HIKVISION DS-PWA32-HSR Manual

HIKVISION DS-PWA32-HSR Manual

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Summary of Contents for HIKVISION DS-PWA32-HSR

  • Page 1 AX Security Control Panel...
  • Page 2 WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,...
  • Page 3 AX Security Control Panel PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.
  • Page 4 AX Security Control Panel Symbol The symbols that may be found in this document are as follows. Symbol Indicates a hazardous which, if not avoided, will or could Danger result in death or serious injury. Indicates a hazardous which, if not avoided, could result in equipment damage, data loss, performance unexpected results.
  • Page 5 AX Security Control Panel Regulatory EN 50131-1:2009+A2:2017 Security Grade (SG): 2 EN 50131-3:2009 Environmental Class (EC) : II EN 50131-6:2017 EN 50131-5-3:2017 EN 50131-10: 2014 EN 50136-2: 2013 Note EN50131 compliance labeling should be removed if non-compliant are used. EU Conformity Statement This product and - if applicable - the supplied accessories too are marked with "CE"...
  • Page 6: Table Of Contents

    AX Security Control Panel Contents Chapter 1 ....................... 1 1.1 System ........................ 1 ........................... 2 1.3 ATS Category .......................... 4 1.4 Appearance ..........................5 Chapter 2 ......................... 9 Chapter 3 ....................... 11 Chapter 4 ......................15 ..........................15 4.1.1 Device via Web Browser ................15 4.1.2 Device via Client ................
  • Page 7 AX Security Control Panel 4.4.4 Add Peripheral to the Control Panel ................61 4.4.5 Add Card ........................62 4.4.6 Add Keyfob ........................63 4.4.7 User Management ...................... 64 4.4.8 System ......................65 4.4.9 Arm/Disarm the Zone ....................68 4.4.10 Bypass Zone ......................70 4.4.11 Set Zone ........................
  • Page 8 AX Security Control Panel 5.6.3 Add/Edit/Delete User ....................90 5.6.4 Check Status ........................ 92 Appendix A. Trouble ....................93 Fault ......................93 A.1.1 IP ........................93 A.1.2 Web Page is Not Accessible ..................93 A.1.3 Hik-Connect is ....................93 A.1.4 Network Camera Drops Frequently ...............
  • Page 9 AX Security Control Panel A.6.5 Failed to Send Mails to Yahoo ..................97 A.6.6 Mail ...................... 97 Appendix B. Input Types ......................99 Appendix C. Output Types ...................... 101 Appendix D. Event Types ......................102 Appendix E. Access Levels ....................... 103 Appendix F.
  • Page 10: Chapter 1

    AX Security Control Panel Chapter 1 1.1 System AX wireless security control panel, containing 32 wireless zones, supports Wi-Fi, TCP/IP, and GPRS/3G/4G methods. It also supports ISAPI, Hik-Connect, and DC-09, which is applicable to the scenarios of market, store, house, factory, warehouse, etc.
  • Page 11 AX Security Control Panel Ordering Model DS-PWA32-HSR (Black/White) supports Ethernet/ WI-FI, 3G/4G, and IC Card DS-PWA32-HGR (Black/White) supports Ethernet/ WI-FI, GPRS, and IC Card DS-PWA32-HR (Black/White) supports Ethernet/ WI-FI and IC Card DS-PWA32-HS (Black/White) supports Ethernet/ WI-FI, and 3G/4G DS-PWA32-HG (Black/White)
  • Page 12 AX Security Control Panel DS-PW32-H(R)(S)(G) Supported Channel 2.4 G & Protocol iVMS-4200, and Hik-Connect Protocol RCT protocol: DC-09(ADM- CID)/ DC-09(SIA-DCS) EHome User IC Card 12 (only for model with -R) User 12 (1 installer, 1 administrator, 1 manufacturer, and 10 general users) Mode of Pass-through...
  • Page 13: Ats Category

    *SIA-DCS: The data method of DC-09 is DCS (also called SIA protocol), which is encrypted and only for uploading alarm report. 1.3 ATS Category Table 1-2 ATS Category Category Model DS-PWA32-HSR DS-PWA32-HS DS-PWA32-HGR DS-PWA32-HG DS-PWA32-HR DS-PWA32-H...
  • Page 14: Appearance

