NETGEAR Orbi Pro SRR60 User Manual
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NETGEAR Orbi Pro SRR60 User Manual

NETGEAR Orbi Pro SRR60 User Manual

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User Manual
Orbi Pro
Models
SRR60
SRS60
March 2019
202-11824-05
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134, USA

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Summary of Contents for NETGEAR Orbi Pro SRR60

  • Page 1 User Manual Orbi Pro Models SRR60 SRS60 NETGEAR, Inc. March 2019 350 E. Plumeria Drive 202-11824-05 San Jose, CA 95134, USA...
  • Page 2 For regulatory compliance information including the EU Declaration of Conformity, visit https://www.netgear.com/about/regulatory/. See the regulatory compliance document before connecting the power supply. Trademarks © NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.

  • Page 3: Table Of Contents

    Sync an Add-On Orbi Pro Satellite..........18 Add Satellites to Your Network Using the Router Web Interface..................18 Set Up Your Orbi Network With the NETGEAR Insight App..20 Chapter 2 Connect to the Orbi Pro Network and Access the Router Connect to the Network..............22 Wired Connection................22...
  • Page 4 Orbi Pro Specify an Internet Connection That Uses a Login....30 Specify IPv6 Internet Connections............31 Requirements for Entering IPv6 Addresses........33 Use Auto Detect for an IPv6 Internet Connection......33 Use Auto Config for an IPV6 Internet Connection......34 Set Up an IPv6 6rd Tunnel Internet Connection......35 Set Up an IPv6 6to4 Tunnel Internet Connection......37 Set Up an IPv6 Pass Through Internet Connection......39 Set Up an IPv6 Fixed Internet Connection........39...
  • Page 5 Orbi Pro Change the admin WiFi Password or Security Level....72 Manage the Employee WiFi Network Settings.......73 Enable the Employee WiFi Network and Change the Settings.74 Change the Employee WiFi Password or Security Level..75 Set Up a Guest Network With a Captive Portal.......76 Set Up Facebook Wi-Fi..............78 View or Change Advanced WiFi Settings........80 Use the Router as a WiFi Access Point..........80...
  • Page 6 Orbi Pro Chapter 7 Customize Internet Traffic Rules for Ports Port Forwarding to a Local Server..........108 Set Up Port Forwarding to a Local Server.........108 Add a Custom Port Forwarding Service........109 Edit a Port Forwarding Service...........110 Delete a Port Forwarding Entry..........111 Application Example: Make a Local Web Server Public..111 How the Router Implements the Port Forwarding Rule..112 Port Triggering.................112...
  • Page 7 Orbi Pro Appendix A Supplemental Information Factory Settings................138 Factory Settings for Orbi Pro Router Model SRR60....138 Factory Settings for Orbi Pro Satellite Model SRS60....139 Technical Specifications..............141 Technical Specifications for Orbi Pro Router Model SRR60..141 Technical Specifications for Orbi Pro Satellite Model SRS60..143...

  • Page 8: Chapter 1 Overview

    • Connect Your Orbi Pro Router • Place Your Satellite • Sync Your Orbi Pro Satellite • Set Up Your Orbi Network With the NETGEAR Insight App For more information about the topics covered in this manual, visit the support website at support.netgear.com.

  • Page 9: Supported Orbi Pro Models

    • Orbi Pro Ceiling Satellite (Model SRC60) For more information about these Orbi Pro satellites, see their user manuals, which are available at https://www.netgear.com/support/. Note: To manage your Orbi Pro router and any Orbi Pro satellites that are connected to your Orbi Pro network, you must manage them from your Orbi Pro router web interface.

  • Page 10: Orbi Pro Satellite Model Srs60 Hardware Overview

    Orbi Pro 1. Ring LED (not shown in image) 2. Sync button (also used for WPS connection) 3. Internet port 4. Ethernet ports 5. Power On/Off button and Power LED 6. DC Power connector 7. Reset button Orbi Pro Satellite Model SRS60 Hardware Overview Figure 2.

  • Page 11: Orbi Pro Wifi System Leds

    Orbi Pro Orbi Pro WiFi System LEDs The following table describes the LED behavior for an Orbi Pro router (model SRR60) and Orbi Pro satellite (model SRS60) that are purchased together and come in the same package. Table 1. Orbi ProWiFi System router and satellite LED descriptions LED Behavior Power LED The Power LED is located above the Power On/Off button on the rear panel.

