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Troubleshooting
Caution! Before troubleshooting, disconnect the power supply. Only a qualified electrician of competent
person must do the troubleshooting that is not in this manual.
Important! There are some sounds during normal use (compressor, refrigerant circulation).
Problem
Appliance does not
work
Appliance freezes
too much
The food is not
frozen enough.
Heavy build-up of
frost on the door
seal.
Unusual noises
If the malfunction shows again, contact the Service Center.
These data are necessary to help you quickly and correctly. Write the necessary data here, refer to the
rating plate.
Possible cause
Mains plug is not plugged in
or is loose
Fuse has blown or is
defective
Socket is defective
Temperature is set too cold
or the appliance runs at MAX
setting.
Temperature is not properly
adjusted.
Door was open for an
extended period.
A large quantity of warm
food was placed in the
appliance within the last 24
hours.
The appliance is near a
heat source.
Door seal is not air-tight.
Appliance is not level.
The appliance is touching
the wall or other objects.
A component, e.g. a pipe,
on the rear of the appliance
is touching another part of
the appliance or the wall.
Solution
Insert mains plug.
Check fuse, replace if necessary.
Mains malfunctions are to be corrected by an
electrician.
Turn the temperature regulator to a warmer
setting temporarily.
Please look in the initial Temperature Setting section.
Open the door only as long as necessary.
Turn the temperature regulation to a colder
setting temporarily.
Please look in the installation location section.
Carefully warm the leaking sections of the door seal
with a hair dryer (on a cool setting). At the same time
shape the warmed door seal by hand such that it sits
correctly.
Re-adjust the feet.
Move the appliance slightly.
If necessary, carefully bend the component out of
the way.
13
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