Sony Vision Exchange PEQ-C100 System Integration & Services Manual
Collaboration system
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Summary of Contents for Sony Vision Exchange PEQ-C100
- Page 1 4-699-574-13(1) Collaboration System ™ Vision Exchange System Integration & Services Guide Version 1.0 PEQ-C100, PEQ-C130 © 2017 Sony Corporation...
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Page 2: Table Of Contents
Table of Contents Introduction ..................... 5 System Configuration ..................6 Configuration Examples for Various Use Cases ..........8 Interactive Lecture ....................8 Basic configuration ....................8 Extended configuration ..................9 Internet utilization ..................... 12 Maximum number of simultaneous mirroring user devices........12 Network bandwidth .................... - Page 3 Pod ........................47 Disconnecting/reconnecting cables ............... 47 Installing Option Software ..................47 Installing Third-Party Software ................48 Third-party applications ..................48 Third-party device drivers ................... 48 Precautions When Using HDCP Content ..............48 Precautions When Designing the Audio System ............49 External microphone ..................
- Page 4 Notice to Users ....................77...
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Page 5: Introduction
Before handover to end user Describes the required configuration when installing. Service and maintenance Describes the software update, and backup/restore procedures. Refer also to the Help Guide. The Help Guide can be accessed online. English: http://helpguide.sony.net/peq/c100/v1/en/index.html Japanese: http://helpguide.sony.net/peq/c100/v1/ja/index.html Chinese: http://helpguide.sony.net/peq/c100/v1/zh-cn/index.html... -
Page 6: System Configuration
2. System Configuration This section introduces a typical configuration for a system that uses Vision Exchange. HDMI input devices (such as PCs), USB input devices (such as network cameras), and user devices (via wireless LAN connection) can be connected to the main unit. Multiple content can be displayed and discussions/presentations conducted on output devices such as HDMI displays and DisplayPort projectors connected to the main unit. - Page 7 Remote control of the main unit and Pods from a web browser on a computer or other device is also supported. License trial Option functions can be used without limitation for a period of 3 minutes from start of use of the corresponding function.
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Page 8: Configuration Examples For Various Use Cases
3. Configuration Examples for Various Use Cases This section describes samples of the required system configuration for various use cases. This is intended as reference information for when designing a system. Interactive Lecture Basic configuration An “interactive lecture” is a function that can be used with the minimum configuration. The configuration for an interactive lecture is recommended as the base system when evaluating the configuration for other extended configurations. -
Page 9: Extended Configuration
A network environment is not required to use the minimum configuration. HDMI outputs of devices, such as notebook computers and cameras, can be connected directly to the HDMI input connectors of the unit. Up to four HDMI output devices can be connected with the PEQ-C130, and up to two with ... - Page 10 System configuration Touch panel Touch panel HDMI display DisplayPort display DisplayPort HDMI output output Main Unit Wireless LAN USB mouse access point HDMI input Wireless LAN USB keyboard Wireless LAN User device compatible user devices The required equipment is listed below. Equipment Quantity Remarks...
- Page 11 Number of This dedicated software is for installation on user (Available for free) Windows devices to enable participation with Vision devices Exchange. Used for mirroring or remote control of the main unit. You can download and install it for free. http://www.sony.com/VEapp...
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Page 12: Internet Utilization
Internet utilization Connection to the Internet is required for service/maintenance and for online update of software. WAN / Internet NAT/Firewall Layer 2 switch Wireless LAN Main Unit access point Wireless LAN User device Connect to the Internet using NAT (Network Address Translation) or via a firewall, depending on the appropriate settings according to the network infrastructure. - Page 13 Types of mirroring There are the following two types for mirroring from a user device to the main unit. Content display mirroring from a Windows device Thumbnail display mirroring from a Windows device The image quality for mirroring thumbnail display from a Windows device is fixed. Mirroring from a Windows device Content display mirroring is high image quality/high throughput mirroring for display of the image of the Windows device in the content area on the main unit.
- Page 14 Display on main unit Windows device 1 image Content area Windows device Windows device Thumbnail area 1 image 2 image Main Unit Wireless LAN access point Windows mirroring Windows mirroring content display: thumbnail display: 6 Mbps (max.) 1 Mbps Windows device 1 Windows device 2 The Windows device image quality settings and maximum throughput values are given below.
