Motorola APX 1000 User Manual
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Motorola APX 1000 User Manual

Model 1.5
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APX TWO-WAY RADIOS
MODEL 1.5
APX 1000 USER GUIDE
DECEMBER 2021
*MN000253A01*
MN000253A01-BN
©
2021 Motorola Solutions, Inc. All rights reserved

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  • Page 1 APX TWO-WAY RADIOS MODEL 1.5 APX 1000 USER GUIDE DECEMBER 2021 *MN000253A01* MN000253A01-BN © 2021 Motorola Solutions, Inc. All rights reserved...

  • Page 2: Software Version

    MN000253A01-BN Software Version Software Version All the features described in the following sections are supported by the software version R26.00.00 or later. Contact your system administrator for more details of all the supported features.

  • Page 3: Read Me First

    MN000253A01-BN Read Me First Chapter 1 Read Me First This User Guide covers the basic operation of the radio. However, your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information.

  • Page 4: Radio Care

    MN000253A01-BN Chapter 1 : Read Me First Radio Care Proper radio usage and care ensure efficient operation and long life of the product. CAUTION: Use the radio according to the following recommendations and warnings. • Your radio casing has a vent port for pressure equalization in the radio. Never poke this vent with objects such as needles, tweezers, or screwdrivers.

  • Page 5: Battery Recycling And Disposal

    Radio Service and Repair Proper repair and maintenance procedures ensure efficient operation and long life of this radio. A Motorola Solutions maintenance agreement provides expert service to keep the radio and all other communication equipment in perfect operating condition. A nationwide service organization is provided by Motorola Solutions to support maintenance services.

  • Page 6: What Your Dealer/System Administrator Can Tell You

    MN000253A01-BN Chapter 1 : Read Me First What Your Dealer/System Administrator Can Tell You If the radio is to be operated in extreme temperatures (less than -30 °C or more than +60 °C), check with your system administrator for the correct radio settings. You can consult your dealer or system administrator about the following: •...

  • Page 7: Preparing Your Radio For Use

    NOTE: When charging a battery attached to a radio, the radio must be turned off. Procedure: To charge the battery, place the battery (with or without the radio) in a Motorola Solutions- approved charger. The LED on the charger indicates the charging progress, see the Charger User Guide.

  • Page 8: Attaching The Antenna

    MN000253A01-BN Chapter 2 : Preparing Your Radio for Use Attaching the Antenna Prerequisites:Ensure the radio is turned off before attaching the antenna. Procedure: 1 Set the antenna in the receptacle. 2 Turn the antenna clockwise to attach to the radio. 3 To remove the antenna, turn the antenna counterclockwise.

  • Page 9: Adjusting The Volume

    MN000253A01-BN Chapter 2 : Preparing Your Radio for Use • If the power-up test is unsuccessful, you see Error XX/YY (XX/YY is an alphanumeric code). NOTE: If the radio fails to power-up after repeating a few times, record the Error XX/YY code and contact your dealer.

  • Page 10: Radio Parts And Controls

    MN000253A01-BN Chapter 3 : Radio Controls Chapter 3 Radio Controls This chapter explains the buttons and functions to control the radio. Radio Parts and Controls Multi-Function Knob (MFK) Rotate clockwise until you hear a click to turn on the radio. Rotate counterclockwise until you hear a click to turn off the radio.

  • Page 11: Programmable Features

    MN000253A01-BN Chapter 3 : Radio Controls This button is also preprogrammed to support a primary and secondary feature func- tion or as a single function Volume knob. When programmed with the primary and secondary feature function, press the button to toggle between the following features: •...
  • Page 12 MN000253A01-BN Chapter 3 : Radio Controls Dynamic Priority (Conventional Only) Allows any channel in a Scan List (except for a Priority-One channel) to temporarily replace the Priority-Two channel. Emergency Depending on the programming, initiates or cancels an emergency alarm or call. In-Call User Alert Allows the radio to remain muted to affiliated talkgroup calls while operating on the current Trunking Personality or conventional channel.