    AX Security Control Panel Note If the ATP fault is detected, the control panel will generate and report logs. If the ATS fault is detected, the control panel will generate and report logs, indicates the fault with Alert LED (solid orange), and prompts fault details when the system is disarmed by authorized users.
  • Page 15 AX Security Control Panel Table 1-3 Front Panel Indicator Name AC Power Solid Green: Power on Power Alert Solid Orange: In the disarming status,the LED indicates alarm (such as panic alarm, zone alarm, tampering alarm, etc.) and fault (such as fault, fault, etc.) Note...
  • Page 16 AX Security Control Panel Figure 1-2 Component and Interface Table 1-4 Rear Panel Number SIM Card Slot Note of GPRS or 3G/4G (implemented with built-in SIM card slot) varies depends on the model of the device. TAMPER Reset AP&STA Switch Connector Network Interface Power Interface...
  • Page 17 AX Security Control Panel Figure 1-3 Use the to add wireless devices and check the RF signal. While the control panel is not in the mode, press the on the side of the control panel once and trigger a peripheral device. While the control panel is not in the mode, double press the you can check the RF signal strength on the peripheral device.
  • Page 18: Chapter 2

    AX Security Control Panel Chapter 2 You can connect peripheral device to the control panel locally, via client web client, or mobile client. Note Check the RF signal strength before and peripheral device While the control panel is not in the mode, double press the and trigger the wireless device (event alarm or tampering alarm).
  • Page 19 AX Security Control Panel Connect Locally Note Add the card or keyfob via the web client before adding peripheral device for clearing tampering alarm. The distance between the control panel and wireless device should be less than 50 cm. While the control panel is not in the mode, press the on the side of the control panel once and trigger a peripheral device.
  • Page 20: Chapter 3

    AX Security Control Panel Chapter 3 Steps 1. Loosen the screw on the rear cover. Slide down the rear cover and remove it from the control panel. Figure 3-1 Remove the Rear Cover 2. Insert a SIM card into the SIM card slot.
  • Page 21 AX Security Control Panel Figure 3-2 Insert SIM Card Please ensure that the SIM card is tested as there might be issues with some providers. 3. Connect the to the control panel. Figure 3-3 Connect the 4. Connect the power adapter to the control panel and a power outlet. The power indicator turns green about 30 s, which means that the device is powered on.
  • Page 22 AX Security Control Panel Note of no SIM card, no AC power or network disconnected, will cause Control Panel Fault. Figure 3-4 Power On 5. Connect the Ethernet cable to an internet outlet. While the device is added to a Hik-Connect account, the Link indicator turns green.
  • Page 23 AX Security Control Panel Figure 3-6 Complete the Note • Blue Star: Side Opening. If you need to route the cable though the of the panel, remove the sheet of the side opening. • Red Star: TAMPER Screw. It is compulsory to secure the TAMPER screw. •...
  • Page 24: Chapter 4

    AX Security Control Panel Chapter 4 the security control panel in the web client or the remote page in client In order to protect personal security and privacy and improve the network security level, you should the device the you connect the device to a network. 4.1.1 Device via Web Browser Use web browser to...
  • Page 25: Device Via Client

    AX Security Control Panel 4.1.2 Device via Client Before You Start • Get the iVMS-4200 client from the supplied disk or the website . Install the by following the prompts. • The device and the PC that runs the should be in the same subnet. Steps 1.
  • Page 26: Use The Client

    AX Security Control Panel Steps 1. Run the SADP and search the online devices. 2. Find and select your device in online device list. 3. Input new password (admin password) and the password. STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including upper case lower case numbers, and special characters) in order to increase the security of your product.
  • Page 27: Use The Web Client

