Troubleshooting - HP E3800-24G-2SFP+ Installation And Getting Started Manual

Troubleshooting

This chapter describes how to troubleshoot your switch. This document
describes troubleshooting mostly from a hardware perspective. You can
perform more in-depth troubleshooting on the switch using the software tools
available with the switch, including the full-featured console interface, the
built-in web browser interface, and HP Professional Management Center (HP
PMC), the SNMP-based network management tool. For more information, see
the chapter "Troubleshooting" in the E3800 Management and Configuration
Guide, which is on the HP Web site at www.hp.com/networking/support.
may want to bookmark this Web page for easy access in the future.
This chapter describes the following:
Basic Troubleshooting Tips
■
■ Diagnosing with the LEDs
■ Proactive Networking Tools
Hardware Diagnostic Tests
■
■ Restoring the Factory Default Configuration
■ Downloading New Switch Software
HP Customer Support Services
■
(page 5-2)
(page 5-4)
(page 5-11)
(page 5-12)
(page
(page 5-15)
(page 5-15)
5
You
5-14)
5-1