Cisco 7970G User Manual page 25

Calling Features
Call PickUp
Call PickUp enables you to answer a call that is ringing on a coworker's phone by redirecting the call to your
phone. You might use Call PickUp if you share call-handling tasks with coworkers.
Tips
• If multiple calls are available for pickup, your phone picks up the oldest call first (the call that has been
• If you press GPickUp or Group PickUp and enter a line number, your phone picks up the ringing call
• If you have multiple lines and want to pick up the call on a nonprimary line, first press
• Depending on how your phone is configured, you might receive an audio or visual alert about a call to
• If you use the BLF Pickup feature on your phone, see
Answer Call Ringing on Another Extension Within Call Pickup Group
Procedure
Step 1 Press PickUp. You might have to go off-hook to display the softkey.
If your phone supports autopickup, you are now connected to the call.
Step 2
If the call rings, press Answer to connect to the call.
Answer Call Ringing on Another Extension Outside Call Pickup Group
Procedure
Step 1 Press the GPickUp softkey or the Group PickUp button. You may have to lift the handset to display
the softkey.
Step 2 Enter the group pickup number.
If your phone supports autopickup, you are now connected to the call.
Step 3 If the call rings, press Answer to connect to the call.
ringing for the longest time).
on that particular line (if available).
line, then press a Call PickUp softkey or button.
your pickup group.
Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G User Guide for Cisco Unified Communications
Busy Lamp Field Features, on page
Manager 9.0 (SCCP and SIP)
Call PickUp
for the desired
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