NEC Express5800 320La User Manual
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NEC Express5800 320La User Manual

NEC Express5800 320La User Manual

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Summary of Contents for NEC Express5800 320La

  • Page 1 5800/320La/320La-R XPRESS U s e r ' s G u i d e...
  • Page 3 5800/320La/320La-R XPRESS U s e r ' s G u i d e...
  • Page 4 Since implementation by customers of each product may vary, the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Computers Inc. To allow for design and specification improvements, the information in this document is subject to change at any time, without notice.

  • Page 5: Table Of Contents

    Contents Using This Guide Text Conventions ....................... viii Related Documents ......................ix Safety Notices ........................x Safety Notices for Users Outside of the U.S.A. and Canada .......... xi Care and Handling....................... xii 1 System Overview Overview ..........................1-2 Fault-Tolerant Hardware ....................1-4 System Chassis........................
  • Page 6 Assembly ........................2-5 Mounting the Rail Assemblies into the Rack Cabinet...........2-6 Mounting the Server Unit in the Rack Cabinet ...........2-11 Getting Familiar with the System ..................2-13 Making Connections......................2-13 Connecting the Power Cord(s) ..................2-13 Using the System ......................2-16 System Power ......................2-17 Powering On the Server System..................2-17 Powering Off the Server System .................2-18 Forcing a Power Shutdown ..................2-19 Resetting the System ....................2-19...
  • Page 7 4 CRU Replacement and Upgrades General Information ......................4-2 Precautions ......................... 4-3 Preparing Your System for Upgrade.................. 4-5 Equipment Log........................4-5 Opening and Closing the Front Door of the Tower Cabinet ..........4-6 Removing and Installing the Front Covers of the Rack-Mount System ......4-8 Replacing CPU Modules....................
  • Page 8 Confirming Loading of the Operating System ............5-8 Specific Problems and Corrective Actions .................5-9 Power LED Does Not Light ..................5-9 Incorrect or No Beep Code....................5-9 No Characters Appear on Screen ................5-10 Characters are Distorted or Incorrect ................5-10 System Cooling Fans Do Not Rotate................5-11 Diskette Drive Activity LED Does Not Light .............5-11 CD-ROM Drive Activity Light Does Not Light ............5-12 Problems with Application Software................5-12...

  • Page 9: Using This Guide

    Using This Guide This User’s Guide provides a quick reference to information about your fault-tolerant server system. Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading. This guide contains the following information: Chapter 1, “System Overview”...

  • Page 10: Text Conventions

    Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: WARNING Warnings alert you to situations that could result in serious personal injury or loss of life. ! CAUTION Cautions indicate situations that can damage the system hardware or software. Note: Notes give important information about the material being described.

  • Page 11: Related Documents

    EXPRESSBUILDER User's Guide The EXPRESSBUILDER User's Guide contains the instructions needed for reloading the operating system (OS) and installing ESMPRO and MWA support programs. ServerCare Guide The ServerCare Guide contains information about NEC's warranty and server registration. Using This Guide ix...

  • Page 12: Safety Notices

    Safety Notices Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion.

  • Page 13: Safety Notices For Users Outside Of The U.s.a. And Canada

    Safety Notices for Users Outside of the U.S.A. and Canada PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electrically- compatible circuits to the external ports. Remote Earths: To prevent electrical shock, connect all local (individual office) computers and computer support equipment to the same electrical circuit of the building wiring.

  • Page 14: Care And Handling

    Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dry.

  • Page 15: System Overview

    System Overview Overview Fault-Tolerant Hardware System Chassis System Components and Module Set System Features...

  • Page 16: Overview

    Overview This server is well suited for Symmetric Multiprocessing (SMP) and Enterprise class network server environments and is a highly reliable, high-powered, fault-tolerant, ® high-capacity multiprocessing system based on the Intel Pentium III processor family. It is a fully redundant system with on-line serviceability and hot plug replacement of all major subsystems and a solid performer offering the latest technology.
  • Page 17 This server system is designed for full redundancy and hot plug replacement of all major subsystems. The system modules that can be replaced are identified as Customer Replaceable Units (CRUs) of which most are redundant and hot pluggable. To this end, the server includes or has the option to include the following: Two self-contained power supplies that provide redundant power (i.e., the system will continue to operate with a single power supply failure) and are hot swappable.

  • Page 18: Fault-Tolerant Hardware

    As application requirements increase, you can expand your server system with additional processors, additional memory, add-in boards and peripheral devices. Your server system features the following major components: Up to two high-performance 800 MHz Pentium III processors in a CPU module. Up to 2 GB of Synchronous Dynamic Random-Access (SDRAM) system memory in a CPU module.

  • Page 19: System Chassis

    System Chassis The system chassis is an easy-to-expand, fabricated metal structure. The following subsections describe the system chassis external view, internal view, and the system board set. External View Figure 1-5 shows the front chassis features and controls. Figure 1-6 shows the rear chassis features and controls.
  • Page 20 A – System power LED When green, system power is on. When off, system power is off. B – Status 1 LED (group 1) When green, the Group 1 PCI- and CPU-modules are Tower: Left side of system operating normally. See Table 1-1 for a list and description of Rack: Top of system the system status LED indicators.
  • Page 21 A – Power supplies Two standard 450-watt power supplies. The power supplies are numbered 1 – 2, right to left from the rear of the system. Each power supply has three status LED indicators. Refer to Table 1-6 for information on the power supply LED indicators. B –...

  • Page 22: Status Led Indicator Descriptions

    A – External SCSI Device #1 External SCSI output port for tape drive #1. Output Port B – AC Input Plug AC input plug for 75-watt power supply. C – External SCSI Device #1 External SCSI input port for tape drive #1. Input Port D –...
  • Page 23 Table 1-1. System Status LED Indicators Status Description Response System Power Power OFF None required (normal) Green Power ON None required (normal) Status 1 and AC Power OFF None required (normal) Status 2 Power-On Self-Test None required (normal) (POST) is running Status 1 OFF Check Status 2 Status 2 OFF...
  • Page 24 Table 1-2. Disk Drive Status LED Panel Indicators Status Description Response Disk Drive Disk drive Remount the disk drive Power power off Green Disk drive None required (normal) power on Green Accessing disk drive None required (normal) (Flashing light)** Disk Drive No Fault None required (normal) Error...
  • Page 25 Table 1-4. PCI module Status LED Indicators Fail LED State Status Description Response Green Both PCI modules None required (normal) are operating normally. Amber PCI module in Place the offline PCI module online simplex mode is so that the system is running in operating normally.
  • Page 26 Table 1-6. Power Supply Status LED Indicators Description Response Power Pre-Fail Fail No AC power. Check that AC power is available at the wall outlet. Check that the system power cords are properly connected to the power supplies and the AC wall outlets. Green AC present and Standby None required (normal)

  • Page 27: Internal Board View

    Internal Board View Figure 1-8 shows the major boards and backplanes inside the server. Front panel board Device backplane (IDE device relay boards) PCI board (located in PCI module) CPU board (located in CPU module) Main Backplane board I/O panel board Power backplane SCSI backplane Figure 1-8 Major Boards and Backplanes Inside the Server...

  • Page 28: System Components And Module Set

    System Components and Module Set The system components and module set inside the server are show in Figure 1-9. Power supplies Optional tape drives Storage bays CPU modules PCI modules Device module Figure 1-9 System Components and Module Set Inside the Server Power Supplies The server has two standard 450-Watt power supplies.

