Page 1: Table Of Contents
Revised: April 15, 2010 Contents This document includes procedures for installing and removing the Cisco uBR10012 components that are shipped with the Cisco uBR10012 universal broadband router. This document also includes technical specifications and troubleshooting information. Objective, page 2 •...
Page 2: Objective
Objective The purpose of this document is to provide installation, removal, and troubleshooting information for the fan assembly module installed in the Cisco uBR10012 universal broadband router. Audience This document is intended for field service engineers who are familiar with Cisco products and headend cable installation procedures.
Page 3 Complete the information below, and keep it for reference. Company product purchased from Company telephone number Product model number Product serial number Maintenance contract number OL-24972-01 Cisco One-Year Limited Hardware Warranty Terms Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide...
Page 4: Overview
Overview Overview The Cisco uBR10012 universal broadband router is an aggregation platform that provides a high-end, high-performance, high-capacity Cable Modem Termination System (CMTS) solution. The system provides high-speed data, broadband entertainment, and IP telephony services over a coaxial cable connection to residential and commercial subscribers using cable modems or digital set-top boxes (STBs).
Page 5 Cisco uBR10012 Universal Broadband Router Components The Cisco uBR10012 router chassis is designed for front and rear access. The two AC or DC power entry modules (PEMs), two Performance Routing Engine (PRE) modules, an LCD panel, and the fan assembly module are accessed from the front of the chassis.
Page 6 DC power cable and ground cable exit Fan Assembly Modules The Cisco uBR10012 chassis uses a fan assembly module containing fans to supply cooling air to the chassis. The fan assembly connects to the chassis through a blind mate connector that plugs into the cable assembly and then into the chassis backplane.
Page 7 OL-24972-01 3). The fan assembly module works at two speeds: Fan Assembly Module (UBR10-FAN-ASSY=) CIS CO 100 00 Figure 4). This fan assembly module provides: Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide — Overview...
Page 8 Three LEDs (FAN OK, SINGLE FAN FAIL, and MULTI FAN FAIL) indicate the status of the fan assembly. In addition, there is a PRODUCT ID LED/switch on the front panel of the fan assembly module. Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide U B R 1 0 0 1 2 -F A N -P L U S —...
Page 9 Use a small object, such as a paper clip, to press the PRODUCT ID LED/switch inside the cavity on the front panel of the fan assembly module. If you are installing the fan module (spare) in an existing Cisco uBR10012 router chassis, ensure that Note the Cisco IOS Release running on the chassis supports the PRODUCT ID LED/switch feature before installing the module.
Page 10 PEM. The two AC PEMs convert the AC power to provide filtered, redundant, and load shared DC power to the Cisco uBR10012 chassis. The AC PEM modules can be identified by their product part numbers.
Page 11 AC power is supplied to the AC PEMs, although the AC power enable switch is in the Standby (0) position. Note The U-CHAS-COVER-PLUS= front cover must be used with the Cisco uBR10012 chassis for proper routing of the AC cables from the 3300 W AC PEMs through the chassis to the facility power source. OL-24972-01 AC PEM Module (UBR10-PWR-AC=) Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide...
Page 12 Four LEDs (V1 POWER, V2 POWER, POWER, and FAULT) indicate the status of the AC PEM module. In addition, there is a PRODUCT ID LED/switch on the front panel of the AC PEM module. Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide AC PEM Module (UBR10-PWR-AC-PLUS=)
Page 13 Use a small object, such as a paper clip, to press the PRODUCT ID LED/switch inside the cavity on the front panel of the AC PEM module. If you are installing the AC PEM module (spare) in an existing Cisco uBR10012 router chassis, ensure Note that the Cisco IOS Release running on the chassis supports the PRODUCT ID LED/switch feature before installing the module.
Page 14: Dc Power Entry Modules
1. The 34- part number is listed on compliance label of the AC PEM. DC Power Entry Modules The Cisco uBR10012 router is shipped with two DC power entry modules (DC PEMs) that provide power to the system. One DC PEM can provide sufficient power for a fully configured chassis. However, if one DC PEM fails, the other automatically begins providing power to the entire chassis, without impacting the system operation.
