Aastra 400 Series User Manual
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Aastra 400 Series User Manual

Aastra 400 Series User Manual

Planning dect systems as of r1.0
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Aastra Business Communication
Solution
Planning Aastra 400 DECT systems as of R1.0
User's Guide
Platforms supported:
Aastra 415
Aastra 430
Aastra 470
This document describes the system characteristics the
planning procedure for an Aastra 400 DECT system. The
main element here is DECT measuring equipment ME-8.
The document is intended for planners, installers and
system managers of Aastra 400 communication sys-
tems.
syd-0457_en / 1.0 – R1.0 – © 10.2012

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Summary of Contents for Aastra 400 Series

  • Page 1 Aastra 430 Aastra 470 This document describes the system characteristics the planning procedure for an Aastra 400 DECT system. The main element here is DECT measuring equipment ME-8. The document is intended for planners, installers and system managers of Aastra 400 communication sys- tems.

  • Page 2: Table Of Contents

    5. 3. 2. 4 DECT in an Aastra Intelligent Net (AIN) ......40 5. 3. 2. 5 Traffic density .
  • Page 3 Index ........... . .69 Planning Aastra 400 DECT systems as of R1.0...

  • Page 4: Product And Safety Information

    The expansion possibilities for the Aastra 470 communication server include an ap- plications server for unified communications and multimedia services, an FMC Controller for integrating mobile phones, an open interface for application devel- opers and a multitude of expansion cards and modules.
  • Page 5 • Make sure that the versions of the user documents comply with the software level of the Aastra 400 products used and that you have the latest editions. • Always read the user documents first before you install, configure and put a Aastra 400 communication solution into operation.
  • Page 6 All parts and components of the Aastra 400 communication solution are manufac- tured in accordance with ISO 9001 quality guidelines. The relevant user information has been compiled with the utmost care. The functions of the Aastra 400 products have been tested and approved after comprehensive conformity tests. Nonethe- less errors cannot be entirely excluded.

  • Page 7: Safety Information

    Hazard warnings are affixed whenever there is a risk that improper handling may put people at risk or cause damage to the Aastra 400 product. Please take note of these warnings and follow them at all times. Please also take note in particular of hazard warnings contained in the user information.
  • Page 8 Accessories Use only original accessories or specially approved accessories. Using other accessories may hamper the system performance and operating reliability as well as your health and safety. Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...
  • Page 9 If you must dispose of batteries Do not throw away the batteries with your domestic waste. Take the batteries to a battery dis- posal centre for recycling. Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...

  • Page 10: Data Protection

    Protection against listening in and recording The Aastra 400 communication solution comprises features which allow calls to be monitored and recorded without the call parties noticing. Inform your customers that these features can only be used in compliance with national data protection provisions.

  • Page 11: About This Document

    Aastra 400 communication servers, and the possibilities for networking several systems into a private network (PISN) or an Aastra Intelligent Net (AIN) are not part of this Manual. They are de- scribed in separate documents.
  • Page 12 Failure to observe information identified in this way can cause a defect to a module. Warning Failure to observe information identified in this way can lead to damage caused by electrostatic discharge. Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...

  • Page 13: About Aastra

    North America, Europe and Africa as well as Internet Service Providers and distributors of renown. Aastra Technologies Limited, (TSX: “AAH”), is a leading company at the forefront of the enterprise communication market. Headquartered in Concord, Ontario, Can- ada, Aastra develops and delivers innovative communication products and appli- cations for businesses.

  • Page 14: Limited Warranty (Australia Only)

    (1) year period from the date of original purchase ("Warranty Period"). If there is a defect or malfunction, Aastra shall, at its option, and as the exclusive remedy under this limited warranty, either repair or replace the product at no charge, if returned within the warranty period.
  • Page 15 Aastra will not accept liability for any damages and/or long dis- tance charges, which result from unauthorized and/or unlawful use. To the extent permitted by law, Aastra shall not be liable for any incidental dam- ages, including, but not limited to, loss, damage or expense directly or indirectly arising from your use of or inability to use this product, either separately or in com- bination with other equipment.
  • Page 16 1.1 To the extent permitted by law and subject to clause 1.2 below, the liability of Aastra to you for any non- compliance with a statutory guarantee or loss or damage arising out of or in connection with the supply...

