Related Manuals for Motorola MT8733
Summary of Contents for Motorola MT8733
- Page 1 Quick Start DOCSIS 3.1 Cable Modem plus AX6000 Router plus 2 Xfinity Phone Lines M O D E L M T 8 7 3 3...
- Page 2 Packaged with your MT8733 Power Supply Ethernet Cable RJ11 phone cord Coax Wrench ® Velcro Cable Organizer Para una Guía de Inicio Rápido en español, por favor vaya a www.motorolanetwork.com/MT8733ir...
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Page 3: Let's Get Started
If you don’t have cable Internet service, please order that from your cable service provider. Comcast Xfinity customers should also order phone service if they want to use the MT8733 phone lines. This phone capability works for Xfinity, but not for most other cable services. - Page 4 PHONE (TEL1-2) If you have Xfinity phone service, you can connect telephones to Tel1 or to both of these phone jacks. ETHERNET (LAN 1-4) You can connect a computer, HDTV, game station, or other Ethernet-capable device to any of these 4 LAN ports.
- Page 5 • Connected your MT8733. • Powered up your cable modem/router. To do this, plug the power supply into a standard wall outlet, and plug the power connector into your MT8733. Wait for the green or blue online connection light to stop flashing and remain solidly lit.
- Page 6 If you have Xfinity phone service and want to use that, make sure the MT8733’s Tel1 light is ON. (You may have to wait a few minutes after power-up.) If you haven’t already, plug a phone into the Tel1 port. Take the phone off-hook and confirm there is a dial tone.
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Page 7: Configuration Manager
Configuration Manager You may not need to use the MT8733’s Configuration Manager. Here are some reasons for using it: • You want to change the wireless network name and password. For instance, maybe you want a more easily remembered name, or you're replacing a router and want to use your existing WiFi Network Name (SSID) and/or WiFi Password/Key instead of the unique ones that come with the MT8733. -
Page 8: Wireless Router
Note that wireless performance depends on a number of factors. Please keep these things in mind: • Where possible, put the MT8733 in a central place so that it’s not too far away from your wireless devices that need Internet access. - Page 9 If they don’t, it’s safe to connect a phone cord from one of the line’s jacks to an MT8733 phone jack. You may want to attach a cordless phone base station to the MT8733, and...
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Page 10: Front Panel Lights
Front Panel Lights During Power up, the lights will blink for about a minute. LIGHT COLOR DESCRIPTION Power supplied by OFF: external UPS Green Power Normal power-on OFF: On external UPS power Green Blinking: Scanning for DS channel Green ON: Connected on 1 Downstream channel Green or... - Page 11 OFF: Phone service not provisioned. Registration in process Blinking: OR Phone off-hook / Call Green TEL1 & TEL2 Active Phone on-hook / Ready for calls WiFi is not enabled or OFF: on external UPS power Green 2.4 & 5 GHz Blinking: Data is flowing.
- Page 12 Optional External UPS Backup Power An optional external 12V UPS power backup device is available with a special cable designed to connect to the MT8733. This external UPS power is for Telephone service only, when AC power is lost. The MT8733 does not...
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Page 13: Troubleshooting Tips
Troubleshooting Tips What if I can’t make an Internet connection right after installation? • First turn your MT8733 off for at least 8 seconds, then on, to see if that fixes the problem. • Check the connections you’ve made to your MT8733. Power and coax connections are required, and up to 4 Ethernet connections are optional. - Page 14 What if my MT8733 has been working, then stops working? • First turn your MT8733 off for at least 8 seconds, then on, to see if that fixes the problem. • If the MT8733’s lights don’t come on, check that the modem is getting power from its power cube and that the MT8733’s power button is on.
- Page 15 Where possible, put the MT8733 as far away as possible from interfering devices such as Bluetooth transmitters and neighbors’ WiFi routers. To try to pick a less used wireless channel for your MT8733, first go in to your MT8733’s Configuration Manager.
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Page 17: We Like To Help
We like to help. Please visit our support Website or call our support specialists. Our Website has our Motorola Mentor information, and also provides returns and warranty information. www.motorolanetwork.com/support Email: support@motorolanetwork.com Phone: 800-753-0797 or 617-753-0562 Our full-length user manual is available at www.motorolanetwork.com/MT8733manual... - Page 18 These precautions help protect you and your MT8733. Do not put the MT8733 or its power supply in water, since this is a shock hazard. The MT8733 should normally be installed indoors. If you use it outdoors, protect it from moisture and be careful about temperature.
- Page 19 FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
- Page 20 ©MTRLC LLC 2020. MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and are used under license. All other trademarks are the property of their respective owners. All rights reserved. XXXX-EL-E /01598...