Smeg BCC13 - Automatic Coffee Machine with a Milk System Manual

Smeg BCC13 - Automatic Coffee Machine with a Milk System Manual

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Smeg BCC13 - Automatic Coffee Machine with a Milk System Manual

DESCRIPTION OF THE APPLIANCE

DESCRIPTION OF THE APPLIANCE

  1. Machine body.
  2. Coffee bean container lid.
  3. Coffee bean container.
  4. Water tank cover.
  5. Water tank (1,4 l).
  6. Grinding selection knob.
  7. Grinders protection.
  8. Brewing group access door.
  9. ON/OFF button.
  10. Control panel.
  11. Dispenser adjustable in height.
  12. Coffee supply nozzle.
  13. Milk system with milk supply nozzle.
  14. Dispenser cover.
  15. Proteciton cap.
  16. Milk tube connection.
  17. Coffee grounds container.
  18. Drip tray.
  19. External drip tray.
  20. Internal drip tray with level indicator.
  21. Mug holder.
  22. Infuser group.
  23. Milk container with cover.
  24. Milk tube.
  25. Cleaning brush.
  26. Milk tube nozzles cleaning needle.
  27. Water hardness test strip.
  28. Container for cleaning the milk circuit.
  29. Milk tube housing.

DESCRIPTION OF CONTROLS AND ALARMS

DESCRIPTION OF CONTROLS AND ALARMS

  1. ON/OFF button
    Pressing the button switches the machine on or off.
  1. Change dispensing program button (36)
    The product has 10 functions, accessible through two menus, White Menu and Orange Menu.
    By pressing this button it is possible to change the dispensing menu from "White" and "Orange" and vice versa.
White Keys LED white
30 Espresso
31 Coffee
32 Hot water
33 Cappuccino
34 Latte macchiato
Orange Keys LED orange
30 Espresso light
31 Long espresso coffee
32 American
33 Espresso macchiato
34 Milk foam
  1. Easy Cleaning key
    The LED of the Easy Cleaning key lights up flashing when a complete cleaning of the circuit and of the milk system is advised.
    Prolonged press (3 seconds): the key activates complete cleaning of the milk circuit.
    Press and hold only after having correctly connected the milk tube (24) to the relevant connection (16) and after having inserted it into the Container for cleaning the milk circuit (28). See the "Cleaning and Maintenance" section for more details on the topic.
    Connecting the milk tube
    information The alarm does not stop the machine thus allowing the user to continue drinks dispensing.
  1. Empty water tank alarm
    The related LED flashes when the tank (5) is absent, or when the water inside it is missing or at an insufficient level. Insert the tank or fill it with water.
  2. No coffee alarm
    The relative LED lights up steadily indicating that the coffee beans in the container (3) have reached the
    minimum level or are absent. Fill the container with coffee beans.
  3. Coffee grounds container alarm
    Steady lit LED:
    Coffee grounds container full (17); empty the container. Flashing LED:
    Missing or incorrectly mounted coffee grounds container (17) or drip tray (18); the machine is blocked until correct mounting of the components.
  4. Brewing group alarm
    Flashing LED:
    Door open or brewing group missing or incorrectly assembled; the machine is blocked until the brewing group is correct assembled or door closed.
    Stead lit LED:
    Indicates that it is advised to clean the area of the infuser group to remove coffee residues which may damage machine operation. Remove the infuser from its seat while the machine is on and reinsert it after cleaning.
  5. Descaling alarm
    Steady lit LED:
    Indicates that it is highly recommended to carry out a descaling cycle;
    Flashing LED:
    The machine is blocked in all its functions, a descaling cycle is mandatory to restore machine operation.
  1. Grinding adjustment knob
    The appliance is equipped with a knob (6) that allows you to adjust the grinding grain of the coffee according to its uses:
    Turning the knob (6) clockwise "A" increases the grinding grain; turning the knob (6) anticlockwise "B" decreases the grinding grain and the ground coffee will be finer.
    Turn the knob (6) and match the indicator (42) with the desired grinding level.
    Using the Grinding adjustment knob

warning The grinding grain adjustment must be carried out when the grinder is in operation or on first use when the bean container is completely empty; turning the knob (6) with the grinder stopped and the beans inside could damage the grinding unit.