  • Page 29: Cpu Modules

    CPU Modules The server has two CPU modules that provide Dual Modular Redundancy (DMR). The CPU modules are numbered 1 and 2, left to right as seen from the front of the system. Each CPU module has two status indicators that are listed along with a description of each in Table 1-3.

  • Page 30: Storage Bays

    For true dual modular redundancy, all the disk drives must be mirrored in the system, as shown below. Mirrored Drives Drive Drive All the disk drives must be added in pairs and only similar disks can mirror each other. Figure 1-10. G ro u p 2 G ro u p 1 Figure 1-10.

  • Page 31: Pci Modules

    PCI modules The server has two PCI modules that are CRUs, hot pluggable, and fault-tolerant. Each PCI module contains a PCI board that transfers data from PCI devices to the CPU. The PCI module is fault-tolerant such that if one stops functioning the other PCI module takes over.

  • Page 32: Device Module

    Device Module The device module supports two standard PC AT compatible peripheral devices (see Figure 1-11), as follows: One IDE 3.5-inch high-capacity super floppy disk drive (supports 720 KB, 1.44 MB, and 120 MB diskette media). One 24X CD-ROM drive. High-capacity super floppy disk drive 24X CD-ROM drive Device module...

  • Page 33: System Features

    System Features The following subsections provide a description of the system features. Pentium III Processor Depending on system configuration, each CPU CRU can include up to two Pentium III 800 MHz processors, see Figure 1-12. Each Pentium III processor is mounted on the CPU board located in the CPU module.

  • Page 34: System Memory

    System Memory Up to 2 GB of Synchronous Dynamic Random-Access Memory (SDRAM) can be configured on the CPU board located in the CPU module. The CPU board contains four 168-pin DIMM sockets allowing for system memory expansion within a CPU module. See Figure 1-13 Note: Only use DIMMs approved for use in this server system.

  • Page 35: Bios

    BIOS The BIOS and Setup Utility are located in the Flash EPROM on the CPU board and include support for system setup and legacy device configuration. A number of security, reliability, and management features also have been incorporated to meet vital server needs.

  • Page 36: Scsi Controller

    SCSI Controller The PCI board includes an embedded QLogic ISP12160A SCSI dual channel controller for supporting the hard disk drives in the storage bays. It is a 64-bit direct memory access (DMA) bus master and supports 32-bit PCI buses at 33 MHz. This SCSI controller interfaces the PCI bus to two Ultra 160 SCSI buses.
  • Page 37 PCI module PCI board Real-time clock battery Figure 1-14. Real-Time Clock Battery System Overview 1-23...

  • Page 38: Baseboard Management Controllers (Bmc)

    Baseboard Management Controllers (BMC) Server management is concentrated in the Baseboard Management Controllers (BMC). The BMCs and associated circuitry are powered from a 5Vdc standby voltage, which remains active when system power is switched off, but the ac power source is still on and connected.
  • Page 39 COM1 serial port (for UPS option) USB port 1 (for keyboard) USB port 2 (for mouse) COM2 serial port (for external modem option) VGA monitor port Figure 1-15. I/O Panel External Connectors The external device I/O connectors located on each PCI module (see Figure 1-16) provide support for a LAN port and PCI board device ports.
  • Page 40 1-26 System Overview...

  • Page 41: Setting Up The System

    Setting Up the System Overview Selecting a Site Unpacking the System Rack-Mount System Assembly Getting Familiar with the System Making Connections Connecting the Power Cord(s) Using the System...

  • Page 42: Overview

    Overview This chapter describes how to select a site, unpack the system, make cable connections, and power on the tower-based or rack-mount system units. Also, provided are the instructions for assembling the rack-mount system unit. Selecting a Site The system operates reliably in a typical office environment. Choose a site that is: Near grounded, three-pronged power outlets.

  • Page 43: Unpacking The System

    Unpacking the System WARNING Your system weighs approximately 132 pounds (60 kg). If your system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have someone help you lift or move the system.

  • Page 44: Before You Begin

    Table 2-1. Rack Mount Parts Reference Description Rail Assemblies (2) Front Bezel (Top and Bottom Panels) Miscellaneous Hardware Before You Begin Before you begin, please review the following cautions, warnings, and general guidelines. WARNING Be sure that power to the system is turned off and unplugged.

  • Page 45: Assembly

    Assembly The following subsection describes how to assemble your rack-mount server unit into a standard EIA 19-inch rack cabinet. ! CAUTION Ensure that the location of the rack-mount server unit does not create an unstable condition when installed in the rack cabinet.

  • Page 46: Mounting The Rail Assemblies Into The Rack Cabinet

    ! CAUTION Temperature: The operating temperature of the server unit, when installed in an equipment rack, must not go below 5 °C (41 °F) or rise above 35 °C (95 °F). Extreme fluctuations in temperature can cause a variety of problems in your server. It is recommended that the ambient temperature for a rack- mount unit not exceed 25°C.
  • Page 47 A – M5 Cagenuts for ServerUnit Faceplate B – Rail Assembly Bracket Alignment Tabs C – Rail Assembly Bracket M5 Screw Holes Figure 2-2. Locating and Marking the Front Mounting Holes for the Server Unit 3. While marking the hole locations for the rail assemblies, also mark the locations on the front vertical mounting rails for the cage nuts, which hold the thumbscrews of the server faceplate (see Figure 2-2).
  • Page 48 Figure 2-3. Inserting the Cage Nuts 5. Locate the two rail assemblies. Each rail assembly consists of an outer bracket and an inner bracket (see Figure 2-4). The rail assembly attaches to the rack cabinet. A – Outer bracket B – Inner bracket C –...
  • Page 49 Note: For correct mounting orientation of the rail assemblies, the bottoms of the assemblies have a wider offset than the top. 8. Install two screws (see Figure 2-5) that secure the front of the rail assembly to the vertical-mounting rail and tighten loosely. 9.
  • Page 50 A – Outer bracket B – Screws (8) C – Inner bracket Figure 2-6. Securing the Rail Assembly Outer and Inner Brackets 2-10 Setting Up the System...

  • Page 51: Mounting The Server Unit In The Rack Cabinet

    Mounting the Server Unit in the Rack Cabinet Use the following procedure to mount the server unit into the rack cabinet. WARNING Anchor the Rack Cabinet. The rack cabinet must be anchored to an unmovable support or a front stabilizer to prevent it from falling over when one or more units are extended in front of it on slide assemblies.
  • Page 52 A – Right-hand side mounting screws and washers (4) B – Left-hand side mounting screws and washers (4) Figure 2-8 Securing the Server Unit 2-12 Setting Up the System...

  • Page 53: Getting Familiar With The System

    Getting Familiar with the System Before setting up your system, see System Overview in Chapter 1 of this User's Guide to become familiar with the system’s characteristics, such as the location of your system's front and rear panel switches, indicators and connectors, etc. Making Connections If your system normally operates without a video display or keyboard (for example, as a network server), you must install a video display and keyboard to...
  • Page 54 After the power cords are plugged in confirm that the power status lamp on the power units flashes. If the lamp is off, a failure occurred in the power unit, see Table 1-1 System Status LED Indicators in Chapter 1 of this User's Guide. When connecting the power cord to a power control unit, such as an UPS confirm that the power control unit is powered off.
  • Page 55 Figure 2-10. UPS AC Power Cord with 30 amp plug (L5-30P) Setting Up the System 2-15...

