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Mesh WiFi 6 System Orbi Router Model RBR860 Orbi Satellite Model RBS860 Orbi Router Model RBR850 Orbi Satellite Model RBS850 Orbi Router Model RBR840 Orbi Satellite Model RBS840 NETGEAR, Inc. November 2022 350 E. Plumeria Drive 202-12600-02 San Jose, CA 95134, USA...
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See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.
WiFi connection using WPS............17 Types of logins..................17 Router and satellite labels..............17 Set up and manage with the NETGEAR Orbi app......18 Use a web browser to access the router..........19 Use the automatic Internet setup option........19 Log in to the Orbi router web interface........20 Change the language................21...
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Set up an IPv6 DHCP Internet connection........36 Set up an IPv6 PPPoE Internet connection........38 Change the MTU size.................40 Chapter 4 Control Access to the Internet Manage NETGEAR Armor..............43 Allow or block access to your network..........43 Manage network access control lists..........44 Use keywords to block Internet sites..........45 Delete keywords that are used to block Internet sites....46...
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Orbi Whole Home Tri-Band Mesh WiFi 6 System Manage the WAN preference for Orbi router model RBR850 or RBR840....................70 Set up Internet port aggregation for Orbi router model RBR850 or RBR840..................70 Change the WAN preference back to the Internet port for Orbi router model RBR850 or RBR840..........71 Manage Dynamic DNS...............72 Set up a new Dynamic DNS account...........72...
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Orbi Whole Home Tri-Band Mesh WiFi 6 System View the satellite status..............101 View and manage logs of router activity........102 View devices connected to the network or edit device information..................103 View devices connected to the network........103 Edit device information on the Attached Devices page..104 View satellites connected to the network or edit satellite information..................104 View satellites connected to the network.........105...
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Orbi Whole Home Tri-Band Mesh WiFi 6 System Disable port triggering or change the time-out period..130 Application example: Port triggering for Internet Relay Chat.130 Chapter 10 Troubleshooting Quick tips...................133 Sequence to restart your network..........133 WiFi settings.................133 Network settings................133 The router and satellite do not sync..........133 You cannot log in to the router............134 You cannot access the Internet............135 Troubleshoot Internet browsing.............136...
• Sync your Orbi satellite with your Orbi router For more information about the topics covered in this manual, visit the support website at netgear.com/support/. Note: This manual might refer to the Orbi router (model RBR860, model RBR850, or model RBR840) as the router and refer to the Orbi satellite (model RBS860, model...
Orbi Whole Home Tri-Band Mesh WiFi 6 System Orbi router overview The following sections are an overview of the Orbi router hardware features and LED behavior. Orbi router hardware features The following figures shows the Orbi router hardware features. Figure 1. Orbi router front and back views 1.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 4. Gigabit Ethernet ports 1–4: You can use Ethernet Port 1 and the Internet port to set up Internet port aggregation (also called WAN link aggregation). For more information, see one of the following sections: •...
Orbi Whole Home Tri-Band Mesh WiFi 6 System Table 2. Router LED behavior (Continued) LED color Description Solid magenta The router cannot connect to the Internet. The router finished booting and is working normally. Orbi satellite overview The following sections are an overview of the Orbi satellite hardware features and LED behavior.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 4. Power LED 5. Reset button 6. Power connector Orbi satellite LED behavior The Orbi satellite has a LED on the front and a Power LED on the back. The following table describes the LED behavior for the satellite's Power LED. Table 3.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Connect your router Power on your router and connect it to a modem. (The previous figure shows a back view of a model with a 2.5G/1G Internet port.) To cable your router: 1.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Place your Orbi satellite Your Orbi satellite must be within range of your Orbi router’s WiFi signal for it to sync with your router. Use your satellite's LED to help you determine where to place your satellite.
This chapter contains the following sections: • Connect to the network • Types of logins • Router and satellite labels • Set up and manage with the NETGEAR Orbi app • Use a web browser to access the router • Change the language...
Orbi Whole Home Tri-Band Mesh WiFi 6 System Connect to the network You can connect to the Orbi network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).
WiFi network name (SSID) and network key (password) for WiFi access. This information is on the router label and the satellite label. • NETGEAR account login. The free NETGEAR account that you need to register your router and manage your subscriptions. If you do not have a NETGEAR account, you can create one using the NETGEAR Orbi app.
