NETGEAR EX6250v2 User Manual

NETGEAR EX6250v2 User Manual

Ac1750 wifi mesh extender
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User Manual
AC1750 WiFi Mesh Extender
Model EX6250v2
February 2021
202-12169-01
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134, USA

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Summary of Contents for NETGEAR EX6250v2

  • Page 1 User Manual AC1750 WiFi Mesh Extender Model EX6250v2 NETGEAR, Inc. February 2021 350 E. Plumeria Drive 202-12169-01 San Jose, CA 95134, USA...
  • Page 2 See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.
  • Page 3: Table Of Contents

    Install your extender in extender mode...........10 Place the extender and apply power..........10 Connect the extender to an existing WiFi network....10 Connect with the NETGEAR Nighthawk app......11 Connect with WPS................12 Connect with the NETGEAR installation assistant......13 Install your extender in access point mode........15 Connect a device to the extender network........16...
  • Page 4 AC1750 WiFi Mesh Extender Restart the extender from the extender web interface....33 Turn the LEDs On or Off..............34 Chapter 4 Extender Network Settings Enable or disable the One WiFi Name feature.......37 Enable or disable Smart Connect.............38 Enable or disable MU-MIMO............40 View connected devices..............41 View WiFi settings................42 Change the WiFi network name............42...
  • Page 5: Chapter 1 Overview

    This chapter covers the following topics: • LEDs • Side and bottom panels • When to Use Your Extender • How the Extender Works Note: For more information about the topics covered in this manual, visit the support website at support.netgear.com.
  • Page 6: Leds

    AC1750 WiFi Mesh Extender LEDs Figure 1. LEDs The following table describes the LEDs on the extender. Table 1. LED descriptions Description Power LED • Solid green. The extender is powered on. • Solid amber. The extender is booting. • Off. The extender is powered off. •...
  • Page 7: Side And Bottom Panels

    AC1750 WiFi Mesh Extender Side and bottom panels A switch and buttons are located on the side panel. An Ethernet port is located on the bottom panel. Figure 2. Side and bottom panel The side panel contains the following components: 1.
  • Page 8: When To Use Your Extender

    AC1750 WiFi Mesh Extender When to Use Your Extender We recommend that you connect through the extender network only when your WiFi device is in a “dead zone” where connection from the existing network is poor or nonexistent. Data traffic routed through the extender is inherently slower than traffic routed directly from the network.
  • Page 9: Chapter 2 Get Started

    Get started This chapter covers the following topics: • Install your extender in extender mode • Install your extender in access point mode • Connect a device to the extender network • Log in to the extender after installation • Run the Smart Setup installation...
  • Page 10: Install Your Extender In Extender Mode

    You can connect the extender in one of two ways: • Connect with the NETGEAR Nightawk app. For more information, see Connect with the NETGEAR Nighthawk app on page 11 • Connect with WPS. For more information, see Connect with WPS on page 12.
  • Page 11: Connect With The Netgear Nighthawk App

    AC1750 WiFi Mesh Extender Connect with the NETGEAR Nighthawk app You can use the NETGEAR Nighthawk app to connect your extender to your existing WiFi router network. To use the Nighthawk app, you need a smartphone or tablet that supports iOS or Android apps.
  • Page 12: Connect With Wps

    If the Router Link LED doesn't light, move the extender closer to the router and try again. If it still does not light, see Connect with the NETGEAR installation assistant on page Note: If your router supports the 5 GHz band and your extender didn’t connect to that band, repeat the WPS process.
  • Page 13: Connect With The Netgear Installation Assistant

    MyWiFiExample-5G Connect with the NETGEAR installation assistant You can use the NETGEAR installation assistant to connect your extender to your existing WiFi router network. To use the NETGEAR installation assistant, you must launch a web browser on your computer or mobile device.
  • Page 14 AC1750 WiFi Mesh Extender To use the NETGEAR installation assistant to connect the extender to your WiFi router: 1. Make sure that your computer or mobile device is set up to obtain an IP address automatically from a DHCP server.
  • Page 15: Install Your Extender In Access Point Mode

    Launch a web browser and visit www.mywifiext.net. When you join the network, the Client Link LED lights to show that you are connected. The NETGEAR installation assistant displays. c. Use an Ethernet cable to connect your router to an Ethernet port on the extender.
  • Page 16: Connect A Device To The Extender Network