  • Page 12: Wall Mount Or Ceiling Mount Orbi Pro

    Orbi Pro Table 2. Orbi Pro add-on satellite (model SRS60) LED description LED Behavior Power LED The Power LED is located above the Power On/Off button on the rear panel. • Solid green. Power is on. • Solid amber. The satellite is rebooting. •...

  • Page 13: Ceiling-Mount Your Orbi Pro

    Orbi Pro To wall mount your router or satellite: 1. Place your Orbi router or satellite on the mount base and attach the router or satellite to the base with the provided screws. 2. Attach the mount cover to the mount base. 3.
  • Page 14 Orbi Pro To ceiling mount your router or satellite: 1. Place your Orbi router or satellite on the mount base and attach the router or satellite to the base with the provided screws. 2. Attach the mount cover to the mount base. 3.

  • Page 15: Labels

    Orbi Pro 6. Slide the mount base into the ceiling bracket. Labels The Orbi Pro router label shows the login information, the WiFi network name and password, the router’s MAC address, and the router’s serial number. The following is an example of what the router label might look like: Figure 3.

  • Page 16: Connect Your Orbi Pro Router

    Orbi Pro Figure 4. Orbi Pro satellite label Connect Your Orbi Pro Router If you want to connect your Orbi Pro router to an existing gateway, we recommend that you turn off your existing gateway’s WiFi. To cable your router: 1.

  • Page 17: Place Your Satellite

    Orbi Pro Place Your Satellite Your satellites must be within range of your router’s WiFi signal in order for it to sync with the router. Use the satellite’s ring LED to help you determine where to place your satellite. Sync Your Orbi Pro Satellite The sync process for your Orbi Pro satellite depends on whether your satellite came with your Orbi Pro WiFi System, or if your satellite is an add-on satellite.

  • Page 18: Sync An Add-On Orbi Pro Satellite

    Orbi Pro 4. If the satellite ring LED is magenta, move the satellite closer to the router and then sync the satellite to the router: a. Press the Sync button on the back of the router. b. Within two minutes, press the Sync button on the back of the satellite. The satellite attempts to sync to the Orbi router.
  • Page 19 Orbi Pro To add a satellite to your Orbi network using the router web interface: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.

  • Page 20: Set Up Your Orbi Network With The Netgear Insight App

    You can use the NETGEAR Insight app to set up your Orbi network. To find the app, search for NETGEAR Insight in the Apple App Store or Google Play Store. Then launch the NETGEAR Insight app on your mobile device and follow the prompts.
  • Page 21 Connect to the Orbi Pro Network and Access the Router To manage your Orbi Pro router and any Orbi Pro satellites that are connected to your Orbi Pro network, you must manage them from your Orbi Pro router web interface. This chapter contains the following sections: •...

  • Page 22: Connect To The Network

    Orbi Pro Connect to the Network You can connect to the Orbi network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Wired Connection You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN).

  • Page 23: Types Of Logins

    When you connect to the network (either with WiFi or with an Ethernet cable), you can use a web browser to access the router to view or change its settings. The first time you access the router, the NETGEAR installation assistant automatically checks to see if your router can connect to your Internet service.
  • Page 24 Orbi Pro When your Internet service starts, your Internet service provider (ISP) typically gives you all the information needed to connect to the Internet. For DSL service, you might need the following information to set up your router: • The ISP configuration information for your DSL account •...

  • Page 25: Log In To Orbi Web Interface

    Make sure that you selected the correct options and typed everything correctly. c. Contact your ISP to verify that you are using the correct configuration information. d. Read Troubleshooting on page 128. If problems persist, register your NETGEAR product and contact NETGEAR technical support. Log In to Orbi Web Interface When you log in to the Orbi, the browser displays the router web interface.
  • Page 26 Orbi Pro 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.

  • Page 27: Chapter 3 Specify Your Internet Settings

    Specify Your Internet Settings Usually, the quickest way to set up the router to use your Internet connection is to allow Orbi to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings. This chapter contains the following sections: •...

  • Page 28: Use The Internet Setup Wizard

    Orbi Pro Use the Internet Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router. To use the Setup Wizard: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
  • Page 29 Orbi Pro 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.

  • Page 30: Specify An Internet Connection That Uses A Login

    Orbi Pro 12. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Troubleshooting on page 128. Specify an Internet Connection That Uses a Login To view or change the basic Internet setup: 1.

