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Troubleshooting
Related Manuals for Cisco Catalyst PON Series
Summary of Contents for Cisco Catalyst PON Series
- Page 1 Cisco Catalyst PON Series Switches Hardware Installation Guide First Published: 2020-11-08 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883...
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Page 2: Table Of Contents
Safety Warnings Box Contents Installation Guidelines Installing an OLT Mounting the OLT on a Table or Shelf Attaching the Rack-Mounting Bracket and Mounting a OLT on a Rack Installing SFP or SFP+ Modules Cisco Catalyst PON Series Switches Hardware Installation Guide... - Page 3 Removing a Power Supply Blank Cover Installing a Power Supply Blank Cover Removing a Power Supply Module from an OLT Inserting the Power Supply Module in an OLT C H A P T E R 4 Troubleshooting Cisco Catalyst PON Series Switches Hardware Installation Guide...
- Page 4 A P P E N D I X B Connector and Cable Specifications Connector Specifications 10/100/1000 Ports (Including PoE) SFP Module Connectors Cables and Adapters Transceiver Module Network Cables Cable Pinouts Console Port Adapter Pinouts Cisco Catalyst PON Series Switches Hardware Installation Guide...
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Page 5: Introduction To The Passive Optical Network
2 to 128. From the optical splitter, a single-mode fiber strand is connected to each end user's devices. Data is broadcast in the downstream direction and transmitted in the TDMA mode based on timeslots in the upstream direction. Cisco Catalyst PON Series Switches Hardware Installation Guide... -
Page 6: Cisco Catalyst Pon Series Olt Overview
Cisco Catalyst PON Series ONTs located at an end user's premises and sends them to their destination over the internet. A Cisco Catalyst PON Series OLT can support up to 128 Cisco Catalyst PON Series ONTs per port. A Cisco Catalyst PON Series OLT provides 8/16xPON ports, 4xG combo ports and 2x10G small form-factor pluggable (SFP+) ports for uplink. -
Page 7: Front Panel
Table 1: Cisco Catalyst PON Series OLT Models and Description Model Description CGP-OLT-8T Cisco Catalyst PON Series OLT with 8xPON port, 4x1 G combo port, and 2x10 G SFP+ module uplink slot. CGP-OLT-16T Cisco Catalyst PON Series OLT with 16xPON port, 4x1 G combo port, and 2x10 G SFP+ module uplink slot. -
Page 8: Rear Panel
2.466 Gbps downstream and 1.244 Gbps upstream. Console Port The console port connects the Cisco Catalyst PON Series OLT to a PC running Microsoft Windows or to a terminal server and uses the RJ-45 crossover cable. The RJ-45 console port connection uses the supplied RJ-45-to-DB-9 female cable. -
Page 9: Power Supply
Note This functionality is currently disabled. Power Supply The Cisco Catalyst PON Series OLT chassis has redundant power supply slots that operate with one or two power supply modules. The chassis supports field-replaceable AC-input and DC-input power supply modules. Note Hybrid power supply plugs are not supported. -
Page 10: Leds
Output Power (Watts) -36 to -72VDC (with extended range upto -75VDC) Voltage differential between inputs is unlimited. LEDs You can use LEDs to monitor the activity and performance of Cisco Catalyst PON Series OLT. Table 2: System LEDs Color Indication... -
Page 11: Cisco Catalyst Pon Series Ont Overview
In the upstream direction, a Cisco Catalyst PON Series ONT is connected to the optical splitter through the PON port. The data, voice, and video signals from end user's devices are sent to the Cisco Catalyst PON Series ONT. Using the uplink ports on the Cisco Catalyst PON Series ONT, these signals are converted into electrical signals and transmitted over optical fibers to the Cisco Catalyst PON Series OLT. -
Page 12: Cisco Catalyst Pon Series Ont Models
Introduction to the Passive Optical Network Cisco Catalyst PON Series ONT Models Cisco Catalyst PON Series ONT provides 1xPON port, 4x1 G 10/100/1000 PoE port, and 1xUSB Type A port with 2xForeign Exchange Station (FXS) port, and 1xcoaxial cable television (CATV) port, which is optional. -
Page 13: Rear Panel
PON port Not available on all ONT models Not available on all ONT models Rear Panel The section describes the rear-panel components of a Cisco Catalyst PON Series ONT. Figure 6: Rear Panel of CGP-ONT-4PVC AC power connector Lock slot... -
Page 14: Leds
Lock Slot The Cisco Catalyst PON Series ONT has a lock slot on the rear panel. You can install an optional cable lock, such as the type that is used to secure a laptop computer, to secure the Cisco Catalyst PON Series ONT. -
Page 15: Cisco Catalyst Pon Manager Overview
The intuitive network topology allows easy monitoring and managing of networks and devices in each network. The Cisco Catalyst PON Manager works on a client-server model and operates on Windows operating system. Cisco Catalyst PON Series Switches Hardware Installation Guide... - Page 16 Introduction to the Passive Optical Network Cisco Catalyst PON Manager Overview Cisco Catalyst PON Series Switches Hardware Installation Guide...
