HIKVISION DS-C12L Series User Manual

Video wall controller

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Video Wall Controller
User Manual

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Summary of Contents for HIKVISION DS-C12L Series

  • Page 1 Video Wall Controller User Manual...
  • Page 2 WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,...
  • Page 3 Video Wall Controller User Manual PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.
  • Page 4 Video Wall Controller User Manual Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
  • Page 5 Video Wall Controller User Manual Preface Applicable Model This manual is applicable to C12L series video wall controllers. About the Default This device has the following defaults: Parameter Default Value User name admin IP address 192.0.0.64 Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Indicates a hazardous situation which, if not avoided, will or could...
  • Page 6 Video Wall Controller User Manual • In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. • The power socket or power plug is used to disconnect power. Do not cover the power socket or power plug so that it can be easily moved.
  • Page 7: Table Of Contents

    Video Wall Controller User Manual Contents Chapter 1 Product Introduction ....................1 1.1 Overview ..........................1 1.2 Key Feature ..........................1 1.3 Packing List ..........................1 1.4 Device Appearance ........................ 2 1.4.1 Front Panel ........................2 1.4.2 Rear Panel ........................3 1.5 Client Management Software ....................
  • Page 8 Video Wall Controller User Manual 2.7.2 Configure OSD Display ....................17 2.8 Configure Serial Parameters ....................17 Chapter 3 Video Wall Operations ....................19 3.1 Configure a Video Wall ......................19 3.1.1 Add a Video Wall ......................19 3.1.2 Configure Decoding Output Parameters ..............20 3.1.3 Link Decoding Output to the Video Wall ..............
  • Page 9 Video Wall Controller User Manual 6.5 Upgrade a Device Remotely ....................33 viii...
  • Page 10: Chapter 1 Product Introduction

    Video Wall Controller User Manual Chapter 1 Product Introduction 1.1 Overview The video wall controller is a pure hardware image processing device based on Field Programmable Gate Array (FPGA), which supports multi-channel splicing and multi-channel signal switching display. With high processing performance, the device supports 4K@60 Hz signal input and output and multiple-device cascading for larger-scale splicing.
  • Page 11: Device Appearance

    Video Wall Controller User Manual 1.4 Device Appearance Figure 1-1 Device Appearance 1.4.1 Front Panel Figure 1-2 Front Panel Table 1-2 Front Panel Interface Description Name Description CONSOLE Debugging serial interface built in with an RS232-to-UART interface IR IN Reserved Power indicator Turns steady red after power-on STAT...
  • Page 12: Rear Panel

    Video Wall Controller User Manual Name Description • Turns red when signals are inputting • Turns yellow after the signals are decoded and displays on the video wall Indicator for the HDMI IN 2 interface • Turns red when signals are inputting •...
  • Page 13: Client Management Software

    DC 12 V IN Interface for 12 V/2 A power input, alternative to the PoE power supply method 1.5 Client Management Software DS-C12L series video wall controllers can be managed on the Video Wall Client, including activation, adding, configuration, management and maintenance.
  • Page 14 Video Wall Controller User Manual Figure 1-4 Client Manamgment Software...
  • Page 15: Chapter 2 Installation And Configuration

    Video Wall Controller User Manual Chapter 2 Installation and Configuration Before using your C12L device, you need to complete installation and basic configuration. The following figure shows the basic installation and configuration process. Decide your procedure based on the actual scenario. The operation details are described in later sections. Figure 2-1 Installation and Configuration Process 2.1 Install Your Device Devices can be installed in three ways: stacking, wall mount, and magnet mount.
  • Page 16: Stacking

    Video Wall Controller User Manual • Do not drop the device or subject it to physical shock. Do not install the device on vibratory surface or places. • Ensure that the device is installed at a temperature of -10°C to 45°C and a humidity of 10% to 90% RH.
  • Page 17: Magnetic Mount

    Video Wall Controller User Manual Before You Start • You have determined and marked the mounting locations on the wall. The recommended distance between the two mounting holes is 186 mm. • You have left space for wiring and ventilation. Steps 1.
  • Page 18: Connect Cables

