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HIKVISION DS-KH9510-WTE1(B) Configuration Manual

Video intercom indoor station
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Video Intercom 9 Series Indoor
Station
Configuration Guide

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  • Page 1 Video Intercom 9 Series Indoor Station Configuration Guide...
  • Page 2 WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,...
  • Page 3 Video Intercom 9 Series Indoor Station Configuration Guide CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS. YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY...
  • Page 4 Video Intercom 9 Series Indoor Station Configuration Guide Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Indicates a hazardous situation which, if not avoided, will or Danger could result in death or serious injury. Indicates a potentially hazardous situation which, if not Caution avoided, could result in equipment damage, data loss,...
  • Page 5 Video Intercom 9 Series Indoor Station Configuration Guide Safety Instruction Warning All the electronic operation should be strictly compliance with the electrical safety ● regulations, fire prevention regulations and other related regulations in your local region. Please use the power adapter, which is provided by normal company. The power ●...
  • Page 6 Video Intercom 9 Series Indoor Station Configuration Guide Please use the provided glove when open up the device cover, avoid direct contact ● with the device cover, because the acidic sweat of the fingers may erode the surface coating of the device cover. Please use a soft and dry cloth when clean inside and outside surfaces of the ●...
  • Page 7 Video Intercom 9 Series Indoor Station Configuration Guide Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 8 Video Intercom 9 Series Indoor Station Configuration Guide EU Conformity Statement This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, RE Directive 2014/53/EU,the RoHS Directive 2011/ 65/EU 2012/19/EU (WEEE directive): Products marked with this symbol...
  • Page 9 Video Intercom 9 Series Indoor Station Configuration Guide l'appareil ne doit pas produire de brouillage, et l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.

  • Page 10: Table Of Contents

    Video Intercom 9 Series Indoor Station Configuration Guide Contents 1 About this Manual ..................1 2 Local Operation ..................2 2.1 Activate Indoor Station ..................2 2.2 Quick Operation ....................3 2.3 Wake Up the Device ..................7 2.4 Basic Settings ....................8 2.4.1 Set Indoor Station Network Parameters ...........
  • Page 11 Video Intercom 9 Series Indoor Station Configuration Guide 2.9 Relay Settings ....................26 2.10 Shortcut Settings ................... 27 2.11 Restore Indoor Station .................. 27 2.12 Upgrade Indoor Station ................. 28 2.13 Reboot ......................28 2.14 Security Settings .................... 29 2.15 System Settings ..................... 30 3 Remote Operation via the client software ..........

  • Page 12: About This Manual

    Video Intercom 9 Series Indoor Station Configuration Guide 1 About this Manual Get the manual and related software from or the official website (http:// www.hikvision.com). Product Model DS-KH9310-WTE1(B)/DS-KH9510- Network Indoor Station WTE1(B)

  • Page 13: Local Operation

    Video Intercom 9 Series Indoor Station Configuration Guide 2 Local Operation 2.1 Activate Indoor Station You can configure and operate the indoor station after creating a password for the device activation. Steps 1. Power on the device. It will enter the activation page. Figure 2-1 Activate Indoor Station 2.

  • Page 14: Quick Operation

    Video Intercom 9 Series Indoor Station Configuration Guide 2.2 Quick Operation After device activation, the wizard page will pop up. Steps 1. Choose Language and tap NEXT. Or tap Skip to skip language settings. Figure 2-2 Language Settings 2. Set password reset method. Or you can tap Skip to skip password reset method settings.
  • Page 15 Video Intercom 9 Series Indoor Station Configuration Guide If you need to change password via security questions you can tap Change to Security Questions on the right corner. Select the security questions and enter the answers. Tap NEXT. Figure 2-4 Reset by Security Questions 3.
  • Page 16 Video Intercom 9 Series Indoor Station Configuration Guide Figure 2-6 Network Settings - When you select Connection Type as Wired, you can edit network parameters manually or automatically. Set Network Parameters Automatically Enable DHCP, the device will get network parameters automatically. Set Network Parameters Manually Edit Local IP, Subnet Mask and Gateway parameters.
  • Page 17 Video Intercom 9 Series Indoor Station Configuration Guide 1) Select Indoor Station Type as Indoor Station. Note When you select indoor station type as indoor extension, you can select the indoor station from the drop list to link. 2) Edit Floor No. and Room No. 3) Enable Custom SIP Registration Password function and set the Registration Password.