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Page 17: Installation
• Installing an ONT, on page 26 • Installing the Cisco Catalyst PON Manager, on page 29 Safety Warnings This section includes the warning statements relating to the basic installation. We recommend that you read this section before you start the installation procedure. -
Page 18: Safety Warnings
Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030 Warning Ultimate disposal of this product should be handled according to all national laws and regulations. Statement 1040 Cisco Catalyst PON Series Switches Hardware Installation Guide... - Page 19 Statement 1072 Warning No user-serviceable parts inside. Do not open. Statement 1073 Warning Installation of the equipment must comply with local and national electrical codes. Statement 1074 Cisco Catalyst PON Series Switches Hardware Installation Guide...
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Page 20: Box Contents
Rubber mounting feet Power cord Grounding wire Mounting brackets to chassis screws Mounting brackets to cabinet screws #10 Mounting brackets to cabinet screws #12 Pointer card Cisco Catalyst PON Series ONT CGP-ONT-4P CGP-ONT-4PV CGP-ONT-4PVC Cisco Catalyst PON Series Switches Hardware Installation Guide... -
Page 21: Installation Guidelines
• Humidity around the switch does not exceed 90 percent. • Altitude at the installation site is not greater than 5,000 feet (1524 meters). • For 10/100/1000 fixed ports, the cable length from the Cisco Catalyst PON Series ONT to a connected device cannot exceed 328 feet (100 meters). -
Page 22: Installing An Olt
Installation Installing an OLT Installing an OLT The following sections provide information about the various tasks that comprise the Cisco Catalyst PON Series OLT installation. Mounting the OLT on a Table or Shelf Procedure Step 1 Locate the adhesive strip with the rubber feet in the mounting-kit envelope. -
Page 23: Installing Sfp Or Sfp+ Modules
Installing SFP or SFP+ Modules Each Cisco module has an internal serial electrically erasable programmable read-only memory (EEPROM) that is encoded with security information. This encoding provides a way for Cisco to identify and validate that the module meets the requirements for the switch. -
Page 24: Installing An Sfp Or Sfp+ Module
Disconnect the cable from the SFP or SFP+ module. For purposes of reattachment, note which cable connector plug is send (TX) and which is receive (RX). Step 3 Insert the dust plugs into the optical ports of the SFP or SFP+ module to keep the optical interfaces clean. Cisco Catalyst PON Series Switches Hardware Installation Guide... -
Page 25: Establishing The System Ground
6-AWG only. Otherwise, a supported closed-loop ring connector must be used for 8-AWG to 14-AWG wire. • Grounding screws: One M4 x 8 mm (metric) pan-head screws. Supplied as part of the accessory kit. Cisco Catalyst PON Series Switches Hardware Installation Guide... -
Page 26: Connecting The System Ground
Secure the grounding lug to the OLT with an M4 screw. Ensure that the grounding lug and the grounding wire do not interfere with other hardware or rack equipment. Figure 9: Connecting the System Ground for CGP-OLT-8T Grounding wire with grounding lug 1xM4 screw Cisco Catalyst PON Series Switches Hardware Installation Guide... -
Page 27: Connecting To The Power Source
Prior to connecting the power supply to a power source, ensure that the chassis is properly grounded. Procedure Step 1 Plug the power cable into the power connector on the power supply unit of the OLT. Cisco Catalyst PON Series Switches Hardware Installation Guide... -
Page 28: Connecting To A Dc Power Source
