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19 FAQ
This section has listed all the frequently asked questions to
help you address the simple issues during use of the device.
If such issues persist, please consult our dealers or visit our
official website: www.philips.com/support.
Failure to start the recorder
The batter has run out and you need to charge your device.
Incorrect time/date
It means inaccurate timing setting. Please reset the time and
date in the menu.
Unclear image
Unclean lens has caused it. Please use clean cloth to clean it.
Failure to record audio/video
The internal storage has run out and no recycling shooting
84
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mode has been turned on. Please delete some of the files or
transfer such files to external storage device.
Recorder is unable to play audio or video files
The batter is used up, please charge your device.
How to respond to recorder failure
If you are unable to start the device, face black screen and
operational failure, the normal technique is to reset: Pull out
the clip and there is a small hole in the slot. Use a sharp tool
to drill into the small hole.
Note: This operation will not cause data loss or destruction.
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