    DHCP server. d. Return to the NETGEAR installation assistant and follow the prompts to finish setting up your extender as an access point. • Ethernet connection to the extender using a router. You can connect both your computer and extender to your router with an Ethernet connection.
  • Page 17 AC1750 WiFi Mesh Extender Table 2. WiFi network names Router or Extender WiFi Network Router or Extender WiFi Network Name Router 2.4 GHz WiFi network name MyWiFiExample Router 5 GHz WiFi network name MyWiFiExample-5G Extender 2.4 GHz Extended WiFi network name MyWiFiExample Extender 5 GHz Extended WiFi network name MyWiFiExample-5G...
  • Page 18: Connect An Ethernet-Enabled Device To The Extender

    AC1750 WiFi Mesh Extender To connect to the extender WiFi network: 1. On your WiFi-enabled computer or mobile device, open the WiFi connection manager that manages your WiFi connections. The WiFi connection manager scans for WiFi networks in your area. 2.
  • Page 19: Log In To The Extender After Installation

    AC1750 WiFi Mesh Extender Log in to the extender after installation After installation, you can log in to the extender to view or change the extender’s settings. To log in to the extender: 1. Launch a web browser from a computer or mobile device that is connected to your extender network.
  • Page 20 AC1750 WiFi Mesh Extender • If you enabled the One WiFi Name feature, enter one of the following URLs: Windows-based computers. http://mywifiext/ or http://mywifiext.local/ Mac computers, iOS devices, and Linux devices. http://mywifiext.local/ Android devices. http://<extender’s IP address>/ (for example, http://192.168.1.3/) For more information about how to find your extender’s IP address, see Find the Extender’s IP address on page 63.
  • Page 21: Chapter 3 Maintain And Monitor The Extender

    Maintain and monitor the extender This chapter covers the following topics: • Change the extender login user name and password • Turn password protection off and on • Recover a forgotten user name or password • Automatically adjust for daylight saving time •...
  • Page 22: Change The Extender Login User Name And Password

    AC1750 WiFi Mesh Extender Change the extender login user name and password You can change the admin user name and password that you use to log in to the extender. To change the extender's login user name and password: 1. Launch a web browser from a computer or mobile device that is connected to your extender network.
  • Page 23: Turn Password Protection Off And On

    AC1750 WiFi Mesh Extender 9. Click the SAVE button. Your settings are saved. Turn password protection off and on You can turn password protection for your extender web interface off and on. We recommend that you leave password protection on to help keep your network secure. To turn password protection off or on: 1.
  • Page 24: Recover A Forgotten User Name Or Password

    AC1750 WiFi Mesh Extender 6. Select the Password On or Password Off radio button: • Password On: Select this option is you want to turn on password protection for your extender web interface. If you select this option, you are required to enter a password when you log in to the extender.
  • Page 25: Automatically Adjust For Daylight Saving Time

    AC1750 WiFi Mesh Extender 4. Enter the saved answers to your security questions. 5. Click the NEXT button. Your admin user name address and password are displayed. 6. Click the BACK button. A login page displays. 7. Log in to the extender. Automatically adjust for daylight saving time To set up the extender to automatically adjust for daylight saving time: 1.
  • Page 26: Manually Set The Extender Clock

    AC1750 WiFi Mesh Extender Manually set the extender clock If you turned on the access schedule, you can set the extender clock. The extender clock makes sure that the WiFi access schedules are accurate. To manually set the extender clock: 1.
  • Page 27: Back Up And Manage The Extender Configuration

    AC1750 WiFi Mesh Extender Back up and manage the extender configuration When the extender works correctly after initial setup, we recommend that you back up the extender configuration settings. After you back up the settings, if you change the extender configuration settings but are not content with the new settings, you can restore the extender configuration to the backed-up settings.
  • Page 28: Restore The Configuration Settings

    AC1750 WiFi Mesh Extender Your browser extracts the configuration file from the extender. The backup file uses a .cfg extenstion. 7. If your browser is not set up to save downloaded files automatically, locate where you want to save the file. 8.
  • Page 29: Return The Extender To Its Factory Default Settings

    AC1750 WiFi Mesh Extender The backup file uses a .cfg extension. CAUTION: After you click the RESTORE button, do not try to go online, turn off the extender, shut down the computer, or do anything else to the extender until it finishes restarting.
  • Page 30: Log In And Reset The Extender To Factory Settings