Set up and manage with the NETGEAR Orbi You can use the NETGEAR Orbi app to set up and access your Orbi network. To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store or Google Play Store.
When you connect to the network (either with WiFi or with an Ethernet cable), you can use a web browser to access the router to view or change its settings. The first time you access the router, the NETGEAR installation assistant automatically checks to see if your router can connect to your Internet service.
Contact your ISP to verify that you are using the correct configuration information. d. Read Troubleshooting on page 132. If problems persist, register your NETGEAR product and contact NETGEAR technical support. Log in to the Orbi router web interface When you log in to the Orbi, the browser displays the router web interface.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.
Specify Your Internet Settings Usually, the quickest way to set up the router to use your Internet connection is to allow Orbi to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings. This chapter contains the following sections: •...
Orbi Whole Home Tri-Band Mesh WiFi 6 System Manually set up the Internet connection You can view or change the router’s Internet connection settings. Specify an Internet connection without a login Note: For information about WAN preference and WAN port aggregation, see Manage the WAN preference for Orbi router model RBR860 on page 68 or Manage the WAN preference for Orbi router model RBR850 or RBR840 on page 70.
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Orbi Whole Home Tri-Band Mesh WiFi 6 System 8. Select an Internet IP Address radio button: • Get Dynamic IP Address From Router. Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses. • Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP address that your ISP assigned.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Specify an Internet connection that uses a login Note: For information about WAN preference and WAN port aggregation, see Manage the WAN preference for Orbi router model RBR860 on page 68 or Manage the WAN preference for Orbi router model RBR850 or RBR840 on page 70.
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Orbi Whole Home Tri-Band Mesh WiFi 6 System 12. Select an Internet IP Address radio button: • Get Dynamic IP Address From Router. Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses. • Use Static IP Address. Enter the IP address, IP subnet mask, and gateway IP address that your ISP assigned.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Manage an IPv6 Internet connection The router supports many different types of IPv6 Internet connections for which you can specify the settings manually. Requirements for entering IPv6 addresses IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons.
Orbi Whole Home Tri-Band Mesh WiFi 6 System For more information about IPv6 Internet connection, see the following sections: • Use auto detection for an IPv6 Internet connection on page 28 • Use auto configuration for an IPv6 Internet connection on page 29 •...
Orbi Whole Home Tri-Band Mesh WiFi 6 System length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface.
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Orbi Whole Home Tri-Band Mesh WiFi 6 System The IPv6 page displays. 5. From the Internet Connection Type menu, select Auto Config. The page adjusts. The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 11. (Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface. If you do not specify an ID here, the router generates one automatically from its MAC address.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 7. Select an IPv6 Domain Name Server (DNS Address) radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option.
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Orbi Whole Home Tri-Band Mesh WiFi 6 System With a 6rd Tunnel configuration, the router follows the RFC5969 standard, supporting two ways to establish a 6rd tunnel IPv6 WAN connection: • Auto Detect Mode. In IPv6 Auto Detect mode, when the router receives option 212 from the DHCPv4 option, auto detect selects the IPv6 as 6rd Tunnel setting.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 6. Select an IPv6 Domain Name Server (DNS) Address radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.
Orbi Whole Home Tri-Band Mesh WiFi 6 System • Primary DNS Server. The primary DNS server that resolves IPv6 domain name records for the router. • Secondary DNS Server. The secondary DNS server that resolves IPv6 domain name records for the router. Note: If you do not specify the DNS servers, the router uses the DNS servers that are configured for the IPv4 Internet connection on the Internet Setup page.
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Orbi Whole Home Tri-Band Mesh WiFi 6 System 4. Select ADVANCED > Advanced > IPv6. The IPv6 page displays. 5. From the Internet Connection Type menu, select DHCP. The page adjusts. The router automatically detects the information in the following fields: •...
Orbi Whole Home Tri-Band Mesh WiFi 6 System 10. (Optional) Select the Enable RIPng check box. This selection enables RIP Next Generation (RIPng) on IPv6 Internet connections. RIPng is an extension of Routing Information Protocol (RIP) that supports IPv6. 11. (Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.
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Orbi Whole Home Tri-Band Mesh WiFi 6 System 6. In the Login field, enter the login information for the ISP connection. This is usually the name that you use in your email address. For example, if your main mail account is JerAB@ISP.com, you would type JerAB in this field. Some ISPs (like Earthlink and Deutsche Telekom) require that you use your full email address when you log in.
MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...
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Table 5. Common MTU sizes Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging.
The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter includes the following sections: • Manage NETGEAR Armor • Allow or block access to your network • Manage network access control lists •...
You can manage NETGEAR Armor from the Orbi app. Allow or block access to your network If you did not enable NETGEAR Smart Parental Controls (SPC) in the Orbi app, you can use access control in the router web interface to allow or block access to your network.
Your settings are saved. Manage network access control lists If you did not enable NETGEAR Smart Parental Controls (SPC) in the Orbi app, you can use the router web interface to manage network access control lists (ACLs) to block or allow access of devices to your network.
Orbi Whole Home Tri-Band Mesh WiFi 6 System The BASIC Home page displays. 4. Select ADVANCED > Security > Access Control. The Access Control page displays. 5. Select the Turn on Access Control check box. 6. Click the View list of allowed devices not currently connected to the network link.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 6. In the Type keyword or domain name here field, enter a keyword or domain that you want to block. For example: • Specify XXX to block http://www.badstuff.com/xxx.html. • Specify .com if you want to allow only sites with domain suffixes such as .edu or .gov.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 6. Click the Apply button. Your settings are saved. Avoid blocking on a trusted computer You can exempt one trusted computer from blocking. The computer that you exempt must be assigned a fixed IP address. You can use the reserved IP address feature to specify the IP address.
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Orbi Whole Home Tri-Band Mesh WiFi 6 System A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 10. Click the Add button. Your settings are saved. Schedule when to block Internet sites and services When you schedule blocking, the same schedule is used to block sites and to block services.
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Orbi Whole Home Tri-Band Mesh WiFi 6 System To set up email notifications: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
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Orbi Whole Home Tri-Band Mesh WiFi 6 System 11. To send logs based on a schedule, specify these settings: • From Send logs according to this schedule menu, select the schedule type. • From the Day menu, select the day. •...
Specify WiFi Settings This chapter includes the following sections: • About the WiFi networks • Manage the settings for the main WiFi network • Manage the IoT WiFi settings • Set up a guest WiFi network • Change your region •...
Orbi Whole Home Tri-Band Mesh WiFi 6 System About the WiFi networks The router provides three WiFi networks: • Main network: The main WiFi network of the router broadcasts simultaneously in the 2.4 GHz and 5 GHz radio bands. The router supports automatic bandsteering between these two radio bands in the main WiFi network.
Orbi Whole Home Tri-Band Mesh WiFi 6 System If your computer or mobile device is using a WiFi connection when you change the network name (SSID) or other WiFi security settings, you are disconnected when you click the Apply button. To avoid this problem, use a computer with a wired connection to access the router.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 6. Click the Apply button. Your settings are saved. Change the name of the main WiFi network To change the WiFi network name (SSID) of the main WiFi network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Note: If you change the 2.4 GHz or 5 GHz channel, the change also applies to the IoT network and the guest network. To change the WiFi channel: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
Orbi Whole Home Tri-Band Mesh WiFi 6 System A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Enable or disable the IoT network To enable or disable the IoT network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.net. A login window opens.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 5. In the Wireless IoT Settings section, select one of the following radio buttons: • 2.4 GHz and 5 GHz • 2.4 GHz only • 5 GHz only 6. Click the Apply button. Your settings are saved.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Change the WiFi password or security option for the IoT network To change the WiFi password or security option for the IoT network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
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Orbi Whole Home Tri-Band Mesh WiFi 6 System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Change your region To view or change your region: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
(In general, this settings is intended for WiFi testing.) CAUTION: Do not change this settings unless directed by NETGEAR support or unless you are sure what the consequences are. An incorrect setting might disable the WiFi function of a radio unexpectedly.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 5. Form the Preamble Mode menu, select the preamble mode: • Automatic: The automatic option (which is the default option) lets the router process both long and short preambles. • Long Preamble: A long transmit preamble might provide a more reliable connection or a slightly longer range.
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Orbi Whole Home Tri-Band Mesh WiFi 6 System 7. Click the Apply button. Your settings are saved. Specify WiFi Settings User Manual...
Specify Network Settings This chapter includes the following sections: • View or change WAN settings • Manage the WAN preference for Orbi router model RBR860 • Manage the WAN preference for Orbi router model RBR850 or RBR840 • Manage Dynamic DNS •...
