Motorola MB7621 Quick Start Manual

Motorola MB7621 Quick Start Manual

24x8 cable modem

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24x8
Cable Modem
Quick Start
Model MB7621

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Summary of Contents for Motorola MB7621

  • Page 1 24x8 Cable Modem Quick Start Model MB7621...
  • Page 2 Packaged with your modem Power Cube Coax Wrench ® Ethernet Cable Velcro Cable Tie Para una Guía de Inicio Rápido en español, por favor vaya a www.motorolanetwork.com/MB7621ir...
  • Page 3: Let's Get Started

    Let’s get started If you don’t have cable modem service, please order that from your cable service provider. Now connect your modem as shown on the next panel. Connecting to a Coax Cable On the next panel you’ll need to connect your modem to a “live”...
  • Page 4 ON/OFF button POWER Connect the supplied power cube between the power jack and an electrical outlet. COAX Connect a “live” coax cable to the modem’s COAX connector as discussed above. (Tighten the nut so it’s finger tight. You may want to use the supplied wrench.
  • Page 5 Many service providers including Comcast and Cox prefer that you activate by first opening the Web browser of a computer that’s plugged into the MB7621’s Ethernet port. Once you’ve opened the browser, try to go to www.motorola.com . This should bring you to the service provider’s activation page.
  • Page 6 1 (855) 707-7328 WOW! 1 (800) 343-2076 Once your MB7621 is activated either online or by phone, your service provider will provision your MB7621 service. Typically this takes less than 5 minutes, but in some cases this may take 30 minutes or longer to complete.
  • Page 7 If You Want to Connect a Router Most users will connect a WiFi router to the MB7621. A wireless router lets multiple devices (computers, smartphones, tablets, video devices, game stations…) share your cable modem’s Internet connection, either wirelessly or through a direct Ethernet connection. Connecting a...
  • Page 8 MB7621 Lights LIGHT COLOR DESCRIPTION Cable modem power on Green Cable modem power off OFF: Power Green Blinking: Scanning for DS channel Connected on Green 1 downstream channel Green or Blue Negotiating Blue Downstream † bonded channel(s) Blinking: Blue ON: Bonded with 2 or more...
  • Page 9: Troubleshooting Tips

    Troubleshooting Tips What if I can’t make an Internet connection right after installation? • First turn your cable modem off for at least 8 seconds, then on, to see if that fixes the problem. • Check the connections you’ve made to your cable modem – power, Ethernet, and coax.
  • Page 10 • No matter who your service provider is, check Comcast XFINITY’s Internet Minimum System Recommendations here: https://www.xfinity.com/support/internet/requirements- to-run-xfinity-internet-service/ • If you get good speed when a computer’s plugged into the modem, you may have a router problem. • Some video streaming services get bottlenecked, especially at busy times like after dinner.
  • Page 11: We Like To Help

    We like to help. Please visit our support Website or call our support specialists. Our Website has our Motorola Mentor information, and also provides returns and warranty information. www.motorolanetwork.com/support Email: support@motorolanetwork.com Phone: 800-753-0797 or 617-753-0562 Limited Warranty MTRLC LLC warrants this product against defects in material and workmanship for a warranty period of 2 years.
  • Page 12: Safety Precautions

    ©MTRLC 2018. MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and are used under license. All rights reserved.

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