NETGEAR RAX75 User Manual
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NETGEAR RAX75 User Manual

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User Manual
Nighthawk AX8
8-Stream AX5700 WiFi Router
Model RAX75
September 2021
202-12006-02
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134, USA

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  • Page 1 User Manual Nighthawk AX8 8-Stream AX5700 WiFi Router Model RAX75 NETGEAR, Inc. September 2021 350 E. Plumeria Drive 202-12006-02 San Jose, CA 95134, USA...
  • Page 2 See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.

  • Page 3: Table Of Contents

    Contents Chapter 1 Hardware Setup Unpack Your Router................9 Top Panel LEDs and Buttons.............10 Rear Panel....................12 Extend the Antennas................13 Router Label..................14 Position Your Router................14 Cable Your Router................16 Turn the LEDs On or Off Using the LED On/Off Switch....16 Chapter 2 Connect to the network and access the router Connect to the router network............19 Connect to the router using a wired connection.......19 Connect to the router WiFi network..........19...
  • Page 4 Nighthawk AX8 8-Stream AX5700 WiFi Router Set up an IPv6 6rd Internet connection........38 Manage the MTU size.................40 MTU concepts.................40 Change the MTU size..............41 Chapter 4 Control Access to the Internet Enable access control to allow or block access to the Internet..44 Use keywords to block Internet sites..........45 Block services from the Internet............47 Delete keywords from the blocked list..........48...
  • Page 5 Nighthawk AX8 8-Stream AX5700 WiFi Router Delete a static route...............79 Enable or disable implicit beamforming.........80 Enable or disable airtime fairness............80 Set Up the Router in Bridge Mode...........81 Ethernet Port Aggregation..............83 Set Up Ethernet Port Aggregation..........83 View or Change the Router Ethernet Port Aggregation Mode.84 Get Multi-Gig Internet With Internet Port Aggregation....85 Chapter 6 Optimize Performance Use Dynamic QoS to optimize Internet traffic management..88...
  • Page 6 Nighthawk AX8 8-Stream AX5700 WiFi Router Erase the settings.................112 Chapter 8 Share USB Storage Devices Attached to the Router USB device requirements..............115 Connect a USB storage device to the router........115 Access a storage device connected to the router from a Windows-based computer..............116 Map a USB device to a Windows network drive......116 Access a storage device that is connected to the router from a...
  • Page 7 Nighthawk AX8 8-Stream AX5700 WiFi Router Chapter 11 Manage port forwarding and port triggering Manage port forwarding to a local server........145 Set up port forwarding to a local server........145 Add a custom port forwarding service........146 Edit a port forwarding service............147 Delete a port forwarding entry..........148 Application xxample: Make a local web server public...148 How the router implements the port forwarding rule.....149...

  • Page 8: Chapter 1 Hardware Setup

    • Extend the Antennas • Router Label • Position Your Router • Cable Your Router • Turn the LEDs On or Off Using the LED On/Off Switch For more information about the topics covered in this manual, visit the support website at netgear.com/support.

  • Page 9: Unpack Your Router

    Nighthawk AX8 8-Stream AX5700 WiFi Router Unpack Your Router Your package contains the router, the power adapter, and an Ethernet cable. Figure 1. Package contents Hardware Setup User Manual...

  • Page 10: Top Panel Leds And Buttons

    Nighthawk AX8 8-Stream AX5700 WiFi Router Top Panel LEDs and Buttons The status LEDs and two buttons are located on the top panel of the router. Figure 2. Top view Table 1. LED descriptions LED and Button Description Power LED Solid white.
  • Page 11 Nighthawk AX8 8-Stream AX5700 WiFi Router Table 1. LED descriptions (Continued) LED and Button Description Ethernet LEDs for ports 1–5 The LED color indicates the speed: white for Gigabit Ethernet connections and amber for 100 Mbps or 10 Mbps Ethernet connections. Solid white.

  • Page 12: Rear Panel

    Nighthawk AX8 8-Stream AX5700 WiFi Router Rear Panel The following figure shows the rear panel connectors and buttons. Figure 3. Rear panel Viewed from left to right, the rear panel contains the following components: • LED On/Off switch. Move the LED On/Off switch to the Off position to turn off the router LEDs.

  • Page 13: Extend The Antennas

    Nighthawk AX8 8-Stream AX5700 WiFi Router • DC power connector. Connect the power adapter that came in the product package to the DC power connector. Extend the Antennas Before you install your router, extend the antennas as shown in the following figure. Figure 4.

  • Page 14: Router Label

    The router label shows the login information, WiFi Network Name (SSID), network key (password), serial number, and MAC address. Nighthawk AX8 WiFi 8-Stream AX5700 WiFi Router Network Name (SSID) Model: RAX75 Power Internet WiFi On/O Network Key (Password) WHITE = 1 Gpbs...
  • Page 15 Nighthawk AX8 8-Stream AX5700 WiFi Router • Place the router away from electrical devices such as these: Ceiling fans Home security systems Microwaves Computers Base of a cordless phone 2.4 GHz cordless phone 5 GHz cordless phone • Place the router away from large metal surfaces, large glass surfaces, insulated walls, and items such as these: Solid metal door Aluminum studs...

  • Page 16: Cable Your Router

    Nighthawk AX8 8-Stream AX5700 WiFi Router Cable Your Router Power on your router and connect it to a modem. 45° 45° Figure 6. Cable your router To cable your router: 1. Unplug your modem, remove and reinsert the backup battery if it uses one, and then plug the modem back in.
  • Page 17 Nighthawk AX8 8-Stream AX5700 WiFi Router Note: You can also log in to the router to disable or enable LED blinking or turn off the LEDs (see Disable LED blinking or turn off LEDs on page 108). To turn the LEDs on or off using the LED On/Off switch: Move the LED On/Off switch on the rear panel to the On or Off position.

