Cisco 7832 Manual page 25

Ip conference phone

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Table of Contents

Your Phone

You can view the status of each line on the phone.

View Call Records in Call Statistics

Each call record contains additional information that you might want to check, follow the procedure provided

in this topic to view the detailed information of your recent call records.

Before you begin

If a lock icon displays in the upper-right corner of the main screen, this means that you don't sign in to the

phone yet.

Procedure

Step 1

Press Settings.

Step 2

Select Status > Phone status > Call statistics.

Step 3

(Optional) If prompted, enter your password and press Sign in.

If you cannot sign in to the phone, contact your administrator.

Step 4

Highlight a call statistics entry from the list, and press Select.

You can also press the Select button of the Navigation cluster to shows details of the highlighted entry.

You can view the following information:

• Call type—An outbound or inbound call.

• Peer name—The name of the person who made or answered the call.

• Peer phone—The phone number of the person who made or answered the call.

• Encode codec—The method used to compress the outgoing audio.

• Decode codec—The method used to decompress the incoming audio.

• Call time—The time a call was made or answered.

• Call ID—An identifier of the caller.

The call statistics may contain additional information such as counter, statistics, and voice-quality metrics.

Use this information for troubleshooting.