Use

BEFORE FIRST USE

  • Unpack the appliance carefully and remove all packaging materials.
  • Rinse the dismountable components such as: water tank (5), lids (2,4), door (8), grounds container (17), drip tray (18), drip trays (19,20), mug holder (21), infuser group (22), the milk system (13), the milk bottle with lid (23) and the milk tube (24).

information Before use, check that all components are intact and do not show any cracks or breakage.

information To clean the milk system (13), remove the system from the dispenser and take of the various components as shown in fig. "H", rinse under running water, dry thoroughly and re-mount the machine.
Removing the milk system

ASSEMBLY OF COMPONENTS

  • Place the machine on a flat surface and fix the drip tray (19).
  • Connect the power supply cable to the socket on the rear of the machine and the other end to a power socket.

USE

  • Lift the tank cover (4) and pour fresh water in the tank (5) being sure not to exceed the indicated 'Max' level. Replace the water tank cover when full (9).
    USE - Step 1 - Filling the water tank
  • Lift the coffee bean container lid (2) and introduce the coffee beans into the container (3).
  • Check that the drip tray (19) is correctly positioned. Make sure that the tray which can be washed in the dishwasher (20) is correctly inserted inside it and mount the mug holder (21).
    USE - Step 2 - Position the drip tray
  • Press the button (9), the machine starts the heating phase and the keys light up flashing in sequence.
    At the end of the heating, a self-cleaning cycle of the internal circuits is carried out and, once the cycle is finished, the machine is ready to be used.
  • It is possible to adjust the position of the dispenser (11) according to the cup used. For very high cups it is possible to remove the drip tray (19).
    USE - Step 3 - Adjust the dispenser position

information At the first use it is recommended to make at least one coffee to make a complete break-in of all the circuits. It is also recommended to run a thorough milk circuit cleaning cycle or to manually clean the milk system (13) components. Please consult the "Cleaning and maintenance" section to this end.

information We recommend setting the water hardness upon first use. Please see the "Water hardness settings" paragraph for this reason.

warning Remember to reassemble the tray (19) at the end of any dispensing.

information After 30 minutes of non-use, the machine switches off. If it has produced at least one drink, it carries out a self-cleaning cycle. Press the button (9) to switch on the machine.

Change of dispensing program

The machine has two dispensing menus in its memory: White and Orange. To switch from one program to another, press the key (36). In the White menu all the keys are illuminated in white, in the Orange menu, all the keys are illuminated in orange.
For the specific functions of each menu, refer to the paragraph "Description of controls and alarms"

information Turning off the machine the setting of the White or Orange dispensing menu remains in the memory at the next restart.

Coffee drink supply

(Espresso, Coffee, Americano, Espresso light, Long espresso coffee) and hot water

  • Place a cup or large cup under the dispenser.
  • Press the key for the desired function. For each selected function, preparation stops automatically. For specific functions, refer to the paragraph "Description of controls and alarms".
  • At the end of dispensing, all the keys light up fixed.

warning Remember to reassemble the tray (19) at the end of any dispensing.

information It is completely normal that after a prolonged inactivity of the machine (breaks longer than 20 min) the first coffees are not at the right temperature. The tips to obtain a hot coffee immediately are given in the section "What to do if"

information The supply of the coffee drinks and hot water may be interrupted at any moment by pressing the dispensing key.

Dispensing of drinks with milk

(Cappuccino, Latte macchiato, Espresso macchiato, Milk foam)

information Milk foam consistency may vary depending on the type of used milk. To obtain a good result, it is advised to use whole or semiskimmed milk at fridge temperature (approximately 5°C).

It is necessary to proceed as follows to prepare these drinks:

Connection of the milk tube

  • Open the safety cap (15).
  • Connect the milk tube (24) to the dispenser, taking care to insert the correct coupling to the connection (16) envisaged on the dispenser and to completely immerse the other end.

information Make sure the level of milk in the container used does not exceed the tube connection height.

Cappuccino, Latte macchiato, Espresso macchiato

information It is enough to press the key of the desired drink to start dispensing. It is not necessary to move the glass or mug.

  • Place a small or large cup underneath the dispenser.
  • Press the key of the desired drink. The machine dispenses milk first, then coffee, and stops automatically at the end of the drink.
  • At the end of any dispensing of drinks with milk, the key (35) lights up indicating that a complete cleaning of the milk circuit is advised. It is possible to proceed with the immediate cleaning (see the section "Milk system automatic cleaning"). To proceed with dispensing of further drinks without carrying out cleaning, press any key.