  • Page 18: Wake Up The Device

    Video Intercom 9 Series Indoor Station Configuration Guide Figure 2-9 Related Device 1) Tap the door station in the list to link. Note If the door station is inactive, the system will pop up the dialog to activate the door station. 2) Tap to pop up the Network Settings page.

  • Page 19: Basic Settings

    Video Intercom 9 Series Indoor Station Configuration Guide Note When you forget the gesture password, you can tap Forgot Gesture Password ● or Use admin password to enter admin password to unlock. When you tap Settings → Advanced Settings to disable Unlock by Gesture, you ●...

  • Page 20: Set Linked Device Ip

    Video Intercom 9 Series Indoor Station Configuration Guide Figure 2-10 Network Settings 2. Enable DHCP, then the indoor station can search and get an IP address automatically. Note Skip the following steps if you have enabled DHCP. 3. Set the Local IP, Subnet Mask and Gateway manually. 4.
  • Page 21 Video Intercom 9 Series Indoor Station Configuration Guide Note Admin password is required to enter the advanced settings page. Figure 2-11 Device Management 2. Tap Main Door Station to pop up the device information dialog. Figure 2-12 Device Information Restore the door station via to restore the parameters of the indoor station.

  • Page 22: Link To The Mobile Client

    Video Intercom 9 Series Indoor Station Configuration Guide 2.4.3 Link to the Mobile Client Before You Start Wake up the device. Refers to Wake Up the Device for details. Steps 1. On the main page of the device, tap Settings → Advanced Settings → Cloud Service to enter the settings page.

  • Page 23: Add Camera

    Video Intercom 9 Series Indoor Station Configuration Guide Figure 2-13 Indoor Station Settings 2. Configure the indoor station and indoor extension information. - Select Indoor Station as Indoor Station Type. Tap Room Information to edit the Room Name, Community No., Building No., Unit No., Floor No. and Room No. - Select Indoor Extension as Indoor Station Type.

  • Page 24: Zone And Alarm Settings

    Video Intercom 9 Series Indoor Station Configuration Guide Figure 2-14 Device Management 2. Enter the Add Camera settings page. - Tap + and select Camera to pop up the dialog box. - Tap Camera and tap + to enter the settings page. Figure 2-15 Add Camera 3.
  • Page 25 Video Intercom 9 Series Indoor Station Configuration Guide Zone Settings You can set the zone type, alarm type and delay time and other parameters of 8 zones. Before You Start Wake up the device. Refers to Wake Up the Device for details. Tap Settings →...
  • Page 26 Video Intercom 9 Series Indoor Station Configuration Guide Set the alarm type as delay alarm, and you should set the enter delay duration and exit delay duration. Both the enter delay duration and the exit delay duration are from 30s to 60s. ●...

  • Page 27: Password Settings

    Video Intercom 9 Series Indoor Station Configuration Guide Figure 2-18 Arming Mode Settings 3. Arm the selected zone. Note Zones are configurable on the arming mode page. ● 24H alarm zone including smoke detector zone, gas detector zone and doorbell ●...

  • Page 28: Forget Admin Password

    Video Intercom 9 Series Indoor Station Configuration Guide 2.5.1 Forget Admin Password You can reset admin password via reserved email or security questions. Change by Email You can change admin password via email. Before You Start The function of the device varies according to different models. Refers to the ●...

  • Page 29: Edit Operation Password

    Video Intercom 9 Series Indoor Station Configuration Guide Change by Security Question You can change admin password via security questions. Before You Start You need to set security questions at the wizard or tap Settings → Advanced Settings → Security Settings → Security Question to set or change the answers to the questions.
  • Page 30 Video Intercom 9 Series Indoor Station Configuration Guide Figure 2-19 Password Settings 2. Tap Unlock Password, Arm/Disarm Password, or Duress Code to pop up the password settings dialog box. Unlock Password Enter the unlock password and room No. on the door station to open the door.

