Sony DPP-FP97 Operating Instructions Manual page 75

Others
Symptom Check
You cannot insert
the ink ribbon
smoothly.
The ink ribbon
cannot be
removed.
Cause/Solutions
c If the ink ribbon does not click into place,
—
remove it and then re-insert it. Only when
the ink ribbon is too slack to be loaded,
remove the slack. (.pages 9, 10)
c Turn off the printer using the 1 (on/
—
standby) button and then turn it on again.
After the motor sound stops, try to remove
the ink ribbon. If this does not solve the
problem, contact Sony service facilities or
your Sony dealer.
GB
75