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New Zealand Product Warranty Statements of Standard Warranty Conditions
Nothing herein contained shall be construed in any way as excluding or limiting your rights under the Consumer Guarantee Act 1993.
OUR WARRANTY
This product is also covered by the manufacturer's warranty set out in this document (Our Warranty). Our Warranty
is for a period of forty eight (48) months from the date of purchase.
This is in addition to (and does not exclude, restrict or modify) any rights or remedies to which you may already be entitled to under
the New Zealand Consumer Guarantee act 1993 relating to this product.
Our warranty (which is subject to the conditions below) covers rectification free of charge of any fault arising from defective materials or
components or faulty workmanship.
The product will be repaired or replaced at the option of Omega.
Our warranty is subject to the following conditions:
1.
That the purchaser contacts Omega prior to any product repair.
2.
That the purchaser carefully follows all instructions provided with the product and complies with all relevant electrical & plumbing
regulations when installing the product.
3.
That the purchaser carefully follows the instructions provided in the owner's handbook relating to the proper use and care of the product and
does not use the product for any purpose other than the DOMESTIC use for which it has been designed.
WHAT IS COVERED: By Our Warranty
During the warranty period, Omega or its authorised Service Centre will, at no extra charge, if your appliance is readily accessible without the
need of special equipment and subject to the terms and conditions of this warranty, repair or replace any parts which it considers defective.
WHAT IS NOT COVERED: By Our Warranty
1.
Products installed damaged or incomplete or not in compliance with the relevant electrical & plumbing regulations in their State.
2.
Normal wear and tear e.g. cleaning, light globes, filters etc.
3.
Failure resulting from power surges and electrical storms.
4.
Insect or vermin infestation.
5.
Unauthorised repairs or use of non- genuine Omega parts.
6.
Any failure caused by the product not being used in accordance with the instruction and the installation manual provided with the product.
7.
Misuse or abuse, including failure to properly maintain or service.
8.
The clearing of blockages in pumps and hoses.
9.
Damage which occurs during delivery or installation.
10.
Claims to product surface coating due to liquid or solid spill-overs, accidental damage or damage caused from cleaning products not
recommended by Omega.
HOW TO CLAIM YOUR WARRANTY
If you are contacting Omega regarding any warranty claims and spare parts inquiries, please make sure you have the following
information on hand:
1. Product Name/Model Number
2. Serial Number/s
3. Purchase Date (as per invoice or proof of purchase)
4. Purchased From
www.omegaappliances.co.nz
Omega is division of Monaco Corporation Limited
(Member Shriro Australia PTY LTD)
Phone: (09) 415 6000
Email: customercare@monacocorp.co.nz
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