NETGEAR RBR850 User Manual
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NETGEAR RBR850 User Manual

Orbi whole home tri-band mesh wifi 6 system
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User Manual
Orbi Whole Home Tri-Band
Mesh WiFi 6 System
Orbi Router Model RBR850
Orbi Satellite Model RBS850
Orbi Router Model RBR840
Orbi Satellite Model RBS840
April 2020
202-11974-06
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134, USA

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Summary of Contents for NETGEAR RBR850

  • Page 1 User Manual Orbi Whole Home Tri-Band Mesh WiFi 6 System Orbi Router Model RBR850 Orbi Satellite Model RBS850 Orbi Router Model RBR840 Orbi Satellite Model RBS840 NETGEAR, Inc. April 2020 350 E. Plumeria Drive 202-11974-06 San Jose, CA 95134, USA...
  • Page 2 See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.

  • Page 3: Table Of Contents

    WiFi connection using WPS............17 Types of logins..................17 Router and satellite labels..............17 Set up and manage with the NETGEAR Orbi app......18 Use a web browser to access the router..........19 Use the automatic Internet setup option........19 Log in to the Orbi router web interface........20 Change the language................21...
  • Page 4 Orbi Whole Home Tri-Band Mesh WiFi 6 System Set up an IPv6 fixed Internet connection........33 Set up an IPv6 DHCP Internet connection........34 Set up an IPv6 PPPoE Internet connection........36 Change the MTU size.................38 Chapter 4 Control Access to the Internet Allow or block access to your network..........41 Use keywords to block Internet sites..........42 Delete keywords that are used to block Internet sites....43...
  • Page 5 Orbi Whole Home Tri-Band Mesh WiFi 6 System Generate a new backhaul password..........75 Set up a bridge for a port group or VLAN tag group....75 Set up a bridge for a port group..........76 Set up a bridge for a VLAN tag group........77 Get Multi-Gig Internet with Internet port aggregation....78 Chapter 7 Manage Your Network Update the router and satellite firmware........81...
  • Page 6 Test the path from your computer to a remote device...126 Chapter 11 Supplemental Information Factory settings for Orbi routers............129 Factory settings for Orbi router model RBR850......129 Factory settings for Orbi router model RBR840......131 Factory settings for Orbi satellites..........132 Factory settings for Orbi satellite model RBS850....133 Factory settings for Orbi satellite model RBS840....134...
  • Page 7 Orbi Whole Home Tri-Band Mesh WiFi 6 System Technical specifications for Orbi router model RBR850..136 Technical specifications for Orbi router model RBR840..138 Technical specifications for Orbi satellites........139 Technical specifications for Orbi satellite model RBS850..139 Technical specifications for Orbi satellite model RBS840..141...

  • Page 8: Chapter 1 Overview

    For more information about the topics covered in this manual, visit the support website at https://www.netgear.com/support/. Note: This manual might refer to the Orbi router (model RBR850 or model RBR840) as the router and refer to the Orbi satellite (model RBS850 or model RBS840) as the satellite.

  • Page 9: Orbi Router Overview

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Orbi router overview The following sections are an overview of the Orbi router hardware features and LED behavior. Orbi router hardware features The following figures shows the Orbi router hardware features. Figure 1. Orbi router front and back views 1.

  • Page 10: Orbi Router Led Behavior

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Orbi router LED behavior The Orbi router has a LED on the front and a Power LED on the back. The following table describes the LED behavior for the router's Power LED. Table 1.

  • Page 11: Orbi Satellite Overview

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Orbi satellite overview The following sections are an overview of the Orbi satellite hardware features and LED behavior. Orbi satellite hardware features The following figures shows the Orbi satellite hardware features. Figure 2. Orbi satellite front and back views 1.

  • Page 12: Orbi Satellite Led Behavior

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Orbi satellite LED behavior The Orbi satellite has a LED on the front and a Power LED on the back. The following table describes the LED behavior for the satellite's Power LED. Table 3.

  • Page 13: Connect Your Router

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Connect your router Power on your router and connect it to a modem. To cable your router: 1. Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service. If your modem uses a battery backup, remove the battery.

  • Page 14: Sync Your Orbi Satellite With Your Orbi Router

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Sync your Orbi satellite with your Orbi router The Orbi satellite that comes with your Orbi router is preset to automatically find and sync to your Orbi router's WiFi signal. To sync your satellite: 1.

  • Page 15: Chapter 2 Connect To The Network And Access The Router

    This chapter contains the following sections: • Connect to the network • Types of logins • Router and satellite labels • Set up and manage with the NETGEAR Orbi app • Use a web browser to access the router • Change the language...

