Troubleshooting - Honeywell HCHD-310 Installation Manual

1. Disconnect the power before performing any maintenance.
2. Loosen the stainless steel cover using the supplied Allen key.
3. Open the air inlet panel as shown below. Remove the HEPA filter and replace it with a new HEPA filter.
4. Close the inlet panel.
5. Place the stainless steel cover back on unit and tighten the screws.
Note: If the hand dryer is installed where there is a lot of dust and dirt in the air, the HEPA filter should
be cleaned more frequently.
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TROUBLESHOOTING

Symptom
Hand Dryer does not start
Dryer Blows Cool Air
Hand dryer will not shut off
Corrective Action
• With stainless steel cover off - check to ensure that the Power Switch is 'ON'.
• Check electrical connections.
• Possible defective sensor or motor.
• Replace the IR sensor or motor.
• Contact customer service for further instructions.
• With stainless steel cover – check to ensure that the heat ON/OFF is set to
ON (hot air setting).
• Possible defective heat element needs to be replaced.
• Contact customer service.
•The sensor is dirty or there is a reflection.
• Clean the IR sensor.
• Ensure that there is no possible reflection from another object.
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