  • Page 56: Using The System

    Lightning may cause a momentary voltage drop. To prevent this problem, an optional uninterruptible power supply unit is recommended. Only use options qualified by NEC for the server. An unqualified option may be mounted or connected to the server, but it may fail to operate normally or even cause failures.

  • Page 57: System Power

    System Power Low-level power is always present in the server system when the server unit is plugged into an AC source. This low-level standby power allows the BMC controller to monitor the status of the system components even when the system power is off.

  • Page 58: Powering Off The Server System

    After a few seconds your system begins the internal Power-On Self Tests (POST). POST automatically checks the system CPU modules, system PCI modules, ECC memory modules, keyboard, mouse, and most installed peripheral devices. POST also displays the start messages of the BIOS setup utility during execution.

  • Page 59: Forcing A Power Shutdown

    3. Power off the peripheral devices. Note: If the server power cord is connected to a power control unit such as an UPS (Uninterruptible Power Supply), refer to the UPS user's guide for proper power-off procedures. Forcing a Power Shutdown A forced power shutdown can be used when the system's power on/off switch does not power off the server or the reset functions do not work.
  • Page 60 2-20 Setting Up the System...

  • Page 61: Configuring Your System

    Configuring Your System Configuring Your System BIOS Setup Utility Fast!Util Utility Configuring System Jumpers...
  • Page 62 Configuring Your System Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS Setup Utility. Several unique system parameters are configured using the BIOS Setup, which is stored in the system FLASH memory.

  • Page 63: Bios Setup Utility

    BIOS Setup Utility, perform the following procedure: 1. Power-on or reboot the system. 2. If the NEC logo appears, press ESC in order to display POST information. 3. “Press <F2> to enter SETUP” displays. 4. Press F2. After a short period of time the BIOS Setup Utility starts and the Main Menu is displayed.

  • Page 64: Bios Setup Configuration Settings

    Table 3-1 Setup Menu Value Keys Function in Setup Menu F1 or Alt-H Get Help about an item. Exit the current menu and return to the previous menu. Left or right arrow keys Move between menus. Up or down arrow keys Move cursor up and down.

  • Page 65: Main Menu

    Main Menu Choices or Feature Display Only Description Your Setting Processor Type ——————— (Display Only). Shows the type of processor installed. Processor Speed XXX MHz (Display Only). Indicates the processor speed. Cache RAM XXX KB (Display Only). Indicates the cache RAM size. System Memory XXX KB (Display Only).

  • Page 66: Advanced Menu

    Advanced Menu Feature Description Your Setting Advanced Refer to Advanced Submenu. Processor Information Refer to Processor Information Submenu Memory Information Refer to Memory Information Submenu. Peripheral Configuration Refer to Peripheral Configuration Submenu. Monitoring Configuration Refer to Monitoring Configuration Submenu. It sets POST Monitoring and Boot Monitoring.

  • Page 67: Advanced Submenu

    Advanced Submenu Choices or Feature Display Only Description Your Setting Reset Configuration Data Select Yes if you want to clear the Extended System Configuration Data (ESCD) area. This parameter returns to No after the system is started. Boot-time Diagnostic Disabled Displays the diagnostic screen Enabled Screen:...

  • Page 68: Memory Information Submenu

    Memory Information Submenu Choices or Feature Display Only Description Your Setting DIMM #0 Size: 128 MB (Display Only). Shows the memory size of DIMM installed. DIMM #0 Speed: 133 Mhz (Display Only). Shows the clock speed of DIMM installed. DIMM #1 Size: None* (Display Only).

  • Page 69: Monitoring Configuration Submenu

    Monitoring Configuration Submenu Choices or Feature Display Only Description Your Setting Option ROM Scan Disabled Disables and enables the Option Monitoring Enabled ROM Scan Monitoring Feature. Option ROM 5 (1 to 20) Monitoring Time- out* Boot Monitoring Disabled Disable or enable the boot Enabled monitoring feature.

  • Page 70: Option Rom Submenu

    Option ROM Submenu Choices or Feature Display Only Description Your Setting Onboard SCSI Enabled Disables/Enables the mapping of the onboard Disabled SCSI BIOS. Enabled Onboard LAN Disables/Enables the mapping of the onboard Disabled LAN BIOS PCI Slot 1 Enabled Initializes device expansion ROM. Disabled PCI Slot 2 Enabled...

  • Page 71: Security Menu

    Security Menu Note: Enabling the Supervisor Password field requires a password for entering Setup. The passwords are not case sensitive. Choices or Feature Display Only Description Your Setting Clear Supervisor Status only, user cannot modify. Password is Once set, this can be disabled by setting it to a null string, or by clearing password jumper on system board (see System Board...
  • Page 72 Choices or Feature Display Only Description Your Setting Power Switch Masked Determines whether power switch Unmasked Mask is masked or unmasked. Selecting "Masked" disables power-off with the power switch after the operating system is started (including shutdown by pressing the Power switch for at least 4 seconds.) Unmasked Option ROM...

  • Page 73: System Hardware Menu

    System Hardware Menu Choices or Feature Display Only Description Your Setting Thermal Sensor Refer to Thermal Sensor Submenu. Wake On Events Refer to Wake On Events Submenu. AC Link Power On Determines the mode of AC Last State Link. This determines the state Stay Off of the server when AC power is reapplied (see Table below).

  • Page 74: Thermal Sensor Submenu

    Thermal Sensor Submenu Choices or Feature Display Only Description Your Setting Thermal Sensor Disabled When enabled determines if Enabled the BIOS will disable boot (if temperature is not within a safe range). Upper Limit 50 (11 to 80) Sets the upper temperature limit in Centigrade.

  • Page 75: Boot Menu

    Boot Menu Use the up or down arrow keys to select a device, then press the <+> or <-> keys to move the device higher or lower in the boot priority list. Boot Device Priority Menu Boot Priority Device Description Your Setting ATAPI CD-ROM Attempts to boot from an...

  • Page 76: Fast!Util Utility

    Fast!Util Utility The Fast!Util utility detects the SCSI host adapters on the PCI board and on option SCSI controller boards. However, the Fast!Util is only used when an optional SCSI Controller is installed and is used mainly to set the transfer rate of connected SCSI device.

  • Page 77: Configuration Settings Menu

    Configuration Settings Menu The Configuration Settings Menu lists the following selections. Configuration Settings Menu Host Adapter Settings SCSI Device Settings SCSI Bus Settings Autoconfigure SCSI Devices Selectable Boot Settings Restore Default Adapter Settings Raw Nvram Data Host Adapter Settings Submenu Choices or Feature Display Only...

  • Page 78: Scsi Device Settings Submenu

    SCSI Device Settings Submenu Feature Choices or Display Only Description Your Setting Disconnects OK Specify whether the disconnection of SCSI devices from the SCSI bus is enabled or disabled. Check Parity Specify whether the parity check is provided or is not provided.

  • Page 79: Scsi Bus Settings Submenu

    SCSI Bus Settings Submenu Feature Choices or Display Only Description Your Setting 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, SCSI Bus SCSI ID Specify the SCSI bus ID value. 10, 11, 12, 13, 14, 15 Value 7 is set for SCSI Bus 0 and value 6 is set for SCSI Bus 1.

