Samsung Jet Bot VR50T95735W/SA User Manual page 42

Symptom
The Jet Bot does not detect and
crosses No-go Zones.
The Intelligent Power Control
function works on a normal floor.
The Intelligent Power Control
function does not work.
The Corner Clean function does
not work.
The Corner Clean function works
though there is no wall or corner.
The Corner Clean function works
though the Jet Bot has not
approached a wall or corner.
The Jet Bot bumps into furniture
or a wall.
SmartThings App cannot be
installed.
I have installed the SmartThings
App, but the Jet Bot fails to be
connected.
I fail to log into the SAMSUNG
account.
42 English
• If the Jet Bot does not start cleaning from the Clean
Station, the set No-go Zones function does not work.
Therefore, start cleaning from the Clean Station to use
the function.
• Check whether the floor is not even and then the Jet
Bot works with its body a bit lifted up.
• Check whether there are any foreign matter on the Cliff
Sensor which is at the bottom of the Jet Bot.
• Check whether the floor color is dark.
• When the Jet Bot cleans a carpet with short fiber and
bright color, it may recognize the carpet as a floor and
then the Intelligent Power Control function may not
work.
• When the Jet Bot cannot recognize the wall, the Corner
Clean function may not work.
– When an obstacle made of a reflective material is in
front of the wall
– When the wall itself is made of a reflective material
– When the wall is a dark color
• Check whether small obstacles are arranged in a narrow
space.
• When the Jet Bot recognizes the front obstacle as a
wall, the Corner Clean function may work.
• When the degree of the angle of a corner which the
Jet Bot detects is large, the Corner Clean function may
work without approaching the corner.
• The Jet Bot may contact a wall or furniture during
cleaning, and it is designed to give high performance
cleaning to corner areas. The contact is certified as a
soft touch to a product, a wall or furniture so there is
no concern about damage when in use.
• To check the compatibility of the SmartThings App with
your smartphone, visit 'Play Store' or 'App Store'.
• The supporting OS version for the SmartThings App
may change later.
• For rooted smart devices, standard installation and use
will not be guaranteed.
• Connect the Jet Bot to a wireless router by referring to
the 'SmartThings App' of the user manual.
• Check your ID and password on the screen of the
SAMSUNG account.
Checklist