    AX Security Control Panel Note • Set the device port No. as 80. • The user name and password when adding device are the user name and password. 3. Click to enter the Remote page the device is completely added, 4.3 Use the Web Client Steps 1.
  • Page 28 AX Security Control Panel Figure 4-1 Wired Network Page 4. Set the parameters. Enable DHCP and set the HTTP port. - Manual Disabled DHCP and set IP Address, Subnet Mask, Gateway Address, DNS Server Address. Note By default, the HTTP port is 80. Set correct DNS server address if the device needs to visit Hik-Connect server via a domain name.
  • Page 29 AX Security Control Panel Figure 4-2 Wi-Fi Page 2. Connect to a Wi-Fi. - Manually Connect: Input the SSID Wi-Fi and Wi-Fi Password, select Mode and click Save. - Select from Network List: Select a target Wi-Fi from the Network list. Click Connect and input Wi-Fi password and click Connect.
  • Page 30 AX Security Control Panel Note If enable DHCP, the device will gain the Wi-Fi parameters 5. Click Save. Cellular Network Set the cellular network parameters if you insert a SIM card inside the device. By using the cellular network, the device can upload alarm to the alarm center.
  • Page 31 AX Security Control Panel User Name Ask the network carrier and input the user name. Access Password Ask the network carrier and input the password. Ask the network carrier to get the APN and input the APN Data Usage Limit You can enable the and set the data threshold every month.
  • Page 32 AX Security Control Panel Note Only if the alarm receiver center 1 is enabled, you can set the alarm receiver center 2 as the backup channel and edit the channel parameters. 3. Select the Protocol Type as ADM-CID, EHome, SIA-DCS, *SIA-DCS, or *ADM-CID to set uploading mode.
  • Page 33 AX Security Control Panel Note Set the heartbeat interval with the range from 10 to 3888000 seconds. - EHome You do not need to set the EHome protocol parameters. Figure 4-7 EHome - *SIA-DCS or *ADM-CID You should select the Alarm Receiver Type as IP or Domain name, and enter the IP/domain name, port number, account code, retry period , heartbeat interval,...
  • Page 34 AX Security Control Panel Figure 4-8 *ADM-CID Note Set the heartbeat interval with the range from 10 to 3888000 seconds. The panel support format for security according to DC-09, AES-128, AES-192 and AES-256 are supported when you alarm center. For the secret key: When you use an encrypted format of DC-09, a key should be set when the ARC.
  • Page 35 AX Security Control Panel Alarms and Tampers The device will push when the zone alarm is triggered or the device tamper alarm is triggered or restored. Life Safety Alarms The device will push when alarm, gas alarm, or medical alarm is triggered. Maintenance and Faults The device will push when any status in the system is changed.
  • Page 36 AX Security Control Panel Type SMS & Voice Call Check Box Alarms and Tampers Life Safety Alarms Maintenance and Faults Mobile Client If you want to register the device to the mobile client for remote you should set the mobile client parameters.
  • Page 37 AX Security Control Panel Note By default, the device Hik-Connect service is enabled. You can view the device status in the Hik-Connect server (www.hik-connect.com). 3. Enable Custom Server Address. The server address is already displayed in the Server Address text box. 4.
  • Page 38 AX Security Control Panel Figure 4-10 EHome 2. Slide the slider to enable EHome protocol. 3. Select the Address Type as IP or Domain Name. 4. Enter IP address or domain name according to the address type. 5. Enter the port number for the protocol. Note By default, the port number for EHome is 7660.
  • Page 39: Device Management

    AX Security Control Panel Cellular Data Network The system will select cellular data network only. 8. Click Save. Universal Plug and Play (UPnP™) is a networking architecture that provides among networking equipment, and other hardware devices. The UPnP protocol allows devices to connect seamlessly and to simplify the of networks in the home and corporate environments.
  • Page 40 AX Security Control Panel Steps 1. Click Device Management → Zone to enter the Zone page. Figure 4-12 Zone Page 2. Select a zone and click to enter the Zone page. 3. Edit the zone name. 4. Select a zone type. Instant Zone This Zone type will immediately trigger an alarm event when armed.
  • Page 41 AX Security Control Panel The system will immediately alarm when it detects a triggering event the system is armed. There is a interval between the alarm and siren output "Siren Delay Time (Perimeter Alarm) 0 to 600 Seconds". This allows you to check the alarm and cancel the siren output during the interval in case of false alarm.
  • Page 42 AX Security Control Panel Note 868 Devices do not support serial No. 7. Set the Time, and the system determines fault if the disconnected of the device is longer than the value. 8. Click OK. Note the zone, you can enter Status → Zone to view the zone status. Note Under the System of the Engineer Axiom Web...
  • Page 43 AX Security Control Panel Note The device in 868 MHZ may not support adding with serial No.. 4) Click Add. 3. Click and the Output window will pop up. Figure 4-14 Output 4. Edit the relay name and select a link event. Note You should set parameters according to...
  • Page 44 AX Security Control Panel Siren The siren is enrolled to the control panel via the wireless receiver module, and the 868 Mhz wireless siren can be enrolled to the hybrid control panel via the wireless receiver that is at the address of 9.
  • Page 45 AX Security Control Panel Note The available siren volume range is from 0 to 3 varies according to the model of device) . 4. Check linked Enable Enroll Wireless Siren and set the siren serial No. Note The siren in 868 MHZ may not support this 6.
  • Page 46 AX Security Control Panel 4. Check the check box to enable the of buzzer, card, and arming/disarming with keypad. 5. Check the Enable check box of Back-light Time, and set the of light 6. Select the keypad linked Enable Link to Wireless Keypad and set the serial No. Note The keypad in 868 MHZ may not support this 8.
  • Page 47 AX Security Control Panel 6. Set the Time, and the system determines fault if the disconnected of the device is longer than the value. Enable Link to Wireless Card Reader and set the serial No. Note The card reader in 868 MHZ may not support this 8.
  • Page 48 AX Security Control Panel Public Public is considered a special one which can be shared to other It is usually applied to manage or control the public area related with other areas controlled by other in one building. Steps 1. Click Management →...
  • Page 49 AX Security Control Panel Figure 4-21 Schedule & Timer 2. Select a 3. Set of Entry Delay 1, Entry Delay 2, or Exit Delay Entry Delay 1/Entry Delay 2 If you have set the entry delayed zone, you can set the delayed here.
  • Page 50 AX Security Control Panel Set the following parameters according to actual needs. Enable Auto Arming Enable the and set the arming start The zone will be armed according to the Note • The auto arming and the auto disarming cannot be the same. •...
  • Page 51: Video Management