Orbi Whole Home Tri-Band Mesh WiFi 6 System View or change WAN settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port.
Orbi Whole Home Tri-Band Mesh WiFi 6 System applications, or multimedia applications from working. Open NAT provides a much less secured firewall, but allows almost all Internet applications to work. • Disable SIP ALG. The application-level gateway (ALG) for the Session Initiation Protocol (SIP) is enabled by default for enhanced address and port translation.
Orbi Whole Home Tri-Band Mesh WiFi 6 System To set up WAN aggregation with the Orbi router model RBR860: 1. Set up WAN aggregation on your modem. For information about how to set up WAN aggregation on your modem, see the documentation that came with your modem.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.
Orbi Whole Home Tri-Band Mesh WiFi 6 System To set up WAN aggregation with the Orbi router model RBR850 or RBR840: 1. Set up WAN aggregation on your modem. For information about how to set up WAN aggregation on your modem, see the documentation that came with your modem.
DNS service does not work because private addresses are not routed on the Internet. Set up a new Dynamic DNS account To set up Dynamic DNS and register for a free NETGEAR account: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
A message displays the Dynamic DNS status. Specify a Dynamic DNS account that you already created If you already own a Dynamic DNS account with NETGEAR, No-IP, or DynDNS, you can set up the router to use your account. To set up Dynamic DNS if you already created an account: 1.
9. For a No-IP account or DynDNS account, in the User Name field, enter the user name for your account. 10. For a NETGEAR account, in the Email field, type the email address for your account. 11. In the Password (6-32 characters) field, type the password for your DDNS account.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Set up a default DMZ server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The router is programmed to recognize some of these applications and to work correctly with them, but other applications might not function well.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Change the router’s device name The router’s device name is its model number. This device name displays in a file manager when you browse your network. To change the router’s device name: 1.
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Orbi Whole Home Tri-Band Mesh WiFi 6 System To change the LAN TCP/IP settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Your settings are saved. If you changed the LAN IP address of the router, you are disconnected when this change takes effect. 9. To reconnect, close your browser, relaunch it, and log in to the router. Use the router as a DHCP server By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server.
Orbi Whole Home Tri-Band Mesh WiFi 6 System This IP address must be in the same subnet as the router. The default ending IP address is 192.168.1.254. 7. Click the Apply button. Your settings are saved. The router delivers the following parameters to any LAN device that requests DHCP: •...
Orbi Whole Home Tri-Band Mesh WiFi 6 System Manage reserved LAN IP addresses When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server. Assign reserved IP addresses to computers or servers that require permanent IP settings.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Edit a reserved IP address To edit a reserved address entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 5. Select the radio button next to the reserved address. 6. Click the Delete button. The address is removed. Manage custom static routes Typically, you do not need to add static routes unless you use multiple routers or multiple IP subnets on your network.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.
Orbi Whole Home Tri-Band Mesh WiFi 6 System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Use the router as a WiFi access point only By default, the Orbi router functions as both a router and WiFi access point. You can set up the router to run as a WiFi access point only on the same local network as another router or gateway.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 8. Click the Apply button. The IP address of the Orbi router changes, and you are disconnected. 9. To reconnect, close and restart your browser and enter orbilogin.com. Set up router mode If you set up your router as an access point, you can change it back to a router.
Orbi Whole Home Tri-Band Mesh WiFi 6 System To generate a new backhaul password: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 5. Select the Turn UPnP On check box. By default, this check box is selected. UPnP for automatic device configuration can be enabled or disabled. If the Turn UPnP On check box is cleared, the router does not allow any device to automatically control router resources, such as port forwarding.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Note: This feature is only supported if the router is in router mode. Set up a bridge for a port group If the devices that are connected to the router’s Ethernet LAN port include an IPTV device, your ISP might require you to set up a bridge for a port group for the router’s Internet interface.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Set up a bridge for a VLAN tag group If the devices that are connected to the router’s Ethernet LAN ports include an IPTV device, your ISP might require you to set up a bridge for a VLAN tag group for the router’s Internet interface.
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Orbi Whole Home Tri-Band Mesh WiFi 6 System (Continued) Field Description Priority Enter a value from 0 to 7. Select the check box for a wired Ethernet port. If your device is connected to an Ethernet port on the router, select the Ethernet port check box that corresponds to the Ethernet port on the router to which the device is connected.