  • Page 13: Assignable Settings Or Utility Functions

    MN000253A01-BN Chapter 3 : Radio Controls 3.2.2 Assignable Settings or Utility Functions Keypad/Controls Lock Locks or unlocks the keypad, programmable buttons, switches, or rotary knobs. Light/Flip Press the button to toggle the display backlight on and off; press and hold the button to reverse the content of the top display.

  • Page 14: Status Indicators

    MN000253A01-BN Chapter 4 : Status Indicators Chapter 4 Status Indicators This section explains the status indicators of the radio. Battery Charge Status Your radio indicates the battery charge status through LED, sounds, and the battery icon on the display. You can also check the battery charge status by using the menu entry. Battery Protection is activated when the battery is low or operating in extremely low temperatures to extend radio communication.

  • Page 15: Led Indications

    MN000253A01-BN Chapter 4 : Status Indicators During power-up, if there is a mismatch, the following scenarios occurs: • The radio continuously displays Wrong Battery with red intelligent backlight • The radio Voice Announcement announces the preprogrammed Wrong Battery • The battery icon blinks continuously •...
  • Page 16 MN000253A01-BN Chapter 4 : Status Indicators Icon Description Radio is transmitting a call or data. For IMPRES battery operation only – the icon shown indicates the charge remaining in the battery. For all battery operation – the icon blinks when the battery is low. The number of bars displayed represents the received signal strength for the current site (trunking only).

  • Page 17: Top Lightbar Indicator

    MN000253A01-BN Chapter 4 : Status Indicators Icon Description Blinking Receiving an encrypted voice call. Feature is enabled and GPS signal is available. Blinking Feature is enabled, but no GPS signal is available. User Login Indicator (IP Packet Data) User is associated with the radio. Blinking Device registration or user registration with the server failed due to an invalid username or pin.

  • Page 18: Alert Tones

    MN000253A01-BN Chapter 4 : Status Indicators display backlight color and the alert text background color of the radio to help signal that a radio event has occurred. Backlight and Notification When Bar Color Orange Emergency Alerts The radio initiates an emergency alarm or call. The radio receives an emergency alarm or call.
  • Page 19 MN000253A01-BN Chapter 4 : Status Indicators You Hear Tone Name Heard Talk Prohibit/PTT In- (When PTT button is pressed) transmissions are not hibit allowed. Lack of Voice PTT When the radio ends your call after it detected there Time out are lack of voice for five seconds after the PTT is pressed and hold.

  • Page 20: Phone Call Displays And Alerts

    MN000253A01-BN Chapter 4 : Status Indicators You Hear Tone Name Heard Unique MFK Enters Secon- When MFK is toggled to secondary feature. Low-High dary Feature Tone Unique MFK Exits Secondary When MFK is toggled to exit secondary feature and High-Low Feature return to primary feature or when secondary function Tone...

  • Page 21: General Radio Operation

    MN000253A01-BN General Radio Operation Chapter 5 General Radio Operation This chapter explains the general operations of your radio. Selecting a Zone When and where to use:A zone is a group of channels. Do one of the following to select a radio channel.
  • Page 22 MN000253A01-BN Chapter 5 : General Radio Operation Mode Select Feature Mode Select allows a long press to save the current zone and channel of your radio to a programmable button, or a softkey. Once programmed, the short-press of that button or softkey changes the transmission to the saved zone and channel.

  • Page 23: Receiving And Responding To A Talkgroup Call

    MN000253A01-BN Chapter 5 : General Radio Operation 5.4.1 Receiving and Responding to a Talkgroup Call When and where to use:When you receive a talkgroup call (while on the Home screen) the radio displays the following depending on the system your radio is configured to: •...