  • Page 16: Connect To The Network

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Connect to the network You can connect to the Orbi network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

  • Page 17: Wifi Connection Using Wps

    Orbi Whole Home Tri-Band Mesh WiFi 6 System WiFi connection using WPS You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select the WiFi network. To use WPS to connect to the WiFi network: 1.

  • Page 18: Set Up And Manage With The Netgear Orbi App

    Set up and manage with the NETGEAR Orbi You can use the NETGEAR Orbi app to set up and access your Orbi network. To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store or Google Play Store.

  • Page 19: Use A Web Browser To Access The Router

    When you connect to the network (either with WiFi or with an Ethernet cable), you can use a web browser to access the router to view or change its settings. The first time you access the router, the NETGEAR installation assistant automatically checks to see if your router can connect to your Internet service.

  • Page 20: Log In To The Orbi Router Web Interface

    Contact your ISP to verify that you are using the correct configuration information. d. Read Troubleshooting on page 119. If problems persist, register your NETGEAR product and contact NETGEAR technical support. Log in to the Orbi router web interface When you log in to the Orbi, the browser displays the router web interface.

  • Page 21: Change The Language

    Orbi Whole Home Tri-Band Mesh WiFi 6 System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. Change the language By default, the language is set as Auto.

  • Page 22: Chapter 3 Specify Your Internet Settings

    Specify Your Internet Settings Usually, the quickest way to set up the router to use your Internet connection is to allow Orbi to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings. This chapter contains the following sections: •...

  • Page 23: Manually Set Up The Internet Connection

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Manually set up the Internet connection You can view or change the router’s Internet connection settings. Specify an Internet connection without a login To specify the Internet connection settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 24: Specify An Internet Connection That Uses A Login

    Orbi Whole Home Tri-Band Mesh WiFi 6 System 9. Select a Domain Name Server (DNS) Address radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option.
  • Page 25 Orbi Whole Home Tri-Band Mesh WiFi 6 System 6. From the Internet Service Provider menu, select the encapsulation method: The selections are PPPoE, PPTP, or L2TP. 7. In the Login field, enter the login name your ISP gave you. This login name is often an email address. 8.

  • Page 26: Manage An Ipv6 Internet Connection

    Orbi Whole Home Tri-Band Mesh WiFi 6 System 16. Click the Test button to test your Internet connection. Manage an IPv6 Internet connection The router supports many different types of IPv6 Internet connections for which you can specify the settings manually. Requirements for entering IPv6 addresses IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons.

  • Page 27: Use Auto Detection For An Ipv6 Internet Connection

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Your Internet service provider (ISP) can provide this information. For more information about IPv6 Internet connection, see the following sections: • Use auto detection for an IPv6 Internet connection on page 27 •...

  • Page 28: Use Auto Configuration For An Ipv6 Internet Connection

    Orbi Whole Home Tri-Band Mesh WiFi 6 System length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface.

  • Page 29: Set Up An Ipv6 6Rd Tunnel Internet Connection

    Orbi Whole Home Tri-Band Mesh WiFi 6 System The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.
  • Page 30 Orbi Whole Home Tri-Band Mesh WiFi 6 System are assigned for use within the service provider’s network. This mapping allows for automatic determination of IPv4 tunnel endpoints from IPv6 prefixes, allowing stateless operation of 6rd. With a 6rd Tunnel configuration, the router follows the RFC5969 standard, supporting two ways to establish a 6rd tunnel IPv6 WAN connection: •...

  • Page 31: Set Up An Ipv6 6To4 Tunnel Internet Connection

    Orbi Whole Home Tri-Band Mesh WiFi 6 System 6. Select an IPv6 Domain Name Server (DNS) Address radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option.
  • Page 32 Orbi Whole Home Tri-Band Mesh WiFi 6 System The IPv6 page displays. 5. From the Internet Connection Type menu, select 6to4 Tunnel. The page adjusts. The router automatically detects the information in the Router’s IPv6 Address on LAN field. This field shows the IPv6 address that is acquired for the router’s LAN interface.

  • Page 33: Set Up An Ipv6 Pass-Through Internet Connection

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Set up an IPv6 pass-through Internet connection In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets.

  • Page 34: Set Up An Ipv6 Dhcp Internet Connection

    Orbi Whole Home Tri-Band Mesh WiFi 6 System 5. From the Internet Connection Type menu, select Fixed. The page adjusts. 6. Configure the fixed IPv6 addresses for the WAN connection: • IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router WAN interface.
  • Page 35 Orbi Whole Home Tri-Band Mesh WiFi 6 System A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 36: Set Up An Ipv6 Pppoe Internet Connection

    Orbi Whole Home Tri-Band Mesh WiFi 6 System 9. Select an IP Address Assignment radio button: • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).
  • Page 37 Orbi Whole Home Tri-Band Mesh WiFi 6 System length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface.