    AX Security Control Panel Note The available range is from 0 s to 600 s. Alarm If you have set the perimeter zone, you can set the of the alarm. Note The available range is from 1 s to 900 s. 5.
  • Page 52 AX Security Control Panel Click Edit or Delete to edit or delete the selected camera. Link a Camera with the Zone Steps 1. Click Wireless Device → Zone to enter the page. 2. Select a zone that you wish to include video monitoring, and click the Figure 4-23 Zone 3.
  • Page 53 AX Security Control Panel Figure 4-24 Set Email to Receive Alarm Video 2. Click the block to enable the 3. Enter the sender's Note It is recommended to use Gmail and Hotmail for sending mails. 4. Enter the receiver's 5. Click Receiver Address Test and make sure the address is correct. 6.
  • Page 54 AX Security Control Panel Figure 4-25 FTP 2. Select FTP Type. 3. Drag the slider to enable FTP. 4. Select address type as Domain Name or IP. 5. Enter the domain name or FTP server. 6. Enter port number, user name and password. Drag the slider to enable anonymity.
  • Page 55: Permission Management

    AX Security Control Panel Figure 4-26 Video 2. Select a camera and set the video parameters. Stream Type Main Stream: Being used in recording and HD preview, it has a high code rate and picture quality. Sub-Stream: It is used to transmit network and preview pictures as a video streaming with features of lower bit rate and picture quality.
  • Page 56 AX Security Control Panel 2. To compliant the EN requirement, slide the block to enable the installer and manufacturer . Note • The default password of the installer is installer12345, and the default password of the manufacturer is hik12345. These codes will have to be changed when connected.
  • Page 57 AX Security Control Panel Note The keypad password +1 or -1 is the duress code. Use the duress code can operate the keyboard to arm and disarm normally and upload a duress alarm. For example, if the keypad password is 123456, the duress code is 123455 or 123457 6.
  • Page 58 AX Security Control Panel Figure 4-28 Keyfob Management 2. Click Add and press any key on the keyfob. 3. Set the keyfob parameters. Name Customize a name for the keyfob. Permission Check items to assign permissions. Single Key Select from the drop-down list to set I key and II key's Keys Select from the drop-down list to set keys'...
  • Page 59: Maintenance

    AX Security Control Panel 3. Customize a name for the card in the pop-up window. 4. Select the card type and card linked 5. Select the permission for the card. Note You should allocate at least a permission for the card. 6.
  • Page 60 AX Security Control Panel Diagnosis The control panel supports diagnosis of system, alarm, wireless device, Wi-Fi, and cloud Steps 1. Enter Maintenance → Diagnosis . 2. Select system, alarm, wireless device, Wi-Fi, cloud cellular data network, network camera and alarm receiving center as the diagnosis module. Or you can selectCustom, and enter the custom command (1~64) characters.
  • Page 61: System

