preceded by an 8 or 9 if required to access an outside line. D-Link DPH-18MS User Manual...

  • Page 93: Line Key Setting

    Click Submit to save and activate the changes, or Reset to restore the configurations. Note: When the type of line key is not configured at “Line”, the telephone number which is corresponding to the key shall not be blank. Otherwise, the modification will not be available. D-Link DPH-18MS User Manual...

  • Page 94: Music Station

    Music Station. Modify: Modify the select station and click Modify to save the change. Delete: Select one from the stations and click Delete to erase Delete All: Delete all of the stations. D-Link DPH-18MS User Manual...

  • Page 95: Mp3 File

    Note: If there is not an MP3 file for Hold Music or Ringer, it shows the message “There is no MP3 Ring/Hold file uploaded” in red. If the MP3 file has successfully uploaded to a phone, it shows the message “The current MP3 Ring/ Hold file size is XXXXX bytes.” D-Link DPH-18MS User Manual...

  • Page 96: Call Tracing Log

    Section  - Installation Call Tracing Log Call Tracing Log of the IP phone for system debug. D-Link DPH-18MS User Manual...

  • Page 97: Reboot

    Section  - Installation Reboot Restart System Click Restart to restart the phone immediately. D-Link DPH-18MS User Manual...

  • Page 98: Restore Factory Settings

    Section  - Installation Restore Factory Settings Click Restore to restore the phone settings to factory default. D-Link DPH-18MS User Manual...

  • Page 99: Troubleshooting

    Why do I get “Can’t Upgrade Now” screen when I click Submit in the configuration menu? • Make sure you exit setting mode (phone book, menu, speed dial…) before you click Submit in the configuration menu. D-Link DPH-18MS User Manual...

  • Page 100: Networking Basics

    Check your IP address After you install your new D-Link adapter, by default, the TCP/IP settings should be set to obtain an IP address from a DHCP server (i.e. wireless router) automatically. To verify your IP address, please follow the steps below.

  • Page 101: Statically Assign An Ip Address

    2000 - From the desktop, right-click My Network Places > Properties. ® Step 2 Right-click on the Local Area Connection which represents your D-Link network adapter and select Properties. Step 3 Highlight Internet Protocol (TCP/IP) and click Properties. Step 4 Click Use the following IP address and enter an IP address that is on the same subnet as your network or the LAN IP address on your router.

  • Page 102: Technical Specifications

    • Redial / Last Number Redial • VAD (Voice Activity Detection) • Auto Answer • CNG (Comfort Noise Generation) • Call Park / Retrieve • AEC (Acoustic Echo Cancellation) • Call Pickup • G168 • Jitter buffer D-Link DPH-18MS User Manual...
  • Page 103 *1-Year Limited Warranty available only in the USA and Canada. ©00-008. D-Link Corporation/D-Link Systems, Inc. All rights reserved. D-Link, the D-Link logo, and the VoiceCenter logo are trademarks or registered trademarks of D-Link Corporation or its subsidiaries in the United States and/or other countries. Microsoft Response Point is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.

  • Page 104: Contacting Technical Support

    • Hardware Revision (located on the label on the bottom of the phone (e.g. rev A1)) • Serial Number (s/n number located on the label on the bottom of the phone). Please check the D-Link support site below for the latest product information including FAQ’s, known issues, and other product-related updates.

  • Page 105: Warranty

    Any repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The replacement hardware need not be new or have an identical make, model or part. D-Link may, at its option, replace the defective Hardware or any part thereof with any reconditioned product that D-Link reasonably determines is substantially equivalent (or superior) in all material respects to the defective Hardware.
  • Page 106 Warranty Period and is subject to the same limitations and exclusions. If a material non-conformance is incapable of correction, or if D-Link determines in its sole discretion that it is not practical to replace the non-conforming Software, the price paid by the original licensee for the non-conforming Software will be refunded by D-Link;...
  • Page 107 • The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery (“COD”) is allowed. Products sent COD will either be rejected by D-Link or become the property of D-Link. Products shall be fully insured by the customer and shipped to D-Link Systems, Inc., 17595 Mt.

  • Page 108: Limitation Of Liability

    RESULTING FROM THE USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY, EVEN IF D-LINK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NONCONFORMING PRODUCT.

  • Page 109: Fcc Statement

    The firmware setting is not accessible by the end user. For detailed warranty information applicable to products purchased outside the United States, please contact the corresponding local D-Link office. This class B digital apparatus complies with Canada ICE-003 D-Link DPH-18MS User Manual...

  • Page 110: Registration

    Appendix E - Registration Registration Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights. Version 1.0 March 4, 2009 D-Link DPH-18MS User Manual...

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