  • Page 18: Chapter 2 Connect To The Network And Access The Router

    Connect to the network and access the router You can connect to the router’s WiFi networks or use a wired Ethernet connection. This chapter explains the ways you can connect and how to access the router and log in. The chapter contains the following sections: •...

  • Page 19: Connect To The Router Network

    Nighthawk AX8 8-Stream AX5700 WiFi Router Connect to the router network You can connect to the router network using a wired, WiFi, or WPS connection. Note: If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

  • Page 20: Types Of Logins

    WiFi network name (SSID) and password for WiFi access. This information is on the router label. • NETGEAR account login. The free NETGEAR account that you need to register your router and manage your subscriptions. If you do not own a NETGEAR account, you can create one.
  • Page 21 4. Follow the onscreen instructions. The router connects to the Internet. 5. If the browser does not display the NETGEAR installation assistant, do the following: • Make sure that the computer is connected to one of the LAN Ethernet ports or over WiFi to the router.

  • Page 22: Log In To The Router

    With the Nighthawk app, you can easily install and manage your router. The app automatically updates the router to the latest firmware, allows you to personalize your WiFi network, and even helps register your router with NETGEAR. Connect to the network and...

  • Page 23: Change The Language

    Nighthawk AX8 8-Stream AX5700 WiFi Router The Nighthawk app is available for iOS and Android mobile devices. Note: Your router is not connected to the Internet until you finish setting it up with the app. If you are connected to your router’s WiFi network before the setup, you do not have Internet access and cannot download the app.

  • Page 24: Chapter 3 Specify Your Internet Settings

    Specify Your Internet Settings Usually, the quickest way to set up the router to use your Internet connection is to allow your router to detect the Internet connection automatically when you first access the router web interface. You can also customize and manually specify your Internet settings. This chapter contains the following sections: •...

  • Page 25: Use The Internet Setup Wizard

    Nighthawk AX8 8-Stream AX5700 WiFi Router Use the Internet Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router. The Setup Wizard is not the same as the pages that display the first time you connect to your router to set it up.
  • Page 26 Nighthawk AX8 8-Stream AX5700 WiFi Router 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 27: Specify An Internet Connection That Uses A Login

    Nighthawk AX8 8-Stream AX5700 WiFi Router 12. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see You cannot access the Internet on page 157. Specify an Internet connection that uses a login To view or change the basic Internet setup: 1.

  • Page 28: Specify Ipv6 Internet Connections

    15. Click the Apply button. Your settings are saved. 16. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see You cannot access the Internet on page 157. Specify IPv6 Internet connections You can set up an IPv6 Internet connection if the router does not detect it automatically.

  • Page 29: Requirements For Entering Ipv6 Addresses

    Nighthawk AX8 8-Stream AX5700 WiFi Router 4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. 5. From the Internet Connection Type menu, select the IPv6 connection type: • If you are not sure, select Auto Detect so that the router detects the IPv6 type that is in use.

  • Page 30: Set Up An Ipv6 6To4 Tunnel Internet Connection

    Nighthawk AX8 8-Stream AX5700 WiFi Router The router automatically detects the information in the following fields: • Connection Type. This field indicates the connection type that is detected. • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface.
  • Page 31 Nighthawk AX8 8-Stream AX5700 WiFi Router To set up an IPv6 Internet connection by using a 6to4 tunnel: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3.

  • Page 32: Set Up An Ipv6 Pass-Through Internet Connection

    Nighthawk AX8 8-Stream AX5700 WiFi Router • Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets. • Open. In open mode, the router inspects UDP packets only. 10. Click the Apply button. Your settings are saved.
  • Page 33 Nighthawk AX8 8-Stream AX5700 WiFi Router 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 34: Set Up An Ipv6 Dhcp Internet Connection

    Nighthawk AX8 8-Stream AX5700 WiFi Router • Open. In open mode, the router inspects UDP packets only. 10. Click the Apply button. Your settings are saved. Set up an IPv6 DHCP Internet connection To set up an IPv6 Internet connection with a DHCP server: 1.

  • Page 35: Set Up An Ipv6 Pppoe Internet Connection

    Nighthawk AX8 8-Stream AX5700 WiFi Router xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this field. For example, Earthlink Cable might require a host name of home, and Comcast sometimes supplies a domain name. 8.
  • Page 36 Nighthawk AX8 8-Stream AX5700 WiFi Router 5. From the Internet Connection Type menu, select PPPoE. The page adjusts. The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface.

  • Page 37: Use Auto Config For An Ipv6 Internet Connection

    Nighthawk AX8 8-Stream AX5700 WiFi Router 11. Select an IPv6 Filtering radio button: • Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets. • Open. In open mode, the router inspects UDP packets only. 12.

  • Page 38: Set Up An Ipv6 6Rd Internet Connection

    Nighthawk AX8 8-Stream AX5700 WiFi Router 7. (Optional) In the DHCP Domain Name (If Required) field, enter a domain name. You can type the domain name of your IPv6 ISP. Do not enter the domain name for the IPv4 ISP here. For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type xxx.yyy.zzz as the domain name.
  • Page 39 Nighthawk AX8 8-Stream AX5700 WiFi Router With a 6rd tunnel configuration, the router follows the RFC5969 standard, supporting two ways to establish a 6rd tunnel IPv6 WAN connection: • Auto Detect mode. In IPv6 Auto Detect mode, when the router receives option 212 from the DHCPv4 option, autodetect selects the IPv6 as 6rd tunnel setting.