Mantain and Monitor Your Network This chapter describes the router settings for administering and maintaining your router and home network. The chapter includes the following sections: • Update the router and satellite firmware • Change the admin password • Enable admin password reset •...
Orbi Whole Home Tri-Band Mesh WiFi 6 System Update the router and satellite firmware You can use the router web interface to check if new firmware is available and update your router and satellite, or you can manually update the firmware for your router and satellite.
Orbi device to finish updating before updating your next Orbi device. To manually update the firmware on your Orbi router and satellite, follow these high level steps: 1. Visit netgear.com/support and download the firmware for both your Orbi router and satellite. 2. Update the firmware on your Orbi satellite.
Orbi Whole Home Tri-Band Mesh WiFi 6 System If you have more than one satellite, only update one satellite at a time. You must wait for the first satellite to finish updating before updating the next satellite. 6. Click the Update button. The Orbi satellite Firmware Update window opens.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 5. Click the Browse button. 6. Locate and select the router firmware file you downloaded. The firmware file name ends in .img. 7. Click the Upload button. The firmware is updated. Change the admin password This feature let you change the default password that is used to log in to the router with the user name admin.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Enable admin password reset The router admin password is used to log in to your router web interface. We recommend that you enable the password reset feature so that you can reset the password if it is forgotten.
This is expected behavior. You can proceed, or add an exception for the security warning. For more information, visit https://kb.netgear.com/000062980/what-to-do-incase-of-security-message. To require HTTPS connections: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
Orbi Whole Home Tri-Band Mesh WiFi 6 System The BASIC Home page displays. 4. Select ADVANCED > Advanced > Web Services Management. The Web Services Management page displays. 5. Select the Always Use HTTPS to Access Router check box. 6. Click the Apply button. Your settings are saved.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 4. Click the ADVANCED tab. 5. In the Internet Port pane, click the Show Statistics button. The Show Statistics window opens and displays following information: • System Up Time. The time elapsed since the router was last restarted. •...
Orbi Whole Home Tri-Band Mesh WiFi 6 System The BASIC Home page displays. 4. Click the ADVANCED tab. 5. In the Internet Port pane, click the Connection Status button. The Connection Status window opens and displays the following information • IP Address. The IP address that is assigned to the router. •...
Orbi Whole Home Tri-Band Mesh WiFi 6 System The Attached Devices page displays. 5. In the Connected Satellites section, find your satellite’s IP address. 6. Enter your satellite’s IP address in your web browser’s address bar. A login window opens. 7.
Orbi Whole Home Tri-Band Mesh WiFi 6 System View devices connected to the network or edit device information You can view the devices that are connected to your Orbi network. You can also edit the information that displays on the Attached Devices page in the router web interface. View devices connected to the network You can view all computers or devices that are currently connected to your Orbi network.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Edit device information on the Attached Devices page You can change the connected device model and name that display on the Attached Devices page. To view devices connected to your network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
Orbi Whole Home Tri-Band Mesh WiFi 6 System View satellites connected to the network You can view the satellites that are connected to your Orbi network. To view satellites connected to your network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
Orbi Whole Home Tri-Band Mesh WiFi 6 System To edit the satellite’s model or name that displays on the Attached Devices page: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 5. Click the Take a Speedtest button. Your Internet’s download and upload speeds display. Monitor Internet traffic Traffic metering allows you to monitor the volume of Internet traffic that passes through the router Internet port. You can set limits for traffic volume. To monitor Internet traffic: 1.
Orbi Whole Home Tri-Band Mesh WiFi 6 System This field is applicable to PPPoE, PPTP, and BigPond connections only. Some ISPs charge a minimum data volume in MB for each connection. For example, if your ISP charges 1 MB for each time that you log in, even if you use less than 1 MB of data, enter 1 as the extra data volume in MB in the field.
Your settings are saved. Change the NTP server By default, the router uses the NETGEAR Network Time Protocol (NTP) server to sync the network time. You can change the NTP server to your preferred NTP server. To change the NTP server to your preferred NTP server: 1.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Back up settings To back up the router’s configuration settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi app, you must update your router’s firmware and download the latest Orbi app for your mobile device. To download the latest Orbi app for your mobile device, visit netgear.com/home/apps-services/orbi-app. Mantain and Monitor Your User Manual...
Use OpenVPN to Access Your Network You can use OpenVPN software to remotely access your router with virtual private networking (VPN). This chapter explains how to install and use OpenVPN software to set up a VPN tunnel. The chapter contains the following sections: •...
