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HIKVISION ADS-24S-12 1224GPCN User Manual

Video intercom villa door station
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  • Page 1 Video Intercom Villa Door Station User Manual...
  • Page 2 WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,...
  • Page 3 Video Intercom Villa Door Station User Manual DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.
  • Page 4 Video Intercom Villa Door Station User Manual Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Indicates a hazardous situation which, if not avoided, will or could Danger result in death or serious injury. Indicates a potentially hazardous situation which, if not avoided, could Caution result in equipment damage, data loss, performance degradation, or...
  • Page 5 Video Intercom Villa Door Station User Manual Safety Instruction Warning All the electronic operation should be strictly compliance with the electrical safety regulations, ● fire prevention regulations and other related regulations in your local region. Please use the power adapter, which is provided by normal company. The power consumption ●...
  • Page 6 The power supply must conform to LPS. The recommended adaptor models and manufacturers ● are shown as below. Use the attached adapter, and do not change the adaptor randomly. Model Manufacturer Standard ADS-24S-12 1224GPCN SHENZHEN HONOR ELECTRONIC CO.,LTD G0549-240-050 SHENZHEN GOSPELL DIGITAL TECHNOLOGY CO.,LTD...
  • Page 7 Video Intercom Villa Door Station User Manual Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 8 Video Intercom Villa Door Station User Manual EU Conformity Statement This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union.
  • Page 9 Video Intercom Villa Door Station User Manual rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à l'établissement d'une communication satisfaisante. This equipment should be installed and operated with a minimum distance 20cm between the radiator and your body. Cet équipement doit être installé et utilisé à une distance minimale de 20 cm entre le radiateur et votre corps.

  • Page 10: Table Of Contents

    Video Intercom Villa Door Station User Manual Contents Chapter 1 Appearance ........................ 1 Chapter 2 Terminal and Wiring Description ................. 3 2.1 Terminal Description ......................3 Chapter 3 Installation ......................... 5 3.1 Accessory Introduction ......................5 3.2 Surface Mounting ........................6 3.3 Flush Mounting ........................
  • Page 11 Video Intercom Villa Door Station User Manual 6.1.2 Call Center ........................37 6.2 Unlock Door ......................... 37 6.2.1 Unlock by Password ....................37 6.2.2 Unlock by Face ......................37 6.2.3 Unlock by Presenting Card ..................37 6.2.4 Unlock by QR Code ..................... 37 Chapter 7 Quick Operation via Web Browser ................
  • Page 12 Video Intercom Villa Door Station User Manual 8.6.9 Set Video and Audio Parameters ................53 8.6.10 Set Image Parameters ....................54 8.6.11 Motion Detection ...................... 55 8.6.12 Event Linkage ......................56 8.6.13 Access Control Settings ..................... 57 8.6.14 Intercom Settings ...................... 60 8.6.15 Set Card Security .......................

  • Page 13: Chapter 1 Appearance

    Video Intercom Villa Door Station User Manual Chapter 1 Appearance Figure 1-1 Device Appearance Table 1-1 Description Description IR Light Microphone IR Light Camera Touch Screen Button TF Card Slot...
  • Page 14 Video Intercom Villa Door Station User Manual Description Debugging Port TAMPER Terminals Network Interface Loudspeaker...

  • Page 15: Chapter 2 Terminal And Wiring Description

    Video Intercom Villa Door Station User Manual Chapter 2 Terminal and Wiring Description 2.1 Terminal Description Figure 2-1 Terminal Description Table 2-1 Description of Terminal and Interfaces Name Interface Description DOOR Door Lock Relay Output 2 (NC) COM2 Common Interface Door Lock Relay Output 2 (NO) Door Lock Relay Output 1 (NO) COM1...
  • Page 16 Video Intercom Villa Door Station User Manual Name Interface Description Alarm Input 4 (For the access of Exit Button) Note Before accessing to the Exit Button, select Input as Exit Button in I/O Settings page first. Grounding RS-485 485+ RS-485 Communication Interface 485- Power Input 12 VDC Input...

  • Page 17: Chapter 3 Installation

    Video Intercom Villa Door Station User Manual Chapter 3 Installation Note Make sure the device in the package is in good condition and all the assembly parts are included. ● Make sure your power supply matches your door station. ● Make sure all the related equipment is power-off during the installation.