  • Page 40: Manage The Mtu Size

    “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...

  • Page 41: Change The Mtu Size

    Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging. (Larger packets are fragmented.) 1468 Used in some DHCP environments.
  • Page 42 Nighthawk AX8 8-Stream AX5700 WiFi Router The BASIC Home page displays. 4. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays. 5. In the MTU Size field, enter a value from 64 to 1500. 6. Click the Apply button. Your settings are saved.

  • Page 43: Chapter 4 Control Access To The Internet

    Control Access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter contains the following sections: • Enable access control to allow or block access to the Internet •...

  • Page 44: Enable Access Control To Allow Or Block Access To The Internet

    Nighthawk AX8 8-Stream AX5700 WiFi Router Enable access control to allow or block access to the Internet You can use access control to block or allow access to the Internet through your router. To set up access control: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 45: Use Keywords To Block Internet Sites

    Nighthawk AX8 8-Stream AX5700 WiFi Router The list displays. 8. To allow the WiFi-enabled computer or mobile device you’re currently using to continue to access the Internet, select the check box next to your computer or device, and click the Allow button. 9.
  • Page 46 Nighthawk AX8 8-Stream AX5700 WiFi Router For example: • Specify XXX to block http://www.badstuff.com/xxx.html. • Specify the domain suffix (for example, .com) if you want to block only sites with a domain suffix such as .com. In such a situation, sites with domain suffixes such as .edu and .gov are still allowed.

  • Page 47: Block Services From The Internet

    Nighthawk AX8 8-Stream AX5700 WiFi Router Block services from the Internet You can block Internet services on your network based on the type of service. You can block the services all the time or based on a schedule. Note: Service blocking only works for website URLs that begin with http:// only. It does not work for URLs that begin with https://.

  • Page 48: Delete Keywords From The Blocked List

    Nighthawk AX8 8-Stream AX5700 WiFi Router publisher of the application, ask user groups or newsgroups, or search on the Internet. 9. Select a filtering option: • Only This IP Address. Block services for a single computer. • IP Address Range. Block services for a range of computers with consecutive IP addresses on your network.

  • Page 49: Prevent Blocking On A Trusted Computer

    Nighthawk AX8 8-Stream AX5700 WiFi Router Prevent blocking on a trusted computer You can exempt one trusted computer from blocking. The computer that you exempt must be assigned a fixed IP address. You can use the reserved IP address feature to specify the IP address.

  • Page 50: Schedule When To Block Internet Sites And Services

    Nighthawk AX8 8-Stream AX5700 WiFi Router The BASIC Home page displays. 4. Select ADVANCED > Security > Access Control. The Access Control page displays. 5. Select the Turn on Access Control check box. 6. Click the View list of allowed devices not currently connected to the network link.

  • Page 51: Set Up Security Event Email Notifications

    Nighthawk AX8 8-Stream AX5700 WiFi Router • Time of Day to Block. Select a start and end time in 24-hour format, or select the All Day check box for 24-hour blocking. 6. Click the Apply button. Your settings are saved. Set up security event email notifications The router can email you its logs of router activity.
  • Page 52 Nighthawk AX8 8-Stream AX5700 WiFi Router 9. If your outgoing email server requires authentication, select the My Mail Server requires authentication check box, and do the following: a. In the User Name field, type the user name for the outgoing email server. b.

  • Page 53: Chapter 5 Manage Network Settings

    Manage Network Settings You can customize the router’s network settings. We recommend that you install the router and connect it to the Internet before you change its network settings. This chapter contains the following sections: • View or change the WAN settings •...

  • Page 54: View Or Change The Wan Settings

    Nighthawk AX8 8-Stream AX5700 WiFi Router View or change the WAN settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port.

  • Page 55: Set Up A Default Dmz Server

    Nighthawk AX8 8-Stream AX5700 WiFi Router • Disable SIP ALG. Some voice and video communication applications do not work well with the SIP ALG. Disabling the SIP ALG might help your voice and video applications to create and accept a call through the router. 5.

  • Page 56: Change The Router's Device Name

    Nighthawk AX8 8-Stream AX5700 WiFi Router 5. Select the Default DMZ Server check box. 6. Type the IP address. 7. Click the Apply button. Your settings are saved. Change the Router’s Device Name The router’s default device name is based on its model number. This device name displays in the file manager when you browse your network.
  • Page 57 Nighthawk AX8 8-Stream AX5700 WiFi Router These addresses are part of the designated private address range for use in private networks and are suitable for most applications. If your network requires a different IP addressing scheme, you can change these settings. You might want to change these settings if you need a specific IP subnet that one or more devices on the network use, or if you use competing subnets with the same IP scheme.

  • Page 58: Specify The Ip Addresses That The Router Assigns

    Nighthawk AX8 8-Stream AX5700 WiFi Router • RIP-2. This format carries more information. Both RIP-2B and RIP-2M send the routing data in RIP-2 format. RIP-2B uses subnet broadcasting. RIP-2M uses multicasting. 8. Click the Apply button. Your settings are saved. If you changed the LAN IP address of the router, you are disconnected when this change takes effect.

  • Page 59: Disable The Dhcp Server Feature In The Router

    Nighthawk AX8 8-Stream AX5700 WiFi Router 6. Specify the range of IP addresses that the router assigns: a. In the Starting IP Address field, type the lowest number in the range. This IP address must be in the same subnet as the router. b.