  • Page 31: Modify Registration Password

    Video Intercom 9 Series Indoor Station Configuration Guide Note Indoor Extension only supports admin password and arm/disarm password. 5. Tap Settings → Basic Settings to enable Scene Mode Switching without Password and enter the arm/disarm password. There is no need to enter the password during scene mode switching.

  • Page 32: Create And Change Gesture Password

    Video Intercom 9 Series Indoor Station Configuration Guide Note Admin password can not contain "admin" or "nimda". 4. Tap OK to save the settings. 2.5.4 Create and Change Gesture Password Set the gesture password to unlock the device from standby mode. Before You Start Wake up the device.

  • Page 33: Synchronize Time

    Video Intercom 9 Series Indoor Station Configuration Guide 2.6 Synchronize Time Before You Start Wake up the device. Refers to Wake Up the Device for details. Steps 1. On the main page of the device, tap Settings → Basic Settings → Time Settings to enter the time settings page.

  • Page 34: Sound Settings

    Video Intercom 9 Series Indoor Station Configuration Guide Figure 2-23 Sync Time Set the synchronizing interval, enter the IP address/domain of NTP server and port No., and select the time zone. Note The default unit of synchronizing interval is minute. 2.7 Sound Settings You can set the ringtone, ring duration, call forwarding time, volume of microphone and loudspeaker and enable/disable touch sound on call settings page.

  • Page 35: The Third-Party App Settings

    Video Intercom 9 Series Indoor Station Configuration Guide Figure 2-24 Call Settings 2. Set corresponding parameters. Ringtone There are 3 ringtones by default, and you can custom and import at most 4 ringtones via Batch Configuration Tool or iVMS-4200 Client Software. Ringtone Duration: The maximum duration of indoor station when it is called without being accepted.

  • Page 36: Uninstall The App

    Video Intercom 9 Series Indoor Station Configuration Guide Before You Start Wake up the device. Refers to Wake Up the Device for details. Steps 1. On the main page of the device, tap Settings → Advanced Settings → The Third- Party App Settings to enter the adding page.

  • Page 37: Relay Settings

    Video Intercom 9 Series Indoor Station Configuration Guide Before You Start Wake up the device. Refers to Wake Up the Device for details. Steps 1. On the main page of the device, tap Settings → Advanced Settings → The Third- Party App Settings to enter the settings page.

  • Page 38: Shortcut Settings

    Video Intercom 9 Series Indoor Station Configuration Guide Enable the function, the relay remains open. Disabled the function, and you can set the remain open duration. Note By default, the function is disabled. ● 1 to 180 s are available to set. ●...

  • Page 39: Upgrade Indoor Station

    Video Intercom 9 Series Indoor Station Configuration Guide Figure 2-27 Restore Default Settings 2. Tap Restore Default Settings to restore the default settings and reboot the system. 3. Tap Restore All to restore all parameters and reboot the system. 2.12 Upgrade Indoor Station Before You Start Wake up the device.

  • Page 40: Security Settings

    Video Intercom 9 Series Indoor Station Configuration Guide Figure 2-28 About 2. You can reboot the device manually or automatically. Reboot Automatically Enable Auto Reboot and set the Reboot Cycle according to your needs. Reboot Manually Tap Reboot Device to reboot the system right now. 2.14 Security Settings Create security questions and email to reset the admin password.

  • Page 41: System Settings

    Video Intercom 9 Series Indoor Station Configuration Guide Figure 2-29 Security Settings 2. Tap Email and Security Question to set. - Tap Email to enter the email address. - Tap Security Question to select 3 different questions and enter the answer. Tap FINISH to save the settings.
  • Page 42 Video Intercom 9 Series Indoor Station Configuration Guide Language Tap Settings → Basic Settings → Select Language to change the system language. Figure 2-31 Basic Settings Brightness Adjustment Tap Settings → Basic Settings to adjust the brightness. View Device Information Tap Settings →...
  • Page 43 Video Intercom 9 Series Indoor Station Configuration Guide Figure 2-32 Do No Disturb Slide to enable the function and select Do Not Disturb Device and Time Mode. Note If you select the Custom, you should set the start time and end time. Fit to Screen Tap Settings →...
  • Page 44 Video Intercom 9 Series Indoor Station Configuration Guide Figure 2-33 Advanced Settings Note Admin password is required to enter the advanced settings page.