  • Page 18: Surface Mounting

    Video Intercom Villa Door Station User Manual 3.2 Surface Mounting Steps 1. Stick the mounting template on the wall. Drill screw holes according to the mounting template. Remove the template from the wall.
  • Page 19 Video Intercom Villa Door Station User Manual Figure 3-2 Mounting Template 2. Secure the mounting plate on the gang box with the 4 supplied screws (SC-KA4X25). Remove the back cover and route the cable through the cable hole, wire the cables and insert the cables in the gang box.

  • Page 20: Flush Mounting

    Video Intercom Villa Door Station User Manual 3. Align the device with the mounting plate, and secure the device on the mounting plate with 1 supplied screw (SC-M3X8NL-SUS316L-GB78). Figure 3-3 Surface Mounting 3.3 Flush Mounting Steps 1. Make sure the gang box is installed on the wall. 2.
  • Page 21 Video Intercom Villa Door Station User Manual Figure 3-4 Flush Mounting...

  • Page 22: Chapter 4 Activation

    Video Intercom Villa Door Station User Manual Chapter 4 Activation 4.1 Activate Device Locally You are required to activate the device first by settings a strong password for it before you can use the device. Steps 1. Power on the device to enter the activation page automatically. 2.

  • Page 23: Activate Device Via Client Software

    Video Intercom Villa Door Station User Manual Note The computer and the device should belong to the same subnet. 3. Create and enter a password into the password field. 4. Confirm the password. 5. Click OK to activate the device. 4.3 Activate Device via Client Software You can only configure and operate the door station after creating a password for the device activation.

  • Page 24: Chapter 5 Local Configuration

    Video Intercom Villa Door Station User Manual Chapter 5 Local Configuration 5.1 Quick Configuration After activating the device, the quick configuration page will pop up automatically. Steps 1. Select the system language and tap NEXT.
  • Page 25 Video Intercom Villa Door Station User Manual Figure 5-1 Select Language 2. Set password reset method and tap NEXT. - Enter the Reserved Email address, then you can reset the admin password by email. Note On the security questions settings page, you can tap Change to Reserved Email to modify the password reset method.
  • Page 26 Video Intercom Villa Door Station User Manual Figure 5-2 Password Reset by Setting Reserved Email Address - Tap Change to Security Question. Select 3 security questions from deficiency list and enter the answers of the questions, then you can reset the password by answering security questions.
  • Page 27 Video Intercom Villa Door Station User Manual Figure 5-3 Password Reset by Setting Security Questions 3. Set network parameters and tap NEXT.
  • Page 28 Video Intercom Villa Door Station User Manual Figure 5-4 Wired Network Set the IP address, Subnet Mask and Gateway manually. Enable DHCP, the device will get network parameters automatically.
  • Page 29 Video Intercom Villa Door Station User Manual Figure 5-5 Wireless Network 4. Enable the cloud service functions and create a verification code. Tap NEXT.

  • Page 30: Authentication Via Admin

    Video Intercom Villa Door Station User Manual Figure 5-6 Cloud Service 5. Tap Next to finish wizard. 5.2 Authentication via Admin You can configure the parameters of the device on the menu page. You should authenticate to enter the menu.
  • Page 31 Video Intercom Villa Door Station User Manual If you want to authenticate via face or card, you should add administrator first. Refers to User Management for details. Steps 1. Hold the screen to enter the authentication page. 2. You can enter the admin password or authentication via face or card to enter the menu. Note Admin password is set as activation password.

  • Page 32: Forget Admin Password

    Video Intercom Villa Door Station User Manual Figure 5-7 Menu Page 5.3 Forget Admin Password Admin password is used for authenticating to enter the local configuration menu. If you forget the password, you can change it by entering security questions' answers. Steps 1.
  • Page 33 Video Intercom Villa Door Station User Manual Figure 5-8 Authentication Page 2. Tap Forgot Password. 3. Change the admin password via entering answers of security questions or email address. 4. Create and confirm a new password.

  • Page 34: User Management

    Video Intercom Villa Door Station User Manual 5.4 User Management On the user management page, you can add new users, configure the user's room information, card information, and face information. Before You Start Authenticate and enter the menu first. Refers to Authentication via Admin for details. Steps 1.
  • Page 35 Video Intercom Villa Door Station User Manual Figure 5-9 User Management 2. Tap + to enter the add user page. 3. Set Employee No., Name, Room No. and Floor No.. 4. Add Face. 1) Tap Face Picture, and point the face at the camera. 2) Tap to add the face.

