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Configuration Guide HC60W34R2 HC60W34R2L HC60W44R2 HC60W44R2L HC60WB4R2 HC60WB4R2L Recommended Find the latest version of this and other Honeywell 60 Series Mainstream IP camera documents on the Honeywell Video website. Go to: http://www.honeywellvideosystems.com/ndaa/ to find your camera and view/download the latest documentation.
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Revisions Issue Date Revisions 07/2020 New document.
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Cautions and Warnings WARNING Installation and servicing should be performed only by qualified and experienced technicians to conform to all local codes and to maintain your warranty. WARNING To ensure compliance with electrical safety standards, CSA Certified/UL Listed LPS or Class 2 power adapters are required. Power over Ethernet (PoE) shall be provided by listed Information Technology Equipment meeting the IEEE 802.3af PoE standard.
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We strongly advise you to be fully aware of these owner (“data subjects”) rights as well as which limitations you have to obey regarding the use and distribution of this data. Further details can be found on the GDPR website of the EU: https://ec.europa.eu/commission/priorities/justice-and-fundamental-rights/data- protection/2018-reform-eu-data-protection-rules_en FCC Compliance Statement (For IPC Model)
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Warranty and Service Subject to the terms and conditions listed on the product warranty, during the warranty period Honeywell will repair or replace, at its sole option, free of charge, any defective products returned prepaid.
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In the event you have a problem with any Honeywell product, please call Customer Service at 1.800.323.4576 for assistance or to request a Return Merchandise Authorization (RMA) number. Be sure to have the model number, serial number, and the nature of the problem available for the technical service representative.
Table of Contents Introduction ............................... 1 Overview ....................................1 Key Features ..................................1 Accessing the Camera ............................. 3 Installing the Unified Tool ............................. 3 Discovering Your Camera on the Network ......................5 Assigning a New IP Address to Your Camera ......................7 Upgrading the Camera’s Firmware ..........................
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Administrator IP address ............................73 Viewing System Information ........................74 Log ....................................74 Version ..................................75 Troubleshooting ............................76 Troubleshooting for Common Issues ........................76 Appendix ................................77 List of Symbols .................................77 viii...
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About This Document This document provides instructions for accessing, configuring, and operating the Honeywell 60 Series IP cameras. This document is intended for system installers, administrators, and operators. Overview of Contents This document contains the following chapters and appendixes: •...
Key Features, page 1 Overview Honeywell 60 Series IP cameras integrate traditional camera and network video technology, combining video data collection and transmission. These flexible, fully featured cameras are the ideal choice for a wide range of indoor and outdoor surveillance applications.
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Honeywell 60 Series IP Camera Software Configuration Guide Storage • Central server backup (configure in Event settings) • Recording over Internet, files stored on client PC Network • Up to 10 connections • Compatible with the following network protocols: IPv4, IPv6, TCP/IP, HTTP, HTTPS, UPnP, RTSP/RTP/RTCP, IGMP/Multicast, SMTP, DHCP, NTP, DNS, DDNS, CoS, QoS, SNMP, 802.1X, UDP, ICMP, ARP, TLS...
• Browse to https://mywebtech.honeywell.com, login, navigate to Download Center Video IP Cameras Camera Discovery Tools & Utilities Honeywell Unified Tool, and then download the installation package of Unified Tool to your computer. You need to unzip the package.
Honeywell 60 Series IP Camera Software Configuration Guide Figure 2-1 Install Unified Tool 2. Click Next and the following figure is displayed: Figure 2-2 Select Installation Folder 3. Follow the on-screen instructions to configure your settings and click Next and the...
Accessing the Camera Figure 2-3 Confirm Installation 4. Click Next and the installer will install Unified Tool on your computer. After the installation is completed, click Close. A shortcut of Unified Tool will be displayed on the desktop. Discovering Your Camera on the Network Double-click on the desktop and the following figure is displayed:...
Honeywell 60 Series IP Camera Software Configuration Guide Figure 2-4 Splash Screen 1. Select your language from the dropdown list of Language. Currently, only English is supported. 2. Check “Don’t show the splash window on startup” and this page can be skipped next time.
Accessing the Camera Figure 2-6 Device List Assigning a New IP Address to Your Camera The current IP address of your camera appears in the IP ADDRESS column of the devices list. If you want, you can assign a new static IP address to the camera. Select the target device(s) as shown in Figure 2-6, click...
Honeywell 60 Series IP Camera Software Configuration Guide Configure IP Address Setting • To obtain IP address, subnet mask, and default gateway settings automatically, select the check box of DHCP. • To configure IP address, subnet mask, and default gateway settings manually, select the check box of Manual and enter the settings.