  • Page 31: Specify Ipv6 Internet Connections

    15. Click the Apply button. Your settings are saved. 16. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Cannot Access the Internet on page 131. Specify IPv6 Internet Connections You can set up an IPv6 Internet connection if the router does not detect it automatically.
  • Page 32 Orbi Pro 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.

  • Page 33: Requirements For Entering Ipv6 Addresses

    Orbi Pro Requirements for Entering IPv6 Addresses IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. You can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it. The following errors invalidate an IPv6 address: •...

  • Page 34: Use Auto Config For An Ipv6 Internet Connection

    Orbi Pro 6. Select an IP Address Assignment radio button: • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).

  • Page 35: Set Up An Ipv6 6Rd Tunnel Internet Connection

    Orbi Pro length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface.
  • Page 36 Orbi Pro With a 6rd Tunnel configuration, the router follows the RFC5969 standard, supporting two ways to establish a 6rd tunnel IPv6 WAN connection: • Auto Detect Mode. In IPv6 Auto Detect mode, when the router receives option 212 from the DHCPv4 option, auto detect selects the IPv6 as 6rd Tunnel setting. The router uses the 6rd option information to establish the 6rd connection.

  • Page 37: Set Up An Ipv6 6To4 Tunnel Internet Connection

    Orbi Pro 6. Select an IPv6 Domain Name Server (DNS) Address radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option.
  • Page 38 Orbi Pro The IPv6 page displays. 5. From the Internet Connection Type menu, select 6to4 Tunnel. The page adjusts. The router automatically detects the information in the Router’s IPv6 Address on LAN field. This field shows the IPv6 address that is acquired for the router’s LAN interface.

  • Page 39: Set Up An Ipv6 Pass Through Internet Connection

    Orbi Pro Set Up an IPv6 Pass Through Internet Connection In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets.

  • Page 40: Set Up An Ipv6 Dhcp Internet Connection

    Orbi Pro 5. From the Internet Connection Type menu, select Fixed. The page adjusts. 6. Configure the fixed IPv6 addresses for the WAN connection: • IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router WAN interface. • Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway for the router’s WAN interface.
  • Page 41 Orbi Pro A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 42: Set Up An Ipv6 Pppoe Internet Connection

    Orbi Pro 9. Select an IP Address Assignment radio button: • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).
  • Page 43 Orbi Pro length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface.

  • Page 44: Change The Mtu Size

    MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...
  • Page 45 M T U Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging.

  • Page 46: Chapter 4 Control Access To The Internet

    Control Access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter includes the following sections: • Allow or Block Access to Your Network • Use Keywords to Block Internet Sites •...

  • Page 47: Allow Or Block Access To Your Network

    Orbi Pro Allow or Block Access to Your Network You can use access control to block access to your network. To set up access control: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 48: Use Keywords To Block Internet Sites

    Orbi Pro 8. To view a list of allowed or blocked devices that are not connected, click one of the following links: • View list of allowed devices not currently connected to the network • View list of blocked devices not currently connected to the network The list displays.

  • Page 49: Delete Keywords That Are Used To Block Internet Sites

    Orbi Pro For example: • Specify XXX to block http://www.badstuff.com/xxx.html. • Specify .com if you want to allow only sites with domain suffixes such as .edu or .gov. • Enter a period (.) to block all Internet browsing access. 7. Click the Add Keyword button. The keyword is added to the keyword list.

  • Page 50: Avoid Blocking On A Trusted Computer

    Orbi Pro Your settings are saved. Avoid Blocking on a Trusted Computer You can exempt one trusted computer from blocking. The computer that you exempt must be assigned a fixed IP address. You can use the reserved IP address feature to specify the IP address.
  • Page 51 Orbi Pro 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.

  • Page 52: Manage Network Access Control Lists

    Orbi Pro Your settings are saved. Manage Network Access Control Lists You can use access control to block or allow access to your network. To manage devices that are allowed or blocked: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 53: Set Up Security Event Email Notifications

    Orbi Pro To schedule blocking: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
  • Page 54 Orbi Pro The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > E-mail. The E-mail page displays.
  • Page 55 Orbi Pro Logs are sent automatically. If the log fills before the specified time, it is sent. After the log is sent, it is cleared from the router memory. If the router cannot email the log and the log buffer fills, the router overwrites the log. Control Access to the Internet User Manual...