  • Page 36: Network Parameters Settings

    Video Intercom Villa Door Station User Manual 2) Enter the card No. manually or present the card in the card presenting area to obtain the card 3) Tap OK to enable the settings. 6. Set User Role as Normal User or Administrator. 7.
  • Page 37 Video Intercom Villa Door Station User Manual Figure 5-10 Wired Network Settings 2. Edit the wired network parameters. - Edit the wired network parameters manually. - Enable DHCP, and the system will get the parameters automatically.

  • Page 38: Connect To Wi-Fi

    Video Intercom Villa Door Station User Manual 5.5.2 Connect to Wi-Fi Before You Start Authenticate and enter the menu first. Refers to Authentication via Admin for details. Steps 1. On the menu, tap Network → Wi-Fi to enter the settings page. Figure 5-11 Wi-Fi Settings 2.

  • Page 39: Cloud Service Settings

    Video Intercom Villa Door Station User Manual 3. Select a Wi-Fi and enter the password to connect. 5.5.3 Cloud Service Settings Enable the function, you can configure the device via mobile client remotely. Before You Start Authenticate and enter the menu first. Refers to Authentication via Admin for details. Steps 1.

  • Page 40: Device Hotspot

    Video Intercom Villa Door Station User Manual Figure 5-12 Cloud Service Settings 2. Slide to enable the function. 3. Edit the Cloud Service Address and create a Verification Code. 4. Tap √ to save the settings. 5.5.4 Device Hotspot Set the device hotspot.
  • Page 41 Video Intercom Villa Door Station User Manual On the menu, tap Network → Hotspot to enter the settings page. Figure 5-13 Hotspot Settings Click to enable Hotspot. Set hotspot Name and Password. Click Save.

  • Page 42: Local Settings

    Video Intercom Villa Door Station User Manual 5.6 Local Settings Steps 1. Tap Local on the settings page. Figure 5-14 Local Settings 2. Tap Language and select a language at your needs. 3. Tap Number Configuration and set the building No., floor No., room No., project No., and unit No.

  • Page 43: System Maintenance

    Video Intercom Villa Door Station User Manual 4. Tap Mode Selection to choose live view or custom theme. 5. Tap to Enable Face Auth., Open Door via QR Code and Call Management Centerat your needs. 6. Tap Brightness and drag the block to adjust the screen light. 5.7 System Maintenance You can restore the device, upgrade system, reboot device or view device information, capacity and user manual on the system maintenance page.
  • Page 44 Video Intercom Villa Door Station User Manual Figure 5-15 System Maintenance System Information You can view the device model, serial No., APP version and disclaimer. Capacity You can view the used and total capacity of user, face and card. Device Upgrade Tap Upgrade to get the upgrade package online.
  • Page 45 Video Intercom Villa Door Station User Manual User Manual You can scan the QR code to get the user manual. Restore to Factory Settings Tap Restore to Factory Settings to restore all parameters and reboot the system. Restore to Default Settings Tap Restore to Default Settings to restore the default settings and reboot the system.

  • Page 46: Chapter 6 Local Operation

    Video Intercom Villa Door Station User Manual Chapter 6 Local Operation 6.1 Call from the Device Door station supports calling users or management center. 6.1.1 Call Resident Call Resident from Door Station On the main page, tap to enter the calling page.
  • Page 47 Video Intercom Villa Door Station User Manual Figure 6-1 Calling Enter the Room No., and tap to call residents. Tap contact button to enter the contact list. Select a contact from the list to call.
  • Page 48 Video Intercom Villa Door Station User Manual Figure 6-2 Contacts Call Resident from Outer Door Station On the main page of the outer door station, tap Call to enter the calling page. Enter Phase No. + # + Building No. + # + Unit No. + # + Room No., and tap Call again to call residents.

  • Page 49: Call Center

    Video Intercom Villa Door Station User Manual 6.1.2 Call Center On the settings page, tap Local and enable Call Management Center to set the calling shortcut key. on the main page to call management center administrator. Tap cancel button to cancel during calling management center.
  • Page 50 Video Intercom Villa Door Station User Manual Steps Note Make sure that the door station IP has been added to the indoor station, and the indoor station ● and the door station can communicate normally. Make sure that the door station is connected to the network. ●...

  • Page 51: Chapter 7 Quick Operation Via Web Browser

    Video Intercom Villa Door Station User Manual Chapter 7 Quick Operation via Web Browser 7.1 Change Password You can change the device password. Click in the top right of the web page to enter the Change Password page. You can set security questions from the drop-down list and fill in the answers.