Accessing the Camera Figure 2-9 Firmware Upgrade 2 3. Click APPLY. You can check the progress status in the device list. Accessing the Camera from a Web Browser To access the camera from a web browser, click next to the IP address of the device as shown in Figure 2-6.
Honeywell 60 Series IP Camera Software Configuration Guide 3 Logging In and Viewing Live Video This chapter contains the following sections: • Logging In to the Camera via the Web Client, page 10 • Using the Main Page, page 14...
Logging In and Viewing Live Video Figure 3-1 Security Certificate Problem For how to resolve the security certificate problem, see Export CA Certificate on page 69. 3. For security purposes, you are required to create a new secure password at the first login. Figure 3-2 Change Password The password must be at least 8 characters in length and contain at least one uppercase letter, one lowercase letter, one number, and one special character (!?@#$%=+*-_:,.&^~).
Honeywell 60 Series IP Camera Software Configuration Guide Figure 3-3 Login Page If you are logging in for the first time, you will be prompted to download and install the plugin. Follow the on-screen instructions to install it. When the installation is complete, the web...
Logging In and Viewing Live Video Figure 3-4 Safety Problem 3. The following window is displayed. Click Proceed to 192.168.1.108 (unsafe). Figure 3-5 Security Certificate Problem For how to resolve the security certificate problem, see Export CA Certificate on page 69. 4.
Honeywell 60 Series IP Camera Software Configuration Guide Figure 3-7 Login Page Using the Main Page The main page includes the following areas: system menu, live view tool bar, language selection and user account settings. Figure 3-8 Main Page...
Logging In and Viewing Live Video System Menu When you log in to the camera using the web client, the main page opens by default. To access the setup page or information page, select the corresponding tab. Stream Profile To set the stream profile, in the Stream Profile list, select Main Stream, Sub Stream, or Third Stream.
Honeywell 60 Series IP Camera Software Configuration Guide Icon Description Click and uncheck Disable digital zoom to enable the zoom operation. The navigation screen shows the part of the image being magnified. To resize the navigation area, put the cursor on a border and drag the border.
Configuring Camera Settings 4 Configuring Camera Settings This chapter contains the following sections: • Configuring General Settings, page 17 • Configuring Video Settings, page 19 • Configuring Audio Settings, page 23 • Configuring IR Control Settings, page 23 • Configuring Image Settings, page 25 •...
Honeywell 60 Series IP Camera Software Configuration Guide Video Settings Video Title: Enter a name that will be displayed on the title bar of the live video. Show times tamp and video title in video and snapshots: Check to display timestamp and video title in live video and snapshots.
Configuring Camera Settings Day/Night Settings Switch to B/W in night mode: Check to enable the camera to automatically switch to Black/White during night mode. Mode: • Auto mode (The Day/Night Exposure Profile will not be available if Auto mode is selected) The camera automatically removes the filter by judging the level of ambient light.
Honeywell 60 Series IP Camera Software Configuration Guide 4-Megapixel (16:9) (MAX 30fps): Select it and the maximum resolution will be 2560x1440. The aspect ratio will be 16:9. 2-Megapixel (16:9) (MAX 60fps Non-True WDR): Select it and the maximum resolution will be 1920x1080.
Configuring Camera Settings Figure 4-4 Video Stream Frame size Set different video resolutions for different viewing devices. For example, you can configure a smaller frame size and lower bit rate for remote viewing on mobile phones and a larger video size and a higher bit rate for live viewing on web browsers or recording the stream to an NVR.
Honeywell 60 Series IP Camera Software Configuration Guide largest in size. The P-frames are predicted frames. The encoder refers to the previous I- or P- frames for redundant image information. Smart FPS In a static scene, the algorithm puts old frames in queue when no motions occur in scene.
Configuring Camera Settings • On the contrary, the farther the slider to the left, the higher the image quality of the non-interested area. In this way, you may set up an ROI window as a privacy mask by covering a protected area using an ROI window, while the rest of the screen becomes the non-interested area.
Honeywell 60 Series IP Camera Software Configuration Guide Figure 4-6 Audio Mute: Check to disable audio transmission from the Network Camera to all clients. Microphone source: Select Internal or External from the dropdown list. The Internal microphone source is applicable for HC60W34R2 &...
Configuring Camera Settings Figure 4-7 IR Control Settings IR Illuminators Turn on built-in IR illuminator in night mode: Check to turn on the camera’s onboard IR illuminator when the camera detects low light condition and enters the night mode. Turn on external illuminator in night mode: Check the connector type to turn on the camera’s external IR illuminator when the camera detects low light condition and enters the night mode.