  • Page 24: Switching Between Repeater Or Direct Operation Button

    MN000253A01-BN Chapter 5 : General Radio Operation Methods to Make a Radio Call You can select a zone, channel, subscriber ID, or talkgroup by using: • MFK preprogrammed with Channel Change or Zone Change function. • A preprogrammed button. 5.5.1 Making a Private Call (Trunking Only) Procedure: 1 Press the preprogrammed Private Call button to dial the preprogrammed ID.

  • Page 25: Monitor Feature

    MN000253A01-BN Chapter 5 : General Radio Operation Procedure: Perform one of the following actions: • Press the preprogrammed Repeater/Direct switch to toggle between talkaround and repeater mode. Monitor Feature The monitor feature ensures that a channel is clear before transmitting. The lack of static on a digital channel when the users switch from analog to digital radios is not an indication that the radio is malfunctioning.
  • Page 26 MN000253A01-BN Chapter 5 : General Radio Operation When and where to use:Your radio may be preprogrammed to receive Private-Line ® (PL) calls. Procedure: 1 Momentarily press the Monitor button to listen for activity. The Carrier Squelch indicator appears on the display. 2 Press and hold the Monitor button to set continuous monitor operation.

  • Page 27: Additional Performance Enhancement

    SecureNet allows you to perform secured communications on an Analog or Motorola Data Communication (MDC) channel. P25 Digital Vehicular Repeater System Motorola Solutions offers an MSI Certified APX compatible, third party, P25 Digital Vehicular Repeater System (DVRS). This provides low-cost portable radio coverage in areas where only mobile radio coverage is available.

  • Page 28: Conventional Talkgroup And Radio Scan Enhancements

    MN000253A01-BN Chapter 6 : Additional Performance Enhancement DVRS can also work with SmartConnect to use broadband coverage for the in-vehicle mobile. Portable radios communicate through the in-vehicle mobile to the system through the LTE, Satellite, or Wi-Fi connection. This extends the system coverage when you are away from the vehicle. Conventional Talkgroup and Radio Scan Enhancements Enhancements have been made to the Conventional Talkgroup at the system to improve the Scan feature operation significantly when multiple agencies are using a single conventional radio frequency...

  • Page 29: Advanced Call Features

    MN000253A01-BN Advanced Features Chapter 7 Advanced Features This chapter explains the operations of the features available in your radio. Advanced Call Features This chapter explains the operations of the call features available in your radio. 7.1.1 Selective Call (ASTRO Conventional Only) 7.1.1.1 Receiving a Selective Call When and where to use:When you receive a Selective Call, the radio indicates one of the followings:...

  • Page 30: Dynamic Regrouping (Trunking Only)

    MN000253A01-BN Chapter 7 : Advanced Features assigned Priority Talkgroup.Priority Dispatch is not available during Emergency operations. Scan feature is suspended when Priority Dispatch is initiated. Prerequisites:Dispatch console that supports this feature must be preprogrammed to use this feature. Check with your dealer or system administrator for more information on dispatch console supporting this feature.

  • Page 31: Remote Monitor

    MN000253A01-BN Chapter 7 : Advanced Features Procedure: Press the preprogrammed Reprogram Request button to send reprogram request to the dispatcher. The display shows Reprogram Rqst and Please wait. If you hear five beeps, the dispatcher has acknowledged the reprogram request. The display shows Ack received and the radio returns to the Home screen.

  • Page 32: Viewing And Changing The Priority Status

    MN000253A01-BN Chapter 7 : Advanced Features 7.3.3 Viewing and Changing the Priority Status Procedure: Perform one of the following actions: • Press the Menu Select button directly below Sel one or more times to change the priority status of the current displayed channel. •...

  • Page 33: Deleting A Nuisance Channel

    MN000253A01-BN Chapter 7 : Advanced Features This change remains in effect until scan is turned off. Scan then reverts to the default setting. Procedure: • Making a Dynamic Priority Change using the preprogrammed Dynamic Priority button: a. When the radio locks onto the channel designated as the new Priority-Two channel, press the preprogrammed Dynamic Priority button.