  • Page 38: Change The Mtu Size

    MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...
  • Page 39 Table 5. Common MTU sizes Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging.

  • Page 40: Chapter 4 Control Access To The Internet

    Control Access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter includes the following sections: • Allow or block access to your network • Use keywords to block Internet sites •...

  • Page 41: Allow Or Block Access To Your Network

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Allow or block access to your network You can use access control to block access to your network. To set up access control: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 42: Use Keywords To Block Internet Sites

    Orbi Whole Home Tri-Band Mesh WiFi 6 System 8. To view a list of allowed or blocked devices that are not connected, click one of the following links: • View list of allowed devices not currently connected to the network •...

  • Page 43: Delete Keywords That Are Used To Block Internet Sites

    Orbi Whole Home Tri-Band Mesh WiFi 6 System For example: • Specify XXX to block http://www.badstuff.com/xxx.html. • Specify .com if you want to allow only sites with domain suffixes such as .edu or .gov. • Enter a period (.) to block all Internet browsing access. 7.

  • Page 44: Avoid Blocking On A Trusted Computer

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Your settings are saved. Avoid blocking on a trusted computer You can exempt one trusted computer from blocking. The computer that you exempt must be assigned a fixed IP address. You can use the reserved IP address feature to specify the IP address.
  • Page 45 Orbi Whole Home Tri-Band Mesh WiFi 6 System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 46: Manage Network Access Control Lists

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Your settings are saved. Manage network access control lists You can use access control to block or allow access to your network. To manage devices that are allowed or blocked: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 47: Set Up Security Event Email Notifications

    Orbi Whole Home Tri-Band Mesh WiFi 6 System To schedule blocking: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
  • Page 48 Orbi Whole Home Tri-Band Mesh WiFi 6 System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
  • Page 49 Orbi Whole Home Tri-Band Mesh WiFi 6 System Logs are sent automatically. If the log fills before the specified time, it is sent. After the log is sent, it is cleared from the router memory. If the router cannot email the log and the log buffer fills, the router overwrites the log.

  • Page 50: Chapter 5 Optimize Performance

    Optimize Performance This chapter contains the following sections: • Enable or disable Wi-Fi Multimedia Quality of Service • Improve network connections with Universal Plug and Play...

  • Page 51: Enable Or Disable Wi-Fi Multimedia Quality Of Service

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Enable or disable Wi-Fi Multimedia Quality of Service Wi-Fi Multimedia Quality of Service (WMM QoS) prioritizes WiFi voice and video traffic over the WiFi link. WMM QoS is automatically enabled. WMM QoS prioritizes WiFi data packets from different applications based on four access categories: voice, video, best effort, and background.

  • Page 52: Improve Network Connections With Universal Plug And Play

    Orbi Whole Home Tri-Band Mesh WiFi 6 System 7. Click the Apply button. Your settings are saved. Improve network connections with Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network.
  • Page 53 Orbi Whole Home Tri-Band Mesh WiFi 6 System The time to live for the advertisement is measured in hops (steps) for each UPnP packet sent. Hops are the steps a packet takes between routers. The number of hops can range from 1 to 255. The default value for the advertisement time to live is 4 hops, which should be fine for most home networks.

  • Page 54: Chapter 6 Specify Network Settings

    Specify Network Settings This chapter includes the following sections: • View or change WAN settings • Manage Dynamic DNS • Set up a default DMZ server • Change the router’s device name • Change the LAN TCP/IP settings • Use the router as a DHCP server •...

  • Page 55: View Or Change Wan Settings

    Orbi Whole Home Tri-Band Mesh WiFi 6 System View or change WAN settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port.

  • Page 56: Manage Dynamic Dns

    DNS service does not work because private addresses are not routed on the Internet. Set up a new Dynamic DNS account To set up Dynamic DNS and register for a free NETGEAR account: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 57: Specify A Dynamic Dns Account That You Already Created

    A message displays the Dynamic DNS status. Specify a Dynamic DNS account that you already created If you already own a Dynamic DNS account with NETGEAR, No-IP, or DynDNS, you can set up the router to use your account. To set up Dynamic DNS if you already created an account: 1.