  • Page 80: Selectable Boot Settings Submenu

    Selectable Boot Settings Submenu Feature Choices or Display Only Description Your Setting Selectable SCSI Enabled Specify whether the boot from the Boot Disabled SCSI device can be selected or not selected. SCSI Bus Select the bus to which the started SCSI device is connected.

  • Page 81: Scsi Disk Utility

    SCSI Disk Utility When "Scan SCSI Bus" is selected in the "Fast!Util Options Menu" the utility menu appears that is used to format or verify the connected SCSI devices. ! CAUTION Devices can be processed in SCSI buses and SCSI IDs. Be careful not to forget the selected bus and ID.
  • Page 82 The "Configuration Settings Modified" screen selections are as follows. Configuration Settings Modified Save Changes Do not save changes The termination screen "Exit Fast!UTIL" selections are as follows. Exit Fast!UTIL Reboot System Return to FAST!UTIL 3-22 Configuring Your System...

  • Page 83: Configuring System Jumpers

    Configuring System Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section. ! CAUTION Electrostatic discharge (ESD) can damage the system boards. Modify system boards only at an ESD workstation. Otherwise, wear an antistatic wrist strap attached to chassis ground.
  • Page 84 Table 3-2 lists the System Jumpers and their factory default settings. ! CAUTION DO NOT change any other switch jumper settings. Any change may cause the server to fail or malfunction. Table 3-2. System Jumper Summary Jumper On/Off Jumpers Function (default in bold) What it does at system reset.

  • Page 85: Moving System Jumpers

    Moving System Jumpers ! CAUTION Before doing the procedures in this section, make sure that your system is powered off and unplug the AC power cords from the back of the chassis. Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage.

  • Page 86: Clearing Cmos And Password

    Clearing CMOS and Password To clear CMOS and password: 1. Perform steps 1 through 5 of subsection Modifying the PCI Board in chapter 2. Remove the spare jumper from pins 11 and 12 on system jumper block, see Figure 3-1. 3.

  • Page 87: Cru Replacement And Upgrades

    CRU Replacement and Upgrades General Information Precautions Preparing Your System for Upgrade Opening and Closing the Front Door of the Tower Cabinet Removing and Installing the Front Covers of the Rack-Mount System Replacing CPU Modules Replacing or Adding Processors and VRMs Replacing or Adding DIMMs Removing a PCI Module Installing PCI Adapter Boards...

  • Page 88: General Information

    General Information This chapter contains procedures for removing and installing customer- replaceable units (CRUs) and step-by-step instructions for upgrading your server system. When you disassemble any part of the server, note the orientation and placement of any cables or shielding that you remove. WARNING The DC push button on/off switch on the front panel does not turn off system AC power.

  • Page 89: Precautions

    Precautions The following warnings and cautions apply throughout this chapter. Only a technically qualified person should integrate and configure the system. The only procedures that can safely be done with the system power on is removing or installing (hot-swapping) an SCA disk drive/carrier assembly in the SCSI hot-swap drive cage, hot-swapping a failed power supply, hot-swapping a failed device module, or hot swapping a CPU or PCI module.
  • Page 90 ! CAUTION Electrostatic discharge (ESD) and ESD protection. ESD can damage disk drives, boards, and other parts. This system can withstand normal levels of environmental ESD while you are hot-swapping SCSI hard drives or hot- swapping a failed fan module or power supply. However, we recommend that you do all procedures in this chapter only at an ESD workstation.

  • Page 91: Preparing Your System For Upgrade

    Preparing Your System for Upgrade Always observe the following guidelines when replacing or installing devices in your system. Your fault-tolerant server allows you to remove, install, and replace devices while the server is in continuous operation. However, when it is necessary to work on the server with its power off, you must use the Windows 2000 shut down procedures, power off the server, and disconnect all the power cords and interface cables.

  • Page 92: Opening And Closing The Front Door Of The Tower Cabinet

    Opening and Closing the Front Door of the Tower Cabinet Note: This procedure is for tower-based systems only. You must open the front door to turn the server power on or off, mount or dismount a hard disk drive, and access the CD-ROM drive or floppy disk drive. Note: The CD-ROM drive has a function to eject the media using a software command.
  • Page 93 To close the front door of the tower cabinet, perform the following. 1. Observe the safety and ESD precautions listed at the beginning of this chapter. 2. Carefully swing the front door closed and lock the door. The front door is locked by inserting the security key into the lock, which is located approximately half way up on the left-hand side of the front door, and turning the key counter clockwise a quarter turn.

  • Page 94: Removing And Installing The Front Covers Of The Rack-Mount System

    Removing and Installing the Front Covers of the Rack-Mount System Note: This procedure is for rack-mount systems only. The rack-mount system consists of two front covers. The upper cover is removed for turning the server power on and off and when accessing the CD-ROM drive or floppy disk drive.
  • Page 95 4. Remove the lower front cover by repeating step 3 above. Figure 4-3. Removing the Front Covers To install the front covers of the rack-mount system, perform the following. 1. Observe the safety and ESD precautions listed at the beginning of this chapter.

  • Page 96: Replacing Cpu Modules

    Replacing CPU Modules Your system contains two redundant CPU modules that are accessible from the front of the server unit. The following subsections provide the procedures for removing and installing CPU modules. Removing a CPU Module 1. Observe the safety and ESD precautions listed at the beginning of this chapter.
  • Page 97 Note: Removing the knurled screw deactivates an interlock switch that removes power to the CPU module. Knurled Screws Figure 4-6. Removing the Knurled Screw Securing the Locking Handle 5. Pull the locking handle all the way down to its unlocked position. This disconnects the CPU module from its backplane.

  • Page 98: Installing A Cpu Module

    Figure 4-8. Removing the CPU Module Installing a CPU Module 1. Observe the safety and ESD precautions listed at the beginning of this chapter. 2. Position the locking handle on the front of the CPU module in the down unlocked position. See Figure 4-9. 3.
  • Page 99 CPU module Locking handle down (unlocked position) State LED (lights green when power is applied to the CPU module) Knurled screw Figure 4-9. Installing the CPU Module 6. Close and lock the front door on the tower cabinet or front covers on the rack-mount system.

  • Page 100: Replacing Or Adding Processors And Vrms

    Replacing or Adding Processors and VRMs The following subsections provide the procedures for removing and installing the Pentium III processor. Use these procedures when replacing or adding processors to your system. When adding a second processor to a CPU module an identical processor must be added to the other CPU module to provide total system redundancy and mirroring.
  • Page 101 Screws Figure 4-10. Removing the Two Screws Securing the Top cover of the CPU Module 3. Remove the top cover of the CPU module by sliding it slightly towards the rear of the module until it stops and its hooks disengage from the tab slots in the module chassis and then pull it straight up.
  • Page 102 Terminator board/Processor #2 Processor #1 VRM for Processor #2 VRM for Processor #1 Figure 4-12. CPU Board Component Locations 5. If you are adding another processor to your system, then you must remove the terminator board from the socket where you are adding the processor and store the terminator board appropriately.
  • Page 103 8. Position the processor over the processor socket so that its pins align with the socket holes. See Figure 4-14. Note: Both the processor and processor socket have different pin assignments at two of its four corners to prevent misinsertion. Check the orientation pin mark and pin assignment on the socket to mount the processor correctly.
  • Page 104 10. Very carefully apply the thermal interface material (heat radiation sheet) on top of the processor so that it is completely covered. See Figure 4-16. Notes: The thermal interface material is very fragile, it must be handled very carefully. If the cooling sheet is damaged, it must be replaced with a new one.