    AC1750 WiFi Mesh Extender Log in and reset the extender to factory settings CAUTION: This process erases any settings that you configured in the extender. To log in to the extender and reset the extender’s factory settings: 1. Launch a web browser from a computer or mobile device that is connected to your extender network.
  • Page 31: Update The Extender Firmware

    AC1750 WiFi Mesh Extender Update the extender firmware You can log in to the extender and check to see if new firmware is available, or you can manually load a specific firmware version to your extender. Check for new firmware and update the extender Unless you changed the settings in the Firmware Update page previously, the extender is set up to check for new firmware automatically at login.
  • Page 32: Manually Upload Firmware To The Extender

    If you want to upload a specific firmware version, follow these instructions. To manually upload a firmware file to your extender: 1. Download the firmware file for your extender from the NETGEAR Download Center, save it to your desktop, and unzip the file if needed.
  • Page 33: Restart The Extender From The Extender Web Interface

    AC1750 WiFi Mesh Extender The firmware file name ends with a .img or .chk extension. 9. Click the UPLOAD button. CAUTION: After you click the UPLOAD button, do not try to go online, turn off the extender, shut down the computer, or do anything else to the extender until it finishes restarting.
  • Page 34: Turn The Leds On Or Off

    AC1750 WiFi Mesh Extender 5. Select Settings > Other. The Other Settings page displays. 6. Click the RESTART button and click the Yes button to confirm. The extender restarts, which takes about two minutes. Turn the LEDs On or Off To turn the LEDs on or off: 1.
  • Page 35 AC1750 WiFi Mesh Extender Your settings are saved. Maintain and monitor the User Manual extender...
  • Page 36: Chapter 4 Extender Network Settings

    Extender Network Settings This chapter covers the following topics: • Enable or disable the One WiFi Name feature • Enable or disable Smart Connect • Enable or disable MU-MIMO • View connected devices • View WiFi settings • Change the WiFi network name •...
  • Page 37: Enable Or Disable The One Wifi Name Feature

    AC1750 WiFi Mesh Extender Enable or disable the One WiFi Name feature The One WiFi Name feature enables your extender to use the same WiFi network settings as your router. If you enabled the One WiFi Name feature, your extender uses the same WiFi network name and password as your router.
  • Page 38: Enable Or Disable Smart Connect

    AC1750 WiFi Mesh Extender A login page displays. 3. Enter your admin user name and password and click the LOG IN button. The Status page displays. If your browser displays the Menu icon , click it. The extender menu displays. 5.
  • Page 39 AC1750 WiFi Mesh Extender To enable or disable Smart Connect: 1. Launch a web browser from a computer or mobile device that is connected to your extender network. 2. Log in to your extender: • If you did not enable the One WiFi Name feature, enter http://www.mywifiext.net/ in the address field of the browser.
  • Page 40: Enable Or Disable Mu-Mimo

    AC1750 WiFi Mesh Extender Enable or disable MU-MIMO Multiuser multiple input, multiple output (MU-MIMO) improves performance when many WiFi clients that are MU-MIMO-capable transfer data at the same time. For MU-MIMO to function, WiFi clients must support MU-MIMO, and they must be connected to a 5 GHz WiFi band.
  • Page 41: View Connected Devices

    AC1750 WiFi Mesh Extender View connected devices You can view a list of devices that are connected to the extender network. To view connected devices: 1. Launch a web browser from a computer or mobile device that is connected to your extender network.
  • Page 42: View Wifi Settings

    AC1750 WiFi Mesh Extender View WiFi settings To view the WiFi settings: 1. Launch a web browser from a computer or mobile device that is connected to your extender network. 2. Log in to your extender: • If you did not enable the One WiFi Name feature, enter http://www.mywifiext.net/ in the address field of the browser.
  • Page 43: Turn Off The Ssid Broadcast To Create A Hidden Network

    AC1750 WiFi Mesh Extender • If you enabled the One WiFi Name feature, enter one of the following URLs: Windows-based computers. http://mywifiext/ or http://mywifiext.local/ Mac computers, iOS devices, and Linux devices. http://mywifiext.local/ Android devices. http://<extender’s IP address>/ (for example, http://192.168.1.3/) For more information about how to find your extender’s IP address, see Find the Extender’s IP address on page 63.
  • Page 44: Disable Or Enable The Wifi Radios

