Cisco Cius User Manual page 167

FAQs and Troubleshooting
Phone, on page 35
Wireless & Networks, on page 24
The chat application will not sign in
Problem
Possible Cause
Solution
Related Topics
Chat, on page 72
The Presence service is unavailable
Problem
the Presence service.
Possible Cause
Solution
Meetings do not appear in the WebEx application
Problem
Possible Cause
rather than sent to you directly, it will appear in your Calendar application, but not in your WebEx
application.
Solution
Possible Cause
you have not signed in to the Cisco WebEx Meetings application with that account.
Solution
Meetings application with that account.
Related Topics
Calendar, on page 82
Cisco WebEx Meetings, on page 92
Cannot connect to a wireless network
Problem
OL-26946-01
The chat application will not automatically sign in to your account.
The connection to the Cisco Unified Presence or WebEx Connect server is not available.
Check to make sure that you are connected to a network.
You are not receiving status notifications, and availability is not displayed in applications that support
The Chat application is not running.
Launch the Chat application and sign in.
Some of your meetings do not appear in the WebEx application.
The Chat application is not running. If a WebEx meeting invitation was forwarded to you,
Ask the meeting host to edit the meeting and add you as a participant.
You have not registered an account with the WebEx site where the meeting is hosted, or
Register an account with the WebEx site where the meeting is hosted, or sign in to the Cisco WebEx
You cannot connect your Cisco Cius to a wireless network.
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The chat application will not sign in
Cisco Cius User Guide, Release 9.2(3)
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