  • Page 105: Installing A Vrm

    12. Tip the heat sink so that the wire clip on the end with no bracket fits over the tab on the base of the socket. Then insert a small screwdriver into the slot on the wire clip bracket, and hook the bracket over the other tab on the base of the socket, while pressing down on the bracket.

  • Page 106: Removing A Processor Or Terminator Board

    2. Repeat step 1 above if another VRM is to be installed. Otherwise, go to the next step. 3. Reinstall the top cover of the CPU module. See Installing a Processor earlier in this chapter. Removing a Processor or Terminator Board 1.

  • Page 107: Removing A Vrm

    7. To remove the processor's associated VRM, go to the next subsection Removing a VRM. Removing a VRM Each processor has a voltage regulator module (VRM) associated with it and is installed in a VRM socket adjacent to it. Perform these procedures after its associated processor is removed. See Removing a Processor or Terminator Board earlier in this chapter.

  • Page 108: Replacing Or Adding Dimms

    Replacing or Adding DIMMs The following subsections provide the procedures for configuring and upgrading system memory. Use these procedures when replacing or adding dual inline memory modules (DIMMs) to your system. When adding or changing memory in a CPU module the same changes must be must be made to the other CPU module to provide total system redundancy and mirroring.

  • Page 109: Installing Dimms

    Installing DIMMs When properly installed, the DIMM module is oriented at an angle of 90 degrees relative to the CPU board. 1. Remove the appropriate CPU module from the server chassis. See Removing a CPU Module earlier in this chapter. 2.
  • Page 110 6. Spread the latch levers located on both ends of the DIMM socket just enough to unlock the DIMM cover and remove it (see Figure 4-26). Note: A DIMM cover is always mounted in an empty DIMM socket. Figure 4-26. Removing a DIMM Cover 7.

  • Page 111: Removing Dimms

    11. Reconnect the power cable of cooling fan #1 to its connector on the CPU board and slide the fan back into its holder located in the front portion of the CPU module. See Figure 4-28. Frame Figure 4-28. Installing Cooling Fan #1 12.
  • Page 112 4. Tag and disconnect the cooling fan power cable from the CPU board. See Figure 4-25. Figure 4-30. Removing the Cooling Fan Power Cable 5. Spread the latch levers located on both ends of the DIMM socket just enough to unlock the DIMM and remove it (see Figure 4-26). Store the DIMM in an antistatic package.
  • Page 113 Frame Figure 4-32. Installing Cooling Fan #1 10. Reinstall the top cover of the CPU module. See Installing a Processor earlier in this chapter. CRU Replacement and Server Upgrades 4-27...

  • Page 114: Removing A Pci Module

    Removing a PCI Module Your system contains two redundant PCI modules that are accessible from the front of the server unit. 1. Observe the safety and ESD precautions listed at the beginning of this chapter. 2. Unlock and open the front door on the tower cabinet or front covers on the rack-mount system.
  • Page 115 4. Disconnect (if connected) all PCI cables and the network cable from the front of the PCI module. 5. Unscrew and remove the knurled screw securing the locking handle to the PCI module. See Figure 4-34. Note: Removing the knurled screw deactivates an interlock switch that removes power to the CPU module.
  • Page 116 7. Then using the locking handle, pull the PCI module out of the chassis just enough so that you can support the module with both hands. See Figure 4-36. Figure 4-36. Removing the PCI Module 8. Remove the module from the server unit and carefully turn it over on its top (rotate 180 degrees) and place it on a flat sturdy surface.

  • Page 117: Installing Pci Adapter Boards

    Installing PCI Adapter Boards This subsection describes how to install PCI adapter boards. Use these procedures when adding or replacing PCI adapter boards in your system. When adding, but not replacing a PCI adapter board in a PCI module an identical PCI adapter board must be added to the other PCI module to continue total system redundancy and mirroring.
  • Page 118 1. Remove the appropriate PCI module from the server chassis. See Removing a PCI Module earlier in this chapter. 2. Remove the two screws from the rear of the PCI module securing its top cover. See Figure 4-39. Screws Figure 4-39. Removing the Two Screws Securing the Top cover of the PCI Module 3.
  • Page 119 4. Determine the slot location on the PCI module board where you want to install the PCI adapter board and remove the connector cap. See Figure 4-40. Note: Save the connector cap removed from the PCI board slot for future use. Figure 4-41.
  • Page 120 8. Holding the PCI board by its top edge or upper corners, firmly press the board into the PCI expansion slot on the PCI module board. The tapered foot of the PCI board retaining bracket must fit into the mating slot in the expansion slot frame.
  • Page 121 10. Secure the PCI board retaining bracket to the expansion slot frame with the setscrew removed in step 5. See Figure 4-45. Figure 4-45. Securing the PCI Board Retaining Bracket 11. Reinstall the top cover of the PCI module and ensure that its hooks mate with the tab slots of the PCI module chassis.

  • Page 122: Removing Pci Adapter Boards

    Removing PCI Adapter Boards This subsection describes how to remove PCI adapter boards. Use these procedures when removing or replacing PCI adapter boards in your system. When removing, but not replacing a PCI adapter board in a PCI module an identical PCI adapter board must be removed from the other PCI module to continue total system redundancy and mirroring.
  • Page 123 1. Perform steps 1 through 3 of the previous subsection Installing PCI Adapter Boards. 2. Determine the PCI board retaining bracket that corresponds to the desired expansion slot and remove its setscrew. See Figure 4-48. Figure 4-48. Removing the PCI Board Retaining Bracket Screw 3.

  • Page 124: Installing A Pci Module

    Installing a PCI Module 1. Observe the safety and ESD precautions listed at the beginning of this chapter. 2. Ensure that the locking handle on the front of the PCI module is in the up unlocked position. 3. Support the PCI module with both hands and carefully slide it into the chassis until it is firmly seated in its connector.

  • Page 125: Replacing Or Adding Disk Drives

    Replacing or Adding Disk Drives The following sections provide procedures for installing a disk drive, removing a disk drive, or swapping out a faulty disk drive from one of the hot-swap SCSI hard disk drive bays. The 3.5-inch SCSI drives must use the industry standard 80-pin Single Connector Attachment (SCA) connector.

  • Page 126: Installing A Hard Disk Drive

    Installing a Hard Disk Drive 1. Observe the safety and ESD precautions listed at the beginning of this chapter. 2. Unlock and open the front door on the tower cabinet or front covers on the rack-mount system. See Opening and Closing the Front Door of the Tower Cabinet earlier in this chapter or Removing and Installing the Front Covers of the Rack-Mount System earlier in this chapter.
  • Page 127 6. Position the drive so its SCA connector is near the top surface of the drive. Place the drive on the antistatic surface again. Slide the drive into the carrier with its SCA connector facing toward the rear of the carrier (open end). 7.
  • Page 128 Figure 4-53. Engaging the Carrier Lock Lever 10. Push the lock lever toward the hard disk drive bay until the handle is completely locked. The lever clicks when it is locked. See Figure 4-54. Incorrect Correct Figure 4-54. Securing the Hard Disk Drive Carrier 11.