To connect the DC power supply directly to one or two DC power sources, follow these steps: Warning Before performing any of the following procedures, ensure that power is removed from the DC circuit. Statement 1003 Cisco Catalyst PON Series Switches Hardware Installation Guide... -
Page 29: Setting Up The Olt
On the connected device, run the terminal emulation program such as Windows HyperTerminal. Step 5 Set the following connection parameters and click OK: • Connection mode: Serial • Baud rate: 9600 • Data bits: 8 • Parity: None • Stop bits: 1 Cisco Catalyst PON Series Switches Hardware Installation Guide... -
Page 30: Installing An Ont
Drill two pilot holes into the surface of the wall 153.20 mm apart. Step 3 Insert a screw into each hole, leaving a gap between the surface and the base of the screw head. Cisco Catalyst PON Series Switches Hardware Installation Guide... -
Page 31: Attaching The Rack-Mounting Bracket And Mounting An Ont On A Rack
8xMouting-bracket screw Front-mounting position 2xRack-mounting bracket Step 2 Insert the ONT into the rack and align the bracket in the rack. Use the rack-mounting screws to secure the ONT in the rack. Cisco Catalyst PON Series Switches Hardware Installation Guide... -
Page 32: Connecting To An Ac Power Source
Verify that the power supply is receiving power by checking whether the PWR LED is green. If the LED does not turn on, check the power connections on the power supply and the power source. Note Cisco Catalyst PON Series Switches Hardware Installation Guide... -
Page 33: Setting Up An Ont
• username: cisco • password: cisco Installing the Cisco Catalyst PON Manager Before you begin To avoid software conflicts during the installation of Cisco Catalyst PON Manager, turn off all the antivirus applications on your device. Procedure Step 1 Obtain the network management software installation package from Cisco. - Page 34 Click Next to begin the installation. The License Agreement page is displayed. Step 4 Click Yes to accept the end user license agreement and continue with the installation. Click Print to print the agreement. Cisco Catalyst PON Series Switches Hardware Installation Guide...
- Page 35 Installing the Cisco Catalyst PON Manager The Choose the folder to install page is displayed. Step 5 Click Browse to change the folder location. Click Next to continue with the installation. The Select Features page is displayed. Cisco Catalyst PON Series Switches Hardware Installation Guide...
- Page 36 Click Next to start the installation. If the installation is successful, the installation complete page is displayed. Step 7 Click Finish to complete the installation. The server and client shortcut icons are created on the desktop. Cisco Catalyst PON Series Switches Hardware Installation Guide...
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Page 37: Setting Up The Cisco Catalyst Pon Manager
Setting Up the Cisco Catalyst PON Manager Setting Up the Cisco Catalyst PON Manager To set up the Cisco Catalyst PON Manager, you need to start the PON Manager Server and then create a new user name and password in the PON Manager Client. -
Page 38: Creating A New User In The Pon Manager Client
Step 1 Double-click on the PON Manager Client icon, if installed on the desktop or click the Windows Start button and navigate to Cisco Catalyst PON Manager > PON Manager Client. The login page is displayed. Cisco Catalyst PON Series Switches Hardware Installation Guide... - Page 39 Installation Creating a New User in the PON Manager Client Step 2 In the Password field, enter the default password as cisco. Step 3 Click Login. A pop-up message is displayed asking you to change the user name and password.