  • Page 60: Manage Reserved Lan Ip Addresses

    Nighthawk AX8 8-Stream AX5700 WiFi Router The LAN Setup page displays. 5. Clear the Use Router as DHCP Server check box. 6. Click the Apply button. Your settings are saved. 7. (Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that the computers can access the router.

  • Page 61: Edit A Reserved Ip Address

    Nighthawk AX8 8-Stream AX5700 WiFi Router 8. Click the Apply button. The reserved address is entered into the table. The reserved address is not assigned until the next time the computer contacts the router’s DHCP server. Reboot the computer, or access its IP configuration and force a DHCP release and renew.

  • Page 62: Use The Wps Wizard For Wifi Connections

    Nighthawk AX8 8-Stream AX5700 WiFi Router The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays.

  • Page 63: Specify Basic Wifi Settings

    Nighthawk AX8 8-Stream AX5700 WiFi Router 7. Within two minutes, on your WPS-enabled device, press its WPS button or follow its instructions for how to connect using WPS. A success page displays if your WPS-enabled device successfully connects to the WiFi network.

  • Page 64: Change The Wifi Mode

    Nighthawk AX8 8-Stream AX5700 WiFi Router When this check box is selected, the router broadcasts its network name (SSID) so that it displays when you scan for local WiFi networks on your computer or mobile device. 7. To change the network name (SSID), type a new name in the Name (SSID) field. The name can be up to 32 characters long and it is case-sensitive.
  • Page 65 Nighthawk AX8 8-Stream AX5700 WiFi Router 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 66: Change The Transmission Power Control

    Nighthawk AX8 8-Stream AX5700 WiFi Router Change the Transmission Power Control By default, you router’s transmission power is set to 100%. This allows your router to give you whole home WiFi coverage. If you don’t need whole home WiFi coverage, and you also want to save power consumption while using your router, you can lower the transmission power of your router.
  • Page 67 Nighthawk AX8 8-Stream AX5700 WiFi Router To change the WiFi password or the WiFi security: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3.

  • Page 68: Set Up A Guest Wifi Network

    The router provides two default guest networks with the following names (SSIDs): • 2.4 GHz guest WiFi network SSID. NETGEAR_Guest • 5 GHz guest WiFi network SSID. NETGEAR-5G_Guest By default, these networks are configured as open networks without security but are disabled.
  • Page 69 • Guest Wireless Network Name (SSID). The SSID is the 2.4 GHz or 5 GHz guest WiFi network name. The default 2.4 GHz SSID is NETGEAR_Guest. The default 5 GHz SSID NETGEAR-5G_Guest. To change the SSID, enter a 32-character (maximum), case-sensitive name in this field.

  • Page 70: Control The Wifi Radios

    Nighthawk AX8 8-Stream AX5700 WiFi Router If you cannot connect over WiFi, check the following: • If your computer or mobile device is already connected to another WiFi network in your area, disconnect it from that WiFi network and connect it to the WiFi network that the router provides.

  • Page 71: Set Up A Wifi Schedule

    Nighthawk AX8 8-Stream AX5700 WiFi Router 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 72: Set Up The Router As A Wifi Access Point

    Nighthawk AX8 8-Stream AX5700 WiFi Router 7. Click the Apply button. The Wireless Settings page displays. 8. Select the Turn off wireless signal by schedule check box to activate the schedule. 9. Click the Apply button. Your settings are saved. Set up the router as a WiFi access point You can set up the router to run as an access point (AP) on the same local network as another router.

  • Page 73: Set Up A Bridge For A Port Group Or Vlan Tag Group

    Nighthawk AX8 8-Stream AX5700 WiFi Router Note: To avoid interference with other routers or gateways in your network, we recommend that you use different WiFi settings on each router. You can also turn off the WiFi radio on the other router or gateway and use this router only for WiFi client access.

  • Page 74: Set Up A Bridge For A Vlan Tag Group

    Nighthawk AX8 8-Stream AX5700 WiFi Router The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > VLAN/Bridge Settings. The VLAN/Bridge Settings page displays. 5. Select the Enable VLAN/Bridge Setup check box. The page expands. 6. Select the By bridge group radio button. The page expands.
  • Page 75 Nighthawk AX8 8-Stream AX5700 WiFi Router A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 76: Set Up An Iptv Port

    Nighthawk AX8 8-Stream AX5700 WiFi Router Set up an IPTV port You can set up the router to create an Internet Protocol television (IPTV) port that can lease an IP address from your IPTV service provider. Use this feature only if you subscribe to an IPTV service and your IPTV service requires an intranet address.

  • Page 77: Manage Custom Static Routes

    Nighthawk AX8 8-Stream AX5700 WiFi Router 8. Click the Apply button. Your settings are saved. Manage custom static routes Typically, you do not need to add static routes unless you use multiple routers or multiple IP subnets on your network. As an example of when a static route is needed, consider the following case: •...

  • Page 78: Edit A Static Route

    Nighthawk AX8 8-Stream AX5700 WiFi Router The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays.