• To use a DDNS service, register for a DDNS account with a host name. You use the host name to access your network. The router supports these DDNS accounts: NETGEAR, No-IP, and Dyn. For more information, see Manage Dynamic DNS on page 72.
Orbi Whole Home Tri-Band Mesh WiFi 6 System If both networks use the same LAN IP scheme, when the VPN tunnel is established, you cannot access your home router or your home network with the OpenVPN software. For information about changing the LAN settings on the router, see Change the LAN TCP/IP settings on page 76.
Orbi Whole Home Tri-Band Mesh WiFi 6 System The default port number for TUN mode is 12973. The TUN port number is used in the .ovpn file of the OpenVPN configuration software package for Mac and non-Windows clients. 7. To change the TAP mode settings, do the following: •...
Orbi Whole Home Tri-Band Mesh WiFi 6 System Install OpenVPN software on a Windows-based computer You must install both the OpenVPN client utility and OpenVPN configuration files on each Windows-based computer where you want to use a VPN connection to your router. To download and install the OpenVPN client utility and OpenVPN configuration files on a Windows-based computer: 1.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 11. Modify the VPN interface name to NETGEAR-VPN: a. If your computer is running Windows 10, select Control Panel > Network and Sharing Center > Change adapter settings. If your computer is running another Windows version, find the page that lets you change the adapter settings.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 7. Make sure that the Enable VPN Service check box is selected. For more information about the VPN configuration for the router, see Enable OpenVPN service in the router on page 114. 8.
Orbi Whole Home Tri-Band Mesh WiFi 6 System If you download the configuration files to your computer, unzip the files, and send them your iOS device. 8. On your iOS device, do the following: a. Open the .ovpn file. b. If the OpenVPN Connect app does not start automatically, a list of apps might display: Select the OpenVPN Connect app.
Orbi Whole Home Tri-Band Mesh WiFi 6 System If you download the configuration files to your computer, unzip the files, and send them your Android device. 8. On your Android device, open the .ovpn file and import it into the OpenVPN Connect app.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 5. Make sure that the Enable VPN Service check box is selected. For more information about the VPN configuration for the router, see Enable OpenVPN service in the router on page 114. 6.
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Orbi Whole Home Tri-Band Mesh WiFi 6 System 7. Click the Apply button. Your settings are saved. Use OpenVPN to Access Your User Manual Network...
Customize Internet Traffic Rules for Ports You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features. This chapter includes the following sections: • Manage port forwarding to a local server •...
Orbi Whole Home Tri-Band Mesh WiFi 6 System Manage port forwarding to a local server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.
Orbi Whole Home Tri-Band Mesh WiFi 6 System The service displays in the table. Add a custom port forwarding service To add a custom service: 1. Find out which port number or range of numbers the application uses. You can usually find this information by contacting the publisher of the application or user groups or news groups.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Your settings are saved. The service is now in the table on the Port Forwarding / Port Triggering page. Edit a port forwarding service To edit a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Delete a port forwarding entry To delete a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 5. Your router performs Network Address Translation (NAT) on the source IP address, and sends the reply through the Internet to the computer or WiFi device that sent the web page request. Application example: Make a local web server public If you host a web server on your local network, you can use port forwarding to allow web requests from anyone on the Internet to reach your web server.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Add a port triggering service To add a port triggering service: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 13. Click the Apply button. The service is now in the Portmap Table. Disable port triggering or change the time-out period By default, port triggering is enabled and a default time-out period is defined. You can disable port triggering or change the time-out period.
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Orbi Whole Home Tri-Band Mesh WiFi 6 System An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667. The IRC server not only responds to your originating source port, but also sends an “identify” message to your computer on port 113. Using port triggering, you can tell the router, “When you initiate a session with destination port 6667, you must also allow incoming traffic on port 113 to reach the originating computer.”...
This chapter provides information to help you diagnose and solve problems you might experience with your Orbi router or satellite. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product and contact information. This chapter includes the following sections: •...
Orbi Whole Home Tri-Band Mesh WiFi 6 System Quick tips This section describes tips for troubleshooting some common problems. Sequence to restart your network When you restart your network, follow this sequence: 1. Turn off and unplug the modem. 2. Turn off the router. 3.