  • Page 17: Introduction

    Introduction Introduction The following sections take you through the planning procedure for an Aastra 400 DECT system. It contains recommendations on the project sequence and on han- dling the measuring equipment. Unless otherwise specified, these considerations apply to DECT radio units operated with the integrated antenna. The SB-8ANT ra-...
  • Page 18 Aastra 400 DECT System The Aastra 400 DECT system allows users to make and receive telephone calls any- where on the company premises without being tied down by hard-wired sets. Sev- eral radio units form a network of coverage ranges within which a user is able to move freely.
  • Page 19 Introduction Aastra DECT cordless phones, as well as GAP-mode DECT cordless phones from third-party manufacturers, can be logged on to an Aastra 400 communication server. Radio unit Office 160pro Aastra 610d/612d Office 135 Office 160Safeguard Office 135pro Aastra 620d/622d Office 160ATEX Aastra 630d/632d Fig.

  • Page 20: Coverage Area

    A DECT system always relates to a PINX (Private Integrated Exchange) in a PISN (Pri- vate Integrated Services Network) AIN or on a node in an (Aastra Intelligent Net). Handover to a neighbouring DECT system in another PINX or on a different node never occurs, even if the cordless phone is logged on in both systems.

  • Page 21: Topology

    DECT systems. The supply ranges for these in- dependent DECT radio systems can also overlap. Radio unit Supply range = 1 radio system Coverage range of one single radio unit Fig. 3 Radio system Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...

  • Page 22: Location Areas

    The radio units are allocated by means of configuration. For a de- scription of the best way to group the radio units of a system in location areas, see page 40 Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...

  • Page 23: System Characteristics

    The spherical radio characteristic is there- fore deformed accordingly depending on local circumstances. Fig. 6 Radio characteristic through obstacles to radio propagation Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...

  • Page 24: High-Frequency Propagation Conditions

    (environment-related) rapid fading /2 = 8 cm (due to stationary waves) route covered Fig. 7 Obstacle-induced attenuation and reflection of DECT signals Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...
  • Page 25 • Building structures and installations such as steel-reinforced concrete ceilings and walls, stairways, long corridors, rising mains, cable ducts • Room furnishings such as metal shelves, file cabinets Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...

  • Page 26: Reception Conditions

    • Avoid making phone calls in unsuitable places, for example in lifts. Users should be made aware of these zones during instruction. Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...

  • Page 27: Using External Antennas

    The second example of an antenna, which radiates directionally both horizontally vertically, is called a corner reflector antenna or planar antenna. It is ideally suited for covering distant remote buildings or areas. Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...
  • Page 28 (approx. 1.5 dB per meter for a normal cable). A 4-meter long cable thus compensates for an antenna gain of 6 dB. It may be useful to consider using a special low-attenuation cable. Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...
  • Page 29 You can also find technical information about the external antennas on the Aastra 400 Support page. Planning Aastra 400 DECT systems as of R1.0...

  • Page 30: Using Repeaters (Relays)

    Fig. 12 Arrangement of repeaters around a radio unit Even remote buildings can be covered with a repeater by using external antennas with rectification. Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...
  • Page 31 Most repeaters do not support voice data encryption. For this reason the "Encryption" parameter should normally be configured to "No" in the DECT System Configuration. For recommendations regarding manufacturers and appropriate repeater type please contact Support. Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...

  • Page 32: Planning

    • Dynamics: How many cordless phones are expected where and at what times of the day? Recommendation: Take account of special infrastructure areas such as: Canteen: 9:00…10:00, meeting rooms. Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...