  • Page 52: Environment Settings

    Video Intercom Villa Door Station User Manual Server Address Type/Server Address/NTP Port/Interval You can set the server address type, server address, NTP port, and interval. DST Settings Enable DST. Set the DST start time, end time and bias time. Click Next to complete the settings. 7.4 Environment Settings After activating the device, you should select an application mode for better device application.

  • Page 53: And System Network

    Video Intercom Villa Door Station User Manual Note Up to 5 cards can be supported. Click Next to save the settings and go to the next paramater. Or click Skip to skip administrator settings. 7.6 No. and System Network Steps 1.

  • Page 54: Chapter 8 Operation Via Web Browser

    Answer the security questions. E-mail Verification 1. Export the QR code and send it to pw_recovery@hikvision.com as attachment. 2. You will receive a verification code within 5 minutes in your reserved email. 3. Enter the verification code into the verification code field to verify your identification.
  • Page 55 Video Intercom Villa Door Station User Manual Figure 8-1 Overview Page Function Descriptions: Door Status Click to view the device live view. Set the volume when starting live view. Note If you adjust the volume when starting two-way audio, you may hear a repeated sounds. You can capture image when starting live view.

  • Page 56: Person Management

    Video Intercom Villa Door Station User Manual You can view the added and not added information of person face and card. Network Status You can view the connected and registered status of wired network, wireless network, cloud service and SIP. Basic Information You can view the model, serial No.
  • Page 57 Video Intercom Villa Door Station User Manual Figure 8-2 Add Person Add Basic Information Click Person Management → Add to enter the Add Person page. Add the person's basic information, including the employee ID, the person's name, floor No., and room No.

  • Page 58: Device Management

    Video Intercom Villa Door Station User Manual Note The picture format should be JPG or JPEG or PNG, and the size should be less than 200 KB. Click Save to save the settings. Add Card Click Person Management → Add to enter the Add Person page. Click Add Card, enter the Card No.

  • Page 59: Configuration

    Video Intercom Villa Door Station User Manual 8.6 Configuration 8.6.1 Set Local Parameters Set the live view parameters, picture and clip settings. Set Live View Parameters Click Configuration → Local to enter the Local page. Configure the stream type, the play performance and click Save.

  • Page 60: Set Dst

    Video Intercom Villa Door Station User Manual By default, the device time should be synchronized manually. You can set the device time manually or check Sync. with Computer Time to synchronize the device time with the computer's time. Server Address Type/Server Address/NTP Port/Interval You can set the server address type, server address, NTP port, and interval.

  • Page 61: View Device Arming/Disarming Information

    Video Intercom Villa Door Station User Manual 8.6.7 View Device Arming/Disarming Information View device arming type and arming IP address. Go to Configuration → User Management → Arming/Disarming Information . You can view the device arming/disarming information. Click Refresh to refresh the page. 8.6.8 Network Settings Set TCP/IP, Wi-Fi parameters, and device hotspot.
  • Page 62 Video Intercom Villa Door Station User Manual Set the preferred DNS server and the Alternate DNS server according to your actual need. Set Wi-Fi Parameters Set the Wi-Fi parameters for device wireless connection. Steps Note The function should be supported by the device. 1.
  • Page 63 Video Intercom Villa Door Station User Manual Figure 8-4 Hotspot Settings Click to enable Hotspot. Set hotspot Name and Password. Click Save. Network Service Set the HTTP, HTTPS, HTTP Listening, RTSP and FTP parameters. Click Configuration → Network → Network Service → HTTP(S) .
  • Page 64 Video Intercom Villa Door Station User Manual HTTP It refers to the port through which the browser accesses the device. For example, when the HTTP Port is modified to 81, you need to enter http://192.0.0.65:81 in the browser for login. HTTPS Set the HTTPS for accessing the browser.

  • Page 65: Set Video And Audio Parameters

    Video Intercom Villa Door Station User Manual Note 6 to 12 letters (a to z, A to Z) or numbers (0 to 9), case sensitive. You are recommended to use a combination of no less than 8 letters or numbers. 5.

  • Page 66: Set Image Parameters

    Video Intercom Villa Door Station User Manual Figure 8-6 Audio Settings Set the stream type, audio encoding, input volume, and output volume according to your actual needs. Click Save to save the settings. 8.6.10 Set Image Parameters You can adjust the image parameters, video parameters, supplement parameters and capture interval.

