HIKVISION DS-KH9310-WTE1B Operation Manual

HIKVISION DS-KH9310-WTE1B Operation Manual

Video intercom indoor station
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Video Intercom 9 Series Indoor
Station
Operation Guide

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Summary of Contents for HIKVISION DS-KH9310-WTE1B

  • Page 1 Video Intercom 9 Series Indoor Station Operation Guide...
  • Page 2 WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,...
  • Page 3 Video Intercom 9 Series Indoor Station Operation Guide CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS. YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY...
  • Page 4 Video Intercom 9 Series Indoor Station Operation Guide Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Indicates a hazardous situation which, if not avoided, will or Danger could result in death or serious injury. Indicates a potentially hazardous situation which, if not Caution avoided, could result in equipment damage, data loss,...
  • Page 5 Video Intercom 9 Series Indoor Station Operation Guide Safety Instruction Warning All the electronic operation should be strictly compliance with the electrical safety ● regulations, fire prevention regulations and other related regulations in your local region. Please use the power adapter, which is provided by normal company. The power ●...
  • Page 6 Video Intercom 9 Series Indoor Station Operation Guide Please use the provided glove when open up the device cover, avoid direct contact ● with the device cover, because the acidic sweat of the fingers may erode the surface coating of the device cover. Please use a soft and dry cloth when clean inside and outside surfaces of the ●...
  • Page 7 Video Intercom 9 Series Indoor Station Operation Guide Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 8 Video Intercom 9 Series Indoor Station Operation Guide EU Conformity Statement This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, RE Directive 2014/53/EU,the RoHS Directive 2011/ 65/EU 2012/19/EU (WEEE directive): Products marked with this symbol...
  • Page 9 Video Intercom 9 Series Indoor Station Operation Guide l'appareil ne doit pas produire de brouillage, et l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.
  • Page 10: Table Of Contents

    Video Intercom 9 Series Indoor Station Operation Guide Contents 1 About this Manual ..................1 2 Wake Up the Device ................... 2 3 Main Page Introduction ................3 4 Local Operation ..................7 4.1 Call Settings ....................... 7 4.1.1 VoIP Account Settings ................7 4.1.2 Add Contact ....................
  • Page 11 Video Intercom 9 Series Indoor Station Operation Guide 6 Remote Operation via the client software ..........20 6.1 Call Indoor Station ................... 20 6.2 Receive Call from Indoor Station/Door Station ..........21 6.3 View Live Video of Door Station and Outer Door Station ....... 21 6.4 View Call Logs ....................
  • Page 12: About This Manual

    Video Intercom 9 Series Indoor Station Operation Guide 1 About this Manual Get the manual and related software from or the official website (http:// www.hikvision.com). Product Model DS-KH9310-WTE1(B)/DS-KH9510- Network Indoor Station WTE1(B)
  • Page 13: Wake Up The Device

    Video Intercom 9 Series Indoor Station Operation Guide 2 Wake Up the Device You should wake up the device from the standby mode to enter the main page. When you enable the gesture password function, you should enter the gesture password to unlock the device.
  • Page 14: Main

    Video Intercom 9 Series Indoor Station Operation Guide 3 Main Page Introduction Wake up the device. Refers to Wake Up the Device for details. Main Page Introduction On the home page of the device, you can slide up or down to enter the call page, alarm page and the third-party App settings page.
  • Page 15 Video Intercom 9 Series Indoor Station Operation Guide When the device is connect to the elevator controller, tap to call elevator. Call Center to call center. Lock the Screen to lock the screen. Mobile Client Settings Tap + to add the account to the mobile client. And you can operate the device remotely via mobile client.
  • Page 16 Video Intercom 9 Series Indoor Station Operation Guide Figure 3-3 Alarm Page The Third-Party App Settings Page You can add or run the third-party Apps on the third-party App settings page. Figure 3-4 The Third-Party App Settings Page Shortcut Control Center Slide up from the bottom of the screen, you can set the device easily.
  • Page 17 Video Intercom 9 Series Indoor Station Operation Guide Figure 3-5 Control Center Go Back to the Main Page can go back to the main page of the device from any page. Do Not Disturb to enable or disable the Do Not Disturb function. Wi-Fi to enable or disable the Wi-Fi function, and you can connect to wireless network.
  • Page 18: Local Operation

    Video Intercom 9 Series Indoor Station Operation Guide 4 Local Operation 4.1 Call Settings 4.1.1 VoIP Account Settings Enable VoIP account functions, and others can call via VoIP number you have set. Before You Start Wake up the device. Refers to Wake Up the Device for details. Steps 1.
  • Page 19 Video Intercom 9 Series Indoor Station Operation Guide Before You Start Wake up the device. Refers to Wake Up the Device for details. Steps 1. On the main page of the device, tap Contact List to enter the contact list page. Figure 4-2 Contact List 2.
  • Page 20: Call Resident

    Video Intercom 9 Series Indoor Station Operation Guide Note If you enable the VoIP account functions, you should enter the contact name and the phone number of VOIP account for the standard SIP protocol. 4. Tap OK to save the settings. Note Up to 200 contacts can be added.
  • Page 21: Call Indoor Extension/Indoor Station

    Video Intercom 9 Series Indoor Station Operation Guide 4.1.4 Call Indoor Extension/Indoor Station If you install indoor station and indoor extensions at home, you can call the indoor extension via your indoor station, and vice versa. If you have installed more than 2 indoor extensions, you can also call the indoor extension from the indoor extension.
  • Page 22: Live View