Orbi Whole Home Tri-Band Mesh WiFi 6 System To sync the router and the satellite: 1. Place the satellite in the same room as the Orbi router. Use this satellite location only during the sync process. 2. Connect the satellite to a power source. 3.
Orbi Whole Home Tri-Band Mesh WiFi 6 System You cannot access the Internet Check your network and Internet connections: 1. Make sure that your WiFi-enabled computer or mobile device is connected to the Orbi network. 2. If you are connected to Orbi but you cannot access the Internet, check to see if your Internet connection is working.
Orbi Whole Home Tri-Band Mesh WiFi 6 System • Your ISP might check for your computer’s host name. Assign the computer host name of your ISP account as the account name on the Internet Setup page. • If your ISP allows only one Ethernet MAC address to connect to Internet and checks for your computer’s MAC address, do one of the following: Inform your ISP that you bought a new network device and ask them to use the router’s MAC address.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Troubleshoot PPPoE If you are using PPPoE, try troubleshooting your Internet connection. To troubleshoot a PPPoE connection: 1. Launch a web browser from a computer or WiFi device that is connected to the network.
Orbi Whole Home Tri-Band Mesh WiFi 6 System • Does your WiFi-capable device support the security that you are using for your WiFi network (WPA3, WPA2, or WPA)? • To view the WiFi settings for the router, use an Ethernet cable to connect a computer to an Ethernet port on the router.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Request timed out If the path is not functioning correctly, you might be experiencing one of the following problems: • Wrong physical connections Check that the appropriate LEDs are on for your network devices. If your router and computer are connected to a separate Ethernet switch, make sure that the link LEDs on the switch are lit for the switch ports that your computer and router are connected •...
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Orbi Whole Home Tri-Band Mesh WiFi 6 System • If your ISP assigned a host name to your computer, enter that host name as the account name on the Internet Setup page. • Your ISP might be rejecting the Ethernet MAC addresses of all but one of your computers.
Supplemental Information This appendix covers the following topics: • Factory settings for Orbi routers • Factory settings for Orbi satellites • Technical specifications for Orbi routers • Technical specifications for Orbi satellites...
Orbi Whole Home Tri-Band Mesh WiFi 6 System Factory settings for Orbi routers You can return your Orbi router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of your Orbi router for at least seven seconds.
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Orbi Whole Home Tri-Band Mesh WiFi 6 System Table 6. Factory default settings for model RBR860 (Continued) Feature Default Setting Time zone adjusted for daylight Disabled saving time SNMP Disabled Firewall Inbound (communications coming Disabled (except traffic on port 80, the HTTP port) in from the Internet) Outbound (communications going Enabled (all)
Orbi Whole Home Tri-Band Mesh WiFi 6 System Factory settings for Orbi router model RBR850 The following table shows the factory default settings for Orbi router model RBR850. Table 7. Factory default settings for model RBR850 Feature Default Setting Router login User login URL orbilogin.com User name (case-sensitive)
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Orbi Whole Home Tri-Band Mesh WiFi 6 System Table 7. Factory default settings for model RBR850 (Continued) Feature Default Setting Outbound (communications going Enabled (all) out to the Internet) Source MAC filtering Disabled WiFi WiFi communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID...
Orbi Whole Home Tri-Band Mesh WiFi 6 System Factory settings for Orbi router model RBR840 The following table shows the factory default settings for Orbi router model RBR840. Table 8. Factory default settings for model RBR840 Feature Default Setting Router login User login URL orbilogin.com User name (case-sensitive)
Orbi Whole Home Tri-Band Mesh WiFi 6 System Table 8. Factory default settings for model RBR840 (Continued) Feature Default Setting Outbound (communications going Enabled (all) out to the Internet) Source MAC filtering Disabled WiFi WiFi communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID...
Orbi Whole Home Tri-Band Mesh WiFi 6 System Factory settings for Orbi satellite model RBS860 The following table shows the factory default settings for Orbi satellite model RBS860. Table 9. Factory default settings for model RBS860 Feature Default Setting Router login User login URL orbilogin.com User name (case-sensitive)
Orbi Whole Home Tri-Band Mesh WiFi 6 System Table 9. Factory default settings for model RBS860 (Continued) Feature Default Setting WiFi WiFi communication Enabled SSID name See satellite label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Note: Maximum wireless signal rate derived from IEEE Standard 802.11 specifications.
