Chapter 4 Troubleshooting; The Pc Does Not Recognize The Wireless Adapter; Cannot Connect To The Network Wirelessly; Forgot The Ap's Ssid, Encryption Key, Or Password - Buffalo AirStation User Manual

Chapter 4 Troubleshooting

The PC Does Not Recognize the Wireless Adapter

• Make sure that the wireless adapter is connected to a USB port on your PC.
• If your PC has multiple USB ports, connect to a different USB port.
• Refer to chapter 1 to reinstall drivers for this unit.

Cannot Connect to the Network Wirelessly

• Refer to chapter 2 to connect the wireless adapter to an access point wirelessly.
• Configure the same SSID, encryption method, and encryption key for each wireless device. These settings must
match those of your wireless access point.
• Move your wireless devices closer to the access point.
• Restart your access point.

Forgot the AP's SSID, Encryption Key, or Password

• Ask your network administrator about your SSID and encryption settings. These settings must match the SSID
and encryption settings of the access point.
• If your access point supports AOSS or WPS, try using them to connect to the access point. Instructions for
connecting with AOSS or WPS are in chapter 2.

Other Tips

Issue:
When using the Windows wireless connection manager, I cannot connect to my wireless router. I receive a "Cannot
configure wireless network" error message when scanning for available wireless networks.
Answer:
Another wireless client software may be installed on your PC that is taking control of the wireless client adapter
away from the Windows connection manager. Either switch to the other software or uninstall the conflicting client
software. After rebooting, the Windows connection manager should be able to connect to the available wireless
networks.
Issue:
When I attempt to connect to my wireless router, I receive an error message indicating that security settings on my
PC do not match the settings on the router.
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