  • Page 45: Remote Operation Via The Client Software

    Video Intercom 9 Series Indoor Station Configuration Guide 3 Remote Operation via the client software The Video Intercom module provides remote control and configuration on video intercom products via the iVMS-4200 client software. 3.1 Activate Device Remotely You can only configure and operate the indoor station after creating a password for the device activation.

  • Page 46: Add Video Intercom Devices

    Video Intercom 9 Series Indoor Station Configuration Guide After running the iVMS-4200, video intercom devices should be added to the client software for remote configuration and management. 3.2.1 Add Video Intercom Devices Steps Note You can add at most 512 indoor stations and main stations in total to the client, ●...
  • Page 47 Video Intercom 9 Series Indoor Station Configuration Guide Figure 3-1 Add the Device 4. Optional: Click Online Device, the active online devices in the same local subnet with the client software will be displayed on the Online Device area. Note To add online devices to the software, you are required to change the device IP address to the same subnet with your computer first.

  • Page 48: Modify Network Information

    Video Intercom 9 Series Indoor Station Configuration Guide Edit a name for the device as you want. Address Input the device's IP address. The IP address of the device is obtained automatically in this adding mode. Port Input the device port No. The default value is 8000. User Name Input the device user name.

  • Page 49: System Configuration

    Video Intercom 9 Series Indoor Station Configuration Guide 3.3 System Configuration You can configure the video intercom parameters accordingly. Steps 1. Click Maintenance and Management → System Configuration → Acs and videoIntercom to enter the system configuration page. 2. Enter the required information. Ringtone Click ...
  • Page 50 Video Intercom 9 Series Indoor Station Configuration Guide Device Information Click Device Information to enter device basic information page. You can view basic information (the device type, and serial No.), and version information of the device. Figure 3-2 Device Information General Click General to enter device general parameters settings page.
  • Page 51 Video Intercom 9 Series Indoor Station Configuration Guide Figure 3-4 Synchronize Time Select Time Zone or Enable NTP. Click Save to save the time settings. Time Zone ● Select a time zone from the drop-down list menu. ○ Click Synchronization. ○...
  • Page 52 Video Intercom 9 Series Indoor Station Configuration Guide Figure 3-5 System Maintenance Click Reboot and the system reboot dialog box pops up. Click Yes to ● reboot the system. Click Restore Default Settings to restore the default parameters. ● Click Restore All to restore all parameters of device and reset the device ●...
  • Page 53 Video Intercom 9 Series Indoor Station Configuration Guide Click ... to select the upgrade file and click Upgrade to remote upgrade ● the device. The process of remote upgrade will be displayed in the process bar. Select a language, and click Save to change the device system language. ●...

  • Page 54: Video Intercom

    Video Intercom 9 Series Indoor Station Configuration Guide Note The new password and confirm password should be identical. ● After editing the password of device, click refresh button from the device ● list, the added device will not be there. You should add the device again with new password to operate the remote configuration.
  • Page 55 Video Intercom 9 Series Indoor Station Configuration Guide Steps 1. Click Time Parameters to enter time parameters settings page. Figure 3-8 Time Parameters 2. Configure the maximum ring duration, maximum live view time, and call forwarding time. 3. Click Save. Note Maximum ring duration is the maximum duration of indoor station when it is ●...
  • Page 56 Video Intercom 9 Series Indoor Station Configuration Guide Figure 3-9 Permission Password For indoor station, you can change the admin password, arm/disarm password, unlock password and duress code. For indoor extension, only admin password and arm/disarm password need to be configured.
  • Page 57 Video Intercom 9 Series Indoor Station Configuration Guide Note 7 zone types are supported: Emergency Switch, Door Magnetic Switch, Smoke ● Detector, Active IR Detector, Passive IR Detector, Combustible Gas Detector, and DoorBell Switch. 3 types of alarm mode are supported: Instant Alarm, 24H Alarm, and Delay ●...
  • Page 58 Video Intercom 9 Series Indoor Station Configuration Guide Figure 3-11 IP Camera Information 2. Click Add to pop up the device adding dialog box. 3. Enter corresponding information (device name, IP address, port No., user name, password, etc.), and click OK. Note Indoor extension does not support this function.
  • Page 59 Video Intercom 9 Series Indoor Station Configuration Guide Volume Input and Output Steps 1. Click Volume Input/Output to enter the volume input and output page. Figure 3-13 Volume Input and Output 2. Slide the slider to adjust the volume input, volume output and talk volume. 3.
  • Page 60 Video Intercom 9 Series Indoor Station Configuration Guide Deploy Info Click Deploy Info, you can get the deploy informations. Figure 3-15 Deploy Info Incoming Call Linkage Steps 1. Click Incoming Call Linkage to enter configuration the page. Figure 3-16 Incoming Call Linkage 2.
  • Page 61 Video Intercom 9 Series Indoor Station Configuration Guide Relay Click Relay. Select a relay and click " " and set the relay name and output delay time. Click Save to save the settings. The Third-Party APP Settings View the App information in the list and add/delete the App remotely. Steps 1.