  • Page 34: Recent Calls

    MN000253A01-BN Chapter 7 : Advanced Features 7.5.1 Receiving a Call Alert Page When and where to use:When you receive a Call Alert page, you hear four repeating alert tones and the LED blinks green. The call received icons blinks and the display shows Page received. Procedure: Press any button to clear the Call Alert page.

  • Page 35: In-Call User Alert

    MN000253A01-BN Chapter 7 : Advanced Features b. Short press the preprogrammed Record Playback button again to skip to the next saved call. If there is only a single saved call, the playback skips to the end of the call. Radio auto playback the most recent incoming call followed by saved calls in chronological order.

  • Page 36: Emergency Keep-Alive

    MN000253A01-BN Chapter 7 : Advanced Features 7.8.1 Special Considerations for Emergency Operation The following scenarios apply during Emergency operation: Table 2: Emergency Operation Scenarios If... Then... If you press the Emergency button while in a a low-pitched tone sounds. channel that has no Emergency capability, If you change to a channel/mode with no Emer- the following occurs: gency capability while in Emergency operation,...

  • Page 37: Sending An Emergency Alarm

    MN000253A01-BN Chapter 7 : Advanced Features If… Then… If the emergency mode is ini- Perform one of the following actions: tiated by the Supervisor, • Press and hold the Emergency button. • Press and hold the Side Button 1, and press the Emergency button.

  • Page 38: Sending An Emergency Call With Hot Mic (Trunking Only)

    MN000253A01-BN Chapter 7 : Advanced Features • The display shows Emergency on the current zone and channel. You hear a short medium- pitched tone and the LED blinks red momentarily. • You hear a short low-pitched tone to indicate that the selected channel does not support emergency and rejects to launch emergency mode.

  • Page 39: Sending An Emergency Alarm And Call With Hot Mic

    MN000253A01-BN Chapter 7 : Advanced Features If successful, the display shows Emergency on the current zone and channel. You hear a short, medium-pitched tone and the LED blinks red momentarily. The radio exits Emergency Alarm and enters the Emergency Call state when one of the following scenarios occur: •...

  • Page 40: Sending Evacuation Tone

    MN000253A01-BN Chapter 7 : Advanced Features 7.8.10 Sending a Silent Emergency Alarm When and where to use:This feature allows you to send an Emergency Alarm to the system without triggering any audio or visual indicators. Procedure: 1 Press the preprogrammed Emergency button. The display shows no changes, the LED does not light up, and you hear no tones.

  • Page 41: Gps Performance Enhancement

    MN000253A01-BN Chapter 7 : Advanced Features If adequate signals from multiple satellites are available, your GPS feature only provides an approximate location, usually within 10 meters from your actual location, but sometimes farther away. 7.11.1 GPS Performance Enhancement Sometimes, the GPS feature may be unable to complete a location calculation successfully. You then see a message indicating that your radio cannot connect to enough visible satellites.

  • Page 42: Entering The Geofence Area

    MN000253A01-BN Chapter 7 : Advanced Features • Longitude and latitude NOTE: If the transmitting radio is stale at the location after a period, the receiving radio display shows the last known location. If the transmitting radio does not have GPS or the receiving radio could not decode the GPS signal of the received signal, the receiving radio display shows the location as unknown.

  • Page 43: Entering Mission Critical Geofence

    MN000253A01-BN Chapter 7 : Advanced Features The following procedure guides you to exit the text message received. Procedure: Press the Menu Select button below Exit or to return to Home screen. The other operations are the same as normal dynamic regroup command. When the radio exits the Geofence area, your radio reverts to original channel or newly assigned talkgroup.

  • Page 44: Trunking System Controls

    MN000253A01-BN Chapter 7 : Advanced Features a preprogrammed VA tone. The radio displays the new channel and a message is received to indicate the changes. 7.13 Trunking System Controls This chapters explain the trunking system control features in your radio. 7.13.1 Operating in Failsoft System When and where to use:...