- Page 15 Throughput when mirroring from a Windows device to the main unit Content display mirroring As shown in the preceding diagram, content display mirroring simultaneously generates and displays images in the content area and thumbnail area. The image quality for content display mirroring from a Windows device to the main unit is set in [Setting] screen >...
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Page 16: Active Learning
For reference, a sample calculation is described for the following conditions. Windows devices: 2 (with image quality set to [High]) Number of displays connected to the main unit: 1 Margin: 30% Required bandwidth = 6 Mbps × 1 + 1 Mbps × (2 – 1) = 7 Mbps Adding the margin of 30%, 7 Mbps ×... -
Page 17: Basic Configuration Of Proposed Application
In active learning, participants can conduct a discussion while sharing material using the Pod on each table. In the same way as the main unit, the screen of a user device, such as a computer or tablet, of a participant can be displayed on a Pod via the network. In addition, the image of the content area of the main unit can be displayed on a Pod, and the image of the content area of a Pod can be shared with the main unit. - Page 18 Classroom Layer 2 switch Wireless LAN access point Lectern Wireless Main Unit Display HDMI input User device of User device of instructor instructor (Wireless LAN (computer, etc.) device, tablet) Table HDMI display Wireless Display USB mouse User device of participant The required equipment is listed below.
- Page 19 Equipment Quantity Remarks USB keyboard Maintenance One USB keyboard is recommended for maintenance requirement use. A software keyboard can be used when it is necessary to input characters while using the unit. Wireless LAN access One access point can be used in a small-scale point configuration.
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Page 20: Configuration With Instructor And Participants On Separate Networks
Configuration with instructor and participants on separate networks In “Basic configuration of proposed application” (page 17), both the instructor and participants used the same network segment, which allows the participants to mirror devices to the main unit, not just the Pods. If this is not desirable, separate networks may be used for the instructor and for the participants. -
Page 21: Extended Configuration Of Multiple Pods
Extended configuration of multiple Pods Up to 10 pods can be connected to a single main unit. When the maximum number (six) of user devices are connected to each Pod, network traffic may become a problem. For details, see “Network bandwidth” below. Use multiple wireless LAN access points and layer 2 switches according to the required network bandwidth. - Page 22 Content display Pod sharing is also used when the [Presentation] button is pressed to display the image shown in the content area of the main unit in full-screen mode on all Pods. Therefore, the maximum number of content display Pod sharing images from the main unit to a Pod is the same as the number of connected Pods.
- Page 23 Pod sharing throughput between main unit and Pods The video quality settings and maximum throughput values for Pod sharing are given below. Allow a margin as these values are empirical values only. The actual throughput will also vary depending on the content matter. Estimate the image quality setting and network bandwidth that needs to be maintained for the intended use.
- Page 24 Throughput of devices connected to a Pod Calculate the throughput corresponding to the red arrow in “Network bandwidth diagram for active learning” (page 22). The total throughput of devices connected to a Pod or the main unit is calculated using the same equations described in “Network bandwidth”...
- Page 25 Calculation equation of throughput from Pods to main unit Calculate the throughput corresponding to the blue arrow in “Network bandwidth diagram for active learning” (page 22). Required bandwidth Number of displays connected to the main Throughput of content display Pod unit or number of Pods, whichever is smaller ×...
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Page 26: Video Conferencing
Network bandwidth that must be maintained between main unit and layer 2 switch Calculation equation Required bandwidth (T ) = Total throughput from Pods to main unit (Eqn. main + Total throughput from main unit to Pods (Eqn. Use the values calculated in “Network bandwidth that must be maintained between Pod and layer 2 switch”... -
Page 27: Using The H.323 Protocol
The required equipment is listed below. Equipment Quantity Remarks PEQA-C20 Remote License to enable the video conferencing Communication License function. (available separately) SRG-120DU HD Color Video Use to shoot video within a room and to send Camera (available signal to video conferencing remote party. separately) The unit supports UVC-compatible USB cameras as the camera used for video... - Page 28 Video conferencing via LAN connection Connect the LAN 1 connector of the unit to the same network as the H.323 connector of the remote party. HDMI display HDMI output LAN 1 Main Unit Layer 2 switch H.323 device MIC-IN SRG-120DU HD Color Microphone Video Camera For a simple configuration like that shown above, use the IP address of the remote party for...