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Orbi Whole Home Tri-Band Mesh WiFi 6 System Table 10. Factory default settings for model RBS850 (Continued) Feature Default Setting WAN MTU size 1500 Port speed AutoSensing Local network (LAN) LAN IP 192.168.1.250 Subnet mask 255.255.255.0 DHCP server Disabled Disabled Time zone GMT for WW GMT -8 for NA and CN...
Orbi Whole Home Tri-Band Mesh WiFi 6 System Table 10. Factory default settings for model RBS850 (Continued) Feature Default Setting RF channel 2.4 GHz fronthaul Auto RF channel 2.4 GHz backhaul Auto RF channel 5 GHz fronthaul NA and PR: Channel 48 WW and JP: Channel 36 RF channel 5 GHz backhaul NA and PR: Channel 157...
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Orbi Whole Home Tri-Band Mesh WiFi 6 System Table 11. Factory default settings for model RBS850 (Continued) Feature Default Setting Time zone GMT for WW GMT -8 for NA and CN GMT +10 for AU GMT +9 for KO GMT +8 for PR GMT +5:30 for IN Time zone adjusted for daylight Disabled...
Orbi Whole Home Tri-Band Mesh WiFi 6 System Technical specifications for Orbi routers The following are the technical specifications for the Orbi routers. Technical specifications for Orbi router model RBR860 The following table shows the technical specifications for Orbi router model RBR860. Table 12.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Table 12. Technical specifications for model RBR860 (Continued) Feature Description Radio 2 data encoding standards IEEE 802.11a/n/ac/ax 5 GHz—1024-QAM support Radio 3 data encoding standards IEEE 802.11a/n/ac/ax 5 GHz—1024-QAM support Maximum number of computers Limited by the amount of WiFi network traffic generated by each node per wireless network (typically 50–70 nodes)
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Orbi Whole Home Tri-Band Mesh WiFi 6 System Table 13. Technical specifications for model RBR850 (Continued) Feature Description One 2.5 Gbps Multi-Gigabit Ethernet RJ-45 port, also compatible with 1000BASE-T and 100BASE-T. Four RJ-45 Ethernet ports compatible with 1000BASE-T, 100BASE-T, and 10BASE-TX. WiFi Maximum wireless signal rate complies with the IEEE 802.11 standard.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Technical specifications for Orbi router model RBR840 The following table shows the technical specifications for Orbi router model RBR840. Table 14. Technical specifications for model RBR840 Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter...
Orbi Whole Home Tri-Band Mesh WiFi 6 System Table 14. Technical specifications for model RBR840 (Continued) Feature Description Maximum number of computers Limited by the amount of WiFi network traffic generated by each node per wireless network (typically 50–70 nodes) 2.4 GHz: 127 5 GHz (front haul): 127 2.4 GHz operating frequency range...
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Orbi Whole Home Tri-Band Mesh WiFi 6 System Table 15. Technical specifications for model RBS860 (Continued) Feature Description Four RJ-45 Ethernet ports compatible with 1000BASE-T, 100BASE-T, and 10BASE-TX. WiFi Maximum wireless signal rate complies with the IEEE 802.11 standard. Note: Maximum wireless signal rate derived from IEEE Standard 802.11 specifications.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Technical specifications for Orbi satellite model RBS850 The following table shows the technical specifications for Orbi satellite model RBS850. Table 16. Technical specifications for model RBS850 Feature Description Data and routing protocols TCP/IP, DHCP, Dynamic DNS, and UPnP Power adapter North America: 120V, 60 Hz, input...
Orbi Whole Home Tri-Band Mesh WiFi 6 System Table 16. Technical specifications for model RBS850 (Continued) Feature Description 2.4 GHz operating frequency range 2.412–2.472 GHz (Europe ETSI, Japan, and China) 2.412–2.462 GHz (US) 5 GHz operating frequency range 5.18–5.24 GHz and 5.745–5.825 GHz (US and China) 5.18–5.24 GHz and 5.5–5.7 GHz (Europe and Japan) 802.11 security WPA2-PSK [AES]...
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Orbi Whole Home Tri-Band Mesh WiFi 6 System Table 17. Technical specifications for model RBS840 (Continued) Feature Description Radio data rates 2.4 GHz: Max 900 Mbps 5 GHz Front haul: Max 2400 Mbps 5 GHz Back haul: Max 2400 Mbps Radio 1 data encoding standards IEEE®...