Page 15 The DC PEMs receive –48 /–60 VDC power through two separate DC terminal blocks located beneath Note each PEM in the midplane of the Cisco uBR10012 chassis. For details on how to connect the DC cables, “Connecting the DC Power Cables for the UBR10-PWR-DC= Module” section on page DC Power Entry Module (UBR10-PWR-DC-PLUS=) This DC PEM module provides a power output of 3300 W with dual DC-input power connections.
Page 16 • Figure 8 DC power terminal blocks DC power enable switch Handles on the DC PEM Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide DC Power Entry Modules (UBR10-PWR-DC-PLUS=) External alarm connector DC power cord clips PRODUCT ID LED/switch OL-24972-01...
Page 17 Use a small object, such as a paper clip, to press the PRODUCT ID LED/switch inside the cavity on the front panel of the DC PEM module. If you are installing the DC PEM module (spare) in an existing Cisco uBR10012 router chassis, ensure Note that the Cisco IOS Release running on the chassis supports the PRODUCT ID LED/switch feature before installing the module.
Page 18: Preparing The Site
Do not unpack the chassis until you are ready to install it. Keep the chassis in the shipping container to prevent accidental damage until you determine an installation site. Before you install the Cisco uBR10012 universal broadband router, review the following: The environmental conditions in your installation site must be met to maintain normal operation.
Page 19: Temperature And Humidity Requirements
Humidity, ambient (noncondensing) nonoperating and storage 5% Altitude, operating (over allowable temperature) Altitude, nonoperating (over allowable temperature) OL-24972-01 Specifications for Operating and Nonoperating Environments Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide Preparing the Site Minimum Maximum 41°F (5°C) 104°F (40°C) –40°F (–40°C)
Page 20: Power Guidelines
Preparing the Site Power Guidelines The Cisco uBR10012 router installation must comply with all applicable codes and is approved for use Caution only with copper conductors. The ground bond fastening hardware should be of compatible material and preclude loosening, deterioration, and electrochemical corrosion of hardware and joined material.
Page 21: Cabling Guidelines
Warning requirements in IEC 60950 based safety standards. Statement 1033 The Cisco uBR10012 router (using DC power supplies) is not shipped with wiring to connect to a DC Note power source. You must provide input, return, and earthing (grounding) wiring at the site, and install and protect the wiring in accordance with local and national wiring regulations.
Page 22: Installing The Chassis
• to remove and replace system components. If the Cisco uBR10012 chassis is the only unit in a rack, mount the chassis at the bottom of the rack. • Use the rack-mount kit that comes with the Cisco uBR10012 chassis.
Page 23: Verifying Contents After Unpacking
Step 3 Removing Chassis Components Before Installation The Cisco uBR10012 router is shipped with all ordered components already installed in the chassis. When fully configured, the Cisco uBR10012 chassis weighs approximately 230 lbs (104.3 kg). You must use a hydraulic lift or forklift to move a fully populated chassis.
Page 24: Before You Begin
HHGE line cards—Pivot both the ejector levers away from each other to disengage the line card • from the backplane and slide the line card out of the slot splitter and place it on an antistatic surface or in an antistatic bag. Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide OL-24972-01...
Page 25: Attaching The Mounting Brackets
Attaching the Mounting Brackets The Cisco uBR10012 router is shipped with four mounting brackets that can be attached to either the front or rear of the chassis. The brackets can be mounted either flush with the edge of the chassis or set back to allow the chassis to be offset mounted in the rack.
Page 26: Installing The Chassis In The Rack
Telco rack. Caution The Cisco uBR10012 chassis with all the components removed still weighs 60 lbs (27.22 kg). Take all necessary precautions when rack-mounting this chassis. A minimum of two people and a maximum of three people are required for installing this chassis in a rack.
Page 27 230 lbs (104.3 kg). Two people are required to lift the Cisco uBR10012 router chassis. Three people might be needed to Caution position the chassis into a rack, depending on whether you are using an equipment shelf and on how high you are mounting it.
Page 28: Connecting The Chassis To Ground
Rear mounting brackets Connecting the Chassis to Ground Connecting the Cisco uBR10012 router chassis to earth ground is required for all AC or DC-powered installations. Ensure that you have the recommended tools and supplies available before you begin this procedure.