  • Page 129: Removing A Hard Disk Drive

    Removing a Hard Disk Drive 1. Observe the safety and ESD precautions listed at the beginning of this chapter. 2. Unlock and open the front door on the tower cabinet or front covers on the rack-mount system. See Opening and Closing the Front Door of the Tower Cabinet earlier in this chapter or Removing and Installing the Front Covers of the Rack-Mount System earlier in this chapter.

  • Page 130: Hot-Swapping A Hard Drive

    Hot-Swapping a Hard Drive If you are swapping out a faulty hard drive, you can determine which drive to remove by checking its Disk Drive Status LEDs. See “Status LED Indicator Descriptions” in Chapter 1. Note: When the Disk Error LED indicates a drive fault (steady amber light), you can remove the drive and swap in a replacement at any time without needing to power down the system.

  • Page 131: Replacing The Device Module

    Replacing the Device Module Your system contains two standard PC AT compatible peripheral devices that are housed in the device module. The standard peripheral devices are as follows: Super floppy disk drive 24X CD-ROM drive (supports 650 MB CD media). The device module is a single CRU and is not hot-pluggable.
  • Page 132 Device module Screws Figure 4-56. Removing the Device Module 6. To reinstall the device module in the cabinet carefully insert the module into its slot in the front panel of the cabinet. 7. Secure the device module to the front panel with the two screws removed in step 4 above.

  • Page 133: Replacing A Power Supply

    Replacing a Power supply Your server system contains two standard 450-Watt power supplies that are housed in the rear of the chassis. The power supplies are numbered 1 and 2, right to left as seen from the rear of the system. Both power supplies are CRUs and are hot pluggable and redundant. Each power supply has three status indicators that are listed along with a description of each in Table 1-6 of chapter 1.
  • Page 134 Locking handle Screw Figure 4-58. Removing the Locking Handle Screw 5. Pull the locking handle down to its fully opened position. This disconnects the power supply from its connector inside the bay. See Figure 4-59. 6. Use the locking handle to pull the power supply out of the bay just enough so that you can support the power supply with both hands.
  • Page 135 8. Secure the power supply by pushing its locking handle up to its fully locked position until you hear it click and then fasten with the screw removed in step 4 above. See Figure 4-60 and Figure 4-58. Incorrect Correct Figure 4-60.

  • Page 136: Installing The Internal Device Bay Expansion Kit

    Installing the Internal Device Bay Expansion Note: This procedure is for tower-based systems only. The following subsections provides the procedures for installing the Internal Device Bay Expansion Kit into the tape drive module housing, which is included with tower-based systems only. After installing the expansion kit, then 5.25-inch tape backup drives can be installed in the device bays.

  • Page 137: Before You Begin

    Before You Begin Before you begin, please review the following cautions, warnings, and general guidelines. WARNING Before doing the procedures in this subsection, make sure that your system is powered off and unplug all AC power cords. Failure to disconnect power before opening your system can result in personal injury and equipment damage.
  • Page 138 4. Label and disconnect all peripheral cables attached to the I/O panel on the back of the server. 5. Carefully lift the front door up and pull it towards you until it is free of its top and bottom hinges and then remove it. See Figure 4-62. Figure 4-62.
  • Page 139 7. Remove and save the screws that attach the top cover to the front of the chassis. See Figure 4-64. 8. While facing the front of the server, push the top cover towards the back of the chassis to disengage the row of tabs attaching the cover to the chassis. Then lift it straight up and set the cover aside.

  • Page 140: Installing The Internal Device Bay Expansion Kit

    Installing the Internal Device Bay Expansion Kit 1. Mount the power supply unit by placing it at the rear of the tape drive module frame and engaging its bottom mounting tabs with its corresponding frame brackets, and then secure it with two screws. See Figure 4-65. Figure 4-65.
  • Page 141 3. Using the two screws, secure the cooling fan and finger guard together. See Figure 4-67. Finger guard Screws (2) Figure 4-67. Mounting the Cooling Fan and Finger Guard 4. Connect the fan cable to the fan cable connector on the device DC power distribution cable.
  • Page 142 5. Pass the power cable through the rear panel cut out for the power cable connector and secure the cable connector with the two screws provided in the expansion kit. See Figure 4-69. Figure 4-69. Installing the Power Cable 6. Connect the power cable to the power supply unit and secure its ground to the server chassis.
  • Page 143 Group 1 SCSI cable connectors Group 2 SCSI cable connectors Figure 4-71. Connecting the Internal SCSI Cables 9. Secure cable slack with the tie wraps provided with the expansion kit, as shown in Figure 4-72. Device DC power distribution cable In the location indicated by the circle secure the device DC power distribution cable to the chassis using tie wrap (100 mm).
  • Page 144 10. This completes the procedure. The power cord and SCSI terminators contained in the expansion kit are not used until a 5.25-inch tape drive is mounted. Save the power cord and SCSI terminators for future use. 11. For the information on how to install or remove a 5.25-inch tape drive, see subsection Installing and Removing Optional 5.25-inch Tape Drives later in this chapter.

  • Page 145: Installing And Removing Optional 5.25-Inch Tape Drives

    Installing and Removing Optional 5.25-Inch Tape Drives The optional 5.25-inch tape drives can only be mounted in a tower-based system that has the Internal Device Bay Expansion Kit and a SCSI controller (PCI adapter board) installed. For information on how to mount the expansion kit, see subsection Installing the Internal Device Bay Expansion Kit and for information on how to install a SCSI controller PCI adapter board see subsection Installing PCI Adapter Boards in this chapter.

  • Page 146: Installing A 5.25-Inch Tape Drive

    Installing a 5.25-inch Tape Drive Install a 5.25-inch tape drive as follows. Note: All removable media SCSI devices being installed must have their terminators either disabled or removed. 1. To prepare the tower-based unit and tape drive module for installing a tape drive, perform the Preparation procedures in subsection Installing the Internal Device Bay Expansion Kit.
  • Page 147 4. Remove the two screws securing the dummy cover to the device bay bracket assembly. See Figure 4-74. 5. Remove the dummy cover. See Figure 4-74. Note: Save the dummy cover for future use. Dummy Cover Screws (2) Figure 4-74. Removing the Dummy Cover 6.
  • Page 148 9. Adjust the position of each device bay bracket so that its end is flush with the front face of the tape drive and secure. Front face Tape Drive Bracket Figure 4-76. Adjusting the Device Bay Bracket 10. Mount the 5.25-inch tape in the device bay by inserting its hooks into their mating slots in the bay and sliding it forward until it is flush with the front panel.
  • Page 149 Figure 4-78. Securing the 5.25-inch Tape Drive to the Device Bay 12. Before connecting the SCSI interface cable to the tape drive remove the 50-pin conversion connector plugged into its connector. This conversion connector is only used to connect the 5.25-inch tape drive to another device. See Figure 4-79.
  • Page 150 13. Connect the power cable (A) and interface cable (B) to the 5.25-inch tape drive. The middle connector of the internal SCSI interface cable connects to a 5.25-inch tape drive See Figure 4-80 and Figure 4-81. Power cable Interface cable (middle connector) Figure 4-80.
  • Page 151 15. Loosen the two screws securing the appropriate rear cable cover external cable restrainer, lift the external cable restrainer, and tighten the screws. Perform the same procedure on the other rear cable cover external cable restrainer if used. See Figure 4-82. Figure 4-82.
  • Page 152 17. Connect the external SCSI interface cables and power cords supplied with the internal device bay expansion kit. See Figure 4-84. The following examples show two different methods of connecting the SCSI interface cables. See Figure 4-84: Example 1: Shows the method of connecting two 5.25-inch tape drives to two SCSI controller boards.
  • Page 153 18. Close the rear cable cover in such a manner that the SCSI interface cables and power cords jut out from the cable restrainers. See Figure 4-85. Note: Route the SCSI interface cables so that they do not block the exhaust port of the cooling fans. Figure 4-85.
  • Page 154 4-68 CRU Replacement and Server Upgrades...