  • Page 56: Chapter 5 Specify Network Settings

    Specify Network Settings This chapter includes the following sections: • View or Change WAN Settings • Dynamic DNS • Set Up a Default DMZ Server • Change the Router’s Device Name • Change the LAN TCP/IP Settings • Use the Router as a DHCP Server •...

  • Page 57: View Or Change Wan Settings

    Orbi Pro View or Change WAN Settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port. To view the WAN settings: 1.

  • Page 58: Dynamic Dns

    DNS service does not work because private addresses are not routed on the Internet. Set Up a New Dynamic DNS Account To set up Dynamic DNS and register for a free NETGEAR account: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 59: Specify A Dns Account That You Already Created

    A message displays the Dynamic DNS status. Specify a DNS Account That You Already Created If you already own a Dynamic DNS account with NETGEAR, no-IP, or Dyn, you can set up the router to use your account. To set up Dynamic DNS if you already created an account: 1.

  • Page 60: Change The Dynamic Dns Settings

    9. For a no-IP Dyn account, in the User Name field, enter the user name for your account. 10. For a NETGEAR account at no-IP, in the Email field, type the email address for your account. 11. In the Password (6-32 characters) field, type the password for your DDNS account.

  • Page 61: Change The Router's Device Name

    Orbi Pro correctly with them, but other applications might not function well. In some cases, one local computer can run the application correctly if the IP address for that computer is entered as the default DMZ server. DMZ servers pose a security risk. A computer designated as the default DMZ server loses much of the protection of the firewall and is exposed to exploits from the Internet.

  • Page 62: Change The Lan Tcp/Ip Settings

    Orbi Pro To change the router’s device name: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
  • Page 63 Orbi Pro The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays.

  • Page 64: Use The Router As A Dhcp Server

    Orbi Pro Use the Router as a DHCP Server By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the router. These addresses must be part of the same IP address subnet as the router’s LAN IP address.

  • Page 65: Disable The Dhcp Server Feature In The Router

    Orbi Pro The router delivers the following parameters to any LAN device that requests DHCP: • An IP address from the range that you defined • Subnet mask • Gateway IP address (the router’s LAN IP address) • DNS server IP address (the router’s LAN IP address) Disable the DHCP Server Feature in the Router By default, the router acts as a DHCP server.

  • Page 66: Manage Reserved Lan Ip Addresses

    Orbi Pro Manage Reserved LAN IP Addresses When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server. Assign reserved IP addresses to computers or servers that require permanent IP settings. Reserve an IP Address To reserve an IP address: 1.

  • Page 67: Edit A Reserved Ip Address

    Orbi Pro Edit a Reserved IP Address To edit a reserved address entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.

  • Page 68: Custom Static Routes

    Orbi Pro 5. Select the radio button next to the reserved address. 6. Click the Delete button. The address is removed. Custom Static Routes Typically, you do not need to add static routes unless you use multiple routers or multiple IP subnets on your network.

  • Page 69: Edit A Static Route

    Orbi Pro A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 70: Delete A Static Route

    Orbi Pro 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.

  • Page 71: Change The Admin Wifi Network Settings

    Orbi Pro Change the admin WiFi Network Settings You can set up three WiFi networks for your Orbi Pro network: one for administrative access, one for employee access, and one for guest access. Your Orbi Pro router and satellite come preset with the same admin WiFi network name (SSID) and WiFi network key (password).

  • Page 72: Change The Admin Wifi Password Or Security Level

    When you use multiple routers, satellites, or extenders in your network (access points), you experience less interference if adjacent access points use different. The recommended channel spacing NETGEAR recommends a minimum of four channels between adjacent access points (for example, use channels 1 and 5, or 6 and 10).

  • Page 73: Manage The Employee Wifi Network Settings

    Orbi Pro A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.
  • Page 74 Orbi Pro Enable the Employee WiFi Network and Change the Settings Before you can set up the employee WiFi network, you must enable it. You must be connected to the admin network to cenable the employee WiFi network and change the settings.

  • Page 75: Change The Employee Wifi Password Or Security Level

    Orbi Pro The name can be up to 32 characters long and it is case-sensitive. The default SSID is randomly generated and is on the router’s label. If you change the name, make sure to write down the new name and keep it in a safe place. 9.