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Page 29: Using The Sip Protocol
Video conferencing between LANs using NAT traversal You can use the H.460 NAT traversal function to traverse firewalls and connect with devices on another network. Note H.460.23/24 is not supported. LAN A LAN B 192.100.10.1 192.200.20.1 Main Unit Router Router H.323 device Internet 192.200.20.10... - Page 30 HDMI display SIP server HDMI output LAN 1 Main Unit Layer 2 switch IP telephone MIC-IN SRG-120DU HD Color Microphone Video Camera For details about configuration, refer to the Help Guide. Video conferencing between LANs using NAT traversal You can use the SIP NAT traversal function STUN (Session Traversal Utilities for NATs) to traverse firewalls and connect with devices on another network.
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Page 31: Network Bandwidth
Network bandwidth The image quality and throughput when video conferencing are set in [Setting] screen > [Video Conferencing] page > [Audio/Video]. For details about operation, refer to the Help Guide. The configurable frame rates and throughput are given below. The camera image and presentation screen are automatically adjusted to fit within the set throughput rate. -
Page 32: Streaming Output
Streaming Output You can stream the image displayed on the main display connected to the main unit to an external device via the network. The session can be viewed and recorded from a remote location. The required equipment is listed below. Equipment Quantity Remarks... -
Page 33: Network Bandwidth
s=Vision Exchange Streaming Output i=Vision Exchange Streaming Output o=- 0 0 IN IP4 XXX.XXX.XXX.XXX c=IN IP4 XXX.XXX.XXX.XXX m=video 5004 RTP/AVP 105 a=rtpmap:105 H264/90000 m=audio 5006 RTP/AVP 98 a=rtpmap:98 mpeg4-generic/48000/2 a=fmtp:98 mode=AAC-hbr;profile-level-id=1;object=2;streamType=5;sizelength=13;in dexlength=3;indexdeltalength=3;config=1190 a=ptime:20 Notes Enter the IP address of the Wowza Streaming Engine in XXX.XXX.XXX.XXX. ... -
Page 34: Required Network Bandwidth For Comprehensive System
Audio The maximum throughput is 128 kbps. Required Network Bandwidth for Comprehensive System This section describes the three limitations on required network bandwidth for a system used for a combination of mirroring, Pod sharing, video conferencing, and streaming output. If the system also uses the Internet at the same time, extra bandwidth for Internet access also must be taken into consideration. -
Page 35: Small-Scale 3-Pod Configuration
Small-scale 3-Pod configuration Pod sharing (per stream) Main Unit Main Display Content area display: 6 Mbps (max.) Pod sharing area display: 1 Mbps Pod 3 Second Display Pod 2 Pod 1 (Eqn. B) (Eqn. C) Video conferencing: 4 Mbps (Up), 4 Mbps (Down) (Eqn. - Page 36 This section describes how to calculate the required network bandwidth for a small-scale configuration using three Pods. Determine the maximum number of simultaneous mirroring devices connected to the main unit and Pods beforehand as described in “Maximum number of simultaneous mirroring user devices”...
- Page 37 Network bandwidth that must be maintained between each Pod and layer 2 switch Calculate the total throughput corresponding to the red, blue, and green arrows for a Pod in “Small-scale 3-Pod configuration” (page 35). Calculation equation Required bandwidth (T ) = Total throughput from a wireless LAN access point to a Pod (Eqn.