    Video Intercom 9 Series Indoor Station Operation Guide Steps 1. On the main page of the device, tap → Call Log to enter the call log page. Figure 4-5 Call Logs 2. Tap a piece of call logs in the list to call back. Note Indoor extension does not support this function.
  • Page 23: Arm/Disarm

    Video Intercom 9 Series Indoor Station Operation Guide Figure 4-6 Live View 2. Tap Main Door Station to enter the live view page of door station. Note On the Call from Door Station page, there are 2 unlock buttons: Unlock 1, and ●...
  • Page 24: Disarm Your Room

    Video Intercom 9 Series Indoor Station Operation Guide Before You Start Wake up the device. Refers to Wake Up the Device for details. ● On the main page of the device, tap Settings → Advanced Settings to enable the ● Zone Alarm functions.
  • Page 25 Video Intercom 9 Series Indoor Station Operation Guide Steps Note Arming status page and zone settings page are hidden by default. You should enable alarm function first. 1. On the main page of the device, tap Settings → Preference → Scene Settings to enter the arming mode settings page.
  • Page 26: Information Management

    Video Intercom 9 Series Indoor Station Operation Guide Note Zones are configurable on the arming mode page. ● 24H alarm zone including smoke detector zone and gas detector zone will be ● triggered even if they are disabled. Arming mode settings should be configured with the settings of arming status ●...
  • Page 27 Video Intercom 9 Series Indoor Station Operation Guide Tap the item to view the details of the notice. Delete Tap delete button at the upper-right corner of the page and select items to delete. Alarm Log On the main page of the device, tap or slide down to enter the alarm information page.
  • Page 28 Video Intercom 9 Series Indoor Station Operation Guide Delete Tap delete button at the upper-right corner of the page and select pictures to delete. Delete Captures and Messages Automatically On the main page of the device, tap Settings → Basic Settings to enter the settings page.
  • Page 29: Remote Operation Via Mobile Client

    Video Intercom 9 Series Indoor Station Operation Guide 5 Remote Operation via Mobile Client 5.1 Set up Mobile Client You can configure and operate the device via mobile client remotely. Before You Start Make sure your mobile device has been connected to Wi-Fi. Steps 1.
  • Page 30: Remote Operation

    Video Intercom 9 Series Indoor Station Operation Guide Note Make sure the device and the mobile device are in the same LAN. - Wired Connection: a. Tap Next. b. Connect the device to the router with a network cable. Note Make sure your mobile phone is connected to the same router.
  • Page 31: Remote Operation Via The Client Software

    Video Intercom 9 Series Indoor Station Operation Guide 6 Remote Operation via the client software The Video Intercom module provides remote control and configuration on video intercom products via the iVMS-4200 client software. 6.1 Call Indoor Station Steps 1. On the main page, click Access Control → Video Intercom to enter the Video Intercom page.
  • Page 32: Receive Call From Indoor Station/Door Station

    Video Intercom 9 Series Indoor Station Operation Guide 6.2 Receive Call from Indoor Station/Door Station Steps 1. Select the client software in the indoor station or door station page to start calling the client and an incoming call dialog will pop up in the client software. Figure 6-2 Incoming Call from Indoor Station 2.
  • Page 33: View Call Logs

    Video Intercom 9 Series Indoor Station Operation Guide You can get the live view of the door station and outer door station in the Main View module and control the door station and outer door station remotely. In the Main View module, double-click a door station or outer door station device or drag the device to a display window to start the live view.
  • Page 34 Video Intercom 9 Series Indoor Station Operation Guide You can create different types of notices and send them to the residents. Four notice types are available, including Advertising, Property, Alarm and Notice Information. Steps 1. On the main page, click Access Control → Video Intercom to enter the Video Intercom page.
  • Page 35 Video Intercom 9 Series Indoor Station Operation Guide Figure 6-5 Create a Notice 4. Edit the notice on the right panel. 1) Click ... on the Send To field to pop up the Select Resident dialog. 2) Check the checkbox(es) to select the resident(s). Or you can check the All checkbox to select all the added residents.
  • Page 36: Search Video Intercom Information

    Video Intercom 9 Series Indoor Station Operation Guide Note Up to 6 pictures in the JPGE format can be added to one notice. And the maximum size of one picture is 512KB. 7) Enter the notice content in the Information field. 8) Optional: You can also click Clear to clear the edited content.
  • Page 37: Search Notice

    Video Intercom 9 Series Indoor Station Operation Guide Figure 6-6 Search Call Logs 3. Set the search conditions, including call status, device type, start time and end time. Call Status Click to unfold the drop-down list and select the call status as Dialed, Received or Missed.
  • Page 38 Video Intercom 9 Series Indoor Station Operation Guide Steps 1. On the main page, click Access Control → Video Intercom to enter the Video Intercom page. 2. Click Notice to enter the Notice page. Figure 6-7 Search Notice 3. Set the search conditions, including notice type, subject, recipient, start time and end time.
  • Page 39 Video Intercom 9 Series Indoor Station Operation Guide 6. You can view and edit the notice details, check the sending failed/sent succeeded/ unread users, and resend the notice to sending failed/unread users. 7. Optional: Click Export to export the notices to your PC.
  • Page 40: Communication Matrix And Device Command

    A. Communication Matrix and Device Command Communication Matrix Scan the following QR code to get the device communication matrix. Note that the matrix contains all communication ports of Hikvision access control and video intercom devices. Figure A-1 QR Code of Communication Matrix Device Command Scan the following QR code to get the device common serial port commands.
  • Page 41 UD27308B...

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