    AC1750 WiFi Mesh Extender • If you enabled the One WiFi Name feature, enter one of the following URLs: Windows-based computers. http://mywifiext/ or http://mywifiext.local/ Mac computers, iOS devices, and Linux devices. http://mywifiext.local/ Android devices. http://<extender’s IP address>/ (for example, http://192.168.1.3/) For more information about how to find your extender’s IP address, see Find the Extender’s IP address on page 63.
  • Page 45: Change The Wifi Speed

    AC1750 WiFi Mesh Extender • If you enabled the One WiFi Name feature, enter one of the following URLs: Windows-based computers. http://mywifiext/ or http://mywifiext.local/ Mac computers, iOS devices, and Linux devices. http://mywifiext.local/ Android devices. http://<extender’s IP address>/ (for example, http://192.168.1.3/) For more information about how to find your extender’s IP address, see Find the Extender’s IP address on page 63.
  • Page 46 AC1750 WiFi Mesh Extender Table 6. Extender backhaul and fronthaul WiFi connection Which extender WiFi Is the extender's 2.4 Is the extender's 5 GHz backhaul is connected GHz fronthaul WiFi fronthaul WiFi speed to the root AP? speed changeable? changeable? Both 2.4 GHz and 5 GHz 2.4 GHz only 5 GHz only...
  • Page 47: Set Up A Guest Wifi Network

    AC1750 WiFi Mesh Extender Your settings are saved. Set up a guest WiFi network Guest networks allow visitors at your home to use the Internet without using your WiFi security key. You can add a guest network for the 2.4 GHz WiFi band and the 5 GHz WiFi band.
  • Page 48 • Network Name (SSID). The SSID is the 2.4 GHz or 5 GHz guest WiFi network name. The default 2.4 GHz SSID is NETGEAR_GUEST_EXT. The default 5 GHz SSID NETGEAR-5G_Guest. To change the SSID, enter a 32-character (maximum), case-sensitive name in this field.
  • Page 49: Use Wps To Add A Computer To The Extender's Wifi Network

    AC1750 WiFi Mesh Extender • WPA3-Personal. If all devices in your guest network support WPA3, use this mode because it supports the newest standard for the strongest security. To use WPA + WPA2 security, in the Enter Password (8-63 characters) field, enter a phrase of 8 to 63 characters.
  • Page 50: Use Wps With The Pin Method

    AC1750 WiFi Mesh Extender • If you enabled the One WiFi Name feature, enter one of the following URLs: Windows-based computers. http://mywifiext/ or http://mywifiext.local/ Mac computers, iOS devices, and Linux devices. http://mywifiext.local/ Android devices. http://<extender’s IP address>/ (for example, http://192.168.1.3/) For more information about how to find your extender’s IP address, see Find the Extender’s IP address on page 63.
  • Page 51 AC1750 WiFi Mesh Extender To add a computer or WiFi device to the extender’s WiFi network: 1. Launch a web browser from a computer or mobile device that is connected to your extender network. 2. Log in to your extender: •...
  • Page 52: Deny Access To A Computer Or Wifi Device

    AC1750 WiFi Mesh Extender Deny access to a computer or WiFi device By default, access control is disabled so that it is easy for you to connect to the extender’s WiFi networks. You can deny network access to specific computers and WiFi devices based on their MAC addresses.
  • Page 53: Set Up An Access Schedule

    AC1750 WiFi Mesh Extender The WiFi devices table displays the names and MAC addresses of WiFi devices that are connected to the extender. 7. Select the Deny check box for the device. 8. Click the SAVE button. Your settings are saved and that device cannot connect to the extender’s WiFi network.
  • Page 54: Change The Extender's Device Name

    AC1750 WiFi Mesh Extender 6. Select the Access Schedule On radio button. The page adjusts. 7. In the Days menu and the Time menu, select the day and time when you want to disable the extender’s wireless or wired connection to the router. 8.
  • Page 55: Set Up The Extender To Use A Static Ip Address

    AC1750 WiFi Mesh Extender 6. Scroll down and click the IP Address heading. The page expands. 7. In the Device Name field, type a name. 8. Click the SAVE button. Your settings are saved. Set up the extender to use a static IP address The extender comes set up to use a dynamic IP address, which is the correct setting for most home networks.
  • Page 56: Configure A Router With Advanced Mac Settings To Work With Your Extender

    AC1750 WiFi Mesh Extender By default, the Dynamically get IP Address from Router radio button is selected. 7. Select the Use Static IP Address radio button. 8. Complete the fields to specify the IP network IP addresses. 9. Click the SAVE button. Your settings are saved.
  • Page 57: Enable Fastlane Technology