Page 29 OFF position, and tape the switch handle of the circuit breaker in the OFF position. Statement 7 To attach the grounding cable to the Cisco uBR10012 router: Verify that no power source is connected to the Cisco uBR10012 chassis (the PEMs are not installed yet). Step 1 Step 2 Strip about 3/4 inches (2 cm) of the wire covering from the end of the grounding wire.
Page 30: Connecting The Alarm Indicators
The Cisco uBR10012 router provides relay contacts for optional (customer-supplied) audible or visual alarm indicators. Relay contacts are provided for three levels of severity. The alarm contacts on the Cisco uBR10012 router are only relays and do not provide any power from Caution the unit.
Page 31: Attaching Ferrite Beads On The Cables
Ferrite beads can be clamped on where the beads are attached without wrapping the wires. Two ferrite beads (part number 36-0219-01) are included in the Cisco uBR10012 router accessory kit, and one ferrite bead is shipped with the spare of AC and DC power entry modules.
Page 32 DC-input power cables connected to the DC-input terminal connector located beneath the UBR10-PWR-DC= module on the midplane of the chassis. Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide Ferrite Beads on Ground Cable and Alarm Cable Ferrite bead attached to both the ground and alarm cable —...
Page 33 If you are using the 2400 W AC-input power shelf, ensure that you have already installed it, as described in the The following sections explain how to connect the DC power cables to the Cisco uBR10012 chassis: Connecting the DC Power Cables for the UBR10-PWR-DC= Module, page 34 •...
Page 34 DC power cables, customer provided • The Cisco uBR10012 router (using DC power supplies) is not shipped with wiring to connect to a DC Note power source. The DC-input terminal block on the midplane of the chassis accepts a maximum of 6 AWG wire.
Page 35 The 2 AWG wire is not supported on the UBR10-PWR-DC-PLUS= module. To connect the DC power cables to the Cisco uBR10012 router: If you are connecting visual or audio alarm indicators to your system, go to the Step 1 Indicators”...
Page 36 PEM modules as shown in chassis. Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide Step 6 to connect the second facility DC power source to the second PEM module. Figure 17 so that the front cover fits on the Cisco uBR10012 Figure 17.) OL-24972-01...
Page 37 T ID INP UT EX T. MO N INP UT C -P LU S U B R 10 K -P W R -A C -P LU S Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide Installing the Chassis Figure 18.)
Page 38: Installing The Modules
AL AR MS Installing the Modules Installing the PRE Modules To replace the PRE modules in the Cisco uBR10012 router: Align the PRE module with the card guides in the slot. (See Step 1 Slide the card into the slot until you can feel it seat in the backplane connectors.
Page 39 PEMs are installed in the chassis. For information on attaching the ferrite beads, see Ferrite Beads on Grounding and Alarm Cables” section on page To install the DC PEM modules on the Cisco uBR10012 router: Verify that the DC power enable switch is in the Standby (0) position.
Page 40 PEMs are installed in the chassis. For information on attaching the ferrite beads, see Ferrite Beads on Grounding and Alarm Cables” section on page Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide “Connecting the DC Power Cables for the...
Page 41 To install the AC PEM module on the Cisco uBR10012 router: Verify that the power switch on the AC PEM is in the Standby (0) position. Step 1 Do not connect power to the AC power sources or apply power to the chassis. This is done as part of the Caution system startup after all connections are made.
Page 42 UBR10-PWR-AC-PLUS= modules going out through the notch on the right side of the front cover when it is installed. Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide Routing the AC Cables on the UBR10-PWR-AC-PLUS= Module...
Page 43 The UBR10012-FAN-PLUS= fan assembly module is preinstalled with EMI gaskets. If you are Note installing the fan module (UBR10012-FAN-PLUS=, Spare) in an existing Cisco uBR10012 router chassis, ensure that the EMI gaskets on the Cisco uBR10012 router chassis (if present) are removed before mounting the fan assembly module. OL-24972-01...
Page 44 Do not remove the required EMI gaskets from the UBR10012-FAN-PLUS= fan assembly module. Caution Note The EMI gaskets on the Cisco uBR10012 router chassis are used with the UBR10-FAN-ASSY= fan assembly module. For information on installing EMI gaskets, see Absorber Material on the Cisco uBR10012 Universal Broadband...
