Cisco 7961 User Manual

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The Cisco 7961 IP telephone provides easy access to a
wide range of business features.

Phone Overview

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Backlit buttons
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Soft Keys
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Navigation button
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Directory Button
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Settings Button
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Services Button
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Messages Button
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Information Button
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Volume Button
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Speaker Button
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Mute Button
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Headset Button
Basic Phone Handling
TO PLACE A CALL
Internal
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Lift Handset, press the Speaker button, line button or
the New Call soft key
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Dial Extension
External
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Lift Handset, press the Speaker button, line button or
the New Call soft key
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Local – Dial 9 + Number
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Long Distance – Dial 9 + 1 + Number
LAST NUMBER REDIAL
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Press the REDIAL soft key
CALL HOLD
To Place a Call on Hold
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From an existing conversation, press the HOLD soft
key
To Retrieve a Call on Hold
•
Press the RESUME soft key
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If there are multiple calls on hold, scroll to the desired
line before pressing the RESUME soft key
TO TRANSFER A CALL
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During a call, press the TRANSFER soft key
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Dial the number
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Announce the call
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Press the TRANSFER soft key to complete the
transfer, hang up
OR
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If the person you attempt to transfer the call to is not
available, press the END CALL soft key and
the RESUME soft key to return to the original caller
CALL FORWARD
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When your phone is idle, press the CFWDALL soft
key
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Enter the number, OR press MESSAGE key for
sending calls directly to Voicemail
To Cancel
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Press the CFWDALL soft key
AD-HOC CONFERENCE
(maximum of 4)
While a call is in progress, press the MORE soft key and
then press the CONFRN soft key. Dial the extension or
outside number.
•
After the party answers, press the CONFRN soft key
to bring the parties together
To add additional parties
•
Repeat the above steps
To reconnect to the Conference when a called party isn't
joining
•
If the person you attempt to bring into the conference
is not available, press the END CALL soft key and
then the RESUME soft key to return to the conference
call
MEET- ME CONFERENCE
To establish a Meet Me conference
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Press the MORE soft key until you see the MEET-ME
feature
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Press the MEET-ME soft key
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Dial the MEET-ME conference number (1309, 1310)
To Join a Meet-Me Conference
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Dial the MEET-ME conference number (which will be
published to you upon use of conference function)
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You are now connected to the conference
PICK UP
If your group is set up in software
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When a phone is ringing within your group
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Press the MORE soft key until you see PICK UP, then
select the feature
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The call will begin ringing on your phone with the
caller Id of the person the call was for
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To accept the call, press the ANSWER soft key
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You are now connected
CALL PARK
To Park a Call (extensions 1220-1239)
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On an existing call, press the MORE soft key and then
the PARK soft key, the call is automatically placed
into a park position, note the position
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Hang Up
To Retrieve a Parked Call
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Dial the park position to which the call was
parked, you are now connected