    AX Security Control Panel 4.3.7 System Authority Management Set the authority Click System → System to enter the System Management page. Wireless Device Poll Check If the is enabled, the system will detect all radio peripherals heartbeat. If no peripherals heartbeat is detected, the system will upload an event.
  • Page 62 AX Security Control Panel You can set the following parameters: Enable Arming When you enable the during the device arming procedure, the system will check the fault checklist. When there is fault occurred during the arming procedure, the procedure will be stopped. Note PKG keypad and the keyfob do not support this If this...
  • Page 63 AX Security Control Panel Fault Check The system determines whether to check the faults listed on the page. The system will only check the fault that is selected. Click System → System → Control Panel Fault Checklist to enter the page. Detect Network Camera If the is enabled, when the linked network camera is disconnected, an alarm will be...
  • Page 64 AX Security Control Panel Figure 4-30 Time Management You can select a zone from the drop-down list. manually. Or check Sync. with Computer Time to synchronize You can synchronize the device the device with the computer Note While you synchronize the manually or with the computer the system records the log "SDK...
  • Page 65 AX Security Control Panel If the user input the incorrect password for more than the account will be locked. Note The administrator has two more than the value. Locked Set the locking when the account is locked. Note The available locking is 5s to 1800s.
  • Page 66 AX Security Control Panel System Maintenance You can reboot the device, restore default import/export or upgrade the device remotely. Select the device and click Remote in the client or enter the device IP address in the address bar of the web browser. Click System → System Maintenance to enter the Upgrade and Maintenance page.
  • Page 67: Check Status

    AX Security Control Panel Local Log Search You can search the log on the device. Click System → Log to enter the Local Log Search page. Figure 4-33 Local Log Search Page Select a major type and a minor type from the drop-down list, set the log start and end and click Filter.
  • Page 68: Use Mobile Client

    AX Security Control Panel 4.4 Use Mobile Client 4.4.1 Download and Login the Mobile Client Download the Hik-Connect mobile client from Google Play (for Android) or App store (for iOS) and login the client before the security control panel. Steps 1.
  • Page 69: Add Control Panel To The Mobile Client

    AX Security Control Panel Note You need to remove the rear panel of the device and the AP/STA switch is on the back of the device. 8. Select a stable Wi-Fi for the device to connect and tap Next. Note Make sure the device and the mobile phone are connect to the same Wi-Fi.
  • Page 70: Add Peripheral To The Control Panel

    AX Security Control Panel Note Normally, the QR code is printed on the label stuck on the back cover of the control panel. - Tap → Manual Adding to enter the Add Device page. Enter the device serial No. with the Hik-Connect Domain adding type.
  • Page 71: Add Card

    AX Security Control Panel Note The QR code is usually on the back cover of the device. If the QR code fails to be recognized, tap and enter the serial number of the device, and then select the device type. Note The serial number is usually on the back cover of the device.
  • Page 72: Add Keyfob

    AX Security Control Panel Figure 4-35 Page 2. Tap → User Management → Card/Tag Management to enter the Card/Tag Management page. 3. Tap +. 4. When hearing the voice prompt "Swipe Card", you should present the card on the control panel card area.
  • Page 73: User Management

    AX Security Control Panel 2. Tap to enter the Scan QR Code page. 3. Tap Add Keyfob. 4. Follow the on the page and press any key on the keyfob to add. 5. Create a name for the keyfob and tap Finish. The keyfob is listed in the Wireless Device page.
  • Page 74: System

    AX Security Control Panel Figure 4-37 Add User 4. Select User Type. Enter User Name and Password. 5. Enter Keypad Password. Note The keypad password +1 or -1 is the duress code. Use the duress code can operate the keyboard to arm and disarm normally and upload a duress alarm.
  • Page 75 AX Security Control Panel Figure 4-38 Managment Wireless Device Supervision If the is enabled, the system will detect status of all wireless devices. System Fault Report If the is enabled, the device will upload report when there is system faults. Disable If the is enabled, all...
  • Page 76 AX Security Control Panel Figure 4-39 Fault Check Detect Network Camera If the is enabled, when the linked network camera is disconnected, an alarm will be triggered. Panel Fault Check If the is enabled, when is disconnected or out of charge, the device will upload events.
  • Page 77: Arm/Disarm The Zone

    AX Security Control Panel System Maintenance On the device list page, tap the security control panel and then log in to the device (if required) to enter the control panel page. → System Maintenance to set parameters. Reboot Device The device will restore all parameters to the default Partly Restore The device will restore to its default except for admin user...
  • Page 78 AX Security Control Panel Figure 4-41 Page for a Single • Away: When all the people in the area leave, turn on the Away mode to arm all zones in the dwell • Stay: When the people stays inside the area, turn on the Stay mode to arm all the perimeter burglary (such as perimeter detector,...
  • Page 79: Bypass Zone