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Page 38: Medium-Scale 6-Pod Configuration
Medium-scale 6-Pod configuration This section describes how to calculate the required network bandwidth for a medium-scale configuration using six Pods. In the same way as when using three Pods, determine the maximum number of simultaneous mirroring devices connected to the main unit and Pods beforehand as described in “Maximum number of simultaneous mirroring user devices”... -
Page 39: Large-Scale 10-Pod Configuration
Network bandwidth that must be maintained between main unit and layer 2 switch Calculation equation Required bandwidth (T ) = Total throughput of user devices connected to main unit (Eqn. main + Total throughput from Pods to main unit (Eqn. + Total throughput from main unit to Pods (Eqn. - Page 40 For details about calculation equations, see “Network bandwidth” (page 21) in the “Active Learning” section. Network bandwidth that the wireless LAN access point must maintain Calculation equation Required bandwidth (T ) = Total throughput of user devices connected to each Pod (Eqn.
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Page 41: Installation And Setup
The procedure for obtaining an option software license is described below. For details, contact your sales representative. Also, refer to the Help Guide. Order licenses from your Sony sales representative or dealers to obtain a license purchase key. The license purchase key delivery (mail attachment, post, or fax) may vary depending on the region. -
Page 42: Supplied Items And Optional Items
Unique ID of the Pod on which the installation key is entered, license activation will fail. If Pod PC Software is installed on another PC, due to Pod malfunction or failure, the installation key must be reissued. Contact your Sony sales representative or dealer. Supplied Items and Optional Items Supplied items The following items are supplied with the unit. -
Page 43: Required Items Available Separately/Recommended Specifications
Pod from a user device. You can download and install it for free. http://www.sony.com/VEapp Required Items Available Separately/Recommended Specifications Prepare a PC installed with Pod PC Software to use the Pod sharing function. Note In some countries/regions, the supply of Pod PC Software by itself may not be available from a product support point of view. -
Page 44: User Device
Recommended specifications CPU: 6th generation Intel® Core™ i5-6260U (1.8 GHz, 4 MB cache, 2 cores, 4 threads) or higher Memory: 4 GB × 2 DDR4-2133 DIMMs * A single 8 GB DIMM is not recommended as it has lower performance than two 4 GB DIMMs. -
Page 45: Installation/Usage Precautions
Installation/Usage Precautions Main Unit When installing, ensure that there is sufficient space for ventilation and service tasks. Do not install in an unstable location. Do not install in a location that is subject to rain, oil smoke, steam, moisture, or dust. ... -
Page 46: Main Display, Second Display, Touch Panel
Usage precautions The guaranteed time for continuous operation is 8 hours. Usage should be less than 8 hours in duration in principle. Run “Software Update” when launching for the first time. For details, see “Software Update” (page 56). Always use the latest version of software. -
Page 47: Pod
Touch panel display connection (USB connection) A USB type touch panel can be connected to a display. A touch panel allows the presenter to conduct a smooth dynamic session by simply swiping on the screen to switch the displayed image. To connect a touch panel display, in addition to the HDMI connector or DISPLAY PORT connector connection for sending video, it must also be connected via USB to transmit touch gesture controls. -
Page 48: Installing Third-Party Software
Installing Third-Party Software Whitelisting type antivirus software is installed in the main unit. Accordingly, software installed without using the following procedure will not function. Notes Use of third-party device connections and third-party device drivers are not covered by the Vision Exchange operational guarantee. -
Page 49: Precautions When Designing The Audio System
If a switcher, splitter, or converter is inserted between the HDMI input of the main unit and the HDMI (HDCP) source device, the HDCP content may not be displayed properly. Test the device beforehand before use. HDCP content cannot be played back using the following functions. A black screen is ... - Page 50 HDMI IN 1 HDMI OUT HDMI IN 2 DISPLAY PORT OUT HDMI IN 3 Mixer Splitter Output selector HDMI IN 4 LINE OUT MIRRORING IN USB AUDIO OUT VC IN Streaming output selector STREAMING OUT LINE IN Video conferencing Video conferencing MIC IN VC OUT input selector...
