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CALNET 3: Cisco Hosted Collaboration Solution from AT&T: Quick reference guide
Overview
The Cisco Unified IP phone 8851 is a full-featured IP phone with wideband audio, a hands-
free speakerphone, an integrated Ethernet switch and Bluetooth compatibility. It has a USB
port to allow you to charge your personal mobile devices while at your desk, and, with Cisco
Intelligent Proximity, allows you to easily move calls between your desk phone and mobile
device. The 8851 has ten programmable backlit line/feature buttons, which can handle
multiple calls per line, and four soft keys that guide you through all call features and
functions. The full-color display also provides scrollable access to calling features.
Cisco Unified IP phone 8851 at a glance
Phone features
1. LCD screen: Provides information about calls, messages, soft keys, time, date, etc.
2. Soft key buttons: Performs various functions visible on the LCD screen depending
on the state of the phone. The More soft key (...) displays additional options.
3. Navigation cluster: Navigates through the displayed information on the LCD screen.
4. Feature buttons: Access available features or tasks.
5. Release button: Ends an active call or session to bring the phone back to an idle
state.
6. Hold button: Places an active call on hold and resumes a held call.
7. Transfer button: Initiates either a blind or consultative transfer of an active call.
8. Conference button: Initiates a conference with up to 8 participants.
9. Headset button: Allows for hands-free communication through a headset. When
active, the button is lit.
10. Speaker button: Enables hands-free communication. When active, the button is lit.
11. Mute button: Temporarily cancels audio transmission. When the microphone is
muted, the button is lit.
12. Microphone: Allows for hands-free audio transmission.
13. Keypad: Enters digits to be dialed and entries in the Contact Directory.
14. Volume button: Controls the incoming audio for handset, headset, speaker, and
ringer.
15. Applications button: Access settings such as call history, user preferences and
phone settings, such as screen brightness, appearance, and ringtone.
16. Contacts button: Provides access personal and corporate directories.
17. Messages button: Accesses voicemail messages.
18. Back button: Returns to the previous screen or menu.
19. Speaker: Provides audio output for the ringer and hands-free communication.
20. Handset light strip: Indicates whether you have an incoming call (flashing red) or a
new voice message (steady red).
21. Line buttons: Access the different phone lines.
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Cisco Unified IP phone 8851
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