  • Page 58: Change The Dynamic Dns Settings

    9. For a No-IP account or DynDNS account, in the User Name field, enter the user name for your account. 10. For a NETGEAR account, in the Email field, type the email address for your account. 11. In the Password (6-32 characters) field, type the password for your DDNS account.

  • Page 59: Set Up A Default Dmz Server

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Set up a default DMZ server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The router is programmed to recognize some of these applications and to work correctly with them, but other applications might not function well.

  • Page 60: Change The Router's Device Name

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Change the router’s device name The router’s device name is its model number. This device name displays in a file manager when you browse your network. To change the router’s device name: 1.
  • Page 61 Orbi Whole Home Tri-Band Mesh WiFi 6 System To change the LAN TCP/IP settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.

  • Page 62: Use The Router As A Dhcp Server

    Orbi Whole Home Tri-Band Mesh WiFi 6 System If you changed the LAN IP address of the router, you are disconnected when this change takes effect. 9. To reconnect, close your browser, relaunch it, and log in to the router. Use the router as a DHCP server By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server.

  • Page 63: Disable The Dhcp Server Feature In The Router

    Orbi Whole Home Tri-Band Mesh WiFi 6 System 7. Click the Apply button. Your settings are saved. The router delivers the following parameters to any LAN device that requests DHCP: • An IP address from the range that you defined •...

  • Page 64: Manage Reserved Lan Ip Addresses

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Manage reserved LAN IP addresses When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server. Assign reserved IP addresses to computers or servers that require permanent IP settings.

  • Page 65: Edit A Reserved Ip Address

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Edit a reserved IP address To edit a reserved address entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens.

  • Page 66: Manage Custom Static Routes

    Orbi Whole Home Tri-Band Mesh WiFi 6 System 5. Select the radio button next to the reserved address. 6. Click the Delete button. The address is removed. Manage custom static routes Typically, you do not need to add static routes unless you use multiple routers or multiple IP subnets on your network.

  • Page 67: Edit A Static Route

    Orbi Whole Home Tri-Band Mesh WiFi 6 System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 68: Delete A Static Route

    Orbi Whole Home Tri-Band Mesh WiFi 6 System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.

  • Page 69: Specify Basic Wifi Settings

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Specify basic WiFi settings The router and satellite come preset with the same WiFi network name (SSID) and the same WiFi security. You can find the SSID and password on the router label and on the satellite label.

  • Page 70: Change The Wifi Password Or Security Level

    Orbi Whole Home Tri-Band Mesh WiFi 6 System 7. Click the Apply button. Your settings are saved. The router sends the new settings to the satellite. If you are using a WiFi connection and you changed the SSID, you are disconnected from the network.

  • Page 71: Set Up A Guest Wifi Network

    Orbi Whole Home Tri-Band Mesh WiFi 6 System 5. Under Security Options, select a WPA radio button: • WPA2-PSK [AES] • WPA-PSK [TKIP] + WPA2-PSK [AES] • WPA3-Personal [SAE] The WPA3 option uses the newest standard for the strongest security. Some older computers and WiFi devices cannot use WPA3 or WPA2.

  • Page 72: Change Your Region

    Orbi Whole Home Tri-Band Mesh WiFi 6 System 6. To change the network name, type a new name in the Guest Wireless Network Name (SSID) field. The name can be up to 32 characters long and it is case-sensitive. If you change the name, make sure to write down the new name and keep it in a safe place.

  • Page 73: Use The Router As A Wifi Access Point Only

    Orbi Whole Home Tri-Band Mesh WiFi 6 System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.

  • Page 74: Set Up Router Mode

    Orbi Whole Home Tri-Band Mesh WiFi 6 System 7. Select the IP address setting: • Get dynamically from existing router. The other router on the network assigns an IP address to the Orbi router while the Orbi router is in AP mode. •...

  • Page 75: Generate A New Backhaul Password

    Orbi Whole Home Tri-Band Mesh WiFi 6 System 6. Click the Apply button. Your settings are saved. Generate a new backhaul password The backhaul password is a security key that is used in WiFi communication between the router and the satellite. You can generate a new backhaul password. After you generate a new backhaul password, you must use the Sync button to build a new backhaul connection so that the router and satellite can communicate with each other using WiFi.

  • Page 76: Set Up A Bridge For A Port Group

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Note: If your ISP provides directions on how to set up a bridge for IPTV and Internet service, follow those directions. Note: This feature is only supported if the router is in router mode. Set up a bridge for a port group If the devices that are connected to the router’s Ethernet LAN port include an IPTV device, your ISP might require you to set up a bridge for a port group for the router’s...

