Using A Troubleshooting Checklist - NETGEAR GA311 User Manual

User Manual for the NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311
Verify that the card status LEDs operate as described in the table below:
Label Activity
DATA Blinking
On
Off
1000 On
Off
100 On
Off
10 On
Off
Table 4-1. GA311 Port LED Activity

Using a Troubleshooting Checklist

If you need to test the network adapter further, check the following items:
• Inspect all cables and connections. Check the length and rating of the cable. Make sure that the
cable segment is compliant with the requirements shown in Table 2-3 on page 2-8.
• Connect the adapter to a different network port and run the tests again. If successful, the
original network port may be defective or improperly configured.
• Check the adapter installation by reviewing
Make sure that the adapter is properly seated in a PCI slot.
• Check for specific hardware problems, such as broken traces or loose/broken solder
connections.
• Check the configuration settings and change them if they are in conflict with another device.
• Make sure that your system is using the latest BIOS.
Check the PCI BIOS parameters for proper configuration of the slot where the adapter is installed.
The following table shows several possible PCI BIOS parameters. (These parameters may not all
be available on every system.)
Configuration and Troubleshooting
Description
Brief bursts of data detected on the port
Streams of data detected on the port
No data detected on the port
Good 1000 Mbps Gigabit Ethernet link
No 1000 Mbps link; possible link at different speed, possible bad cable, bad
connector, or configuration mismatch
Good 100 Mbps Gigabit Ethernet link
No 100 Mbps link; possible link at different speed, possible bad cable, bad
connector, or configuration mismatch
Good 10 Mbps Gigabit Ethernet link
No 10 Mbps link; possible link at different speed, possible bad cable, bad
connector, or configuration mismatch
"Basic Installation Instructions" on page 3-3.
4-5