Honeywell 60 Series IP Camera Software Configuration Guide • Night Mode: Check Enable to apply these settings at and select this mode to apply the settings at night. • Schedule Mode: Check Enable to apply these settings at and select this mode to apply the settings at a specific period.
Configuring Camera Settings • The Gamma curve function is disabled when the WDR feature in Exposure settings is enabled. Note • The brightness setting from 0% to 100% doesn't have obvious change due to the limitation of Sony senor. Defog Check to improve the visibility quality of captured image in poor weather conditions such as smog, fog, or smoke.
Honeywell 60 Series IP Camera Software Configuration Guide Figure 4-9 Exposure Measurement Window Measurement Window: This function allows users to set measurement window(s) for low light compensation. For example, where low-light objects are posed against an extremely bright background. You may want to exclude the bright sunlight shining through a building's corridor.
Configuring Camera Settings AE Speed Adjustment Check Enable AE speed adjustment to apply it in fast changing lighting conditions, such as a highway lane or entrance of a parking area at night where cars passing by with their lights on and it can bring fast changes in light levels.
Honeywell 60 Series IP Camera Software Configuration Guide Figure 4-12 Focus • To zoom in on an image, drag the slider to the right. • To zoom out on an image, drag the slider to the left. • To fine-tune the zoom, click If you are not satisfied with the results of zooming, click PERFORM AUTO FOCUS.
Configuring Camera Settings By default, the optimal focus is found on a full view window. You may designate a custom window within your current field of view to acquire the best focus out of it. However, you cannot place a focus window on a distant background, e.g., a hall way that stretches away for 3 meters or farther.
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Honeywell 60 Series IP Camera Software Configuration Guide • The setting size of privacy object should be 2.5 times of the object size. • Up to 5 privacy mask windows can be configured on the Note same screen. • If you want to delete the privacy mask window, click the ‘x’...
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Honeywell 60 Series IP Camera Software Configuration Guide 1. You can make use of Unified Tool in the software CD to easily set up the camera on LAN. See Accessing the Camera on page 3. 2. Enter the Static IP, Subnet mask, Default router, and Primary DNS provided by your ISP or network administrator.
Configuring Network Settings Figure 5-2 Enable IPv6 When IPv6 is enabled, by default, the network camera will listen to router advertisements and be assigned with a link-local IPv6 address accordingly. IPv6 Information: Click to obtain the IPv6 information as shown below. Figure 5-3 IPv6 Information If your IPv6 settings are successful, the IPv6 address list will be listed in the pop-up window.
Honeywell 60 Series IP Camera Software Configuration Guide Figure 5-4 Manually setup IP Address Configuring Streaming Protocols Go to SetupNetwork SetupStreaming Protocols. Figure 5-5 Streaming Protocols - HTTP To utilize HTTP authentication, make sure that you have set a password for the camera first.
Configuring Network Settings Access name for main stream/sub stream/third stream: The camera supports multiple streams simultaneously. The access name is used to identify different video streams. You can set up the video quality of linked streams. For more information, see Video Stream on page 20.
Honeywell 60 Series IP Camera Software Configuration Guide • The RTCP (Real-time Transport Control Protocol) allows the camera to transmit the data by monitoring the Internet traffic volume. By default, the RTCP port for video is set to 5557. The ports can be changed to values between 1025 and 65535. The RTP port must be an even number and the RTCP port is the RTP port number plus one, and thus is always an odd number.
Configuring Network Settings Configuring DDNS Settings Go to SetupNetwork SetupDDNS. This section describes how to configure the dynamic domain name service for the camera. DDNS is a service that allows your camera, especially when assigned with a dynamic IP address, to have a fixed host and domain name. Figure 5-8 DDNS Enable DDNS: Check to enable the DDNS setting.
Honeywell 60 Series IP Camera Software Configuration Guide CoS refers to Class of Service. It indicates the frame priority level from 0 (lowest) to 7 (highest). The priority is set up on the network switches, which then use different queuing disciplines to forward the packets.
Configuring Network Settings Figure 5-10 QoS/DSCP Specify the DSCP value for each application (0~63). Configuring SNMP Settings Go to Setup Network Setup SNMP. SNMP (Simple Network Management Protocol) is a protocol for collecting, organizing, and exchanging management information between managed devices on a network. The SNMP consists of the following three key components: •...