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Page 51: External Microphone
External microphone An external microphone can be connected to the MIC-IN connector of the unit. Note To use a microphone connected to the unit, select the connected microphone in [Setting] screen > [Audio Device] page > [Mic Setting]. This unit does not have audio signal processing functions, such as echo canceling or noise canceling. -
Page 52: Two Lan Connectors
Two LAN connectors Basically, use the LAN 1 connector. The LAN 2 connector should not be used. If the LAN 2 connector must be used, technical knowledge of the network settings of Vision Exchange and Windows OS is required. For details, consult the system administrator. Notes The LAN 1 and LAN 2 connectors have the same function. -
Page 53: Configuration And Adjustments
5. Configuration and Adjustments For details about configuration and adjustment procedures, refer to the Help Guide. The Help Guide can be accessed online. English: http://helpguide.sony.net/peq/c100/v1/en/index.html Japanese: http://helpguide.sony.net/peq/c100/v1/ja/index.html Chinese: http://helpguide.sony.net/peq/c100/v1/zh-cn/index.html... -
Page 54: Before Handover To End User
Vision Exchange launches using the following procedure. Log in to the OS as administrator. The background picture and foreground movie are saved with the following file names. Background picture: C:\Sony\CollaborationSystem\Config\Contents\Background.png Foreground movie: C:\Sony\CollaborationSystem\Config\Contents\Explanation.mp4 Recommended format for background picture File format: png ... -
Page 55: Changing The Default Password
Once the system integrator has installed the software and confirmed operation, use the following procedure to redisplay the UELA to obtain agreement from end users. Log in as the OS administrator. Delete the following file. C:\Sony\CollaborationSystem\Config\EULA.dat Reboot the OS. Check that the EULA is redisplayed, and exit the application. -
Page 56: Service And Maintenance
7. Service and Maintenance There are two types of service/maintenance tasks: operations using the [Administrator Menu] in Vision Exchange and operations after logging in to the OS as the OS administrator. This guide describes the operations performed when logged in as the OS administrator. For details about logging in as the OS administrator, see “OS Administrator Login”... -
Page 57: Backup/Restore
Configure the active time and reboot time so that the update process or scan process cannot start while Vision Exchange is running. Running Windows Update Log in as the OS administrator. Open [Control Panel] > [System and Security] > [Administrative Tools] > [Services]. Open [Properties] for the [Windows Update] service. - Page 58 License information is linked to the Unique Device ID of a device, and cannot be copied and activated on another device. Log in as the OS administrator. Run regedit.exe. Back up the following registry key data. Key: [HKEY_LOCAL_MACHINE\SOFTWARE\Sony\CollaborationSystem] Name: License Restoring license information Log in as the OS administrator. Run regedit.exe.
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Page 59: If An Error Occurs
Resetting license information Log in as the OS administrator. Run regedit.exe. Delete the following registry key data. Key: [HKEY_LOCAL_MACHINE\SOFTWARE\Sony\CollaborationSystem] Name: License Backing up/restoring the address book You can back up and restore the address book used for video conferencing if the video conferencing option is activated. -
Page 60: Log Collection
Connect a USB keyboard to the Pod. Simultaneously press the Ctrl+Shift+Esc keys. The Task Manager appears. Note If it is the OS that freezes, the above procedure cannot be used. Main Unit and Pods After launching the Task Manager, you can use the following procedure to log in as the OS administrator. -
Page 61: Restoring To Factory Default Values
Restoring to factory default values Main Unit Performing the following operation will remove all updates and restore the factory default settings. Required devices USB keyboard USB mouse HDMI display or DisplayPort display Connect a USB keyboard and display to the unit. Immediately after powering on the unit, repeatedly press the Delete key on the keyboard until the BIOS password screen appears. -
Page 62: Resetting The Vision Exchange Administrator Password
For details, see “Launching the Task Manager” (page 59). Click [File] > [New Task (Run…)], and enter and run “explorer”. Delete the following file. C:\Sony\CollaborationSystem\Config\EULA.dat Reboot the system. The Administrator password and other settings are reset to their default values. -
Page 63: Appendix
8. Appendix Connector Layout and Signals of the Main Unit Connector Type Specifications name HDMI OUT HDMI HDCP 1.4 compliant Type A CEC not supported 1920×1200/60p/59.94p/50p (8-bit) 1920×1080/60p/59.94p/50p (8-bit) 1280×720/60p/59.94p/50p (8-bit) DISPLAY PORT DisplayPort DisplayPort 1.2 compatible HDCP 1.4 compliant 1920×1200/60p/59.94p/50p (8-bit) 1920×1080/60p/59.94p/50p (8-bit) 1280×720/60p/59.94p/50p (8-bit) -
Page 64: List Of Used Ports
Connector Type Specifications name HDMI IN 1 to 4 HDMI HDCP 1.4 compliant (HDMI IN 3 and Type A CEC not supported 4 not available Resolution: on the 1920×1080/60i/59.94i/50i/30p/29.97p/25p PEQ-C100) (8-bit) 1280×720/60p/59.94p/50p (8-bit) Audio format: LPCM 32 kHz, 16-bit, 2-ch 44.1 kHz, 16/24-bit, 2-ch 48 KHz, 16/24-bit, 2-ch List of Used Ports... -
Page 65: List Of Error Codes
If the cause cannot be determined, contact your Sony support representative. Active Learning license is This is not an error. You can try the Pod not activated. The... - Page 66 Code Type Error message Solution Remote Communication This is not an error. You can try the video license is not activated. conferencing function for 3 minutes without 1093 Warning The connection will be lost having a Remote Communication license. in 3 minutes. Remote Communication This message appears after the trial period 1094...
