Contacts; Technical Services - Arris DOCSIS SURFboard S33 User Manual

Contacts

Technical services

For technical support, you can contact us by phone, email, or on the web.
By telephone
The Technical Support Center may be reached at:
■ +1-215-323-2346
■ +1-888-944-HELP (4357).
Additional support numbers are located at:
digizuite/294037-arris-combined-contact-information-phone.pdf. For faster service, use your
IVR support ID.
On the web
Please visit
for this tool using your support contract ID and email address. There you will be able to
access:
■ Support Contact Information for all products
■ Knowledge Base Information (also known as Solutions)
■ User Documentation
■ Current open support cases
■ Ability to create a new support case (for technical support or repair and return)
■ Training Webcasts
By email
The Technical Support Center may also be reached by email:
Provider group Products
Home
Broadband
HomeAssure
Support
Home Media
Devices
Home Media
Software
SURFboard mAX User Guide Standard Revision x.2
Ask ARRIS, which is the Technical Support web portal. You will need to register
Touchstone, SURFboard,
NVG without ECO,
Extenders, HAv3, Plume,
Assia
ECO, Edge, Andromeda
QAM STB – Not supported
by LTTS, IP STB
KreaTV
https://www.commscope.com/globalassets/
Email address
homebroadbandsupport@commscope.com
homeassuresupport@commscope.com
homemediadevicesupport@commscope.com
homemediasoftwaresupport@commscope.com
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