Honeywell 60 Series IP Camera Software Configuration Guide Figure 5-11 SNMP Configurations Enable SNMPv1, SNMPv2c: Check to enable SNMPv1, SNMPv2c. Enter the names of Read/Write community and Read Only community according to your NMS settings. Enable SNMPv3: Check to enable SNMPv3 which contains cryptographic security, a higher security level.
Configuring Network Settings Configuring HTTPS Settings Go to Setup Network Setup HTTPS. HTTPS Go to Setup Network Setup HTTPS HTTPS. This section explains how to enable authentication and encrypted communication. It helps protect streaming data transmission over the Internet on higher security level. Figure 5-12 HTTP HTTP &...
Honeywell 60 Series IP Camera Software Configuration Guide After the certificate file is uploaded successfully, if you want to remove the certificate, click REMOVE. Upload files Go to Setup Network Setup HTTPS Upload files. You can import the certificate from third party here.
Configuring Network Settings Figure 5-15 IEEE 802.1X Configurations – EAP-PEAP Figure 5-16 IEEE 802.1X Configurations – EAP-TLS Select EAP-PEAP or EAP-TLS as the EAP method. Enter your ID and password issued by the CA, and then upload related certificate(s). 3. When all settings are complete, move the camera to the protected LAN by connecting it to an 802.1x enabled switch.
Configuring Video Analytics 5. Select Enable motion detection to enable this function. Figure 6-1 Configuring Motion Detection Settings Configuring Tampering Detection Settings Go to Setup Video Analytics Tampering Detection. This section explains how to configure camera tamper detection settings. With tamper detection, the camera is capable of detecting incidents such as redirection, blocking or defocusing, or even spray paint.
Honeywell 60 Series IP Camera Software Configuration Guide You can configure Tampering Detection as a trigger element to the proactive event configurations in Video Analytics Event settings Trigger. For example, when the camera is tampered with, camera can be configured to send the pre- and post-event video clips to a networked storage device.
Configuring Video Analytics Figure 6-4 Event Settings Event In the Event tab, click ADD to open the event settings window. Here you can arrange three elements -- Schedule, Trigger, and Action to set an event. A total of 3 event settings can be configured.
Honeywell 60 Series IP Camera Software Configuration Guide • Priority: Select the relative importance of this event (High, Normal, or Low). Events with a higher priority setting will be executed first. • Detect next motion detection or digital input after x seconds: Enter the duration in seconds to pause motion detection after a motion is detected.
Configuring Video Analytics This option allows the camera to trigger when the camera detects that is being tampered with. To enable this function, you need to configure the Tampering Detection option first, see Configuring Tampering Detection Settings on page 47. Action It defines the actions to be performed by the camera when a trigger is activated.
Honeywell 60 Series IP Camera Software Configuration Guide There are the following server types available: Email and HTTP. Select the item to display the detailed configuration options. You can configure either one or all of them. Figure 6-8 Add Server Server type - Email Select to send the media files via email when a trigger is activated.
Configuring Video Analytics Figure 6-9 Server type – HTTP • Server name: Enter a name for the server setting. • URL: Enter the URL of the HTTP server. • User name: Enter the user name if necessary. • Password: Enter the password if necessary. To verify if the HTTP settings are correctly configured, click TEST.
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Honeywell 60 Series IP Camera Software Configuration Guide The camera has a buffer to temporarily hold data up to a certain limit. Enter a number to decide how many images to capture before a trigger is activated. Up to 7 images can be generated.
Configuring Video Analytics When completed, click SAVE EVENT to enable the settings and click CLOSE to exit Event Settings page. The new Event / Server settings / Media will be displayed in the event drop- down list on the Event setting page. See the example of the Event setting page below: Figure 6-11 Event Settings Examples When the Event Status is ON, the event configuration above is triggered by motion detection,...
Honeywell 60 Series IP Camera Software Configuration Guide Figure 6-12 Package Management The Resource Status shows the information of CPU loading, Internal storage total size, Memory total size and SD card total size. If the internal storage total size is not enough, click CLEANUP to clean the internal storage.
Configuring Storage Settings 7 Configuring Storage Settings This chapter contains the following sections: • SD Card Management, page 57 • Content Management, page 59 • Recording Settings, page 61 SD Card Management Go to Setup Storage Setup SD Card Management. This section describes how to manage the local storage on the camera.
Honeywell 60 Series IP Camera Software Configuration Guide • It is recommended to turn OFF the recording activity before you remove an SD card from the camera. • The lifespan of an SD card is limited. Regular replacement of the SD card can be necessary.
Configuring Storage Settings SD Card Control Figure 7-4 SD Card Control Minimum reserved storage space: Enter a percentage for minimum storage space you want to reserve. • Enable cyclic storage: Check to enable cyclic recording. When the maximum capacity is reached, the oldest file will be overwritten by the latest one.