  • Page 155: Problem Solving

    Problem Solving Problem Solving Static Precautions Troubleshooting Checklists Diagnostic Procedures Specific Problems and Corrective Actions Problems with the Network PCI Installation Tips Error Messages and Beep Codes How to Identify BIOS and BMC Revision Levels...

  • Page 156: Static Precautions

    Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems.

  • Page 157: Troubleshooting Checklists

    Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup, when you run new application software, and after the system hardware and software have been running correctly. Initial System Startup Incorrect installation or configuration usually causes problems that occur at initial system startup.

  • Page 158: Running New Application Software

    If the above items are all correct, but the problem reoccurs, refer to Diagnostic Procedures in this chapter. Running New Application Software Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly.

  • Page 159: After System Has Been Running Correctly

    After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure. However, many situations that are easy to correct can also cause such problems. If you have problems after the system has been running correctly, check the following checklist.

  • Page 160: Diagnostic Procedures

    Diagnostic Procedures This section provides a more detailed approach to diagnosing and identifying problems and then locating their sources. Error Checking Each time you turn on the system, POST (Power-On-Self-Test) runs automatically and checks all boards, processors, keyboard, and mouse. If POST finds an error, it displays an error message.

  • Page 161: Monitoring Post

    Monitoring POST Each time you turn on the system, the Power-On Self-Test (POST) runs automatically and checks the CPU modules, PCI modules, keyboard, mouse, and most installed peripheral devices. During the memory test, POST displays the amount of memory that it is able to access and test.

  • Page 162: Verifying Proper Operation Of Key System Indicators

    POST Keys and Errors Action/Message Description If POST Beeps Before Initialization failed before video initialized. Most beep code Video Appears errors are fatal; initialization cannot continue. Refer to the section “Error Messages” in this chapter. Note error; press F1 to continue boot or F2 to enter Setup. If Monitor Displays Error Refer to the section “Error Messages”...

  • Page 163: Specific Problems And Corrective Actions

    Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: Power LED does not light No beep or incorrect beep pattern No characters appear on screen Characters on the screen appear distorted or incorrect System cooling fan does not rotate Diskette drive activity LED does not light Hard disk drive activity LED does not light CD-ROM drive activity LED does not light...

  • Page 164: No Characters Appear On Screen

    No Characters Appear on Screen Check the following: Is the keyboard working? Check to see if the Num Lock light is functioning. Is the video display monitor plugged in and turned on? Many modern video monitors shut down when inactive and may require a moment to warm up when activated. Are the brightness and contrast controls on the video monitor properly adjusted? Are the video monitor switch settings correct? Is the video monitor signal cable properly installed?

  • Page 165: System Cooling Fans Do Not Rotate

    System Cooling Fans Do Not Rotate If the system cooling fans are not operating properly, system components could be damaged. Note: In addition to the cooling fans that are an integral part of each power supply, the server has cooling fans. There are no serviceable components inside the power supply.

  • Page 166: Cd-Rom Drive Activity Light Does Not Light

    CD-ROM Drive Activity Light Does Not Light Check the following: Is the power and signal cable to the CD-ROM drive properly installed? Are all relevant switches and jumpers on the drive set correctly? Is the drive properly configured? Is the onboard IDE controller enabled? Problems with Application Software If you have problems with application software, perform the following: Verify that the software is properly configured for the system.

  • Page 167: Problems With The Network

    Problems with the Network Diagnostics pass, but the connection fails: Make sure the network cable is securely attached. The controller stopped working when an add-in adapter was installed: Make sure the cable is connected to the port from the onboard network controller. Make sure the other adapter supports shared interrupts.

  • Page 168: Error Messages And Beep Codes

    Error Messages and Beep Codes This section describes the LCD error messages, POST error codes and messages, and the POST error beep codes. LCD Error Messages If the server system detects an error while operating (power on) or while the power is off, it displays an error message on the LCD panel, see Figure 5-1.
  • Page 169 Table 5-1. LCD Error Messages (continued) Status Lamp Error Message Suspected Description Action Color State Module BMC Unsync PCI module #1 The BMC cannot be synchronized. Contact your service representative. BMC1 broken Green Blink PCI module #1 BMC failure BMC2 broken Green Blink PCI module #2 BMC failure...
  • Page 170 Table 5-1. LCD Error Messages (continued) Status Lamp Error Message Suspected Description Action Color State Module CPU1 +5.0vsAlm00 Amber Blink CPU module #1 5-V power voltage alarm (lower limit) Contact your service representative. CPU1 +5.0vsAlm02 Amber Lit CPU module #1 Fatal 5-V power voltage alarm (lower limit) CPU1 +5.0vsAlm07...
  • Page 171 Table 5-1. LCD Error Messages (continued) Status Lamp Error Message Suspected Description Action Color State Module CPU11 TempAlm 09 Amber Lit CPU module #1 Fatal CPU#1 temperature alarm Check if the internal fan is (upper limit) clean and if the internal fan cable is connected firmly.
  • Page 172 Table 5-1. LCD Error Messages (continued) Status Lamp Error Message Suspected Description Action Color State Module CPU2 Temp Alm 00 Amber Blink CPU module #2 Temperature alarm (lower limit) Check if the internal fan is clean and if the internal fan CPU2 Temp Alm 02 Amber Lit CPU module #2...
  • Page 173 Table 5-2. LCD Error Messages (continued) Status Lamp Error Message Suspected Description Action Color State Module CPU2 FANvltAlm00 Amber Blink CPU module #2 Voltage alarm (lower limit) of the CPU Contact your service module cooling fan representative. CPU2 FANvltAlm02 Amber Lit CPU module #2 Fatal voltage alarm (lower limit) of the CPU module cooling fan...
  • Page 174 Table 5-1. LCD Error Messages (continued) Status Lamp Error Message Suspected Description Action Color State Module CPU22 TempAlm 00 Amber Blink CPU module #2 CPU#2 temperature alarm (lower Check if the internal fan is limit) clean and if the internal fan cable is connected firmly.
  • Page 175 Table 5-1. LCD Error Messages (continued) Status Lamp Error Message Suspected Description Action Color State Module PCI1 +3.3vAlm 00 Amber Blink PCI module #1 3.3-V power voltage alarm (lower Contact your service limit) representative. PCI1 +3.3vAlm 02 Amber Lit PCI module #1 Fatal 3.3-V power voltage alarm (lower limit) PCI1 +3.3vAlm 07...
  • Page 176 Table 5-1. LCD Error Messages (continued) Status Lamp Error Message Suspected Description Action Color State Module PCI1 Temp Alm 00 Amber Blink PCI module #1 Temperature alarm (lower limit) Check if the internal fan is clean and if the internal fan PCI1 Temp Alm 02 Amber Lit PCI module #1...
  • Page 177 Table 5-1. LCD Error Messages (continued) Status Lamp Error Message Suspected Description Action Color State Module Power Unit Alm01 Amber Blink Power unit #1 Power supply unit failure Contact your service representative. Power Unit Alm02 Amber Blink Power unit #2 Power supply unit failure PredictiveAlm 01 Amber Blink...