  • Page 79: Delete A Static Route

    Nighthawk AX8 8-Stream AX5700 WiFi Router A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 80: Enable Or Disable Implicit Beamforming

    Nighthawk AX8 8-Stream AX5700 WiFi Router Enable or disable implicit beamforming Implicit beamforming means that the router can use information from WiFi clients that support beamforming to improve the WiFi signal. To enable or disable implicit beamforming: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 81: Set Up The Router In Bridge Mode

    Nighthawk AX8 8-Stream AX5700 WiFi Router To enable or disable airtime fairness: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
  • Page 82 Nighthawk AX8 8-Stream AX5700 WiFi Router the router in bridge mode to your Smart TV, DVR, game console or Blu-ray player, and use its 802.11ac WiFi connection to the first router. To set up the router in bridge mode: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 83: Ethernet Port Aggregation

    Nighthawk AX8 8-Stream AX5700 WiFi Router Ethernet Port Aggregation Ethernet aggregation lets aggregate two Ethernet ports on your router to improve the aggregated file transfer speed. To set up Ethernet port aggregation, connect a device that supports Ethernet port aggregation and 802.3ad to Ethernet aggregate ports 4 and 5 on your router. Note that Ethernet port aggregation is also referred to as link aggregation, teaming port, and port trunking.

  • Page 84: View Or Change The Router Ethernet Port Aggregation Mode.84

    Nighthawk AX8 8-Stream AX5700 WiFi Router 3. Log in to your router and enable Ethernet port aggregation: a. Launch a web browser from a computer or mobile device that is connected to the router network. b. Enter http://www.routerlogin.net. A login window opens. c.

  • Page 85: Get Multi-Gig Internet With Internet Port Aggregation

    Nighthawk AX8 8-Stream AX5700 WiFi Router 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.
  • Page 86 Nighthawk AX8 8-Stream AX5700 WiFi Router To set up Internet port aggregation: 1. Set up Internet port aggregation on your modem. For information about how to set up Internet port aggregation on your modem, see the documentation that came with your modem. 2.

  • Page 87: Chapter 6 Optimize Performance

    Optimize Performance You can set up the router to optimize performance for applications such as Internet gaming, high-definition video streaming, and VoIP communication. By default, the router uses Wi-Fi Multimedia Quality of Service (WMM QoS). This chapter contains the following sections: •...

  • Page 88: Use Dynamic Qos To Optimize Internet Traffic Management

    Nighthawk AX8 8-Stream AX5700 WiFi Router Use Dynamic QoS to optimize Internet traffic management Dynamic Quality of Service (QoS) helps improve your router’s Internet traffic management capabilities through better application and device identification, bandwidth allocation, and traffic prioritization techniques. Dynamic QoS resolves traffic congestion when the Internet bandwidth is limited and different demands compete for bandwidth.

  • Page 89: Enable Or Disable The Automatic Qos Database Update

    Nighthawk AX8 8-Stream AX5700 WiFi Router • I want to define my Internet Bandwidth. If you know what your download and upload speed are, select this radio button and enter your download and upload speeds in the fields. 7. Click the Apply button. Your settings are saved.

  • Page 90: Improve Network Connections With Universal Plug And Play

    Nighthawk AX8 8-Stream AX5700 WiFi Router To manually update the Dynamic QoS database: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin.

  • Page 91: Wi-Fi Multimedia Quality Of Service

    Nighthawk AX8 8-Stream AX5700 WiFi Router The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > UPnP. The UPnP page displays.

  • Page 92: Enable Or Disable Ax Wifi

    Nighthawk AX8 8-Stream AX5700 WiFi Router benefits of WMM QoS, WMM must be enabled for both it and the client running that application. Legacy applications that do not support WMM and applications that do not require QoS are assigned to the best effort category, which receives a lower priority than voice and video.

  • Page 93: Enable Or Disable Smart Connect

    Nighthawk AX8 8-Stream AX5700 WiFi Router To enable or disable AX WiFi: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
  • Page 94 Nighthawk AX8 8-Stream AX5700 WiFi Router The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Wireless. The Wireless Setup page displays.

  • Page 95: Chapter 7 Manage Your Router

    Manage Your Router This chapter describes the router settings for administering and maintaining your router and home network. The chapter contains the following sections: • Update the router firmware • Change the admin password • Enable admin password recovery • Recover the admin password •...

  • Page 96: Update The Router Firmware

    Nighthawk AX8 8-Stream AX5700 WiFi Router Update the router firmware You can log in to the router and check if new firmware is available, or you can manually load a specific firmware version to your router. Check for new firmware and update the router The router firmware (routing software) is stored in flash memory.

  • Page 97: Manually Upload Firmware To The Router

    To manually upload a firmware file to your router: 1. Download the firmware for your router from the NETGEAR Download Center, save it to your desktop, and unzip the file if needed. Note: The correct firmware file uses an .img or .chk extension.

  • Page 98: Change The Admin Password

    Nighthawk AX8 8-Stream AX5700 WiFi Router Change the admin password The admin password is the one you specified the first time you logged in. You can change this password. Note: The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols.

  • Page 99: Recover The Admin Password

    Nighthawk AX8 8-Stream AX5700 WiFi Router A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 100: View Information About The Router And The Internet And Wifi Settings

    Nighthawk AX8 8-Stream AX5700 WiFi Router A login window opens. 9. With your recovered password, log in to the router. View information about the router and the Internet and WiFi settings You can view router information, the Internet port status, and WiFi settings. To view information about the router and the Internet, modem, and WiFi settings: 1.

  • Page 101: Display The Statistics Of The Internet Port

    Nighthawk AX8 8-Stream AX5700 WiFi Router Display the statistics of the Internet port To display the statistics of the Internet port: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens.

  • Page 102: Check The Internet Connection Status

    Nighthawk AX8 8-Stream AX5700 WiFi Router 6. To change the polling frequency, enter a time in seconds in the Poll Interval field and click the Set Interval button. To stop the polling entirely, click the Stop button. Check the Internet connection status To check the Internet connection status: 1.