- Page 67 Code Type Error message Solution Failed to initialize the video conferencing media processing engine. Check that the Error occurred in Video 1211 Error settings relating to media processing are Conference. correct. Also, check that there is sufficient free space in memory. There are insufficient memory resources for video conferencing.
- Page 68 Code Type Error message Solution Could not find the video or audio codec for Error occurred in Video video conferencing. There may be an 1226 Error Conference. incompatibility with the video or audio codec of the remote party. Failed to select the video or audio codec for Error occurred in Video video conferencing.
- Page 69 Code Type Error message Solution Failed to start audio streaming. Check that Error occurred in Video 1237 Error there is no conflict with other applications Conference. and ports. Failed to initialize STUN processing. Check Error occurred in Video 1238 Error that there is no conflict with other Conference.
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Page 70: Troubleshooting
Code Type Error message Solution Video Conference is Video conferencing was downgraded to downgraded to video receiving video only by the remote party. 1263 Warning receive only (requested by Check for compatibility problem with the remote party) remote party. Failed to register on H.323 Check the H.323 gatekeeper settings and 1271 Error... - Page 71 Symptom Cause Solution User device cannot See “When user device cannot connect with the main unit or a Pod” connect with the main (page 76). unit or a Pod. HDCP content cannot HDCP is disabled. On the [Setting] screen > [HDMI Input] be played on the main page, place a check mark in [Enable unit.
- Page 72 Symptom Cause Solution Vision Exchange App In Vision Exchange App mirroring, the image is encoded using mirroring does not hardware acceleration. Hardware acceleration may not be available, operate correctly. depending on the operating environment. In this case, it is automatically disabled. If the mirroring function does not operate correctly, disable hardware acceleration on the [Setting] screen of Vision Exchange App.
- Page 73 Symptom Cause Solution Drop in frame rate on When multiple displays are connected, the screen drawing main unit or Pods. performance is lower than it is for a single display. This phenomenon is a limitation and there is no workaround. Improvement is planned for a subsequent version.
- Page 74 Symptom Cause Solution Windows for other When a maintenance application is launched from the Task Manager applications are not during main unit or Pod maintenance, the window of the application displayed during may be hidden behind the Vision Exchange screen and is not maintenance.
- Page 75 When Pod cannot connect with the main unit Start troubleshooting Are LED indicators of LAN connector of main unit, Pods, and network switch lit? Not lit Disconnect/connect or replace LAN cable. Replace/reconfigure network switch Does not improve Are the IP addresses displayed in the information area of the main unit and Pods correct? Correct...
- Page 76 When user device cannot connect with the main unit or a Pod Start troubleshooting Check that access point is turned on. Does not improve Check LAN cable connection between user device and network Does not switch. improve Improves Check that access point settings (wireless Enable configured static IP address, or LAN channel, security) are enabled.
- Page 77 thereof, for any purpose whatsoever, is strictly prohibited without the permission of the copyright holder. Sony assumes no responsibility under any circumstances for damage, financial loss, or claims from any third-party resulting from the use of this software.