    AX Security Control Panel 4.4.10 Bypass Zone When the is armed, you can bypass a zone as you desired. Before You Start Link a detector to the zone. Steps 1. On the device list page, tap the security control panel and then log in to the device (if required) to enter the page.
  • Page 80: Set Zone

    AX Security Control Panel 4.4.11 Set Zone the detector is added, you can set the zone, including the zone name, the zone type, zone bypass, linked camera, stay/away status, the siren, and the silent zone. You can also view the detector serial No.
  • Page 81: Set Arming/Disarming Schedule

    AX Security Control Panel If you select Timeout Zone, you should select a value or tap Custom to set a custom value. Zone Bypass Enable the and the zone will be bypassed. No alarm will be received while the zone is bypassed.
  • Page 82 AX Security Control Panel Figure 4-44 Arming or Disarming Schedule Page Entry Delay 1 Entry Delay 2 Set a value for Entry Delay 1 and Entry Delay2. Entry delay is a concept. If entry delay is for the delayed zone, when you enter an armed delayed zone, the zone alarm will not be triggered the end of entry delay.
  • Page 83: Check System Status (Zone Status)

    AX Security Control Panel Enable the arm itself in a point. Auto Arm Time Set the schedule for the arm itself. Late to Disarm Enable the device to push a to the phone or tablet to remind the user to disarm the when the armed point.
  • Page 84: Check Alarm

    AX Security Control Panel EN Mode page, tap to enter the page. Slide to enable EN Mode. Note The device will be auto rebooted when you turn on or turn EN Mode. 4.4.14 Check Alarm When an alarm is triggered, and you will receive an alarm You can check the alarm from the mobile client.
  • Page 85: Set Network Camera Channel

    AX Security Control Panel Figure 4-46 Alarm Details If the zone has linked a camera, you can view the playback when the alarm is triggered. 4.4.15 Set Network Camera Channel Steps 1. On the device list page, tap the security control panel and then log in to the device (if required) to enter the control panel page.
  • Page 86: Set Event Video

    AX Security Control Panel 4. Enter IP Address, Port, User Name and Password. 5. Tap to add channel. Edit a channel. 1) Select a channel in the list. Figure 4-48 Network Camera 2) Tap to enetr the mode. 3) Edit parameters. 4) Tap to save.
  • Page 87: Add A Camera To The Zone

    AX Security Control Panel Figure 4-49 Event Video Stream Type Main Stream: Being used in recording and HD preview, it has a high code rate and picture quality. Sub-Stream: It is used to transmit network and preview pictures as a video streaming with features of lower bit rate and picture quality.
  • Page 88 AX Security Control Panel Steps 1. On the device list page, tap the security control panel and then log in to the device (if required) to enter the control panel page. 2. Tap Zone to enter the zone list page. 3.
  • Page 89: Chapter 5

    AX Security Control Panel Chapter 5 You can use the client keyfob, card, client or mobile client to do arming, disarming, bypass, and zone disabling. 5.1 Arming You can use keypad, keyfob, card, client mobile client to arm your system. the arming command is sending to control panel, the sytem will check the detector status.
  • Page 90: Disarming

    AX Security Control Panel Reason of Arming Failure • Intrusion detector triggered (excepts the detector on the exit route). • Panic alarm device triggered. • Tampering alarm occurred. • • Main power supply • Backup • Alarm receiving fault • Siren fault •...
  • Page 91 AX Security Control Panel Figure 5-2 TypeⅠ Keyfob Table 5-1 Type Ⅰ Keyfob Keys Indicator Green: Successful Red: Press the Key Away Arming Clearing Alarm Stay Arming Disarming Panic Alarm (Duress Alarm) Hold the key for 2 seconds, an alarm report will be send to the alarm center secretly without...
  • Page 92 AX Security Control Panel Figure 5-3 Type Ⅱ Keyfob Table 5-2 Type Ⅱ Keyfob Keys Arming (Lock) Disarming( Unlock) Custom (except Arming +Ⅱ and Disarming +Ⅰ) : Away Arming, Stay Arming, Disarming, Panic Alarm, Clearing Alarm, Fault and Arming Status Check. The following table shows the keyfob and responded Table 5-3 Type Ⅱ...
  • Page 93: Use The Card