- Page 40 Installation Creating a New User in the PON Manager Client Step 4 Click OK to continue. The Change Default User dialog box is displayed. Cisco Catalyst PON Series Switches Hardware Installation Guide...
- Page 41 Step 7 In the Confirm Password field, reenter the new password. Step 8 To save the changes, click Apply. A confirmation message is displayed. Step 9 Click OK. The login page is displayed. Cisco Catalyst PON Series Switches Hardware Installation Guide...
- Page 42 Installation Creating a New User in the PON Manager Client Cisco Catalyst PON Series Switches Hardware Installation Guide...
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Page 43: Removing And Replacing Field-Replaceable Units (Frus)
Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030 Removing the Fan Module Before you begin • See Installation Guidelines. • Ensure that you have the following tools and accessories available: • Phillips head screwdriver Cisco Catalyst PON Series Switches Hardware Installation Guide... - Page 44 Grasp the fan module handle and slide the fan module half-way out of the bay. Gently move it from side to side, if necessary, to unseat it from the OLT. Step 3 Place your other hand underneath to support the bottom of the fan module and then remove the fan module completely. Cisco Catalyst PON Series Switches Hardware Installation Guide...
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Page 45: Installing A Fan Module
Removing and Replacing the Power Supply Module The location of the power supply module depends on the type of the Cisco Catalyst PON OLT: Cisco Catalyst PON Series Switches Hardware Installation Guide... -
Page 46: Installation Guidelines
Warning Before performing any of the following procedures, ensure that power is removed from the DC circuit. Statement 1003 Cisco Catalyst PON Series Switches Hardware Installation Guide... -
Page 47: Removing And Installing Power Supply Blank Cover
• For the DC-input power supply, loosen and unscrew the two nuts that connect the positive (+) DC power cable lug to the RTN terminal, and the negative (–) DC power cable lug to the NEG terminal. Remove the power cables from the power supply module. Cisco Catalyst PON Series Switches Hardware Installation Guide... - Page 48 Power supply module handle on the power supply module Figure 18: Removing the AC Power Cable from CGP-OLT-16T Captive installation screw on the power Power cable supply module Power supply module handle on the power supply module Cisco Catalyst PON Series Switches Hardware Installation Guide...
- Page 49 OLT. Step 5 Place your other hand underneath to support the bottom of the power supply module and then remove the module completely. Figure 19: Removing the Power Supply Module from CGP-OLT-8T Cisco Catalyst PON Series Switches Hardware Installation Guide...
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Page 50: Inserting The Power Supply Module In An Olt
Figure 20: Removing the Power Supply Module from CGP-OLT-16T Caution If you intend to operate the Cisco Catalyst PON Series OLT without installing another power supply in the empty slot, you must reinstall the blank cover over the empty power supply slot to ensure proper airflow in the system and for safety reasons. - Page 51 You can proceed with either of the following actions: • Connect an AC power source, see Connecting to an AC Power Source. • Connect a DC power source, see Connecting to a DC Power Source. Cisco Catalyst PON Series Switches Hardware Installation Guide...
- Page 52 Removing and Replacing Field-Replaceable Units (FRUs) Inserting the Power Supply Module in an OLT Cisco Catalyst PON Series Switches Hardware Installation Guide...