  • Page 67: Motion Detection

    Video Intercom Villa Door Station User Manual Drag the block or enter the value to adjust the live video's brightness, contrast, saturation, and sharpness. Video Adjust Set the video frame rate when performing live view remotely. After changing the standard, you should reboot the device to take effect.

  • Page 68: Event Linkage

    Video Intercom Villa Door Station User Manual Figure 8-8 Motion Detection 2. Drag the block or set value to adjust sensitivity. 3. Click Modify to edit the arming schedule. 4. Click on the time bar and drag to select the time period. Click Save to save the settings. 5.

  • Page 69: Access Control Settings

    Video Intercom Villa Door Station User Manual 2. Select device event or door event. 3. Click to enable or disable Notify Security Center for event. Note Send an exception or alarm signal to the remote management software when an event occurs. 8.6.13 Access Control Settings Set Authentication Parameters Click Configuration →...
  • Page 70 Video Intercom Villa Door Station User Manual You can create a name for the door. Open Duration Set the door unlocking duration. If the door is not opened for the set time, the door will be locked. Relay Reverse Click to enable or disable relay reverse. Enable QR Code Auth.
  • Page 71 Video Intercom Villa Door Station User Manual Negative Floor Capacity Set the negative floor number. Note Up to 4 elevator controllers can be connected to 1 device. ● Up to 10 negative floors can be added. ● Make sure the interface types of elevator controllers, which are connected to the same ●...

  • Page 72: Intercom Settings

    Video Intercom Villa Door Station User Manual Figure 8-12 Add Password Set password and remarks and click to enable electric lock. Click Save to save the settings. 8.6.14 Intercom Settings Device No. Settings Steps 1. Click Device No. to enter the page.
  • Page 73 Video Intercom Villa Door Station User Manual Figure 8-13 Villa Door Station No. Settings 2. Select the device type from the drop-down list, and set the corresponding information including Building No., Floor No., Door Station No., Community No. and Unit No. Note When you select Outer Door Station as Device Type, only Community No.
  • Page 74 Video Intercom Villa Door Station User Manual 4. Enable Protocol 1.0. 5. Click Save to enable the settings. Time Parameters Go to Intercom → Call Settings to enter the page. Configure Max. Communication Time and Max. Message Duration, and click Save. Note Max.

  • Page 75: Set Card Security

    Video Intercom Villa Door Station User Manual Figure 8-15 Number Settings Click Add, set the Room No. and SIP numbers in the pop-up dialog box. 8.6.15 Set Card Security Click Configuration → Card Settings → Card Type to enter the settings page. Click to Enable Card Encryption Parameters and set the encryption sector.
  • Page 76 Video Intercom Villa Door Station User Manual Figure 8-16 Smart Settings Page Click Save to save the settings after the configuration. Face Anti-spoofing Enable or disable the live face detection function. If enabling the function, the device can recognize whether the person is a live one or not. Note Biometric recognition products are not 100% applicable to anti-spoofing environments.

  • Page 77: Set Screen Display

    Video Intercom Villa Door Station User Manual ECO Mode After enabling the ECO mode, the device will use the IR camera to authenticate faces in the low light or dark environment. You can set the ECO mode threshold and ECO mode (1: N). ECO Mode (1:N) Set the matching threshold when authenticating via ECO mode 1:N matching mode.

  • Page 78: Upgrade And Maintenance

    Video Intercom Villa Door Station User Manual Enter a number to set the slide show interval. The picture will be changed according to the interval. 8.6.18 Upgrade and Maintenance Reboot device, restore device parameters, and upgrade device version. Reboot Device Click Maintenance and Security →...

  • Page 79: Device Debugging

    Video Intercom Villa Door Station User Manual 8.6.19 Device Debugging You can set device debugging parameters. Steps 1. Click Maintenance and Security → Maintenance → Device Debugging . 2. You can set the following parameters. Enable SSH To raise network security, disable SSH service. The configuration is only used to debug the device for the professionals.
  • Page 80 Video Intercom Villa Door Station User Manual Install Other Authorized Certificate If you already has an authorized certificate (not created by the device), you can import it to the device directly. Steps 1. Go to Maintenance and Security → Security → Certificate Management . 2.

  • Page 81: Appendix A. Communication Matrix And Device Command

    Device Command Scan the following QR code to get the device common serial port commands. Note that the command list contains all commonly used serial ports commands for all Hikvision access control and video intercom devices. Figure A-2 Device Command...
  • Page 82 UD30238B...

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