  • Page 178: Post Error Codes And Messages

    POST Error Codes and Messages Whenever a recoverable error occurs during POST, BIOS displays a message on the video display screen and codes (hexadecimal values) in the LCD display to indicate both status and error conditions and causes the speaker to beep as the message appears. BIOS also issues a beep code (one long tone followed by two short tones) during POST if the video configuration fails or if an external ROM module does not a checksum of zero.
  • Page 179 Table 5-3. POST Error Codes and Messages (continued) Error Code and Message Description Action 0230 System RAM Failed at offset DIMM is faulty. Replace DIMM. Replace the CPU module board. 0231 Shadow RAM Failed at offset DIMM is faulty. Replace DIMM. Replace the CPU module board.
  • Page 180 Table 5-3. POST Error Codes and Messages (continued) Error Code and Message Description Action 0B22 CPUs are installed out of order CPU is faulty. Replace the CPU. 0B24 DIMMs are installed out of DIMM is faulty. Replace the DIMM. order 0B26 Invalid MAC Address detected FRB2 Timeout error Replace the front panel board.
  • Page 181 Table 5-3. POST Error Codes and Messages (continued) Error Code and Message Description Action 0B93 BMC SDR Repository empty BMC is faulty. Replace the PCI module board. 0B94 IPMB signal lines do not respond 0B95 BMC FRU device failure 0B96 BMC SDR Repository failure 0B97 BMC SEL device failure...
  • Page 182 Table 5-3. POST Error Codes and Messages (continued) Error Code and Message Description Action 0C00 Configuration error in Re-configure Rompilot. Rompilot reports error number SETUP. Replace the CPU/PCI module CPU/PCI module board is board. faulty. Expansion ROM not initialized Configuration error in Setup Disable the ROM Expansion menu.
  • Page 183 Table 5-4. Post Error Beep Codes Beeps Error Recommended Action 1-2-2-3 ROM Checksum Error Contact your service representative to replace the CPU module. 1-1-2-4 ROMEXEC Code Error Check if DIMM board is installed correctly. If the error persists, contact your service representative to replace the DIMM or CPU module board.

  • Page 184: How To Identify Bios And Bmc Revision Levels

    In order to see the diagnostic messages, the ESC key must be pressed. To identify your system's current BMC revision level, see the example below. Example: BMC Messages Base Board Management Controller Copyright (c) 1999 NEC Corporation, all rights reserved. Device ID Device Revision IPMI Version :1.0 Firmware Revision :00.60...

  • Page 185: A Technical Specifications

    Technical Specifications Server Unit...

  • Page 186: Server Unit

    This appendix provides the technical specifications for your server unit. Server Unit Table A-1 lists the server unit technical specifications. Table A-1. Server Unit Technical Specifications Item Specification Chassis Dimensions Tower-Based System: Width: 14.0 inches (350 mm) Height: 21.0 inches (525 mm) Depth: 27.8 inches (694 mm) Rack-Mount System: Width:...
  • Page 187 Table A-1. Server Unit Technical Specifications (Continued) Item Specification Chipset Server Works Server Set III LE ® Graphics (VRAM) Intel CT69000 (4 MB VRAM) Fast Ethernet PCI Bus Controller Intel 82559 per I/O Module 10BASE-T/100BASE-TX network controller SCSI Controller Embedded Adaptec QLogic ISP12160A dual function controller Real-Time Clock/Battery Lithium battery (vendor part no.
  • Page 188 A-4 Technical Specifications...

  • Page 189: B Rompilot ™ Bios Error Codes

    ™ ROMPilot BIOS Error Codes ™ ROMPilot BIOS Error Codes...
  • Page 190 ™ ROMPilot BIOS Error Codes This appendix provides the ROMPilot error codes reported to the BIOS and where possible displayed on the screen. Use these values for reference when diagnosing situations where the ROMPilot installation fails. Table B-1 lists the ROMPilot BIOS Error Codes. Table B-1.
  • Page 191 Table B-1. ROMPilot BIOS Error Codes (continued) Error Codes Error Messages Error Codes from Connection Manager (CONMNGR.PLM) Failed to register interface with RPC. Protocol stack not bound to ODI driver. Unable to create thread. RomPilot shutdown for transition to DOS. RomPilot forced to shutdown by BIOS.
  • Page 192 B-4 ROMPilot BIOS Error Codes...

  • Page 193: Glossary

    Glossary (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory. ASCII (American Standard Code for Information Interchange) A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals.
  • Page 194 (Baseboard Management Controller) Contains all of the server management functions. One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log (SEL). boot The process of loading the operating system into memory. (bits per second) The number of bits transferred in one second during serial communication, such as modem transmission.
  • Page 195 (Cathode-Ray Tube) The type of video display used in monitors for desktop computers. (Direct Current) The type of current available in the rechargeable battery packs used in portable computers. See also AC. default The factory setting your computer uses unless you instruct it otherwise. For example, when powering up, the computer will boot from the default drive.
  • Page 196 (Expanded Memory Specification) A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds. Some software requires EMS to operate. EPROM (Erasable Programmable Read-Only Memory) A type of memory device that is usually used to store system BIOS code.
  • Page 197 hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. hot swap A method used to insert or remove SCSI disk drives into or from an operating bus. This method is typically used in RAID subsystems.
  • Page 198 (Light-Emitting Diode) A small electronic device that glows when current flows through it. LPT1 or LPT2 The name you can assign a parallel port to specify its address. See also parallel port. Super-fast Ultra 2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface. A new SCSI interface that provides greater I/O bandwidth, device connectivity, data reliability, and longer cable lengths for Ultra2 SCSI hard disk drives.
  • Page 199 parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device, such as a parallel printer. partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives.
  • Page 200 registered SDRAM A type of SDRAM containing an additional buffer that allows memory to run faster. See also RAM and SDRAM. (Read-Only Memory) A type of memory device that usually is used to store system BIOS code. This code cannot be altered and is not lost when the computer is powered off. See also BIOS, EPROM, and flash EPROM.
  • Page 201 software Programs with specific functions, such as word processing, data base management, communications, and operating system. SRAM (Static RAM) A temporary storage area for data and programs. This type of memory does not need to be refreshed, but it is lost when the computer is powered off. See also NVRAM and RAM.
  • Page 202 10 Glossary...
  • Page 203 Index Advance menu Fast!Util utility, 3-16 configuring in setup, 3-6 Fault-Tolerant hardware, 1-4 Features, 1-4 Baseboard management (BMC), 1-24 Beep codes, 5-14, 5-29 Hard disk drives BIOS, 1-21, 3-3 disk drives, 1-15 BIOS and BMC revision levels hot swapping, 4-44 how to identify, 5-30 Hot swap Boot menu...
  • Page 204 Power cords components and module set, 1-14 connecting, 2-13 configuring, 3-2 Power supply configuring jumpers, 3-23 monitoring power state, 1-24 forcing a power shutdown, 2-19 power supplies, 1-14 indicators, 1-8 replacing, 4-47 installing and removing optional 5.25-inch Precautions tape drives, 4-59 upgrading, 4-3 installing PCI adapter boards, 4-31 Problems...
  • Page 206 456-01572-N00...

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