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TROUBLESHOOTING
PROBLEM
Freezer does not operate.
Compressor turns on and off
frequently.
Temperature inside the freezer is
too warm.
Temperature inside the freezer is
too cold.
Popping or cracking sound when
compressor comes on.
Bubbling or gurgling sound, like
water boiling.
Vibrations.
Moisture forms on inside freezer
walls.
Moisture forms on outside of
freezer.
The door will not close properly.
IMPORTANT: If your appliance appears not to be operating correctly, turn off the appliance at
the switch and then contact the Service Department.
DO NOT ATTEMPT TO REPAIR THE APPLIANCE YOURSELF.
The appliance must be accessible for a qualified person to perform any necessary repair.
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POSSIBLE CAUSE
Not plugged in.
The circuit breaker tripped or a blown fuse.
The room temperature is hotter than normal.
A large amount of food has been added to the freezer.
The door is open too often, or not fully closed.
The temperature control is not set correctly.
The door gasket does not seal properly.
The freezer does not have the correct clearances.
The freezer has recently been disconnected for a period of time. Four hours
are required for the freezer to cool down completely.
The Fast freeze mode has been set.
Temperature control is set too warm. Turn the control to a cooler setting and
allow several hours for the temperature to stabilize.
Door is kept open too long or opened too frequently. Open the door less.
The door is not closed completely.
The door gasket does not seal properly.
A large amount of warm or hot food might have been stored recently. Wait
until the freezer has had a chance to reach its selected temperature.
The freezer has recently been disconnected for a period of time. Four hours
are required for the freezer to cool down completely.
Temperature control is set too cold. Turn the control to a warmer setting and
allow several hours for the temperature to stabilize.
Metal parts undergo expansion and contraction, as in hot water pipes. This is
normal. Sound will level off or disappear as freezer continues to run.
Refrigerant (used to cool freezer) is circulating throughout the system. This is
normal.
Check to assure that the freezer is level.
Floor is uneven or weak. Freezer rocks on the floor when it is moved slightly.
Be sure floor can adequately support freezer. Level the freezer by putting
wood or metal shims under part of the freezer.
The freezer is touching the wall. Re-level the freezer and move it from the wall.
See "Installation Instructions".
Weather is hot and humid, which increases internal rate of frost build-up. This
is normal.
Door is slightly open.
Door is kept open too long, or is opened too frequently. Open the door less
often.
The door is not sealed properly.
Door is slightly open, causing cold air from inside the freezer to meet warm
moist air from outside.
The freezer is not level.
The gasket is dirty.
The storage basket is out of position.
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