  • Page 33: Initial Rough Determination Of The Radio Unit Locations

    If this is the case, a 230 VAC connection must be provided. (For more information, see the chapter "DSI terminal interface" in the Aastra 415/430 or Aastra 470 System Man- ual.) Tip: Radio units with <...

  • Page 34: On-Site Measuring

    • Presence of supply leads and socket outlets • Aesthetic aspects and wishes on the part of the customer • Outside the buildings: weather protection (rain, sun), vandal-proof Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...
  • Page 35 For outdoor supply always check the use of an external antenna (together with an SB-8ANT) or the use of a DECT Repeater. This may result in an optimum and therefore a more cost-effective solution. Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...
  • Page 36 Note: Take note of safety distances and safety regulations. In areas subject to explosion hazards take note of the relevant rules and regulations. Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...

  • Page 37: Preparing The Measurements

    • Make a note of the connection capacity required (number of simultaneous calls) for each zone to de- termine the number of radio units (see also "Traffic Zone density", page 42). Zone Zone Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...

  • Page 38: Global Coverage In The Supply Range

    The ideal locations for the radio units are determined using practical measure- ments. Office building 30 m 80 m Factory Required supply range Weather-proof installation Fig. 16 Global coverage in the supply range Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...

  • Page 39: Handover Overlap Areas

    Handover is not supported in an AIN with radio units on various nodes, whose coverage areas overlap each other, since both systems are not run- ning synchronously. This also applies to PINX in a PISN. Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...

  • Page 40: Location Areas

    5. 3. 2. 3 Location areas Up to 4 location areas can be configured in an Aastra 400 DECT system. With in- coming calls each cordless phones is called by the system simultaneously via all the radio units of a location area in which the cordless phones is logged on. As the ca-...
  • Page 41 Re-registration can also be activated manually. On cordless phones Office 135 and Office 160 with a long click on the digit 1 ("Long-click 1") and on cordless phones Aastra 600d and Aastra 602d with ("Long-click 2"). Note: "Long-click" must be performed several times if other DECT systems are still registered on the phone.

  • Page 42: Traffic Density

    (simultaneous call connections of approx 50% of the cordless phones). It is es- sential to observe the minimum distances when installing the radio units (see Chapter "Installing the radio units" in Aastra 415/430 or Aastra 470 system manual). Planning Aastra 400 DECT systems as of R1.0...
  • Page 43 Full capacity would then mean max. 48 simultaneous connections. Although this is not an absolute system limit, the risk of at least occasional disturbances increases with each additional call channel. Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...

  • Page 44: Measuring

    – Then set up a call on each (see page 62) and check the voice path. – Connect a headset to each of the 2 test phones and check the voice path. Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...

  • Page 45: Measuring Procedure

    If a person is located at the test radio unit, the opti- mum location for the radio unit in terms of connection technology can easily be determined. Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...

  • Page 46: Installing The Definitive System

    Fig. 23). The field strength is indicated in dBm on other systems (for instance on Aastra 600d phones on OpenMobility). The conversion formula is as follows: dBμV = dBm + 107. You can use the table below to compare the values.

  • Page 47: Dect Measuring Device Me-8 (Test Kit)

    • 4 plug-in power supply units for charging the test phones directly • 2 headsets for connecting to the test phones • various user's guides and quick user's guides Fig. 18 Test kit and its contents Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...

  • Page 48: Test Phones

    Further information about the battery pack (handling, inserting the battery pack, etc.) is available in the cordless phones user's guide. Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...

  • Page 49: Test Radio Units

    During recharging, ensure that the battery is positioned so that the indicated side is up. This is for safety reasons, since otherwise there is the danger that the battery leaks out. Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...
  • Page 50 – 1 planar antenna (8 dB antenna gain) – 1 planar antenna (14.5 dB antenna gain) – Technical information on the antennas, with tips on how to use them and for other special situations. Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...
  • Page 51 Pilot LED Power supply External antenna External antenna Internal connection 1 Internal connection 2 antenna 1 antenna 2 Fig. 19 Views and extensions of the test radio unit Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...