Milk foam

  • Place a mug under the dispenser.
  • Enter the orange menu using the button and press the key (34). The machine dispenses milk and stops automatically after a few seconds.

information Dispensing of the milk foam drink can be interrupted at any moment by pressing the respective dispensing key again.

warning After any dispensing of the drinks with milk, it is essential to proceed with a complete cleaning of the whole circuit and respective components. If it is necessary to prepare various drinks, proceed with cleaning after the last dispensing, before switching off of the machine. See the "Cleaning and Maintenance" paragraph for additional details regarding manual or automatic cleaning of the components.

Customization of the quantity

It is possible to customize, for each type of selected drink, the desired quantity of coffee or milk.

  • Place a small or large cup underneath the dispenser.
  • For the drinks Espresso, Espresso Light, Coffee, Long espresso coffee, Hot water, Americano or Milk foam, press one of the keys of the drink to be supplied for at least 3 seconds. The selected key lights up flashing; the machine emits a double sound to report the change of the preset program. Upon reaching the desired quantity of coffee or milk, stop dispensing by pressing the key again; an acoustic signal indicates that the quantity has been memorized.
  • In case of Cappuccino, Latte macchiato or Espresso macchiato, press the key of the drink to be supplied for at least 3 seconds. Upon reaching the desired quantity of milk, stop the supply by pressing the key again; an acoustic signal indicates that the quantity of milk has been memorized. Dispensing of coffee follows automatically, press the key again once the desired quanitty has been reached. A new signal indicates memorization of the combined drink.

information Any customization of the drinks remains saved for future dispensing.

information To restore the manufacturer's settings, press the keys (9) and (36) simultaneously for at least 3 seconds. The machine emits a single sound to signal the restoration of the factory settings.

MACHINE SETTINGS

Through a programming menu it is possible to set the water hardness and the acoustic signals.

Activation / deactivation of acoustic signals

The acoustic signals can be disabled / enabled by keeping the keys (31) and (36) pressed for three seconds; the key (31) flashes three times indicating the memorization of the setting.

Setting the water hardness

The machine is factory set to "Hard Water Level". The machine can also be set according to the actual water hardness in the various regions for less frequent descaling.
If you don't know the water hardness, use the supplied test strip (27) and follow the instructions below.

  • Remove the supplied reactive strip from its packaging.
  • Fully submerge the strip in a glass of water for about one second.
  • Remove the strip from the water and slightly shake it. Read the results after about one minute.

If 5 blue stripes appear on the strip, select "soft water" settings.
If 1 or 2 pink stripes appear on the strip, select "average water" settings.
If 3, 4 or 5 pink stripes appear on the strip, select "hard water" settings.

  • To open the water hardness settings, simultaneously press and hold down keys (30) and (36) for at least 3 seconds, LEDs (37), (38), (39) will flash simultaneously.
  • Choose the water hardness, referring to the following table, pressing the key (30), the LED relating to the selected hardness lights up steadily, the others go off.
Led Hardness
37 Soft
38 Medium
39 Hard
  • To memorize the selected hardness, press keys (30) and (36) simultaneously for at least 3 seconds or do not press any key for 15 seconds.

information To prolong the machine operation and preserve the aroma and taste of the coffee, it is recommended to use the Smeg Softener Filter (optional, not supplied). For installation and operation, follow the instructions that accompany the accessory. Once installed, set the water hardness level to 'Soft' following the instructions in the previous paragraph.

Cleaning and maintenance

Automatic rinse

After dispensing of a coffee or milk drink, the machine will perform an automatic rinsing of the supply nozzles (12, 13) before switching off.

information To ease cleaning operations, it is possible to scan the QR code located inside the service door, which opens a specific web section dedicated to Cleaning and Installation.

Cleaning of the machine body

For a good preservation of the external surfaces it is necessary to clean them regularly at the end of each use, after letting them cool.
Clean with a soft cloth dampened with water.

warning Never immerse the machine body (1) in water or other liquids.

warning Allow the machine to cool down before cleaning.

information Use the supplied brush to clean the empty coffee bean container (3), removing any beans or residue.

warning Always clean when the machine is off.

General cleaning

To ensure good operation of the machine, beyond the optimal quality of the drinks, some daily operations of simple cleaning are advised, such as tray (18), drip trays (19, 20) and grounds container (17) cleaning.

