Cisco TelePresence MX Series Administrator's Manual page 104

Cisco TelePresence MX Series
Contents
Factory resetting
If you have to reset your video system to its default factory
settings, we recommend that you use either the Touch
controller or the web interface. If neither of these methods
are available, you can use the video system's reset button.
When factory resetting the video system the following
happens:
• Call logs will be deleted.
• Passwords will be reset to default.
• All system parameters will be reset to default values.
• All files that have been uploaded to the system will be
deleted. This includes, but is not limited to, custom
backgrounds, certificates, the favorites list and the
inactive software image.
• Release keys and option keys will not be affected.
• The system restarts automatically after the reset.
It is not possible to undo a factory reset.
If you want to backup your current configuration
before you factory reset the unit, open a web browser
and follow these steps:
• Enter the IP address of the video system in the
address bar and sign in.
• Navigate to Maintenance > Backup and
• Click Take backup and follow the instructions to
save the file on your computer.
D14850.05 MX Series Administrator Guide TC6.1, APRIL 2013.
Introduction Web interface
Touch
1. Tap gently on the Touch screen if the unit is in sleep
mode.
2. Navigate to
Reset.
3. Tap the Factory Reset
The system reverts to the default factory settings and
restarts automatically. This will take a few minutes.
The system confirms the factory reset by displaying a
notification on the main screen when up and running
again. The notification disappears after approximately
10 seconds.
Web
Tap Settings (
controller to find the system's IP address (IPv4
or IPv6).
1. Open a web browser and enter the IP address of the
video system in the address bar.
2. Navigate to
3. Read the provided information carefully before you click
Perform a factory
4. If you are sure you want to perform a factory reset, click
the red Reset
The system reverts to the default factory settings and
restarts automatically. This will take a few minutes.
The system confirms the factory reset by displaying a
Restore. notification on the main screen when up and running
again. The notification disappears after approximately
10 seconds.
System settings
Settings ( ) > Administrator Settings >
button.
) > System Information on the Touch
Maintenance > Factory Reset.
reset.
button.
104
Setting passwords
Reset
button
1. Remove the video system's back cover.
2. Use the tip of a pen (or similar) to press and hold the
recessed reset button until the screen turns black
(approximately 10 seconds). Then release the button.
The system reverts to the default factory settings and
restarts automatically. This will take a few minutes.
The system confirms the factory reset by displaying a
notification on the main screen when up and running
again. The notification disappears after approximately
10 seconds.
Reset button
The recessed button can be quite
difficult to use. You should feel the
button go down when pushed.
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Administrator Guide
Appendices Appendices
Lift this handle to lock/
unlock the back cover.
Similar function also on
table stand and wall mount
options.