    AC1750 WiFi Mesh Extender 4. Log in to your extender: a. Launch a web browser from a computer or mobile device that is connected to your extender network. b. Log in to your extender: • If you did not enable the One WiFi Name feature, enter http://www.mywifiext.net/ in the address field of the browser.
  • Page 58 AC1750 WiFi Mesh Extender To activate FastLane mode: 1. Launch a web browser from a computer or mobile device that is connected to your extender network. 2. Log in to your extender: • If you did not enable the One WiFi Name feature, enter http://www.mywifiext.net/ in the address field of the browser.
  • Page 59: Enable Or Disable 20/40 Mhz Coexistence

    AC1750 WiFi Mesh Extender 8. Click the SAVE button. Your changes are saved. Enable or disable 20/40 MHz coexistence By default, 20/40 MHz coexistence is enabled to prevent interference between WiFi networks in your environment at the expense of the WiFi speed. If no other WiFi networks are present in your environment, you can clear the Enable 20/40 MHz Coexistence check box to increase the WiFi speed to the maximum supported speed.
  • Page 60 AC1750 WiFi Mesh Extender 6. Enable or disable 20/40 MHz coexistence: • To enable 20/40 MHz coexistence, select the Enable 20/40 MHz Coexistence check box. • To disable 20/40 MHz coexistence, clear the Enable 20/40 MHz Coexistence check box. 7. Click the SAVE button. Your settings are saved.
  • Page 61: Chapter 5 Faqs And Troubleshooting

    FAQs and Troubleshooting This chapter contains the following topics: • FAQs • Find the Extender’s IP address • Cannot connect to the extender • Cannot join a WiFi network and receive an error message • Cannot access mywifiext.net • Cannot connect to extender using the Nighthawk app...
  • Page 62: Faqs

    AC1750 WiFi Mesh Extender FAQs This section provides answers for difficulties you might experience with the extender. The web browser setup keeps asking me for my network password (passphrase) or security key, and I am sure that I entered the correct password. What can I do? The extender is probably placed at the borderline of the range covered by the router or access point.
  • Page 63: Find The Extender's Ip Address

    Android device, you must use the extender’s IP address. You can log in to your router to find your extender’s IP address. If you own a NETGEAR router, use the following procedure to find the extender’s IP address. If you do not own a NETGEAR router, see your router's documentation.
  • Page 64: Cannot Connect To The Extender

    AC1750 WiFi Mesh Extender 5. Find your extender in the list and note your extender’s IP address. Cannot connect to the extender If you cannot connect to the extender, determine what prevents you from connecting: • If you cannot access www.mywifiext.net, see Cannot access mywifiext.net on page 65 for more information.
  • Page 65: Cannot Access Mywifiext.net

    Try these troubleshooting tips to connect to www.mywifiext.net: • If you’re trying to access www.mywifiext.net for the first time to set up your extender, see Connect with the NETGEAR installation assistant on page 13 and follow the instructions. • After you connect your computer or mobile device to the extender network, make sure that the extender’s Client Link LED is solid green.
  • Page 66: Cannot Connect To Extender Using The Nighthawk App

    AC1750 WiFi Mesh Extender Before you change any network settings, note your current Default gateway (Windows) or Router (Mac) address. Use the IP address 192.168.1.249 and the subnet mask 255.255.255.0. For more information, see your computer’s documentation. Cannot connect to extender using the Nighthawk app You can use the Nighthawk app to set up your extender and access your extender settings.
  • Page 67: Chapter 6 Factory Settings And Technical Specifications

    Factory Settings and Technical Specifications This appendix covers the following topics: • Factory default settings • Technical and environmental specifications...
  • Page 68: Factory Default Settings

    AC1750 WiFi Mesh Extender Factory default settings To reset the extender to factory default settings, you can use the Factory Reset button on the side panel or you can log in and click the onscreen RESET button. For more information, see Return the extender to its factory default settings on page 29. The following table shows the factory default settings.
  • Page 69: Technical And Environmental Specifications

    AC1750 WiFi Mesh Extender Technical and environmental specifications The following table shows the technical and environmental specifications. Table 8. Technical specifications Technical Specifications Network protocol and Data and routing protocols: TCP/IP, DHCP server and client, DNS relay standards compatibility Physical specifications Dimensions: 6.34 x 3.2 x 1.75 in (161 x 81.4 x 44.5 mm) Weight: 0.66 lb (0.3 kg) Environmental...

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