We also recommend you routinely clean some specific machine components such as the brewing group (22) or water tank (5). Please see the specific paragraphs for cleaning instructions.

Cleaning the drip tray

The drip tray (19) envisages an internal tray (20) inside it which is equipped with a red float (43) which protrudes from the mug holder (21) as soon as the maximum level of liquid is exceeded.

  • The internal tray (20) can be washed in the dishwasher.
  • Clean the tray (19) and the grid (21) in running water with neutral dish detergent.
  • Dry the components and reassemble them in the machine.

information Do not wash the components in the dishwasher, except for the internal tray (20).

information We recommend you clean the external drip tray daily.

Coffee grounds container cleaning and drip tray

information Always empty the coffee grounds container with the appliance switched on. This is the only way of resetting the coffee grounds counter. The counter resets at least 15 seconds after opening the various components and LED (38) flashes.

  • Remove the tray (19).
  • Remove the grounds container (17) with its tray (18) by pulling it outwards.
  • Empty the coffee grounds from the container (17).
  • Clean the container (17) and the tray (18) in running water with neutral dish detergent.
  • Thoroughly dry components and reassemble on the machine.

information When the grounds container is emptied, take care to also empty the drip tray (18) from possible residues.

information It is advised to daily clean the coffee grounds container (17) adn the drip tray (18). It is totally normal to find water residues in the tray. Clean and dry.

Cleaning the water tank

  • Remove the lid (4) and remove the tank (5) from the machine using the appropriate handle.
  • Clean the tank (5) in running water with neutral dish detergent and reassemble it in the machine.

information The presence of lime scale inside the tank could cause the appliance to malfunction. Make sure the tank is always clean and without lime scale stains.

Milk container cleaning

Clean the supplied milk container in all of its parts if it has been used for preparation of a milk drink.
Wash all the components with running water and neutral detergent or in the dishwasher, making sure that milk residues do not remain.

Milk system and circuits cleaning

After dispensing of each drink with milk, the key (35) blinks indicating that it is necessary to proceed with a complete cleaning of the milk circuit.
In the interest of hygiene and to ensure good operation and good dispensing in the cup, it is necessary to daily clean the milk system and circuit if they have been used to prepare milk-based drinks.
It is possible to proceed with complete automatic cleaning via the 'Easy Cleaning' key or Manual cleaning of the components.

Manual cleaning of the milk system components

information Manual cleaning of the milk system (13) and the tube (24) is what guarantees more thorough cleaning of the various components.

information Wait for the milk system and its dispenser (13) to cool down before proceeding with cleaning.

  • Remove the milk tube (24).
  • Remove the dispenser lid (14), remove the milk system (13), then dismount the various parts as shown in Fig. "H".
  • Use hot running water to clean all of the components of the milk system (13) and the tube (24) and dry them thoroughly.
  • Assemble the various parts and reassemble the milk system (13). Ensure that the milk system (13) is correctly mounted in all of its parts. Check the numbering in Fig. "H".
  • Fix the milk system (13) in the dispenser (11), by pressing it firmly.
  • Lastly, reassemble the dispenser lid (14).

warning Do not wash the milk system in the dishwasher not to damage it permanently.

Automatic cleaning via the Easy Cleaning key

Proceed as follows to start the Easy Cleaning procedure.

  • Fix the cleaning container (28) onto the cup grid (21)
  • Fill the cleaning container (28) with cool water up to the mark indicated
  • Connect the milk tube (24) to the coffee machine as described in the "Connecting the milk tube" section and immerse it inside the tray through the relevant compartment, as shown below
  • Hold the Easy Cleaning key (35) down for 3 seconds to start complete cleaning of the milk circuit.
  • The machine runs a thorough cleaning cycle of the milk tube (24), milk system, milk dispensing nozzle (13).
  • The cycle stops on completion.

information The milk system (13) and all the components (14, 15, 16, 24) can be washed using detergent suitable for cleaning domestic coffee machines.
If proceeding in this manner, make sure that all components have been rinsed well before re-assembling them (in the case of manual washing) or repeat an 'Easy cleaning' cycle to remove any residual detergent.

Fast cleaning of the circuits

  • It is possible to start a quick rinse cycle at any moment.
  • The key lights up steady at the end of the washing cycle.

Cleaning the brewing group

information We recommend cleaning the brewing group at least once a week.