  • Page 77: Set Up A Bridge For A Vlan Tag Group

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Set up a bridge for a VLAN tag group If the devices that are connected to the router’s Ethernet LAN ports include an IPTV device, your ISP might require you to set up a bridge for a VLAN tag group for the router’s Internet interface.

  • Page 78: Get Multi-Gig Internet With Internet Port Aggregation

    Orbi Whole Home Tri-Band Mesh WiFi 6 System (Continued) Field Description Priority Enter a value from 0 to 7. Select the check box for a wired Ethernet port. If your device is connected to an Ethernet port on the router, select the Ethernet port check box that corresponds to the Ethernet port on the router to which the device is connected.
  • Page 79 Orbi Whole Home Tri-Band Mesh WiFi 6 System c. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 80: Chapter 7 Manage Your Network

    Manage Your Network This chapter describes the router settings for administering and maintaining your router and home network. The chapter includes the following sections: • Update the router and satellite firmware • Change the admin password • Enable admin password reset •...

  • Page 81: Update The Router And Satellite Firmware

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Update the router and satellite firmware You can use the router web interface to check if new firmware is available and update your router and satellite, or you can manually update the firmware for your router and satellite.

  • Page 82: Manually Update Firmware

    Orbi device to finish updating before updating your next Orbi device. To manually update the firmware on your Orbi router and satellite, follow these high level steps: 1. Visit netgear.com/support and download the firmware for both your Orbi router and satellite. 2. Update the firmware on your Orbi satellite.

  • Page 83: Manually Update Router Firmware

    Orbi Whole Home Tri-Band Mesh WiFi 6 System The Orbi satellite Firmware Update window opens. 7. If the browser ask you for the admin password, enter the same password that you entered for the router. 8. Click the BROWSE button. 9.

  • Page 84: Change The Admin Password

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Change the admin password This feature let you change the default password that is used to log in to the router with the user name admin. This password is not the one that you use to access the Orbi WiFi network.

  • Page 85: Reset The Admin Password

    Orbi Whole Home Tri-Band Mesh WiFi 6 System To enable password reset: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the admin user name and password. The user name is admin.

  • Page 86: View Router Status And Usage Information

    Orbi Whole Home Tri-Band Mesh WiFi 6 System 6. Enter your new admin password, set new security questions, and click the Next button. Your settings are saved. 7. Click the Login button. A login window opens. 8. With your new admin password, log in to the router. View router status and usage information To view router status and usage information: 1.

  • Page 87: Check The Internet Connection Status

    Orbi Whole Home Tri-Band Mesh WiFi 6 System 4. Click the ADVANCED tab. 5. In the Internet Port pane, click the Show Statistics button. The Show Statistics window opens and displays following information: • System Up Time. The time elapsed since the router was last restarted. •...

  • Page 88: View Satellite Status

    Orbi Whole Home Tri-Band Mesh WiFi 6 System The BASIC Home page displays. 4. Click the ADVANCED tab. 5. In the Internet Port pane, click the Connection Status button. The Connection Status window opens and displays the following information • IP Address. The IP address that is assigned to the router. •...

  • Page 89: View And Manage Logs Of Router Activity

    Orbi Whole Home Tri-Band Mesh WiFi 6 System The Attached Devices page displays. 5. In the Connected Satellites section, find your satellite’s IP address. 6. Enter your satellite’s IP address in your web browser’s address bar. A login window opens. 7.

  • Page 90: View Devices Connected To The Network Or Edit Device Information

    Orbi Whole Home Tri-Band Mesh WiFi 6 System View devices connected to the network or edit device information You can view the devices that are connected to your Orbi network. You can also edit the information that displays on the Attached Devices page in the router web interface. View devices connected to the network You can view all computers or devices that are currently connected to your Orbi network.

  • Page 91: Edit Device Information On The Attached Devices Page

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Edit device information on the Attached Devices page You can change the connected device model and name that display on the Attached Devices page. To view devices connected to your network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 92: Edit Satellite Information That Displays On The Attached Devices Page

    Orbi Whole Home Tri-Band Mesh WiFi 6 System To view satellites connected to your network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.

  • Page 93: Monitor Internet Traffic

    Orbi Whole Home Tri-Band Mesh WiFi 6 System A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 94: Manage The Router Configuration File

    Orbi Whole Home Tri-Band Mesh WiFi 6 System 6. To control the volume of Internet traffic, use either the traffic volume control feature or the connection time control feature: • Select the Traffic volume control by radio button and then select one of the following options: No Limit.

  • Page 95: Back Up Settings

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Back up settings To back up the router’s configuration settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.

