Cisco 7961 Quick Reference User Manual

Common Phone Tasks
Place a call Go off-hook before or after dialing
a number
Redial a number Press Redial.
Hold/Resume a call Press Hold or Resume.
Forward Phone Press CFwdAll, enter 4-digit ext
number, or press the
to forward to voicemail.
Transfer a call Press Transfer, dial the number,
then press Transfer again.
Conference Call Press, more > Confrn, dial the
participant, then press Confrn
again.
Call Pickup Lift the handset, press PickUp
Use your call logs Press to access your
directories. Highlight the call and
then lift handset.
Phone Screen Icons
Call Forwarding enabled
Call on hold
Connected call
Off-hook
On-hook
Incoming call
Shared line in use
Handset in use
Speakerphone in use
Headset in use
Message Waiting
Speed Dial configured
Option selected
Feature enabled
button
1
Programmable Buttons
Phone Screen
2
3 Footstand button
Messages
4
5
Directories
6 Help
Settings
7
8
Services
9 Volume
10 Speaker
Mute
11
12 Headset
13
Navigation button
14 Keypad
Softkey
15
16 Handset light strip
Depending on configuration, These buttons can be phone lines, speed dials, or phone
features.
Shows phone features.
Allows you to adjust the angle of the phone base.
Autodials Voicemail.
Opens/closes the Directories menu to access call logs and a searchable directory.)
Activates the help menu.
Opens/closes the Settings menu to access ringers, screen contrast, etc.
Opens/closes the Services menu. *Note: This button may not be configured on your
phone.
Controls the handset, headset, speakerphone, and ringer volume.
Toggles the speakerphone on or off.
Toggles the Mute feature on or off.
Toggles the headset on or off
Allows you to scroll through menus and highlight items. When phone is off-hook,
displays your Placed Calls log.
Allows you to dial phone numbers, enter letters, and choose menu items.
Each button activates the softkey option displayed on your phone screen.
Indicates an incoming call or new voicemail.