  • The coffee machine indicates when brewing group cleaning is recommended (steady lit LED 40).
  • With the machine on, press the lower part of the door (8) until it is released and slide it out from the top.
  • Press the two release clips (44) located on the sides of the infuser (22) and remove it from the machine.
    Cleaning the brewing group
  • Wash the brewing group (22) with running water and dry it.
  • Thoroughly clean its housing and the duct as well, using the cleaning brush (25) supplied, as shown above.
  • Dry thoroughly before re-mounting the various components.
  • Refit the service door (8) making sure it is correctly positioned.

information Open the door and clean the brewing unit while the machine is on. This is the only way of resetting the counter.
The counter resets at least 10 seconds after opening the various components and LED 40 turns off.

information We recommend running a manual circuit cleaning cycle whenever this operation is performed. Please see paragraph "Manual rinse" for this reason.

warning Do not wash the brewing group in the dishwasher in order not to damage it permanently.

information Coffee powder residue can be found in the brewing group compartment. We recommend thorough cleaning whenever cleaning the brewing group. Use the supplied brush to remove any residue from the brewing group compartment.

information Dry all components and internal parts using a dry cloth before closing the side door.

Descaling

information Before performing the descaling cycle, remove possible softener filters inside the tank.

The coffee machine signals when it is necessary to carry out a descaling cycle based on the set water hardness (For the setting of the water hardness, see the "Setting the water hardness" paragraph).
If the LED (41) lights up steadily, it means that a descaling cycle is necessary, so as not to alter the taste of the coffee and damage the machine. However, coffee and further drinks may continue to be dispensed for a limited number of cycles.
If the LED (41) flashes, it means that a descaling cycle is mandatory to proceed with further dispensing of drinks.
To carry out a descaling cycle, proceed as follows:

  • Position a container with a capacity of at least 1,4 l under the dispenser (11).
  • Make sure that the White program with white illuminated keys is selected.
  • Fill the tank (5), up to the "MAX" level, with a solution of water and descaler in the doses recommended by the manufacturer.
  • With the machine ready for use, press the keys (36) and (32) simultaneously for at least 3 seconds. The key (32) flashes with an orange light and the LED (41) has a fixed light for the entire duration of the descaling cycle.
  • Stay near the machine for the entire duration of the descaling cycle since you may be required, for example, to fill the tank (5). The entire cycle lasts approximately 30 minutes.
  • During the descaling cycle, the machine will take a few breaks to allow the descaler to act effectively. Wait for the end of the cycle.
  • The descaling cycle ends when the solution contained in the tank (5) runs out, the key (32) turns white and the led (41) lights up steady.
  • Pour clean water into the tank (5) up to the "MAX" level to carry out the rinse cycle, then press the button (32) to start the rinse cycle, the button (32) flashes and the LED (41) lights up steadily for the entire duration of the washing cycle.
  • The rinse cycle ends when the keys light up white.

warning If at the end of descaling the key (32) blinks in white and the led (41) lights up steady, that means that it is necessary to carry out a new descaling cycle since the quantity of descaling solution that has been used was insufficient for a complete cleaning.

warning Personal injury hazard.

  • The descaler contains acids that can irritate the skin and eyes.
  • Follow the manufacturer's instructions and safety warnings on the packet scrupulously in the event of contact with skin or eyes.
  • Use descaler products recommended by Smeg to prevent damage to the coffee machine.

warning Any other servicing should be performed by an authorized service representative.

Empty system procedure

The 'Empty system' procedure is recommended before long periods of non-use and before consulting a maintenance manager.

  • Activate the procedure by holding down the key (30) and the key (33) simultaneously for three seconds, the key (31) and the key (33) flash simultaneously.
  • The entire quantity of water in the tank is drained through the coffee circuit.
  • The pump continues to operate, even intermittently, to also empty the internal water circuits.
  • At the end of the procedure the machine switches off.

warning The empty system procedure takes several minutes and on-off cycles. Do not turn off the machine until the complete procedure is complete.