  • Page 45: Viewing The Current Site

    MN000253A01-BN Chapter 7 : Advanced Features Follow the procedure to lock and unlock a site using the radio menu. Procedure: 1 Press the Menu Select button directly below Site. 2 Perform one of the following actions: • To lock the site, press the Menu Select button directly below Lock. The display shows Site locked.

  • Page 46: Responding To The Notification Of Upgrade

    MN000253A01-BN Chapter 7 : Advanced Features 7.14.1 Responding to the Notification of Upgrade Procedure: 1 The display shows Upgrade? and two short, medium- pitched tones sound every 30 seconds until the user makes a choice of either accepting, delaying, or rejecting the request. NOTE: Do not remove the power cable or power down the radio during the firmware upgrade process.

  • Page 47: Selecting The Power Level

    MN000253A01-BN Chapter 7 : Advanced Features 7.16.1 Selecting the Power Level Prerequisites: NOTE: This feature must be preprogrammed by a qualified radio technician. When and where to use:This feature enables you to reduce the transmit power level for specific case that requires a lower power level. You can select the power level at which your radio transmits. The radio always turns on to the default setting.
  • Page 48 MN000253A01-BN Chapter 7 : Advanced Features 7.16.4 Locking and Unlocking the Controls When and where to use: You can lock your radio programmable buttons and MFK to avoid inadvertent entry. Check with your dealer or qualified technician for best selection to suit your usage. Procedure: 1 Toggle the preprogrammed Keypad/Control Lock button to on.
  • Page 49 MN000253A01-BN Chapter 7 : Advanced Features The timer is defaulted at 60 seconds, but it can be preprogrammed from 15 to 465 seconds, in 15-second intervals, or it can be disabled entirely for each radio mode, by a qualified radio technician. NOTE: You hear a brief, low-pitched, warning tone four seconds before the transmission times out.

  • Page 50: Digital Ptt Id Support

    MN000253A01-BN Chapter 7 : Advanced Features Procedure: Place the preprogrammed PL Defeat switch in the PL Defeat position. One of the following occurs: • The radio plays the active transmission on the channel. • If no activity is present, the radio is muted 7.16.10 Digital PTT ID Support This feature allows you to see the radio ID (number) of the radio from whom you are currently receiving...

  • Page 51: Transmit Inhibit

    MN000253A01-BN Chapter 7 : Advanced Features • Press the Menu Select button directly below IP. The display shows the IP Address screen. 2 Press Exit to return to the Home screen. 7.16.13 Transmit Inhibit This feature allows you to stops all transmission including voice and data. The radio can receive messages but not able to reply the acknowledgment request of the received message.
  • Page 52 MN000253A01-BN Chapter 8 : Accessories Chapter 8 Accessories Not all accessories are FCC certified to operate with all radio models and/or band splits. See the radio price pages for a list of FCC certified accessories or contact your sales representative for accessory compatibility.

  • Page 53: Declaration Of Conformity

    Name: Motorola Solutions, Inc. Address: 2000 Progress Pkwy, Schaumburg, IL 60196-1078, U.S.A. Phone Number: 1-800-927-2744 Hereby declares that APX 1000 conforms to FCC Part 15, subpart B, section 15.107(a), 15.107(d), and section 15.109(a) Class B Digital Device As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is...

  • Page 54: Important Safety Information

    Before using the radio, read the RF Energy Exposure and Product Safety Guide for Portable Two-Way Radios which contains important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable standards and Regulations. For a list of Motorola Solutions-approved antennas, batteries, and other accessories, visit the following website: http://www.motorolasolutions.com Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.

