Booklet/Staple Finisher-B1; 1124 Jam Code Due To Operation Failure Of The Swing Arm (Booklet/Staple Finisher-B1) - Canon imageRUNNER ADVANCE C5000 Series Technical Workbook

during paper feed. The state is recovered by opening and closing the Door, or turning OFF and then ON the
power supply.
If the same jam is detected although the above operation is performed, an error code will be notified.
Field Remedy
In this case there was a push pin tack that had fallen into the gripper track [A]. The tack prevented the
gripper unit from moving all the way back causing the jam. The push pin tack was removed from the gripper
track to resolve the issue.

Booklet/Staple Finisher-B1

Symptom

1124 Jam Code due to operation failure of the swing arm (Booklet/Staple Finisher-B1)

Symptom
In Booklet/Staple Finisher-B1 with a serial number earlier than those shown below, 1124 Jam may occur
upon printing when both of the following conditions are met.
- 1124 jam: Delivery sensor stationary jam
Conditions
1. Staple sort mode or Sort mode
2. Small paper size (A4 size, letter size and others)
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