Page 45 Installing the Line Cards and Uplink Cards To install the line and uplink cards in the Cisco uBR10012 router: Step 1 Align the upper and lower edges of the card with the upper and lower guides in the chassis. (See Figure 24.)
Page 46 HHGE slot. Use full-height slot covers in all other situations. To install the HHGE line cards in the Cisco uBR10012 router: Grasp the faceplate of the line card with one hand and place your other hand under the card carrier (to Step 1 support the weight of the card).
Page 47: Connecting Cables
Connect the adapter to the appropriate serial port on the PC or terminal to complete the console port cable connection. OL-24972-01 Figure 25 depicts the console and auxiliary port connection on the PRE module. Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide Connecting Cables...
Page 48 However, only the active PRE module has an active Ethernet connection to the network. Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide Console and Auxiliary Port Connection on the PRE Module Pin 3...
Page 49 Connect the other end of the cable to any unoccupied port on the Ethernet hub. Step 2 OL-24972-01 Straight-Through Cable Pin 1 Ethernet port Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide Connecting Cables Figure C IS C O 10 00 0...
Page 50 100BASE-T specifications. Caution If the Cisco uBR10012 router is used in an environment in which lightning-induced transients are likely to couple to the signal lines, use of shielded interconnection cables for the 100BASE-T ports is highly recommended. In addition, use of shielded interconnection cables for the 100BASE-T ports is required to meet Telcordia GR1089 CORE Section 4.5.9 and ETSI Section 5.2.2.2 (intra-building lightning...
Page 51 Warning Invisible laser radiation may be emitted from disconnected fibers or connectors. Do not stare into beams or view directly with optical instruments. Statement 1051. Equipment Fiber-optic cables • OL-24972-01 Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide Connecting Cables...
Page 52: Powering On The Cisco Ubr10012 Router
A PCMCIA flash memory card is installed in the PRE module. • You are now ready to power on the system for the first time using the following procedure. Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide Installing the Fiber-Optic Cables CIS CO...
Page 53 DC power switch on the UBR10-PWR-DC-PLUS= module. OL-24972-01 Powering On the Cisco uBR10012 Router “Connecting the DC Power Cables to the Cisco 33. If you are using the UBR10-PWR-DC-PLUS= modules, verify “Troubleshooting” section on Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide...
Page 54 (green). In addition, the POWER LED on each PEM is illuminated (green), indicating that power is being received and is being delivered to the chassis. Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide DC Power Switch on UBR10-PWR-DC= DC Power Switch on UBR10-PWR-DC-PLUS=...
Page 55 When the power-on sequence is complete, the PRE begins to initialize the line cards. Continue with the next section, “Configuring the Cisco uBR10012 Router at Startup, page Power On the AC Power Entry Module The power-on procedure is the same for both the AC PEM modules (UBR10-PWR-AC= and UBR10-PWR-AC-PLUS=).
Page 56 100 00 CIS CO 100 00 V2 PO W PO W ER FA UL T Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide AC Power Switch UBR-10-PWR-AC= S W IT C H SWIT CH A C IN P U ACIN PUT...
Page 57 When the power-on sequence is complete, the PRE begins to initialize the line cards. Continue with the next section, “Configuring the Cisco uBR10012 Router at Startup, page OL-24972-01 “Troubleshooting” section on page “Troubleshooting” section on page “Troubleshooting”...
Page 58: Configuring The Cisco Ubr10012 Router At Startup
Cisco uBR10012 router setup facility or the Cisco IOS command-line interface (CLI). PC Console or Terminal Default Settings To configure a Cisco uBR10012 router from the console, you must connect a terminal or terminal server to the router's console port. The terminal emulation software or the terminal should have the following default settings: •...
Page 59: Basic Configuration Using The Setup Facility
Basic Configuration Using the Setup Facility The first time you power on a Cisco uBR10012 router, the setup facility starts. You can also initiate the facility by running the setup command in privileged EXEC mode. This facility helps you enhance a default configuration that already exists on the Cisco uBR10012 router.
Page 60: Setting Up The Interface
Cisco uBR10012 router. Table 12 Interface Ethernet0/0/0 FastEthernet0/0/0 GigabitEthernet3/0/0 Cable6/1/0 Cable6/1/1 Cable7/0/0 Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide Typical Interfaces on the Cisco uBR10012 Router IP-Address unassigned unassigned unassigned unassigned unassigned unassigned Table 12...
