Troubleshooting - NEC Express5800 Series Maintenance Manual

Chapter 1 Maintenance
8.

Troubleshooting

If this system does not work correctly, check it according to the contents of the following checklist before
sending it for repair. If an item in the checklist corresponds with a problem you are experiencing, follow the
subsequent check and processing instructions.

The server does not work normally.
 See "8.1 Problems When Turning on the Server".
 See "8.3 Problems When Starting OS".
 See "8.4 Problems With Internal Devices and Other Hardware".
 See "8.5 Problems With OS Operation".
 See "8.8 Problems With Optical Disk Drive and Flash FDD".

Unable to start from EXPRESSBULDER.
 See "8.2 Problems When Starting EXPRESSBUILDER".
 See "8.6 Problems When Starting EXPRESSBUILDER on Windows".

NEC ESMPRO does not work normally.
 See "8.7 Problems With Bundled Software".
 Refer to NEC ESMPRO Agent Installation Guide (Linux) stored in ft Server Control Software Install CD.
If the server still does not work normally, see the following topics in this chapter before suspecting failure.

Error message
 See "6. Error Messages".

NEC ESMPRO Manager
 Refer to NEC ESMPRO Manager Installation Guide stored in EXPRESSBUILDER.

Collect failure information
 See "7. Collecting Failure Information".
If the trouble persists, contact your service representative.
Express5800/R320e-E4, R320e-M4 Maintenance Guide (Linux)
8. Troubleshooting
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