Change The Call Rate - Cisco Webex Desk Pro User Manual

Video Calls

Change the Call Rate

1
Tap the Call button (not shown), then locate
the entry whose call rate you want to alter
(not shown). Tap this entry to produce the Call
menu and then tap the More (...) icon below
the green Call button, as shown.
3
Move the slider to the required setting.
15435.02 Cisco Webex Desk Pro User Guide JUNE 2020
All contents © 2020 Cisco Systems, Inc. All rights reserved
2
Tap Custom call.
4
Tap the green Call button to place the call.
About Call Rate
Call rate is the term used to express
the amount of bandwidth allocated to
the call. It is measured in kbps (kilobits
per second).
The higher the call rate is, the better
the quality is, but on the expense of
higher bandwidth consumption.
The device comes with a default call
rate. This is normally set by your
video support team. Under normal
conditions the call rate is adjusted
automatically by the device, whenever
needed. This is done to avoid choking
the video call when you try to call
someone at a higher rate than their
device and connection support.
If, for some reason, the automatic call
rate setting fails, you may also do this
manually as a last resort.
Call rate can't be changed during a
call, but you may change it just before
you place a call, as shown at left.
17