  • Page 62: Network

    Video Intercom 9 Series Indoor Station Configuration Guide Figure 3-17 Debugging Settings Check the checkbox to enable android debug bridge. Click Save to enable settings. 3.4.3 Network Local Network Configuration Steps 1. Click Local Network Configuration to enter local network configuration page. Figure 3-18 Local Network Configuration 2.
  • Page 63 Video Intercom 9 Series Indoor Station Configuration Guide SIP Settings Steps 1. Click SIP Settings to enter the settings page. Figure 3-19 SIP Settings 2. Set the parameters according to your needs. 3. Click Save to enable the settings. DNS Settings The indoor station supports 2 DNS address.
  • Page 64 Video Intercom 9 Series Indoor Station Configuration Guide Figure 3-20 DNS Settings Configure Mobile Client Connection Configure Hik-Connect server parameters before viewing videos via mobile client. Before You Start Make sure the indoor station connects to the network. Steps 1. Click Hik-Connect to enter configuration page. 2.

  • Page 65: Person Management

    Video Intercom 9 Series Indoor Station Configuration Guide Figure 3-21 Device Network Configure 2. Select the Device Type according to your need. 3. Set the Community No., Building No., Unit No., Floor No. and Room No. 4. Enter the main station IP address, (main) door station IP address, SIP server IP address, management center IP address, and doorphone IP address.

  • Page 66: Organization Management

    Video Intercom 9 Series Indoor Station Configuration Guide You can add, edit, and delete the organization and person in Person Management module. Organization and person management is necessary for the video intercom function. On the main page, click Person to enter the page. Figure 3-22 Personal Management Application The page is divided into two parts: Organization Management and Person Management.

  • Page 67: Person Management

    Video Intercom 9 Series Indoor Station Configuration Guide 2. Input the organization name as desired. 3. You can add multiple levels of organizations according to the actual needs. 1) You can add multiple levels of organizations according to the actual needs. 2) Then the added organization will be the sub-organization of the upper-level organization.
  • Page 68 Video Intercom 9 Series Indoor Station Configuration Guide Note The Person ID will be generated automatically and is editable. 2. Set basic person information. 1) Enter basic information: name, gender, tel, birthday details, effective period and email address. 2) Optional: Click Add Face to upload the photo. Note The picture should be in *.jpg format.
  • Page 69 Video Intercom 9 Series Indoor Station Configuration Guide Steps 1. Exporting Person: You can export the added persons' information in Excel format to the local PC. 1) After adding the person, you can click Export Person to pop up the following dialog.
  • Page 70 Video Intercom 9 Series Indoor Station Configuration Guide Note The person information, including person details, person's fingerprint ● information (if configured), and the linked card (if configured), will be imported to the selected organization. If the person name stored in the device is empty, the person name will be filled ●...

  • Page 71: Communication Matrix And Device Command

    A. Communication Matrix and Device Command Communication Matrix Scan the following QR code to get the device communication matrix. Note that the matrix contains all communication ports of Hikvision access control and video intercom devices. Figure A-1 QR Code of Communication Matrix Device Command Scan the following QR code to get the device common serial port commands.
  • Page 72 UD27306B...

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