  • Page 96: Erase The Current Configuration Settings

    Orbi Whole Home Tri-Band Mesh WiFi 6 System WARNING: Do not interrupt the reboot process. Erase the current configuration settings You can erase the current configuration and restore the factory default settings. You might want to do this if you move the router to a different network. To erase the configuration settings: 1.
  • Page 97 Orbi Whole Home Tri-Band Mesh WiFi 6 System To set up remote management: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.

  • Page 98: Use Remote Access

    Orbi app, you must update your router’s firmware and download the latest Orbi app for your mobile device. To download the latest Orbi app for your mobile device, visit https://www.netgear.com/home/apps-services/orbi-app. Manage Your Network User Manual...

  • Page 99: Chapter 8 Customize Internet Traffic Rules For Ports

    Customize Internet Traffic Rules for Ports You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features. This chapter includes the following sections: • Manage port forwarding to a local server •...

  • Page 100: Manage Port Forwarding To A Local Server

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Manage port forwarding to a local server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.

  • Page 101: Add A Custom Port Forwarding Service

    Orbi Whole Home Tri-Band Mesh WiFi 6 System The service displays in the table. Add a custom port forwarding service To add a custom service: 1. Find out which port number or range of numbers the application uses. You can usually find this information by contacting the publisher of the application or user groups or news groups.

  • Page 102: Edit A Port Forwarding Service

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Your settings are saved. The service is now in the table on the Port Forwarding / Port Triggering page. Edit a port forwarding service To edit a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 103: Delete A Port Forwarding Entry

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Delete a port forwarding entry To delete a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens.

  • Page 104: Application Example: Make A Local Web Server Public

    Orbi Whole Home Tri-Band Mesh WiFi 6 System 5. Your router performs Network Address Translation (NAT) on the source IP address, and sends the reply through the Internet to the computer or WiFi device that sent the web page request. Application example: Make a local web server public If you host a web server on your local network, you can use port forwarding to allow web requests from anyone on the Internet to reach your web server.

  • Page 105: Add A Port Triggering Service

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Add a port triggering service To add a port triggering service: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens.

  • Page 106: Disable Port Triggering Or Change The Time-Out Period

    Orbi Whole Home Tri-Band Mesh WiFi 6 System 13. Click the Apply button. The service is now in the Portmap Table. Disable port triggering or change the time-out period By default, port triggering is enabled and a default time-out period is defined. You can disable port triggering or change the time-out period.
  • Page 107 Orbi Whole Home Tri-Band Mesh WiFi 6 System An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667. The IRC server not only responds to your originating source port, but also sends an “identify” message to your computer on port 113. Using port triggering, you can tell the router, “When you initiate a session with destination port 6667, you must also allow incoming traffic on port 113 to reach the originating computer.”...

  • Page 108: Chapter 9 Use Vpn To Access Your Network

    Use VPN to Access Your Network You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access. This chapter includes the following sections: • Set up a VPN connection •...

  • Page 109: Set Up A Vpn Connection

    To use a DDNS service, register for an account with a host name (sometimes called a domain name). You use the host name to access your network. The router supports these accounts: NETGEAR, No-IP, and Dyn. If your Internet service provider (ISP) assigned a static WAN IP address (such as 50.196.x.x or 10.x.x.x) that never changes to your Internet account, the VPN can use that IP address...

  • Page 110: Install Openvpn Software

    Orbi Whole Home Tri-Band Mesh WiFi 6 System 6. To change the TUN mode service type, select the UCP or TCP radio button. 7. To change the TUN mode service port, type the port number that you want to use in the field.
  • Page 111 Orbi Whole Home Tri-Band Mesh WiFi 6 System 5. Make sure that the Enable VPN Service check box is selected. 6. Specify any VPN service settings on the page. For more information, see Specify VPN service in the router on page 109. 7.
  • Page 112 For a client device with Windows 64-bit system, the VPN client is installed at C:\Programfiles\OpenVPN\config\ by default. 18. For a client device with Windows, modify the VPN interface name to NETGEAR-VPN: a. On your computer, go to the Networks page. If you are using Windows 10, select Control Panel >...

  • Page 113: Install Openvpn Software On Your Mac Computer

    Orbi Whole Home Tri-Band Mesh WiFi 6 System c. Select the local area connection and change its name (not its device name) to NETGEAR-VPN. If you do not change the VPN interface name, the VPN tunnel connection will fail. For more information about using OpenVPN on your Windows-based computer, visit https://openvpn.net/index.php/open-source/documentation/howto.html#quick.