Page 61 Cisco uBR10012 router Ethernet port. Configuring interface FastEthernet0/0/0: Use the 100 Base-TX (RJ-45) connector? [yes]: yes Configure both the Cisco uBR10012 router and the remote device to use the same mode. Step 3 Operate in full-duplex mode? [no]: no Enter the IP address to achieve network connectivity.
Page 62: Basic Configuration In Global Configuration Mode
The formatting procedure erases all information on the flash memory disks or cards. Note The Cisco uBR10012 router uses 48 MB or 128 MB PCMCIA memory cards. Flash memory disks and flash memory cards use similar commands. The primary syntax change is that disk0: or disk1: refers to flash memory disks while slot0: or slot1: refers to flash memory cards.
Page 63: Troubleshooting
When you start up the router for the first time, observe the startup sequence described in the On the Cisco uBR10012 Router” section on page The LEDs indicate all system states in the startup sequence. By checking the state of the LEDs, you can determine when and where the system failed in the startup sequence.
Page 64 Each line card has an ENABLED LED that comes on initially at power-on and then goes off. The Note LED then comes on and remains on when the corresponding port is enabled and configured for operations. The initial system banner appears on the console screen. Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide OL-24972-01...
Page 65: Troubleshooting Tips
• Card subsystem—Includes the cable interface cards and uplink cards, and cables • Troubleshooting Tips For more information, refer to the troubleshooting section of the Cisco uBR10012 Hardware Installation Guide at the following URL: http://www.cisco.com/en/US/docs/cable/cmts/ubr10012/installation/guide/u10ktrb.html You can use the additional tips, see...
Page 66 • wires are reversed. Ensure that the facility power source is turned off immediately, see “Connecting the DC Power Cables to the Cisco uBR10012 Router” section on page 33 on the PEM module. If the V1 POWER or the V2 POWER LEDs on the DC PEMs do not •...
Page 67 See the “Obtaining Documentation and Submitting a Service Request” section on page 71 Enter the show facility-alarm status problem. Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide Troubleshooting “Obtaining “Obtaining Documentation and Submitting a command at the console to identify the...
Page 68 If the Multiple Fan Failure LED is illuminated, more than one fan has failed, and the fan assembly module is no longer able to adequately cool the Cisco uBR10012 chassis. Replace the fan assembly module immediately. The total service window for removal and replacement of the fan Caution module is 3 minutes before possible system shutdown.
Page 69 If the problem persists, then replace the card. See the Documentation and Submitting a Service Request” section on page Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide Troubleshooting “Obtaining Documentation and Submitting a...
Page 70 Cisco CMTS Debugging Commands at the following URL: • http://www.cisco.com/en/US/docs/ios/cable/command/reference/cbl_21_debug.html Cisco CMTS Error Messages at the following URL: • http://www.cisco.com/en/US/docs/cable/cmts/system/message/uberrmes.html Cisco uBR10012 Universal Broadband Router Software Configuration Guide at the following URL: • http://www.cisco.com/en/US/docs/cable/cmts/ubr10012/configuration/guide/scg.html Cisco Broadband Cable Command Reference Guide at the following URL: • http://www.cisco.com/en/US/docs/ios/cable/command/reference/cbl_book.html Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide...
Page 71: Related Documentation
Chassis Installation Documentation Cisco uBR10012 Universal Broadband Hardware Installation Guide at the following URL: http://www.cisco.com/en/US/docs/cable/cmts/ubr10012/installation/guide/hig.html FRU Documentation For documentation about the different modules used with the Cisco uBR10012 router, go to the following URL: http://www.cisco.com/en/US/products/hw/cable/ps2209/prod_installation_guides_list.html Cabling Information Cabling the Cisco uBR-MC5X20S/U/H Cable Interface Line Card with UCH1 Quick Start Guide at the following URL: http://www.cisco.com/en/US/docs/interfaces_modules/cable/broadband_processing_engines/ubr10_mc...
Page 72 Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental. © 2003-2011 Cisco Systems, Inc. All rights reserved. Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide OL-24972-01...

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