  • Page 76: Set Up A Guest Network With A Captive Portal

    Orbi Pro 5. Under Security Options, select a WPA option: • WPA2-PSK [AES] • WPA-PSK [TKIP] + WPA2-PSK [AES] The WPA2 option uses the newest standard for the strongest security, but some older computers and WiFi devices cannot use WPA2. If your network includes old computers and WiFi devices, select the WPA-PSK [TKIP] + WPA2-PSK [AES] radio button.
  • Page 77 Orbi Pro 5. Select the Enable Guest Portal check box. 6. Leave the Enable SSID Broadcast check box selected. Allowing the router to broadcast its WiFi network name (SSID) makes it easier to find your network and connect to it. If you clear this check box, that creates a hidden network.

  • Page 78: Set Up Facebook Wi-Fi

    Orbi Pro 16. To set up a redirect URL, select the URL radio button and enter the URL for the page to which you want to redirect users to in the field. After visitors agree to the terms and conditions, they are redirected to this page. 17.
  • Page 79 Orbi Pro The name can be up to 32 characters long and it is case-sensitive. If you change the name, make sure to write down the new name and keep it in a safe place. 8. In the Authentication Mode section, select the Facebook Wi-Fi radio button. The page adjust and displays the Add Page button.

  • Page 80: View Or Change Advanced Wifi Settings

    Orbi Pro View or Change Advanced WiFi Settings To view or change advanced WiFi settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
  • Page 81 Orbi Pro For example, you can use the Orbi router as a WiFi access point that connects to a gateway or modem router that you already use for your Internet service. In this situation, you do not need to change the settings for the gateway or modem router. To set up the Orbi router as an AP after you set up your Internet connection: 1.

  • Page 82: Set Up Router Mode

    Orbi Pro Set Up Router Mode If you set up your router as an access point, you can change it back to a router. To set up the Orbi router as a router 1. Use an Ethernet cable to connect the Internet port of this router to a LAN port on your existing router or gateway.

  • Page 83: Enable Or Disable Implicit Beamforming

    Orbi Pro 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.

  • Page 84: Enable Or Disable Mu-Mimo

    Orbi Pro Enable or Disable MU-MIMO Multiuser multiple input, multiple output (MU-MIMO) improves performance when multiple MU-MIMO-capable WiFi clients transfer data at the same time. WiFi clients must support MU-MIMO, and they must be connected to a 5 GHz WiFi band. This feature is enabled by default, but you can disable it.

  • Page 85: Set Up A Bridge For A Port Group Or Vlan Tag Group

    Orbi Pro The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Speedtest. The Speedtest page displays. 5.

  • Page 86: Set Up A Bridge For A Vlan Tag Group

    Orbi Pro The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > VLAN/Bridge Settings. The VLAN/IPTV Setup page displays.

  • Page 87: Improve Network Connections With Universal Plug N Play

    Orbi Pro 4. Select ADVANCED > Advanced Setup > VLAN/Bridge Settings. The VLAN/Bridge Settings page displays. 5. Select the Enable VLAN/Bridge Group check box. The page expands. 6. Select the By VLAN tag group radio button. The section expands. 7. Click the Add button. The Add VLAN Rule page displays.
  • Page 88 Orbi Pro If you use applications such as multiplayer gaming, peer-to-peer connections, or real-time communications such as instant messaging or remote assistance (a feature in Windows XP), enable UPnP. To enable Universal Plug and Play: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
  • Page 89 Orbi Pro Portmap Table also displays what type of port is open and whether that port is still active for each IP address. 9. To refresh the information in the UPnP Portmap Table, click the Refresh button. Specify Network Settings User Manual...

  • Page 90: Chapter 6 Manage Your Network

    Manage Your Network This chapter describes the router settings for administering and maintaining your router and home network. The chapter includes the following sections: • Update the Router and Satellite Firmware • Change the admin Password • Set Up Password Recovery •...

  • Page 91: Update The Router And Satellite Firmware

    Orbi Pro Update the Router and Satellite Firmware You can use the router web interface to check if new firmware is available and update your router and satellite, or you can manually update the firmware for your router and satellite. Enable the Automatic Firmware Update Feature You can let the router automatically update its firmware and the firmware for any Orbi satellites on the network.