Honeywell 60 Series IP Camera Software Configuration Guide Figure 7-5 Search • Trigger Type: Select one or more trigger types. • Media Type: Select a media type (Video clip, snapshot or text). • Time: Manually enter the time range you want to search for contents created at a specific point in time.
Configuring Storage Settings Figure 7-7 Play Search Result • Download: Click on a search result and click DOWNLOAD, and a file download window will pop up for you to save the file. You can play the video clip by VLC player. •...
Honeywell 60 Series IP Camera Software Configuration Guide Adding a Recording Setting Click ADD as shown in Figure 7-8 to open the recording setting window. On this page, you can define the adaptive recording, recording source, recording schedule, and recording capacity.
Configuring Storage Settings • To enable adaptive recording, make sure you’ve set up the trigger source such as Motion Detection or Manual Trigger. For more information, see Configuring Event Settings on page 48. • When there is no alarm trigger: •...
Honeywell 60 Series IP Camera Software Configuration Guide Figure 7-10 Recording 1 • Click Recording 1 (Name): Opens the Recording Settings page to modify. • Click ON (Status): The Status will become OFF and stop recording. • Click SD (Destination): Opens the file list of recordings.
Configuring System Settings 8 Configuring System Settings This chapter contains the following sections: • Configuring System General Settings, page 65 • Configuring Maintenance Settings, page 66 • Configuring User Accounts Settings, page 70 • Configuring Access List Settings, page 71 Configuring System General Settings Go to Setup System Setup General Settings.
Honeywell 60 Series IP Camera Software Configuration Guide Time zone: Select the appropriate time zone from the dropdown list. If you want to upload Daylight Savings Time rules, see Configuring Maintenance Settings on page Keep current date and time: Select this option to preserve the current date and time of the camera.
Configuring System Settings Upgrading Firmware On this page, you can upgrade the firmware of the camera. It takes a few minutes to complete the process. • Do not power off the camera during the upgrade. Note • If an SD card is used in your camera, backup your SD card contents if necessary before the upgrade.
Honeywell 60 Series IP Camera Software Configuration Guide If none of the options is selected, all settings will be restored to factory default. Click RESTORE and the camera will be rebooted. After it is completed, the live video page will be displayed in your browser.
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When you log in to the camera’s web client for the first time, some browsers may display a warning that the connection is not private/secure. To access the web client, you must install a Honeywell-signed security certificate. 1. Click Export to save the root certificate (ca.crt) on your local computer.
Honeywell 60 Series IP Camera Software Configuration Guide Export configuration file Enter a password for exporting the configuration file and then click EXPORT to export all parameters for the camera and user-defined scripts. Update daylight saving time rules Follow the steps below to update daylight saving time rules: 1.
Configuring System Settings Account Management Figure 8-4 Account Management The administrator account name is “admin”, which is permanent and cannot be deleted. The administrator can create up to 20 user accounts. To create a new user: 1. Select New user from the dropdown list. 2.
Honeywell 60 Series IP Camera Software Configuration Guide Figure 8-5 Access List General Settings Concurrent user number: Simultaneous live viewing for 1~10 clients (including main stream to third stream). The default value is 10. Filter Enable access list filtering: Check this item and click SAVE to enable the access list filtering function.
Configuring System Settings Administrator IP address Always allow the IP address to access this device: Check it and add the Administrator’s IP address in this field to make sure the Administrator can always connect to the device.
Honeywell 60 Series IP Camera Software Configuration Guide 9 Viewing System Information This chapter contains the following sections: • Log, page 74 • Version, page 75 Go to Setup Information Logs. System Log System log displays the system events in a chronological order. The system log is stored in the camera’s buffer area and will be deleted after the camera is rebooted.
Honeywell 60 Series IP Camera Software Configuration Guide 10 Troubleshooting Troubleshooting for Common Issues Refer to the following guidelines to troubleshoot any performance issues. If you require additional assistance, contact Honeywell Technical Support (see back cover for contact information). Table 10-1 Troubleshooting Issues Solutions •...
Appendix 11 Appendix List of Symbols The following is a list of symbols that may appear on the camera: Symbol Explanation The WEEE symbol. This symbol indicates that when the end-user wishes to discard this product, it must be sent to separate collection facilities for recovery and recycling.
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Honeywell 60 Series IP Camera Software Configuration Guide The protective earth (ground) symbol. This symbol indicates that the marked terminal is intended for connection to the protective earth/grounding conductor. Eurasian Conformity (EAC) RoHS...