  • Page 114: Install Openvpn Software On An Ios Device

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Install OpenVPN software on an iOS device You must install this software on each iOS device that you plan to use for VPN connections to your router. To install VPN client software on an iOS device: 1.

  • Page 115: Use A Vpn Tunnel On Your Windows-Based Computer

    Orbi Whole Home Tri-Band Mesh WiFi 6 System To install VPN client software on an Android device: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
  • Page 116 Orbi Whole Home Tri-Band Mesh WiFi 6 System established, you cannot access your home router or your home network with the OpenVPN software. The default LAN IP address scheme for the router is 192.x.x.x.The most common IP schemes are 192.x.x.x, 172.x.x.x, and 10.x.x.x. If you experience a conflict, change the IP scheme either for your home network or for the network with the client VPN computer.

  • Page 117: Use Vpn To Access Your Internet Service At Home

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Use VPN to access your Internet service at home When you’re away from home and you access the Internet, you usually use a local Internet service provider. For example, at a coffee shop you might be given a code that lets you use the coffee shop’s Internet service account to surf the web.

  • Page 118: Block Vpn Client Internet Access In The Router

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Block VPN client Internet access in the router By default, the router is set up to allow VPN connections only to your home network, not to the Internet service for your home network. If you changed this setting to allow Internet access, you can change it back.

  • Page 119: Chapter 10 Troubleshooting

    This chapter provides information to help you diagnose and solve problems you might experience with your Orbi router or satellite. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product and contact information. This chapter includes the following sections: •...

  • Page 120: Quick Tips

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Quick tips This section describes tips for troubleshooting some common problems. Sequence to restart your network When you restart your network, follow this sequence: 1. Turn off and unplug the modem. 2. Turn off the router. 3.

  • Page 121: You Cannot Log In To The Router

    Orbi Whole Home Tri-Band Mesh WiFi 6 System To sync the router and the satellite: 1. Place the satellite in the same room as the Orbi router. Use this satellite location only during the sync process. 2. Connect the satellite to a power source. 3.

  • Page 122: You Cannot Access The Internet

    Orbi Whole Home Tri-Band Mesh WiFi 6 System You cannot access the Internet Check your network and Internet connections: 1. Make sure that your WiFi-enabled computer or mobile device is connected to the Orbi network. 2. If you are connected to Orbi but you cannot access the Internet, check to see if your Internet connection is working.

  • Page 123: Troubleshoot Internet Browsing

    Orbi Whole Home Tri-Band Mesh WiFi 6 System • Your ISP might check for your computer’s host name. Assign the computer host name of your ISP account as the account name on the Internet Setup page. • If your ISP allows only one Ethernet MAC address to connect to Internet and checks for your computer’s MAC address, do one of the following: Inform your ISP that you bought a new network device and ask them to use the router’s MAC address.

  • Page 124: Troubleshoot Pppoe

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Troubleshoot PPPoE If you are using PPPoE, try troubleshooting your Internet connection. To troubleshoot a PPPoE connection: 1. Launch a web browser from a computer or WiFi device that is connected to the network.

  • Page 125: Troubleshoot Your Network Using The Ping Utility

    Orbi Whole Home Tri-Band Mesh WiFi 6 System • Does your WiFi-capable device support the security that you are using for your WiFi network (WPA3, WPA2, or WPA)? • To view the WiFi settings for the router, use an Ethernet cable to connect a computer to an Ethernet port on the router.

  • Page 126: Test The Path From Your Computer To A Remote Device

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Request timed out If the path is not functioning correctly, you might be experiencing one of the following problems: • Wrong physical connections Check that the appropriate LEDs are on for your network devices. If your router and computer are connected to a separate Ethernet switch, make sure that the link LEDs on the switch are lit for the switch ports that your computer and router are connected •...
  • Page 127 Orbi Whole Home Tri-Band Mesh WiFi 6 System • If your ISP assigned a host name to your computer, enter that host name as the account name on the Internet Setup page. • Your ISP might be rejecting the Ethernet MAC addresses of all but one of your computers.

  • Page 128: Chapter 11 Supplemental Information

    Supplemental Information This appendix covers the following topics: • Factory settings for Orbi routers • Factory settings for Orbi satellites • Technical specifications for Orbi routers • Technical specifications for Orbi satellites...