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Page 53: Troubleshooting
• Cisco Catalyst PON Series ONT Troubleshooting, on page 52 Troubleshooting Common Issues The following section provide information about how to troubleshoot common issues in the Cisco Catalyst PON Series Switches. Bad or Damaged Cable Always examine the cable for marginal damage or failure. A cable might appear physically good, but it could corrupt packets as a result of subtle damage to the wiring or connectors. -
Page 54: Link Status
The following sections describe how to troubleshoot issues relating to the Cisco Catalyst PON Series OLT. SFP and SFP+ Module Use only Cisco SFP or SFP+ modules. Each Cisco module has an internal serial EEPROM that is encoded with security information. This encoding provides a way for Cisco to identify and validate that the module meets the requirements for the switch. -
Page 55: Fan Module
An alarm notification sent through the Cisco Catalyst PON Manager when a pluggable fan module is faulty. Make sure you replace the fan module within the following time period: • Replace the fan module within one week if one alarm notifications occur in the Cisco Catalyst PON Manager. -
Page 56: Cisco Catalyst Pon Series Ont Troubleshooting
Cisco Catalyst PON Series ONT Troubleshooting Finding the Cisco Catalyst PON ONT Serial Number If you contact Cisco Technical Assistance, you must know the Cisco Catalyst PON ONT serial number. Figure 22: Serial Number Location Cisco Catalyst PON Series Switches Hardware Installation Guide... -
Page 57: Technical Specifications
Cisco Catalyst PON Series OLT Technical Specifications, on page 53 • Cisco Catalyst PON Series ONT Technical Specifications, on page 54 Cisco Catalyst PON Series OLT Technical Specifications The following sections provide information about the Cisco Catalyst PON Series OLT. Physical Specifications CGP-OLT-8T Physical Dimensions Weight 9.92 lbs (4.5 kg) -
Page 58: Power Requirements
Power rating 55 W full load (CGP-OLT-8T) 70 W full load (CGP-OLT-16T) Cisco Catalyst PON Series ONT Technical Specifications The following sections provide information about the Cisco Catalyst PON Series ONT. Physical Specifications CGP-ONT-4P, CGP-ONT-4PV, and CGP-ONT-4PVC Physical Dimensions 2.75 lbs (1.25 kg) -
Page 59: Power Requirements
Power Requirements Minimum ambient temperature for cold start is 32°F (0°C) Power Requirements Power Requirements AC input voltage 110 to 220 VAC, 1.1 A Power rating 72 W (CGP-ONT-4P, CGP-ONT-4PV, and CGP-ONT-4PVC) Cisco Catalyst PON Series Switches Hardware Installation Guide... - Page 60 Technical Specifications Power Requirements Cisco Catalyst PON Series Switches Hardware Installation Guide...
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Page 61: Connector And Cable Specifications
The following sections provide information about the various connectors. 10/100/1000 Ports (Including PoE) All 10/100/1000 ports use standard RJ-45 connectors and Ethernet pinouts. Figure 23: 10/100/1000 Port Pinouts SFP Module Connectors Figure 24: Duplex LC Cable Connector Cisco Catalyst PON Series Switches Hardware Installation Guide... -
Page 62: Cables And Adapters
Each port must match the wavelength specifications on the other end of the cable, and the cable must not exceed the stipulated length. Copper 1000BASE-T SFP module transceivers use standard four twisted-pair, Category 5 cable of lengths up to 328 feet (100 meters). Cisco Catalyst PON Series Switches Hardware Installation Guide... -
Page 63: Cable Pinouts
The wire connected to the pin on the outside of the left plug should be a different color from the wire that is connected to the pin on the inside of the right plug. Cisco Catalyst PON Series Switches Hardware Installation Guide... -
Page 64: Console Port Adapter Pinouts
Switch Console Port (DTE) RJ-45-to-DB-9 Terminal Adapter Console Device Signal DB-9 Pin Signal Table 7: Console Port Signaling with a DB-25 Adapter Switch Console Port (DTE) RJ-45-to-DB-25 Terminal Adapter Console Device Signal DB-25 Pin Signal Cisco Catalyst PON Series Switches Hardware Installation Guide... - Page 65 Connector and Cable Specifications Connector and Cable Specifications Switch Console Port (DTE) RJ-45-to-DB-25 Terminal Adapter Console Device Signal DB-25 Pin Signal Cisco Catalyst PON Series Switches Hardware Installation Guide...
- Page 66 Connector and Cable Specifications Connector and Cable Specifications Cisco Catalyst PON Series Switches Hardware Installation Guide...
- Page 67 Cisco has more than 200 offices worldwide. Addresses and phone numbers are listed on the Cisco website at www.cisco.com/go/offices. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: https://www.cisco.com/c/en/us/about/legal/trademarks.html.