Appendix B - Troubleshooting - Vivitar Vivicam 3805 User Manual

Appendix B – Troubleshooting
Problem
The camera has no power.
The camera won't take a
picture.
The flash doesn't work.
The images are blurry.
The computer does not
recognize the camera.
Windows ME and Windows
2000: when the USB cable
is unplugged from the PC,
an "Unsafe Removal Device
Detected" error message
appears.
Possible
Solution
cause
The camera is Slide the power switch to turn the camera ON and
turned off. open the cover (See page 13).
The batteries Replace the batteries with fresh ones. Refer to page
are discharged. 11.
The batteries Check the battery orientation. Refer to page 11.
are inserted
incorrectly.
Internal memory Backup your images and delete unwanted images, or
or memory card format the internal memory / memory card.
full.
Is the camera The camera's buttons are not functional when
connected to a connected to a PC. Disconnect the camera to take
computer? more pictures.
Is the flash on? Ensure the flash is set to AUTO or ON. Refer to page
17.
The batteries If the batteries are too weak, the flash will be unable to
may be weak. recharge. Turn the camera off and wait a few seconds
before turning it back on. If this doesn't work, replace
the batteries.
The camera or Hold the camera steady or put it on a tripod to take
subject was pictures.
moving when
the shot was
taken.
The camera was Connect the camera to the computer with the USB
connected to a
cable. Select [My computer] > [Control panel] >
personal
[System] > [Device manager]. From [other devices]
computer
delete [Composite USB device] or [unknown device].
running
Disconnect the camera from the computer, restart the
Windows 98SE
system, reinstall the software, and then reconnect the
before installing
camera.
the software.
When removing Procedure:
USB devices, it
A. Right-click the Unplug or Eject hardware icon at the
is recommended
bottom-right of your computer screen.
that users follow
B. Left-click the Unplug or Eject hardware text box to
the "Safe
open the 'Unplug or Eject Hardware' screen.
Removal of USB
C. From the 'Unplug or Eject Hardware' screen, select
Device"
the device to be disconnected and then click the
procedure.
Stop button to bring up the 'Stop a Hardware
device' confirmation screen.
D. From the 'Stop a Hardware device' confirmation
screen, select the device to be stopped and click
OK to bring up the 'Safe To Remove Hardware'
confirmation.
E. Disconnect the Digital Camera from your PC.
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