  • Page 103: View And Manage Logs Of Router Activity

    Nighthawk AX8 8-Stream AX5700 WiFi Router 6. To release (stop) the Internet connection, click the Release button. 7. To renew (restart) the Internet connection, click the Renew button. 8. To exit the screen, click the Close Window button. View and manage logs of router activity The logs are a detailed record of the websites you accessed or attempted to access and many other router actions.

  • Page 104: View Devices Currently On The Network

    Nighthawk AX8 8-Stream AX5700 WiFi Router You must set up email notifications in order to receive the logs. The router to emails the logs to the address that you specified when you set up email notifications. For more information, see Set up security event email notifications on page 51. 9.
  • Page 105 Nighthawk AX8 8-Stream AX5700 WiFi Router To monitor Internet traffic: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin.

  • Page 106: Manage The Router Configuration File

    Nighthawk AX8 8-Stream AX5700 WiFi Router 10. Click the Apply button. The Internet Traffic Statistics section helps you to monitor the data traffic. 11. To update the Traffic Statistics section, click the Refresh button. 12. To display more information about the data traffic on your router and to change the poll interval, click the Traffic Status button.

  • Page 107: Restore The Settings

    Nighthawk AX8 8-Stream AX5700 WiFi Router To erase the settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin.

  • Page 108: Connect To Your Router With Anywhere Access

    96. To download the latest Nighthawk app for your mobile device, visit https://www.netgear.com/home/apps-services/nighthawk-app/. Disable LED blinking or turn off LEDs The LEDs on the top panel of the router indicate activities and behavior. You can disable LED blinking for network communications, or turn off all LEDs except the Power LED.

  • Page 109: Set Your Time Zone

    7. Click the Apply button. Your settings are saved. Set the NTP Server By default, the router uses the NETGEAR NTP server to sync the network time. You can change the NTP server to your preferred NTP server. To set the NTP server: 1.
  • Page 110 The NTP Settings page displays. 5. Select an NTP server radio button: • Use the default NETGEAR NTP server • Set your preferred NTP server 6. If you selected the Set your preferred NTP server radio button, enter the NTP server domain name or IP address in the Primary NTP server field.

  • Page 111: Specify Readydlna Media Server Settings

    By default, the router acts as a ReadyDLNA media server, which lets you view movies and photos on DLNA/UPnP AV-compliant media players, such as Xbox360, Playstation, and NETGEAR media players. To specify media server settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 112: Return The Router To Its Factory Default Settings

    Nighthawk AX8 8-Stream AX5700 WiFi Router Return the router to its factory default settings Under some circumstances (for example, if you lost track of the changes that you made to the router settings or you move the router to a different network), you might want to erase the configuration and reset the router to factory default settings.
  • Page 113 Nighthawk AX8 8-Stream AX5700 WiFi Router To erase the settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin.

  • Page 114: Chapter 8 Share Usb Storage Devices Attached To The Router

    • View network folders on a storage device • Add a network folder on a USB storage device • Edit a network folder on a USB storage device • Safely remove a USB storage device For more information about ReadySHARE features, visit netgear.com/readyshare.

  • Page 115: Usb Device Requirements

    The router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB devices that the router supports, visit kb.netgear.com/app/answers/detail/a_id/18985/~/readyshare-usb-drives-compatibility-list. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB storage device.

  • Page 116: Access A Storage Device Connected To The Router From A Windows-Based Computer

    Nighthawk AX8 8-Stream AX5700 WiFi Router Access a storage device connected to the router from a Windows-based computer To access the USB storage device from a Windows-based computer: 1. Connect a USB storage device to a USB port on your router. 2.

  • Page 117: Access A Storage Device That Is Connected To The Router From A Mac

    Nighthawk AX8 8-Stream AX5700 WiFi Router 6. Right-click the USB device and select Map network drive. The Map Network Drive window opens. 7. Select the drive letter to map to the new network folder. 8. Click the Finish button. The USB storage device is mapped to the drive letter that you specified. 9.

  • Page 118: Enable Ftp Access Within Your Network

    Nighthawk AX8 8-Stream AX5700 WiFi Router 6. Click the Connect button. A window automatically opens and displays the files and folders on the USB storage device. Enable FTP access within your network File Transfer Protocol (FTP) lets you download (receive) and upload (send) large files faster.

  • Page 119: Add A Network Folder On A Usb Storage Device

    Nighthawk AX8 8-Stream AX5700 WiFi Router The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > USB Functions > ReadySHARE Storage. The USB Storage (Advanced Settings) page displays.

  • Page 120: Edit A Network Folder On A Usb Storage Device

    Nighthawk AX8 8-Stream AX5700 WiFi Router The USB Storage (Advanced Settings) page displays. 5. In the Available Network Folders section, select the USB storage device. If a single device is attached to the USB port, the radio button is selected automatically.

  • Page 121: Safely Remove A Usb Storage Device

    Nighthawk AX8 8-Stream AX5700 WiFi Router A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.
  • Page 122 Nighthawk AX8 8-Stream AX5700 WiFi Router 7. Physically disconnect the USB storage device. Share USB Storage Devices User Manual Attached to the Router...

  • Page 123: Chapter 9 Use Dynamic Dns To Access Usb Storage Devices

    Use Dynamic DNS to Access USB Storage Devices Through the Internet With Dynamic DNS, you can use the Internet to access a USB device that's connected to a USB port on the router when you’re not home. This chapter contains the following sections: •...