    Video Wall Controller User Manual Figure 2-4 Mount Magnetic Feet 2. Stick your device onto the flat metal surface, such as the video wall bracket or the rear of the LCD screen. 3. Repeat the above steps to complete the installation of the rest of your devices. 2.2 Connect Cables After installation is complete, you need to connect cables for your device, including the grounding cables, network cables, video and audio cables, serial cables, cascading cables, sync cables, and...
  • Page 19: Cable Connection Description

    Video Wall Controller User Manual Application Scenario Cables Required • Video and audio cables • Power cable Multi-​ c hannel fusion • Grounding cable input for ultra-high • Network cable resolution signals • Video and audio cables • Sync cable •...
  • Page 20 Video Wall Controller User Manual Application Scenario How to Connect Cable Video and audio cables 1. Connect the HDMI input interfaces to input signal sources and the HDMI input interfaces to the video wall with HDMI cables. Note - Only HDMI 2.0 cables are supported by C12L devices.
  • Page 21: Activate Your Device

    Video Wall Controller User Manual Application Scenario How to Connect Cable • Connect the LAN interface of your device to the network with a network cable for power supply over PoE. • Turn on the power switch, and use the power adapter to connect the DC 12 V input interface to a socket.
  • Page 22: Activate On Sadp

    Video Wall Controller User Manual 2.3.2 Activate on SADP You can use SADP (Search Active Device Protocol) software to activate one device or activate multiple devices in batches. The SADP software can automatically search out online inactivated devices. Before You Start You have obtained and installed the SADP software.
  • Page 23: Add A Device Using Its Ip Address

    Video Wall Controller User Manual Steps 1. Run and log in to the client. 2. Click Device Management. Online devices on the same network segment are searched out and displayed in the lower area. 3. Select the desired device and click Add to Client. 4.
  • Page 24 Video Wall Controller User Manual Before You Start • You have connected the loop cables and sync cables for the devices physically. • You have added the devices to be cascaded to the client. Steps 1. Click Device Topology to enter the device cascading topology configuration interface. Figure 2-5 Configure Cascading Topology 2.
  • Page 25: Configure Signal Source Parameters

    Video Wall Controller User Manual 2.7 Configure Signal Source Parameters Signal sources indicate the video or audio signals transmitted through the HDMI input interfaces of your device. You can configure the resolution and OSD display of the signal sources as needed. 2.7.1 Customize Signal Source Resolution If the resolution of the input signal source does not match that of the on-site video wall, you can customize the resolution of the input signal sources so that they are matched.
  • Page 26: Configure Osd Display

    Video Wall Controller User Manual Note • The resolution can be customized from 1600 × 1080 to 4092 × 2160. The width must be a multiple of 4, and the height must be a multiple of 2. • If your customized resolution equals to or smaller than 2560 × 1440, the refresh rate can only be set to 60 Hz.
  • Page 27 Video Wall Controller User Manual Steps 1. On the Device Management interface, select the desired device in the list and click Remote Configuration. 2. Click System → Serial Port Configuration . Figure 2-8 Configure Serial Parameters 3. Configure serial parameters, including Serial Port Type, Baud Rate, Data Bit, Stop Bit, Parity, and Flow Control.
  • Page 28: Chapter 3 Video Wall Operations

    Video Wall Controller User Manual Chapter 3 Video Wall Operations This section describes common video wall operations, such as video wall configuration and signal displaying on the video wall. The decoding outputs of your devices are automatically spliced into one when you drag an input signal source to the video wall on the client. 3.1 Configure a Video Wall To control and manage the physical video wall, you need to add a virtual video wall and link the decoding outputs of your devices with the video wall on the client.
  • Page 29: Configure Decoding Output Parameters