What To Do If

Problem Possible causes Solution
The machine doesn't
turn on.
Plug not connected. Connect the plug.
Plug not fully connected. Fully connect the plug to the machine.
ON-OFF (9) button not pressed. Press the button to start the machine.
ON-OFF (9) button not working. Contact an authorised service centre.
The machine is on but does not work. Empty tank alarm or missing (LED 37 on). Make sure the tank is correctly assembled or fill with water, or rinse to remove any scale residues.
No coffee alarm (LED 38 on). Pour coffee beans in the relevant container.
Grounds container alarm (LED 39 on). Empty the grounds container.
Note: empty by removing the drawer for at least 15 seconds with the machine on. Alarm 39 flashes to indicate the counter was correctly reset.
Grounds container alarm (LED 39 flashing). Grounds container not correctly assembled or internal drip tray missing. Reassemble the components.
Generic alarm (LED 40 flashing). Make sure the brewing group is correctly assembled and the door closed.
Generic alarm (LED 40 on). Open the access door, remove the brewing unit, check and clean the movement area. If the problem persists, contact an authorised service centre.
Mandatory descaling alarm on (LED 41 flashing). Run a descaling cycle.
The machine stops when dispensing. Tank removed during dispensing or water under the minimum threshold. Make sure the tank is correctly assembled or fill with water.
The side door was opened during dispensing. Close the side door again.
Alarm 37 not on but water missing. Incorrect water reading in the tank due to lime scale inside the tank. Thoroughly clean and reassemble the tank. Run a descaling cycle if needed.
Water erroneously poured in the tank gap. Remove the tank and thoroughly dry its compartment.
Coffee is not hot. Cups were not pre-heated. Heat cups by rinsing them with hot water (Note: the hot water function can be used).
Coffee is weak or with little cream. Coffee too roughly ground. Turn the knob counter- clockwise to tighten the coffee grinders. Warning: to avoid machine damages, we strongly recommend you turn the knob when the machine is in the grinding phase.
Dispensing when there are no more beans. Fill the bean container and dispense coffee again.
Coffee dispensed slowly or in drips. Coffee too finely ground. Turn the knob clockwise to loosen the coffee grinders. Note: some blends require rougher grinding than others. To avoid machine damages, adjust grinding being sure to rotate the knob when the grinders are running.
Dispenser clogged. Manually clean as indicated in paragraph "Cleaning and Maintenance".
A descaling cycle was completed by the machine does not work. The cycle was not completed. Make sure the cycle and subsequent rinse are completed. After the first cycle, the machine requires a rinse cycle. Follow the instructions in paragraph "Cleaning and Maintenance".
The tank was not filled to the maximum level during the descaling cycle or during the following rinse cycle. Fill the tank being sure to empty the container under the dispenser. Press key 32 again to continue.
The machine does not turn off. LED 37 is on indicating no water in the tank. Fill the tank to let the machine run the final rinse cycle.
The machine emitted two beeps and the two button LEDS turned off. General machine problem. Contact an authorised service centre.
Drawer blocked. Incorrect machine use. Turn the machine off and on to return internal parts to their correct positions.
All buttons flash simultaneously. Hydraulic circuit error. Make sure there is water in the tank and wait for the circuit to reset. The machine automatically returns to its initial position. If the problem persists, contact an authorised service centre.
Milk drink not dispensing. Milk missing Insert milk in the container and connect the tube. Make sure the tube (24) and its respective connector are well immersed inside the milk kettle.
Tube (24) not correctly hooked to the coffee dispenser (16) Check correct assembly of the components, consult paragraph "Assembly of the milk tube".
Missing water in the tank. Fill the tank.
Milk system not positioned correctly. Check correct assembly of the components, consult the paragraph "Assembly of the milk tube".
Circuit clogged due to the presence of limescale. Perform the descaling cycle, as indicated in the "Descaling" paragraph.
Clogged components. Perform an automatic or manual cleaning of the circuit components and milk system. Paragraph "Cleaning and maintenance".
The milk comes out splashing from the milk dispensing tube or is poorly foamed. Components partially clogged or dirty. Perform an automatic or manual cleaning of the circuit components and milk system. Paragraph "Cleaning and maintenance".
Milk is not at the advised temperature. Use whole or semi-skimmed milk at fridge temperature (approximately 5°C). If the result is not the desired one yet, try to change the brand of milk.
The tube is not immersed correctly. Immerse the tube in the milk. Ensure that the tube (24) and its connector are immersed well inside the milk kettle
Components not mounted correctly Check correct assembly of the components, check paragraph "Components assembly".
Contact the assistance service if the problem persists.
The machine does not perform the automatic cleaning of the milk circuit Cleaning cycle not started correctly. Keep the key 35 pressed for 3 seconds to start the cycle.
Absence of water in the tank. Fill the tank.
The machine dispenses steam instead of milk. Tube or milk system not mounted correctly Check correct assembly of the components, check paragraph "Components assembly".
Clogged components Check the cleaning paragraph.

information Contact local technical support if the problem is not solved or in case of other types of faults.