  • Page 124: Set Up And Manage Dynamic Dns

    Nighthawk AX8 8-Stream AX5700 WiFi Router Set up and manage Dynamic DNS Internet service providers (ISPs) assign numbers called IP addresses to identify each Internet account. Most ISPs use dynamically assigned IP addresses. This means that the IP address can change at any time. You can use the IP address to access your network remotely, but most people don’t know what their IP addresses are or when this number changes.

  • Page 125: Your Personal Ftp Server

    With your customized free URL, you can use FTP to access your network when you aren’t home through Dynamic DNS. To set up your FTP server, you must register for a NETGEAR Dynamic DNS (DDNS) service account and specify the account settings. See Set up a new Dynamic DNS account on page 126.

  • Page 126: Set Up A New Dynamic Dns Account

    12. Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service. Specify a DNS account that you already created If you already created a Dynamic DNS account with NETGEAR, No-IP, or DynDNS, you can set up the router to use your account.

  • Page 127: Change The Dynamic Dns Settings

    • No-IP account or DynDNS account. In the User Name field, type the user name for your account. • NETGEAR account. In the Email field, type the email address for your account. 10. In the Password (6-32 characters) field, type the password for your DDNS account.

  • Page 128: Access Usb Storage Devices Through The Internet

    Nighthawk AX8 8-Stream AX5700 WiFi Router To change your settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin.

  • Page 129: Remotely Access A Usb Device Using Readycloud

    Remotely access a USB device using ReadyCLOUD NETGEAR ReadyCLOUD for routers lets you remotely access files stored on a USB storage device that is connected to the router. Before you can use ReadyCLOUD, you must create a ReadyCLOUD account and register your router.
  • Page 130 Always On. This change is required for ReadyCLOUD to remotely access the USB storage device. 8. After registration, visit readycloud.netgear.com. 9. Click the Sign In link, enter your ReadyCLOUD user name and password, and click the Sign In button.

  • Page 131: Chapter 10 Use Vpn To Access Your Network

    Use VPN to Access Your Network You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access. The chapter contains the following sections: • Set up a VPN connection •...

  • Page 132: Set Up A Vpn Connection

    To use a DDNS service, register for an account with a host name (sometimes called a domain name). You use the host name to access your network. The router supports these accounts: NETGEAR, No-IP, and Dyn. If your Internet service provider (ISP) assigned a static WAN IP address (such as 50.196.x.x or 10.x.x.x) that never changes to your Internet account, the VPN can use that IP address...

  • Page 133: Install Openvpn Software

    Nighthawk AX8 8-Stream AX5700 WiFi Router 6. To change the service type, scroll down and select the TCP radio button. 7. To change the port, scroll down to the Service Port field, and type the port number that you want to use. 8.
  • Page 134 Nighthawk AX8 8-Stream AX5700 WiFi Router 9. In the Windows Installer section of the page, double-click the openVPN-install-xxx.exe link. 10. Download and install the Open VPN software on your computer, click the openVPN-install-xxx.exe file. 11. Click the Next button. 12. Read the License Agreement and click the I Agree button. 13.
  • Page 135 For a client device with Windows 64-bit system, the VPN client is installed at C:\Program files\OpenVPN\config\ by default. 18. For a client device with Windows, modify the VPN interface name to NETGEAR-VPN: a. On your computer, go to the Networks page. If you are using Windows 10, select Control Panel >...

  • Page 136: Install Openvpn Software On Your Mac Computer

    Nighthawk AX8 8-Stream AX5700 WiFi Router c. Select the local area connection and change its name (not its device name) to NETGEAR-VPN. If you do not change the VPN interface name, the VPN tunnel connection will fail. For more information about using OpenVPN on your Windows computer, visit https://openvpn.net/index.php/open-source/documentation/howto.html#quick.

  • Page 137: Install Openvpn Software On An Ios Device

    Nighthawk AX8 8-Stream AX5700 WiFi Router Install OpenVPN software on an iOS device You must install this software on each iOS device that you plan to use for VPN connections to your router. To install VPN client software on an iOS device: 1.

  • Page 138: Use A Vpn Tunnel On Your Windows Computer

    Nighthawk AX8 8-Stream AX5700 WiFi Router To install VPN client software on an Android device: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3.
  • Page 139 Nighthawk AX8 8-Stream AX5700 WiFi Router established, you cannot access your home router or your home network with the OpenVPN software. The default LAN IP address scheme for the router is 192.x.x.x. The most common IP schemes are 192.x.x.x, 172.x.x.x, and 10.x.x.x. If you experience a conflict, change the IP scheme either for your home network or for the network with the client VPN computer.

  • Page 140: Use Vpn To Access The Router's Usb Device And Media

    Nighthawk AX8 8-Stream AX5700 WiFi Router Use VPN to access the router’s USB device and media To access a USB device and download files from your Windows-based computer using VPN: 1. On your Windows-based computer, open the Windows file manager and select Network.

  • Page 141: Set Up Vpn Client Internet Access In The Router

    Nighthawk AX8 8-Stream AX5700 WiFi Router Set up VPN client Internet access in the router By default, the router is set up to allow VPN connections only to your home network, but you can change the settings to allow Internet access. Accessing the Internet remotely through a VPN might be slower than accessing the Internet directly.

  • Page 142: Use A Vpn Tunnel To Access Your Internet Service At Home

    Nighthawk AX8 8-Stream AX5700 WiFi Router To allow VPN clients to access only your home network: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3.
  • Page 143 Nighthawk AX8 8-Stream AX5700 WiFi Router 4. When the VPN connection is established, launch your Internet browser. Use VPN to Access Your Network User Manual...

  • Page 144: Chapter 11 Manage Port Forwarding And Port Triggering

    Manage port forwarding and port triggering You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features. This chapter contains the following sections: • Manage port forwarding to a local server •...