  • Page 52: Operating Modes Of The Cordless Phones For Test Purposes

    If the cordless phone is already connected to a system, long-click 4 does not switch to "Look Around Mode" but rather to "Show Measure- ment Mode" (see "Show Measurement Mode", page 66). Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...

  • Page 53: Displays In "Look Around Mode

    Displays in "Look Around Mode" The standard display is active after entering "Look Around Mode". The following ex- ample shows the standard display during a scanning procedure in test system T: Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...
  • Page 54 ? : Single value from scan procedure (snapshot) + : top measurement limit reached Filtered field strength display (RSSI) Fig. 23 2nd line of the standard display in "Look Around Mode" Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...
  • Page 55 Dialled radio unit (information) Left Foxkey: "scan": Start the scan procedure "stop": Cancel the scan procedure Fig. 25 4. line of the standard display in "Look Around Mode" Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...
  • Page 56 Field strength minimum of the last couple of measurements Filtered field strength display (RSSI) Fig. 26 2nd line of the ”Connection quality” detail display in "Look Around Mode" Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...
  • Page 57 Left Foxkey: "scan": Start the scan procedure "stop": Cancel the scan procedure Fig. 27 3th and 4th lines of the ”Bearer information” detail display in "Look Around Mode" Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...

  • Page 58: Settings In "Look Around Mode

    Xall All systems Contains all visible radio units Note: The selected system is permanently saved and is maintained even after switching off the cordless phone. Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...
  • Page 59 Alternately, pressing digit keys 1..8 (for system T) or 1..9 or 0 for 10 (for all other sys- tems) directly selects a specific radio unit from the list. Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...
  • Page 60 3. Use Foxkey ”>” to select the desired backlighting 4. Confirm with Foxkey "OK" Tip: Long-click 7 to go directly to this menu. Possible only with a test phone Possible only with a test phone Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...

  • Page 61: Voice Connections Via The Test Radio Unit

    (crackle interference etc.) with just one test phone. • Press "*": Loopback connection is set up • Press "*" or the h” key: Loopback connection is cleared down Possible only with a test phone Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...
  • Page 62 In a loopback connection, the hands-free mode makes no sense (feed- back or suppression of the signal). Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...

  • Page 63: Antenna Selection And Diversity

    The current connection then uses only this antenna: 1. Set up a loopback or call connection 2. Press the ”M” key repeatedly until "AntDiv" appears Possible only with a test phone Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...

  • Page 64: Overview Of The Menu Items In "Look Around Mode

    Foxkey left/right Make menu selection, confirm selection, scroll in a list, etc. Display next menu item Return to previous menu or exit menu Available only with a test phone Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...
  • Page 65 Available only with a test phone not available not available not available Reset field strength minimum and CRC errors dis- Also possible with short-click ”#” (see plays Fig. Hotkey not available Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...

  • Page 66: Show Measurement Mode

    The keyboard assignment (short-click or long-click) in ”Show Measurement Mode” is identical to normal cordless phone operation with the exception of long-click 4 and long-click # (see the previous section for a description). Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...

  • Page 67: Show Handover Mode

    If the setting "Beep" or "Both" is selected, every handover is signalled with short signal tones: • low tone for a ”Connection Handover” to another radio unit • high tone for a ”Bearer Handover” on the same radio unit Planning Aastra 400 DECT systems as of R1.0 syd-0457/1.0 – R1.0 – 10.2012...
  • Page 68 The keyboard assignment (short and long clicks) in "Show handover mode" is the same as the normal operation of the cordless phone (see the chapter "Long-clicks with Aastra DECT cordless phones" in the Aastra 415/430 or Aastra 470 System Manual). The temporary handover display can be prematurely terminated using the "C"...

  • Page 69: Index

    Loopback connection ..... . 61 Aastra 400 DECT System ....18 Aastra Intelligent Net (AIN) .

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