    AX Security Control Panel Keyfob Result Voice Prompt No Disarming Permission failed. The keyfob Yellow LED Flashes 4 Times has no arming permission. Panic Alarm Uploaded Alarm Prompt Green LED Flashes Once No Panic Alarm Permission failed. The keyfob Yellow LED Flashes 4 Times has no arming permission.
  • Page 94: Use The Client

    AX Security Control Panel 5.5 Use the Client Steps 1. Download, install and register to the client 2. Add device in Device Management → Device . Note • Set the device port No. as 80. • The user name and password when adding device are the user name and password.
  • Page 95: Add Device To The Client Through Cloud P2P

    AX Security Control Panel Note The port No. is 80. 3. Check Import to Group. 4. Click Add to add the device. 5.5.2 Add Device to the Client through Cloud P2P Before You Start Enter the prerequisites here Steps 1. Click Device Management → Device on the Maintenance and Management list to enter the page.
  • Page 96: Operate The Relay

    AX Security Control Panel Note • If you have added a device to your Cloud P2P account, the device will appear in the device list. If not, you need to add a device via cloud P2P or IP. • you exit your Cloud P2P account, the device you added to your Cloud P2P account will be remove.
  • Page 97: Operate The Siren

    AX Security Control Panel Figure 5-7 Relay 5.5.5 Operate the Siren Steps 1. In the client click Security Control Panel → Siren to enter the page. Figure 5-8 Siren 2. You can Enable or Close the selected sirens. 5.6 Use the Web Client Steps 1.
  • Page 98: Add/Edit/Delete Card

    AX Security Control Panel 2. Search the device IP address via the client and the SADP 3. Enter the searched IP address in the address bar. Note When using mobile browser, the default IP Address is 192.168.8.1. The device must be in the AP mode.
  • Page 99: Add/Edit/Delete User

    AX Security Control Panel Steps 1. Click User Management → Keyfob to enter the Keyfob Management page. Figure 5-9 Keyfob Management 2. Click Add and press any key on the keyfob. 3. Set the keyfob parameters. Name Customize a name for the keyfob. Permission Check items to assign permissions.
  • Page 100 AX Security Control Panel Steps 1. Click User Management → User to enter the User Management page. 2. To compliant the EN requirement, slide the block to enable the installer and manufacturer . Note • The default password of the installer is installer12345, and the default password of the manufacturer is hik12345.
  • Page 101: Check Status

    AX Security Control Panel Note The keypad password +1 or -1 is the duress code. Use the duress code can operate the keyboard to arm and disarm normally and upload a duress alarm. For example, if the keypad password is 123456, the duress code is 123455 or 123457 6.
  • Page 102: Appendix A. Trouble

    AX Security Control Panel Appendix A. Trouble Fault A.1.1 IP Fault IP that the panel acquired or set is same as other devices, in IP Search the current available IP through ping. Change the IP address and log in again. A.1.2 Web Page is Not Accessible Fault Use browser to access web pages and display Inaccessible.
  • Page 103: Alarm Is Not Reported To App/4200/Alarm Center

    AX Security Control Panel When using APP to add devices, it is prompted that the device fails to be added, the device could not be found, etc. Check the web page: whether the Hik-Connect is A.1.6 Alarm is Not Reported to APP/4200/Alarm Center Fault the alarm is triggered, the app/4200/ alarm center does not receive the alarm message.
  • Page 104: Zone Tamper-Proof

    AX Security Control Panel Check whether the detector reports undervoltage. Replace the detector A.3.2 Zone Tamper-proof Fault View status of zones which displays tamper-proof. Make tamper-proof of the detector holden. A.3.3 Zone Triggered/Fault Fault View status of zones which displays triggered/fault. Reset the detector.
  • Page 105: The Alarm Clearing On The Panel Does Not Produce The Alarm Clearing

    AX Security Control Panel A.5.2 The Alarm Clearing on the Panel Does Not Produce the Alarm Clearing Report Fault The alarm clearing on the panel does not produce the alarm clearing report. In the absence of alarm, no report will be uploaded for arm clearing. A.6 Mail Delivery Failure A.6.1 Failed to Send Test Mail Fault...
  • Page 106: Failed To Send Mails To Qq Or Foxmail

    AX Security Control Panel Click the link below, and then click A.6.4 Failed to Send Mails to QQ or Foxmail Fault The receiver's mailbox is QQ or foxmail. Click "Test Inbox" and prompt test fails. 1. Wrong QQ account or password. the password required for QQ account login is not the password used for normal login.
  • Page 107 AX Security Control Panel Mail Type Mail Server SMTP Port Protocols Supported Sina smtp.sina.com 25/465/587 SSL/TLS/STARTTLS (SSL/TLS) Note About mail • SMTP port Default to use port 25 without or using port 465 if SSL/TLS is used. Port 587 is mainly used for STARTTLS protocol mode.
  • Page 108: Appendix B. Input Types