  • Page 129: Factory Settings For Orbi Routers

    Your Orbi router resets, and returns to the factory settings. Factory settings for Orbi router model RBR850 The following table shows the factory default settings for Orbi router model RBR850. Table 6. Factory default settings for model RBR850...
  • Page 130 Orbi Whole Home Tri-Band Mesh WiFi 6 System Table 6. Factory default settings for model RBR850 (Continued) Feature Default Setting Time zone adjusted for daylight Disabled saving time SNMP Disabled Firewall Inbound (communications coming Disabled (except traffic on port 80, the HTTP port)

  • Page 131: Factory Settings For Orbi Router Model Rbr840

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Factory settings for Orbi router model RBR840 The following table shows the factory default settings for Orbi router model RBR840. Table 7. Factory default settings for model RBR840 Feature Default Setting Router login User login URL orbilogin.com User name (case-sensitive)

  • Page 132: Factory Settings For Orbi Satellites

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Table 7. Factory default settings for model RBR840 (Continued) Feature Default Setting Outbound (communications going Enabled (all) out to the Internet) Source MAC filtering Disabled WiFi WiFi communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID...

  • Page 133: Factory Settings For Orbi Satellite Model Rbs850

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Factory settings for Orbi satellite model RBS850 The following table shows the factory default settings for Orbi satellite model RBS850. Table 8. Factory default settings for model RBS850 Feature Default Setting Router login User login URL orbilogin.com User name (case-sensitive)

  • Page 134: Factory Settings For Orbi Satellite Model Rbs840

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Table 8. Factory default settings for model RBS850 (Continued) Feature Default Setting WiFi WiFi communication Enabled SSID name See satellite label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Note: Maximum wireless signal rate derived from IEEE Standard 802.11 specifications.
  • Page 135 Orbi Whole Home Tri-Band Mesh WiFi 6 System Table 9. Factory default settings for model RBS850 (Continued) Feature Default Setting WAN MTU size 1500 Port speed AutoSensing Local network (LAN) LAN IP 192.168.1.250 Subnet mask 255.255.255.0 DHCP server Disabled Disabled Time zone GMT for WW GMT -8 for NA and CN...

  • Page 136: Technical Specifications For Orbi Routers

    Technical specifications for Orbi routers The following are the technical specifications for the Orbi routers. Technical specifications for Orbi router model RBR850 The following table shows the technical specifications for Orbi router model RBR850. Table 10. Technical specifications for model RBR850 Feature...
  • Page 137 Orbi Whole Home Tri-Band Mesh WiFi 6 System Table 10. Technical specifications for model RBR850 (Continued) Feature Description Compatible with 10BASE-T, 100BASE-TX, 1000BASE-T, RJ-45, or 2.5GBASE-T WiFi Maximum wireless signal rate complies with the IEEE 802.11 standard. Note: Maximum wireless signal rate derived from IEEE Standard 802.11 specifications.

  • Page 138: Technical Specifications For Orbi Router Model Rbr840

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Technical specifications for Orbi router model RBR840 The following table shows the technical specifications for Orbi router model RBR840. Table 11. Technical specifications for model RBR840 Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter...

  • Page 139: Technical Specifications For Orbi Satellites

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Table 11. Technical specifications for model RBR840 (Continued) Feature Description Maximum number of computers Limited by the amount of WiFi network traffic generated by each node per wireless network (typically 50–70 nodes) 2.4 GHz: 127 5 GHz (front haul): 127 2.4 GHz operating frequency range...
  • Page 140 Orbi Whole Home Tri-Band Mesh WiFi 6 System Table 12. Technical specifications for model RBS850 (Continued) Feature Description Compatible with 10BASE-T, 100BASE-TX, 1000BASE-T, or RJ-45 WiFi Maximum wireless signal rate complies with the IEEE 802.11 standard. Note: Maximum wireless signal rate derived from IEEE Standard 802.11 specifications.

  • Page 141: Technical Specifications For Orbi Satellite Model Rbs840

    Orbi Whole Home Tri-Band Mesh WiFi 6 System Technical specifications for Orbi satellite model RBS840 The following table shows the technical specifications for Orbi satellite model RBS840. Table 13. Technical specifications for model RBS840 Feature Description Data and routing protocols TCP/IP, DHCP, Dynamic DNS, and UPnP Power adapter North America: 120V, 60 Hz, input...
  • Page 142 Orbi Whole Home Tri-Band Mesh WiFi 6 System Table 13. Technical specifications for model RBS840 (Continued) Feature Description 2.4 GHz operating frequency range 2.412–2.472 GHz (Europe ETSI, Japan, and China) 2.412–2.462 GHz (US) 5 GHz operating frequency range 5.18–5.24 GHz and 5.745–5.825 GHz (US and China) 5.18–5.24 GHz and 5.5–5.7 GHz (Europe and Japan) 802.11 security WPA-PSK [TKIP]...

This manual is also suitable for:

Rbs850Rbr840Rbs840

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