  • Page 145: Manage Port Forwarding To A Local Server

    Nighthawk AX8 8-Stream AX5700 WiFi Router Manage port forwarding to a local server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.

  • Page 146: Add A Custom Port Forwarding Service

    Nighthawk AX8 8-Stream AX5700 WiFi Router 11. Click the Add button. The service displays in the menu. Add a custom port forwarding service The router lists default services and applications that you can use in port forwarding rules. If the service or application is not predefined, you can add a port forwarding rule with a custom service or application.

  • Page 147: Edit A Port Forwarding Service

    Nighthawk AX8 8-Stream AX5700 WiFi Router You can enter a port range and fixed ports in one rule, for example, external (30–50, 78, 100–102), internal (40–60, 99, 200–202). With this rule, external ports 30–50 are forwarded to internal ports 40–60. 12.

  • Page 148: Delete A Port Forwarding Entry

    Nighthawk AX8 8-Stream AX5700 WiFi Router Delete a port forwarding entry To delete a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3.

  • Page 149: How The Router Implements The Port Forwarding Rule

    Nighthawk AX8 8-Stream AX5700 WiFi Router How the router implements the port forwarding rule The following sequence shows the effects of a port forwarding rule: 1. When you type the URL www.example.com in your browser, the browser sends a web page request message with the following destination information: •...

  • Page 150: Add A Port Triggering Service

    Nighthawk AX8 8-Stream AX5700 WiFi Router Add a port triggering service To add a port triggering service: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3.

  • Page 151: Enable Port Triggering

    Nighthawk AX8 8-Stream AX5700 WiFi Router Enable port triggering To enable port triggering: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
  • Page 152 Nighthawk AX8 8-Stream AX5700 WiFi Router also allow incoming traffic on port 113 to reach the originating computer.” The following sequence shows the effects of this port triggering rule: 1. You open an IRC client program to start a chat session on your computer. 2.

  • Page 153: Chapter 12 Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your router. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product and contact information. The chapter contains the following sections: •...

  • Page 154: Quick Tips

    Nighthawk AX8 8-Stream AX5700 WiFi Router Quick tips This section describes tips for troubleshooting some common problems. Sequence to restart your network If you must restart your network, follow this sequence: 1. Turn off and unplug the modem. 2. Turn off the router. 3.

  • Page 155: Troubleshoot With The Leds

    • Make sure that the power adapter is securely connected to your router and securely connected to a working power outlet. • Make sure that you are using the power adapter that NETGEAR supplied for this product. • If the Power LED blinks slowly and continuously, the router firmware is corrupted.

  • Page 156: Internet Or Ethernet Lan Port Leds Are Off

    • Press and hold the Reset button to return the router to its factory settings. If the error persists, a hardware problem might be the cause. Contact Technical Support at netgear.com/support. Internet or Ethernet LAN port LEDs are off If the Internet LED or Ethernet LAN port LEDs do not light when an Ethernet connection is made, check the following: •...

  • Page 157: You Cannot Access The Internet

    IP address, you don’t need to reset the router to factory default settings. • If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services. For example, the router cannot convert ADSL or cable data into Ethernet networking information.
  • Page 158 Nighthawk AX8 8-Stream AX5700 WiFi Router 3. Enter http://www.routerlogin.net. A login window opens. 4. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 159: Troubleshoot Internet Browsing

    Nighthawk AX8 8-Stream AX5700 WiFi Router If your computer obtains its information from the router by DHCP, reboot the computer and verify the gateway address. • You might be running login software that is no longer needed. If your ISP provided a program to log you in to the Internet, you no longer need to run that software after installing your router.

  • Page 160: Troubleshoot Wifi Connectivity

    Nighthawk AX8 8-Stream AX5700 WiFi Router Troubleshoot WiFi connectivity If you are experiencing trouble connecting over WiFi to the router, try to isolate the problem: • Does the WiFi device or computer that you are using find your WiFi network? If not, check the WiFi LED on the router.

  • Page 161: Test The Path From A Windows-Based Computer To A Remote Device

    Nighthawk AX8 8-Stream AX5700 WiFi Router To ping the router from a Windows-based computer: 1. From the Windows toolbar, click the Start button and select Run. 2. In the field provided, type ping followed by the IP address of the router, as in this example: ping www.routerlogin.net 3.
  • Page 162 Nighthawk AX8 8-Stream AX5700 WiFi Router 3. If you do not receive replies, check the following: • Check to see that IP address of your router is listed as the default gateway for your computer. If DHCP assigns the IP configuration of your computers, this information is not visible in your computer Network Control Panel.

  • Page 163: Chapter 13 Supplemental Information

    Supplemental Information This chapter includes technical information about your router. The chapter covers the following topics: • Factory Settings on page 164 • Technical Specifications on page 165...

  • Page 164: Factory Settings

    Nighthawk AX8 8-Stream AX5700 WiFi Router Factory Settings You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least seven seconds.

  • Page 165: Technical Specifications

    Nighthawk AX8 8-Stream AX5700 WiFi Router Table 3. Factory default settings (Continued) Feature Default setting Wireless SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US; otherwise, varies by region RF channel Auto for 2.4 GHz, CH 44 for WW SKU, and CH 153 for North America SKU...
  • Page 166 Maximum wireless signal rate derived from IEEE 802.11 specifications. Actual data throughput and wireless coverage will vary and may be lowered by network and environmental conditions, including network traffic volume and building construction. NETGEAR makes no representations or warranties about this product’s compatibility with AX standards. Supplemental Information...

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