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TROUBLESHOOTING AND SUPPORT
For troubleshooting and FAQs visit www.breville.co.uk.
Problem
Cause
The air purifier is not working.
The appliance is not plugged in.
The appliance is not switched on.
The filters are not properly
installed.
The panel cover is not fully
assembled.
The air flow has decreased.
The air intake grille and filtered air
outlet may be obstructed.
The filter is nearing the end of its
useful product life.
Pre-installed filters are covered by
a protective plastic packaging.
The air purifier is making a loud
Pre-installed filters are covered by
noise.
a protective plastic packaging.
The ioniser function is operating.
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AFTER SALES SERVICE AND REPLACEMENT PARTS
In the case the appliance does not operate but is under warranty, return the product to the
place it was purchased for a replacement. Please be aware that a valid form of proof of
purchase will be required. For additional support, please contact our Consumer Service
Solution
Department at: 0800 028 7154.
Check if unit is properly
plugged in and outlet is
Alternatively, e-mail: BrevilleEurope@newellco.com.
working.
ELECTRICAL SAFETY
Make sure unit is turned
ON.
If the plug is not suitable for the socket outlets in your
Make sure filters are
home, it can be removed and replaced by a plug of
properly installed.
the correct type.
Check that the back
If the fuse in a moulded plug needs to be changed,
panel cover is correctly
the fuse cover must be refitted. The appliance must
assembled. Align and mount
the cover into the base
not be used without the fuse cover fitted.
of the appliance first, and
If the plug fuse requires replacement, a fuse of the
then push the top of the
same rating as that fitted by the manufacturer must be
panel against the appliance
used. In order to prevent a hazard do not fit a fuse of
(Figure 6).
a lower or higher rating.
Turn OFF and unplug the
If the terminals in the plug are not marked or if you
appliance. Remove any
obstructions blocking the air
are unsure about the installation of the plug please
intake grille and filtered air
contact a qualified electrician.
outlet.
Check the condition of
WASTE DISPOSAL
the filters and replace if
Waste electrical products should not be disposed of with household waste. Please recycle
necessary.
where facilities exist. E-mail us at BrevilleEurope@newellco.com for further recycling and
Check filters to remove any
WEEE information.
plastic packaging and re-
install the filters.
Check filters to remove any
plastic packaging and re-
install the filters.
This is normal and occurs
when a small buildup of ions
is discharged.
Plug should be ASTA approved to BS1363
Fuse should be ASTA approved to BS1362
Do Not Connect
Mains Wires Here
Fuse
3A
Blue
(Neutral)
Brown
(Live)
Ensure that the outer sheath of
the cable is firmly held by the cord grip
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