  • Page 92: Manually Update Firmware

    To manually update the firmware on your Orbi router and satellite, follow these high level steps: 1. Visit netgear.com/support and download the firmware for both your Orbi router and satellite. 2. Update the firmware on your Orbi satellite.

  • Page 93: Manually Update Router Firmware

    Orbi Pro To manually update your satellite’s firmware: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin.

  • Page 94: Change The Admin Password

    Orbi Pro The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Firmware Update > Manual Update. The Firmware Update page displays.

  • Page 95: Set Up Password Recovery

    Orbi Pro 6. To be able to recover the password, select the Enable Password Recovery check box. We recommend that you enable password recovery. 7. Click the Apply button. Your settings are saved. Set Up Password Recovery We recommend that you enable password recovery if you change the password for the router user name admin.

  • Page 96: View Router Status

    Orbi Pro recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser. To recover your password: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2.

  • Page 97: Display Internet Port Statistics

    Orbi Pro Display Internet Port Statistics To display Internet port statistics: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.

  • Page 98: Check The Internet Connection Status

    Orbi Pro Check the Internet Connection Status To check the Internet connection status: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.

  • Page 99: View And Manage Logs Of Router Activity

    Orbi Pro To view your satellite’s status: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin.

  • Page 100: View Devices Connected To The Network

    Orbi Pro The Logs page displays the following information: • Date and time. The date and time the log entry was recorded. • Source IP. The IP address of the initiating device for this log entry. • Target address. The name or IP address of the website or news group visited or to which access was attempted.

  • Page 101: View Satellites Connected To The Network

    Orbi Pro • Connection Type. This section displays how the device is connected to the Orbi network through a wired Ethernet connection or WiFi connection. • Connected Orbi. This section displays the Orbi router or satellite that the device is connected to. The Orbi router’s or satellite’s MAC address also displays. 5.

  • Page 102: Monitor Internet Traffic

    Orbi Pro Monitor Internet Traffic Traffic metering allows you to monitor the volume of Internet traffic that passes through the router Internet port. You can set limits for traffic volume. To monitor Internet traffic: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 103: Manage The Router Configuration File

    Orbi Pro 9. If you want the router to issue a warning message before the monthly limit of Mbytes or hours is reached, in the Traffic Control section, enter a numeric value. By default, the value is 0 and no warning message is issued. 10.

  • Page 104: Erase The Current Configuration Settings

    Orbi Pro Erase the Current Configuration Settings You can erase the current configuration and restore the factory default settings. You might want to do this if you move the router to a different network. To erase the configuration settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 105: Set Up Remote Management

    Orbi Pro The file is uploaded to the router and the router reboots. WARNING: Do not interrupt the reboot process. Set Up Remote Management You can access your router over the Internet to view or change its settings. You must know the router’s WAN IP address to use this feature.

  • Page 106: Use Remote Access

    Orbi Pro Select one of the following: • To allow access from a single IP address on the Internet, select the Only This Computer radio button. Enter the IP address to be allowed access. • To allow access from a range of IP addresses on the Internet, select the IP Address Range radio button.

  • Page 107: Chapter 7 Customize Internet Traffic Rules For Ports

    Customize Internet Traffic Rules for Ports You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features. This chapter includes the following sections: • Port Forwarding to a Local Server •...

  • Page 108: Port Forwarding To A Local Server

    Orbi Pro Port Forwarding to a Local Server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.

  • Page 109: Add A Custom Port Forwarding Service

    Orbi Pro The service displays in the list. Add a Custom Port Forwarding Service To add a custom service: 1. Find out which port number or range of numbers the application uses. You can usually find this information by contacting the publisher of the application or user groups or news groups.

  • Page 110: Edit A Port Forwarding Service

    Orbi Pro Edit a Port Forwarding Service To edit a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.

  • Page 111: Delete A Port Forwarding Entry

    Orbi Pro Delete a Port Forwarding Entry To delete a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.

  • Page 112: How The Router Implements The Port Forwarding Rule

    Orbi Pro How the Router Implements the Port Forwarding Rule The following sequence shows the effects of a port forwarding rule: 1. When you type the URL www.example.com in your browser, the browser sends a web page request message with the following destination information: •...

  • Page 113: Add A Port Triggering Service

    Orbi Pro Add a Port Triggering Service To add a port triggering service: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.

