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Troubleshooting
Document Jam
A document can jam if it is not inserted or fed correctly, or if it is too long.
1. (DSmobile DS-740D/DSmobile DS-940DW) Open the Output Guide.
2. Open the Top Cover.
3. Gently pull the jammed document out of the machine.
Check for ripped paper inside the machine. Remove any paper scraps you find inside the machine.
4. Close the Top Cover.
5. (DSmobile DS-740D/DSmobile DS-940DW) Close the Output Guide.
IMPORTANT
•
To avoid damage to the jammed document, DO NOT pull the document out before opening the Top
Cover.
> Document Jam
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