Cisco 7965 Quick Start Manual

Basic Phone Use
Ringer Volume 1. Press the VOLUME key (with phone on hook) to hear a sample ring.
*Volume settings are 2. Press the up and down arrows to reach the desired level.
saved automatically
Handset Volume 1. To increase or decrease the volume of your handset, lift the handset and press the up or down volume
button. The volume buttons adjust the volume for the currently active condition.
Place a call Either lift handset and dial, press line button and dial, or press New Call soft key and dial.
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Answer a call Lift handset, press Line Appearance, or press ANSWER soft key.
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End a call Hang up handset, or press END CALL soft key for speaker mode.
Mute a call To mute, press MUTE. Press MUTE again to disengage.
Send call to Press soft key button iDivert button when phone is ringing.
Voicemail
Place a call on 1. Press the HOLD soft key.
2. Press the RESUME soft key or press the Line Appearance button to return to a call.
Hold
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Transfer a call 1. During a call, press the TRANSFER soft key. This places the call on hold.
2. Dial the number to which you wish to transfer the caller.
3. When ringing begins, press TRANSFER again, or wait for party to answer then press TRANSFER. If party
refuses call, press RESUME soft key, or extension key where call is held to take the call back.
University of Vermont Telecommunications
& Network Services
Quick Start Guide for Cisco 7965 IP Phone
Dial 5 digits for internal calls. Dial 9 + number for local calls.
Dial 80 + 1 + number + 6-digit access code for long distance calls.
Dial 911 or 9 + 911 for Emergency Calls.
If you receive a second call on your individual extension, you will hear a "beep."
To answer second call, press Line -OR- press ANSWER soft key. (First call is automatically put on
hold).
If multiple calls are on hold on the same Line Appearance, use the scroll key to select the desired
call before pressing RESUME.
Standard Phone User Guide
rev 20160822