  • Page 114: Enable Port Triggering

    Orbi Pro Enable Port Triggering To enable port triggering: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
  • Page 115 Orbi Pro also allow incoming traffic on port 113 to reach the originating computer.” The following sequence shows the effects of the port triggering rule you define: 1. You open an IRC client program to start a chat session on your computer. 2.

  • Page 116: Chapter 8 Use Vpn To Access Your Network

    Use VPN to Access Your Network You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access. This chapter includes the following sections: • Set Up a VPN Connection •...

  • Page 117: Set Up A Vpn Connection

    To use a DDNS service, register for an account with a host name (sometimes called a domain name). You use the host name to access your network. The router supports these accounts: NETGEAR, No-IP, and Dyn. If your Internet service provider (ISP) assigned a static WAN IP address (such as 50.196.x.x or 10.x.x.x) that never changes to your Internet account, the VPN can use that IP address...

  • Page 118: Install Openvpn Software

    Orbi Pro 6. To change the service type, scroll down and select the TCP radio button. 7. To change the port, scroll down to the Service Port field, and type the port number that you want to use. 8. Click the Apply button. Your settings are saved.
  • Page 119 Orbi Pro 9. In the Windows Installer section of the page, double-click the openVPN-install-xxx.exe link. 10. Download and install the Open VPN software on your computer, click the openVPN-install-xxx.exe file. 11. Click the Next button. 12. When prompted, read the License Agreement and click the I Agree button. 13.
  • Page 120 For a client device with Windows 64-bit system, the VPN client is installed at C:\Programfiles\OpenVPN\config\ by default. 18. For a client device with Windows, modify the VPN interface name to NETGEAR-VPN: a. On your computer, go to the Networks page. If you are using Windows 10, select Control Panel >...

  • Page 121: Install Openvpn Software On Your Mac Computer

    Orbi Pro For more information about using OpenVPN on your Windows computer, visit https://openvpn.net/index.php/open-source/documentation/howto.html#quick. Install OpenVPN Software on Your Mac Computer You must install this software on each Mac computer that you plan to use for VPN connections to your router. To install VPN client software on your Mac computer: 1.

  • Page 122: Install Openvpn Software On An Ios Device

    Orbi Pro Install OpenVPN Software on an iOS Device You must install this software on each iOS device that you plan to use for VPN connections to your router. To install VPN client software on an iOS device: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 123: Use A Vpn Tunnel On Your Windows Computer

    Orbi Pro To install VPN client software on an Android device: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
  • Page 124 Orbi Pro connected. If both networks use the same LAN IP scheme, when the VPN tunnel is established, you cannot access your home router or your home network with the OpenVPN software. The default LAN IP address scheme for the router is 192.x.x.x.The most common IP schemes are 192.x.x.x, 172.x.x.x, and 10.x.x.x.

  • Page 125: Use Vpn To Access Your Internet Service At Home

    Orbi Pro Use VPN to Access Your Internet Service at Home When you’re away from home and you access the Internet, you usually use a local Internet service provider. For example, at a coffee shop you might be given a code that lets you use the coffee shop’s Internet service account to surf the web.

  • Page 126: Block Vpn Client Internet Access In The Router

    Orbi Pro 8. Click the FOR WINDOWS or FOR MACOSX button and download the configuration files for your VPN clients. 9. Unzip the configuration files and copy them to the folder where the VPN client is installed on your device. For a client device with Windows 64-bit system, the VPN client is installed at C:\Programfiles\OpenVPN\config\ by default.

  • Page 127: Use A Vpn Tunnel To Access Your Internet Service At Home

    Orbi Pro 9. Unzip the configuration files and copy them to the folder where the VPN client is installed on your device. For a client device with Windows 64-bit system, the VPN client is installed at C:\Programfiles\OpenVPN\config\ by default. Use a VPN Tunnel to Access Your Internet Service at Home To access your Internet service: 1.

  • Page 128: Chapter 9 Troubleshooting

    This chapter provides information to help you diagnose and solve problems you might experience with your Orbi router or satellite. If you do not find the solution here, check the NETGEAR support site at support.netgear.com for product and contact information. This chapter includes the following sections: •...

  • Page 129: Quick Tips

    Orbi Pro Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network When you restart your network, follow this sequence: 1. Turn off and unplug the modem. 2. Turn off the router. 3. Plug in the modem and turn it on. Wait two minutes. 4.
  • Page 130 Orbi Pro To sync the router and the satellite: 1. Place the satellite in the same room as the Orbi router. Use this satellite location only during the sync process. 2. Connect the satellite to a power source. 3. If the Power LED on the back of the satellite does not light, press the Power On/Off button.