  • Page 55: Fcc Licensing Information

    Applying for Canadian License The operation of your Motorola Solutions radio is subject to the Radio communications Act and must comply with rules and regulations of the Federal Government's department of Industry Canada. Industry Canada requires that all operators using Private Land Mobile frequencies obtain a radio license before operating their equipment.

  • Page 56: Maritime Radio Use In The Vhf Frequency Range

    MN000253A01-BN Maritime Radio Use in the VHF Frequency Range Maritime Radio Use in the VHF Frequency Range Special Channel Assignments Emergency Channel If you are in imminent and grave danger at sea and require emergency assistance, use VHF Channel 16 to send a distress call to nearby vessels and the United States Coast Guard. Transmit the following information, in this order: 1 “MAYDAY, MAYDAY, MAYDAY.”...
  • Page 57 MN000253A01-BN Maritime Radio Use in the VHF Frequency Range in the semiduplex mode on the two frequency channels specified in the table below. NOTE: Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be lawfully used by the general public in US waters.
  • Page 58 MN000253A01-BN Maritime Radio Use in the VHF Frequency Range 156.075 160.675 156.125 160.725 156.175 160.775 156.225 160.825 156.275 160.875 156.325 160.925 67** 156.375 156.375 156.425 156.425 156.475 156.475 156.575 156.575 156.625 – 156.675 156.675 156.725 156.725 77** 156.875 – 156.925 161.525 156.975 161.575...

  • Page 59: Declaration Of Compliance For The Use Of Distress And Safety Frequencies

    MN000253A01-BN Maritime Radio Use in the VHF Frequency Range Declaration of Compliance for the Use of Distress and Safety Frequencies The radio equipment does not employ a modulation other than the internationally adopted modulation for maritime use when it operates on the distress and safety frequencies specified in RSS-182 Section 7.3.

  • Page 60: Limited Warranty

    Product Accessories One (1) Year MOTOROLA SOLUTIONS, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty.

  • Page 61: General Provisions

    Repairs will be made only at the designated MOTOROLA SOLUTIONS repair depot. Local services are not included. MOTOROLA SOLUTIONS will pay for outbound shipping via MOTOROLA SOLUTIONS'S normal shipping methods.

  • Page 62: Patent And Software Provisions

    1 that MOTOROLA SOLUTIONS will be notified promptly in writing by such purchaser of any notice of such claim,...

  • Page 63: Governing Law

    You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service. If you have any queries, please call Motorola Solutions Australia at 1800 457 439. You may also visit our website: https://www.motorolasolutions.com/en_xa/support.html...
  • Page 64 ASTRO 25 Motorola Solutions standard for wireless digital trunked communications. ASTRO conventional Motorola Solutions standard for wireless analog or digital conventional communications. Autoscan A feature that allows the radio to automatically scan the members of a scan list. Call Alert Privately paging an individual by sending an audible tone.
  • Page 65 MN000253A01-BN Glossary Conventional Typically refers to radio-to-radio communications, sometimes through a repeater. Frequencies are shared with other users without the aid of a central controller to assign communications channels. Conventional Scan List A scan list that includes only conventional channels. Cursor A visual tracking marker (a blinking line) that indicates a location on a display.
  • Page 66 Light Emitting Diode (LED) An electronic device that lights up when current is passed through it. Motorola Solutions Digital Communications. Menu Entry A software-activated feature shown at the bottom of the display. Selection of a feature is controlled by the programming of the buttons on the side of the radio.
  • Page 67 MN000253A01-BN Glossary A feature that lets you have a private conversation with another radio user in the group. Private Line (PL) A sub-audible tone that is transmitted such that only receivers decoding the tone receives it. Programmable A radio control that can have a radio feature assigned to it. Push-to-Talk PTT-The switch or button usually located on the left side of the radio which, when pressed, causes the radio to transmit.
  • Page 68 MN000253A01-BN Glossary Trunking Priority Monitor scan list A scan list that includes talkgroups that are all from the same trunking system. Vehicular Repeater System. Zone A grouping of channels.

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