    AX Security Control Panel Appendix B. Input Types Table B-1 Input Types Input Types Instant Zone The system will immediately alarm when it detects triggering event system armed. Audible Response Trigger the system sound and siren. Voice Prompt: Zone X alarm. Perimeter Zone The system will immediately alarm when it detects triggering event...
  • Page 109 AX Security Control Panel Input Types Gas Zone The zone all the with sound/siren output when alarm occurs. Audible Response: Trigger the system sound and siren. Voice Prompt: Zone X gas alarm. Medical Zone The zone all the with beep when alarm occurs.
  • Page 110: Appendix C. Output Types

    AX Security Control Panel Appendix C. Output Types Table C-1 Output Types Output Types Restore Arming Arm the control panel output delay Disarming Disarm the control panel output delay Alarm When alarm event occurs. The output alarm output will be delay, disarm the control panel exit/enter or clear alarm...
  • Page 111: Appendix D. Event Types

    AX Security Control Panel Appendix D. Event Types Table D-1 Event Types Event Types Custom Default 1 Default 2 Default 3 Default 4 (client (alarm (mobile client) (telephone) receiving center 1/2) Alarm and ×/√ √ √ √ √ Tamper Life Safety ×/√...
  • Page 112: Appendix E. Access Levels

    AX Security Control Panel Appendix E. Access Levels Level Access by any person; for example the general public. User access by an operator; for example customers (systems users). User access by an engineer; for example an alarm company professional. User access by the manufacturer of the equipment. Table E-1 Permission of the Access Level Permission Arming...
  • Page 113 AX Security Control Panel • When the controller is bypassed, the user level 3 can login the controller without the permission assignment of the user level 2. • The user level 4 can login the controller only when the user level 2 or level 3 has assigned permissions to the user level 4.
  • Page 114: Appendix F. Sia And Cid Code

    AX Security Control Panel Appendix F. SIA and CID Code Table F-1 SIA and CID Code SIA Code CID Code E130 Burglary Alarm R130 Burglary Alarm Restored E122 Silent Panic Alarm R122 Silent Panic Alarm Restored E780 Timeout Alarm R780 Timeout Alarm Restored E120 Panic Alarm...
  • Page 115 AX Security Control Panel SIA Code CID Code E120 Keypad/Keyfob Panic Alarm E100 Medical Alarm R100 Medical Alarm Restored E151 Gas Leakage Alarm R151 Gas Leakage Alarm Restored E110 Fire Alarm R110 Fire Alarm Restored E401 Disarming R401 Away Arming E403 Auto Disarming R403...
  • Page 116 AX Security Control Panel SIA Code CID Code E305 Control Panel Reset E321 Wireless Siren Disconnected R321 Wireless Siren Connected E381 Wireless Detector Disconnected R381 Wireless Detector Connected E384 Wireless Detector Low Voltage R384 Normal Wireless Detector Voltage E333 Expander or Wireless Device Disconnected R333 Expander or Wireless Device...
  • Page 117 AX Security Control Panel SIA Code CID Code E306 Expander Deleted R306 Expander Added E306 Detector Deleted R306 Detector Added E306 Wireless Repeater Deleted R306 Wireless Repeater Added E306 Wireless Siren Deleted R306 Wireless Siren Added E130 Burglary Alarm R130 Burglary Alarm Restored E338 Low Wireless Device...
  • Page 118: Appendix G. Device In En Standard/Basic Standard

    AX Security Control Panel Appendix G. Device in EN Standard/Basic Standard Table G-1 User Permission in EN Standard User Permission in EN Standard Level 1 Level 2 Level 3 Level 4 Any Body Basic User Administrator Installer Manufacturer Arming According to √...
  • Page 119 AX Security Control Panel Adding/ √ Exchange √ Programing/ Firmware Table G-2 User Permission in Basic Standard User Permission in Basic Standard Level 1 Level 2 Level 3 Level 4 Any Body Basic User Administrator Installer Manufacturer Arming According to √...
  • Page 120 AX Security Control Panel Code Adding/ √ √ Exchange √ √ √ Programing/ Firmware...
  • Page 121 UD17056B...

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