  • Page 131: Cannot Log In To The Router

    Orbi Pro 10. If the satellite’s ring LED lights magenta, the satellite did not resync with the router. If they successfully synced when they were placed in the same room, do one of the following: • Move the satellite closer to the router and try again. The router must be within the satellite’s WiFi cover area for a good or fair connection to the satellite.

  • Page 132: Troubleshoot Internet Browsing

    Orbi Pro 7. Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router did not obtain an IP address from your Internet service provider (ISP). If your router cannot obtain an IP address from the ISP, you can force your cable or DSL modem to recognize your new router by restarting your network.

  • Page 133: Troubleshoot Pppoe

    Orbi Pro Reboot the computer and verify that the router address (www.routerlogin.net) is listed by your computer as the default gateway address. • You might be running login software that is no longer needed. If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to run that software after installing your router.You might need to go to Internet Explorer and select Tools >...

  • Page 134: Troubleshoot Wifi Connectivity

    Orbi Pro Troubleshoot WiFi Connectivity If you are experiencing trouble connecting to the Orbi WiFi network, try to isolate the problem: • Does the WiFi-enabled computer or mobile device that you are using find your WiFi network? If you disabled the router’s SSID broadcast, then your WiFi network is hidden and does not display in the list of networks that your computer or WiFi device finds.

  • Page 135: Test The Path From Your Computer To A Remote Device

    Orbi Pro ping www.routerlogin.net 3. Click the OK button. You should see a message like this one: Pinging <IP address > with 32 bytes of data If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not functioning correctly, you might be experiencing one of the following...
  • Page 136 Orbi Pro If you do not receive replies, check the following: • Check to see that the IP address of your router is listed as the default gateway for your computer. If DHCP assigns the IP configuration of your computers, this information is not visible in your computer Network Control Panel.

  • Page 137: Appendix A Supplemental Information

    Supplemental Information This appendix covers the following topics: • Factory Settings • Technical Specifications...

  • Page 138: Factory Settings

    Orbi Pro Factory Settings The following factory settings information are for the Orbi Pro router (model SRR60) and the Orbi Pro satellite (model SRS60). You can return the Orbi Pro router or satellite to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router or satellite for at least seven seconds.

  • Page 139: Factory Settings For Orbi Pro Satellite Model Srs60

    Orbi Pro Table 4. Factory default settings for the router (Continued) Feature Default Setting Firewall Inbound (communications coming in from Disabled (except traffic on port 80, the the Internet) HTTP port) Outbound (communications going out to Enabled (all) the Internet) Source MAC filtering Disabled WiFi...
  • Page 140 Orbi Pro Table 5. Factory default settings for the satellite Feature Default Setting Router login User login URL orbilogin.com User name (case-sensitive) admin Login password (case-sensitive) password Internet connection WAN MAC address Use default hardware address WAN MTU size 1500 Port speed AutoSensing Local network (LAN)

  • Page 141: Technical Specifications

    Orbi Pro Table 5. Factory default settings for the satellite (Continued) Feature Default Setting WiFi WiFi communication Enabled SSID name See satellite label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US; otherwise, varies by region RF channel 2.4 GHz front and back haul: Auto...
  • Page 142 Orbi Pro Table 6. Orbi Pro router specifications Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter • North America: 120V, 60 Hz, input • UK, Australia: 240V, 50 Hz, input •...

  • Page 143: Technical Specifications For Orbi Pro Satellite Model Srs60

    Orbi Pro Table 6. Orbi Pro router specifications (Continued) Feature Description Operating frequency range 2.4 GHz: • 2.412–2.462 GHz (US) • 2.412–2.472 GHz (Europe ETSI) 5 GHz (US): • 5.18 GHz–5.24 GHz • 5.745 GHz–5.825 GHz 5 GHz (EU): • 5.18 GHz–5.24 GHz •...
  • Page 144 Orbi Pro Table 7. Orbi Pro satellite specifications (Continued) Feature Description Electromagnetic emissions FCC Part 15 Class B VCCI Class B EN 55 022 (CISPR 22), Class B C-Tick N10947 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45 WiFi Maximum wireless signal rate complies with the IEEE 802.11 standard.

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