    Video Wall Controller User Manual 4. Click Add. 3.1.2 Configure Decoding Output Parameters You can configure the decoding output parameters based on the screen type and resolution of the physical video wall to achieve the optimal display effect. Steps 1. In the Decoding Output list on the left, select the desired decoding output and click to enter the configuration interface.
  • Page 30: Link Decoding Output To The Video Wall

    Video Wall Controller User Manual Figure 3-3 Configure LED Output Parameters Note • To customize the LED resolution, select a standard LCD resolution first and then customize the resolution within the standard pixels. For example, if you have selected the standard 1080P LCD resolution, the customized LED resolution cannot exceed 1920 ×...
  • Page 31: Display Signal Sources On The Video Wall

    Video Wall Controller User Manual Figure 3-4 Link Decoding Outputs 2. Optional: To change the linking relationship, click the desired window and click Cancel to cancel the linking relationship in the window, or click Cancel All to cancel all linking relationships of the video wall.
  • Page 32: Open A Window

    Video Wall Controller User Manual Figure 3-5 Preview Signals 3.2.2 Open a Window Drag signal sources to the video wall to open a decoding window automatically. The window is a splicing window and spans over all the decoding outputs by default. Steps 1.
  • Page 33: Switch Signal Sources On The Video Wall

    Video Wall Controller User Manual 2. In the Local Signal Source list, select the desired signal and drag it to the video wall on the right. A splicing window is created and starts decoding the signal automatically. 3. Optional: Right-click anywhere in the window and you can start the live view on the client, disable or enable audio, or view the decoding status.
  • Page 34: Configure A Background Picture

    Video Wall Controller User Manual 3.3 Configure a Background Picture You can configure a background picture for your video wall so that the video wall displays the picture when no signals are input. You can choose to use or not to use the default background picture of the system but not import other pictures.
  • Page 35: Chapter 4 Device Maintenance

    Video Wall Controller User Manual Chapter 4 Device Maintenance You can check device information and topology status, change the device password, or reset the device password on the client. 4.1 Check Device Topology Status You can check device information and topology status on the client, such as the device cascading relationship, cable connection status, and status of signal input and output interfaces.
  • Page 36: Change Device Password

    Video Wall Controller User Manual Name Color Description • Signals are inputting but not displayed on the video wall: red • Signals are inputting and displayed on the video wall: blinking red and green alternately Signal output indicators • Signal output interface connected with the video wall: green (a (the middle four) monitor icon displayed below) •...
  • Page 37: Reset Device Password

    Video Wall Controller User Manual 4.3 Reset Device Password If you forget your device password, just reset your password by exporting and importing a GUID file. Steps 1. Click Device Management, and select the desired device from the online device list and click Reset Password.
  • Page 38 Video Wall Controller User Manual Steps 1. On the Device Management interface, select the desired device in the list and click Remote Configuration. 2. Click System → Device Information to view device information such as the device type, serial No., or version No.
  • Page 39: Chapter 5 System Configuration

    Video Wall Controller User Manual Chapter 5 System Configuration System configuration includes device time, security, device name and device No. configuration. 5.1 Configure the Device Name and Device No. A device name or device No. identifies a device from other devices. You can customize the name or No.
  • Page 40: Configure Ssh

    Video Wall Controller User Manual 5. Click Save. 6. Optional: To manually synchronize time, click Synchronization. 5.3 Configure SSH SSH (Secure Shell) is a protocol to ensure security of remote login. You can change the SSH configuration as needed. Steps 1.
  • Page 41: Chapter 6 System Maintenance

    Video Wall Controller User Manual Chapter 6 System Maintenance You can restart your device remotely, restore default parameters, import/export configuration file, or upgrade your device remotely on the client for troubleshooting. 6.1 Import and Export a Configuration File If you have multiple devices on site, you can export the configuration file of a finished device and import the file to other devices to save time.
  • Page 42: Restore Default Parameters

    Video Wall Controller User Manual 6.3 Restore Default Parameters You can restore your device to factory default settings as needed, for example, when your device encounters a fault that is difficult to resolve. Steps 1. On the Device Management interface, select the desired device in the list and click Remote Configuration.
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