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Deploy Your Camera
Upgrade the Camera Firmware with the Camera App
The Cisco Webex Desk Camera app allows you to download the latest firmware and upgrade the camera with
the downloaded firmware file on your local drive. Keep the camera firmware up to date to get the latest
features.
Before you begin
Close any apps that may use your camera.
Procedure
Step 1
Open the Cisco Webex Desk Camera app.
Step 2
Click Cisco Webex Desk Camera > Camera information from the menu bar.
Step 3
Click Download firmware to download and save the latest firmware to your local drive.
If your current firmware is up to date, the Download firmware button is inactive.
You can also download the firmware from
Step 4
On the Basic tab, click Select file under Firmware upgrade.
Step 5
Choose the firmware file on your local drive.
If you upload a wrong firmware file, click Remove to remove it and then upload the right file.
Step 6
Click Upgrade to start the upgrade.
Note
Step 7
When the upgrade completes, wait a minute for your camera to reboot.
Related Topics
Keep your camera connected to your computer during the upgrade.
Upgrade the Camera Firmware on Cisco Accessory
Upgrade the Camera Firmware with the Camera App
Cisco Software
Download. Login is required for downloading.
Hub, on page 13
Cisco Webex Desk Camera Administration Guide
15
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