Important Safeguards

Important information for the user

warning Safety instructions
Information
information Advice

Essential safety recommendations

information Keep these instructions carefully. Whenever the appliance is transferred to other persons, they must also be given these user instructions.


Danger of Electrocution, since the appliance operates on electric current, it is necessary to comply with the following safety warnings:

  • Do not touch the plug with wet hands.
  • Make sure that the power outlet used is always freely accessible, because only in this way can it be unplugged when necessary.
  • If you want to remove the plug from the socket, grasp the plug directly. Do not remove the plug from the socket by pulling on the cable or with wet hands.
  • If the appliance should break down, do not attempt to repair it. Switch the appliance off, remove the plug from the power outlet and contact the Smeg Technical After-sales centre.
  • If the plug or power supply cable are damaged, have them replaced exclusively by the Technical After-sales centre, so as to prevent all risks.
  • Do not immerse the appliance, the power cord, the plug in water or any other liquid.
  • Warning: Danger of injury! Improper use of the appliance can cause injury.
    Before cleaning, disconnect the plug.
  • Do not allow the power supply cable to dangle over the edge of the table or other surface or to come into contact with hot surfaces.

Choking hazard due to plastic packaging, keep the packaging material (plastic bags, expanded polystyrene) out of the reach of children.

  • Do not position the appliance on or in proximity of electric or gas cookers, or in a heated oven.
  • Do not wash the appliance in the dishwasher.

Connecting the appliance


Make sure that the mains voltage and the frequency correspond with those indicated on the data plate on the bottom of the appliance. Only connect the appliance to a current outlet installed perfectly with minimum capacity of 10A and with an efficient earth.
If the plug and power outlet are incompatible, have the power outlet replaced with a suitable type by qualified staff.
In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.

  • Do not use an adapter.
  • Do not use an extension cord.
  • Do not spill liquid on the power plug and on the power base.

burn hazardshock hazard
Failure to observe these warnings can result in death, fire or electric shock.

  • Keep the appliance out of the reach of children under the age of 8.
  • Children must not play with the appliance.
  • The use of this appliance is allowed to people (including children of at least 8 years) with reduced physical, sensory or mental abilities only if they are under the control of adults or have been instructed on the safe use of the appliance and have understood the dangers associated with its use.
  • Cleaning or maintenance work can be carried out by children who are at least 8 years old, only under the supervision of an adult.
  • Disconnect the appliance from the power outlet before all assembly, disassembly and cleaning operations.

  • Allow the appliance to cool down before cleaning.
  • The coffee machine generates heat and produces hot water and steam during operation. Avoid contact with boiling steam or water.

Use compliant with destination

  • Only use the appliance indoors and at a maximum altitude of 2000 meters.
  • Use the device only to prepare coffee-based drinks from grinding coffee beans or to dispense hot water. Other uses are improper.
  • Only insert water into the appropriate tank. Use fresh, clean water.
  • burn hazardshock hazard
    Use only original spare parts from the manufacturer. The use of spare parts not recommended by the manufacturer could cause fire, electric shock or personal injury.
  • The appliance is intended for household and similar use, such as:
    • in the kitchen area for the staff of shops, offices and other work environments;
    • in bed and breakfast and agritourism accommodation;
    • by guests at hotels and motels, and in residential environments.
  • Other uses, in restaurants, bars and cafes for example, are improper.

Moreover:

  • Do not fill the water container beyond the maximum limit indicated.
  • Do not use without water in the tank or without a tank.
  • Use only coffee beans to obtain the powder, do not put already ground coffee in the coffee bean hopper.
  • Do not insert the appliance in a closed cabinet (built-in type).

Attention: For cleaning surfaces that come into contact with food, observe the special cleaning indications in the instructions.

Manufacturer's liability

The manufacturer declines all liability for damage undergone by persons and objects due to:

  • use of the appliance different from that envisioned;
  • user manual has not been read;
  • tampering of individual parts of the appliance;
  • use of non-original spare parts;
  • failure to comply with safety recommendations.

For further information on the product: www.smeg.com

Documents / Resources

References

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Smeg BCC13 - Automatic Coffee Machine with a Milk System Manual

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